Top 10 NPS Software Comparison – Find the Right Solution

Choosing the right NPS Software can be challenging with so many options available. To simplify your decision-making, we have created this comprehensive comparison table of the top 10 NPS Software solutions. Compare their features, pricing, user ratings, and overall performance to find the perfect fit for your needs. Whether you're looking for affordability, advanced features, or seamless integrations, this side-by-side analysis will help you make an informed choice. Whether you’re a small business, enterprise, or individual user, explore this in-depth top 10 NPS Software comparison to select the best solution with confidence.

Comparison Table of Top 10 NPS Software

Product
Survicate

Survicate
SurveyMonkey

SurveyMonkey
InMoment

InMoment
Delighted

Delighted
SurveySparrow

SurveySparrow
Nicereply

Nicereply
AskNicely

AskNicely
Retently

Retently
Zonka Feedback

Zonka Feedback
SurveySensum

SurveySensum
Review & Ratings

   4.0

 (1 Reviews)

   3.8

 (1 Reviews)

No reviews available

No reviews available

No reviews available

No reviews available

No reviews available

No reviews available

No reviews available

No reviews available
Description

Survicate is a user-friendly online survey tool designed for gathering... Read more about Survicate

SurveyMonkey is an online survey tool that enables users to... Read more about SurveyMonkey

InMoment is a sophisticated customer experience software that helps businesses... Read more about InMoment

Delighted is an intuitive customer feedback tool designed to streamline... Read more about Delighted

SurveySparrow is an online survey tool that facilitates engaging and... Read more about SurveySparrow

Nicereply is a customer feedback tool designed for simplicity and... Read more about Nicereply

AskNicely is a customer feedback software that centers on the... Read more about AskNicely

Retently is a cutting-edge customer loyalty software designed to help... Read more about Retently

Zonka Feedback is an AI-powered Customer Feedback & Intelligence Platform... Read more about Zonka Feedback

SurveySensum is a leading customer feedback platform that helps you... Read more about SurveySensum

Free Trial

Available

Available

Available

14 Days

14 Days

14 Days

NA

Available

NA

Available

Starting Price

$99 Per Month

$17.16 Per Month

$17 Per Month

NA

$59 Per Month

NA

$50 Per Month

$199 Per Month

$3,600 Per Year

Features
Text Fields
Anonymous Feedback
NPS of Customers
Negative Feedback Management
Third-Party Integrations
Pulse Surveys
Multi-Channel Distribution
Text Analysis
NPS of Employees
Segmentation
Mobile Survey
Multi-Language
Artificial Intelligence
Other Info
Deployment
  • Cloud Hosted
  • Cloud Hosted
  • Cloud Hosted
  • Cloud Hosted
  • Cloud Hosted
  • Cloud Hosted
  • Cloud Hosted
  • Cloud Hosted
  • Cloud Hosted
  • Cloud Hosted
Devices Supported
  • Web-Based
  • iPhone
  • Android
  • Web-Based
  • iPhone
  • Android
  • Web-Based
  • Web-Based
  • iPhone
  • Android
  • Mac
  • Web-Based
  • iPhone
  • Android
  • Mac
  • Web-Based
  • Web-Based
  • iPhone
  • Android
  • Mac
  • Web-Based
  • Web-Based
  • iPhone
  • Android
  • Web-Based
  • iPhone
  • Android
  • Windows
  • Mac
  • Linux
Pricing Model
  • Flat Rate
  • Usage Based
  • Per Feature
  • Usage Based
  • Contact Vendor
  • Flat Rate
  • Contact Vendor
  • Flat Rate
  • Contact Vendor
  • Contact Vendor
Support
  • Email
  • Phone
  • Chat
  • Knowledge Base
  • 24x7 Support
  • Email
  • Phone
  • Chat
  • Knowledge Base
  • 24x7 Support
  • Email
  • Phone
  • Knowledge Base
  • Email
  • Phone
  • Chat
  • Knowledge Base
  • 24x7 Support
  • Email
  • Phone
  • Chat
  • Knowledge Base
  • Email
  • Phone
  • Chat
  • Knowledge Base
  • Email
  • Phone
  • Chat
  • Knowledge Base
  • 24x7 Support
  • Email
  • Phone
  • Chat
  • Knowledge Base
  • FAQs/Forum
  • Email
  • Phone
  • Chat
  • Knowledge Base
  • 24x7 Support
  • Email
  • Phone
  • Chat
  • Knowledge Base
  • FAQs/Forum
Target Company Size
  • Self-Employed
  • Small-Business
  • Midsize-Business
  • Large-Enterprise-Business
  • Self-Employed
  • Small-Business
  • Midsize-Business
  • Large-Enterprise-Business
  • Self-Employed
  • Small-Business
  • Midsize-Business
  • Self-Employed
  • Small-Business
  • Midsize-Business
  • Large-Enterprise-Business
  • Small-Business
  • Midsize-Business
  • Large-Enterprise-Business
  • Small-Business
  • Midsize-Business
  • Large-Enterprise-Business
  • Small-Business
  • Midsize-Business
  • Large-Enterprise-Business
  • Self-Employed
  • Small-Business
  • Midsize-Business
  • Self-Employed
  • Small-Business
  • Midsize-Business
  • Large-Enterprise-Business
  • Self-Employed
  • Small-Business
  • Midsize-Business
  • Large-Enterprise-Business

FAQs About NPS Software Comparison

With so many NPS Software solutions available, a side-by-side comparison helps you identify which tool offers the best features, pricing, and user experience for your specific needs. By evaluating multiple options at once, you can pinpoint the solution that aligns with your budget, technical requirements, and business goals.

Absolutely! Depending on the tool, you may discover:

  • Free Version options like Delighted (basic features remain free for life)
  • Free Trial offerings such as SurveyMonkey, InMoment, Delighted, SurveySparrow, Survicate, Nicereply, Retently and SurveySensum (test premium features before committing)

These budget-friendly NPS Software solutions can be perfect for startups or small businesses, although they often come with usage caps or feature limitations. Always review each product’s details to ensure it meets your specific needs.

Small businesses often benefit from budget-friendly, easy-to-deploy, and intuitive platforms. For example, SurveyMonkey, InMoment, Delighted, SurveySparrow, Survicate, Nicereply, AskNicely, Retently, Zonka Feedback and SurveySensum are popular picks in the NPS Software category, offering simple setup, affordable plans, and essential features suitable for smaller teams.

Enterprises typically require advanced security, robust reporting, and scalability. Tools like SurveyMonkey, Delighted, SurveySparrow, Survicate, Nicereply, AskNicely, Zonka Feedback and SurveySensum in the NPS Software category excel at handling complex workflows, large user bases, and offer dedicated enterprise support.

Yes! Many NPS Software solutions—such as SurveyMonkey, Delighted, SurveySparrow, Survicate, AskNicely, Zonka Feedback and SurveySensum—provide mobile apps for on-the-go access. This allows you to manage features, collaborate in real time, and stay updated wherever you are. If mobile functionality is crucial for your business, be sure to confirm each software’s app availability and compatibility.