Best IVR Software for Small Businesses (Free & Paid)

3CLogic is a comprehensive call center software designed to enhance customer interactions and streamline operational processes for contact centers. The platform offers a robust suite of features, including inbound and outbound call management, automated dialing, and reporting analytics, enabling organizations to optimize their communication strategies effectively. With its user-friendly interface,... Read more about 3CLogic

CALLR is a versatile IVR (Interactive Voice Response) software designed to enhance customer engagement through automated voice interactions. This platform allows businesses to create and manage custom IVR systems, enabling callers to navigate through menus and access information effortlessly. With an intuitive interface, CALLR empowers users to design tailored voice workflows that cater to their s... Read more about CALLR

Humach is an innovative call center software designed to enhance customer service operations through advanced technology and efficient workflows. This platform enables businesses to manage customer interactions across various channels, including voice, email, and chat, all in one place. With its intuitive interface, agents can quickly access customer information, track issues, and respond effectiv... Read more about Humach

ROUTEE is a powerful email marketing software designed to help businesses create, manage, and optimize their email campaigns efficiently. With an intuitive interface, ROUTEE allows users to design visually appealing emails using draganddrop tools, ensuring that even those with minimal technical skills can create professionallooking content. The platform offers advanced segmentation and targeting c... Read more about ROUTEE

Botmock is a cutting-edge software platform that empowers businesses to design and prototype chatbots and voice assistants using artificial intelligence. With Botmock, companies can create conversational experiences for their customers without needing extensive coding knowledge. The platform’s intuitive drag-and-drop interface allows users to design complex chatbot flows, integrate natural ... Read more about Botmock

Klarion is an advanced interactive voice response (IVR) software platform designed to automate and streamline customer interactions via phone systems. The software allows businesses to create customized voice menus, call routing systems, and self-service options, improving efficiency and customer satisfaction. With Klarion, customers can navigate through a series of automated voice prompts to acce... Read more about Klarion

Sycurio.Voice is an interactive voice response (IVR) software designed to enhance customer service by automating communication and streamlining call center operations. This software enables businesses to set up automated phone systems that can efficiently route calls, gather customer information, and provide self-service options. Sycurio.Voice includes advanced speech recognition and natural langu... Read more about Sycurio.Voice

Channels is a customer service software focused on voice communication. It allows businesses to connect with their clients through phone calls directly from the website. Key features include a web-based phone system, which enables making and receiving calls from any location. Channels also offers call recording for quality and training purposes. The integration with CRM systems is a significant fe... Read more about Channels

IVR Technology Group provides advanced interactive voice response (IVR) solutions designed to enhance customer service, automate business processes, and streamline communication. The software allows businesses to create customizable voice menus that guide callers through various options, enabling them to retrieve information, make payments, or complete transactions without the need for live agents... Read more about IVR Technology Group

UniVoIP is a comprehensive VoIP (Voice over Internet Protocol) Software designed to enhance business communication through reliable and scalable internet-based telephony solutions. It offers a robust platform for managing voice calls, video conferencing, and instant messaging, ensuring seamless and efficient communication across organizations of all sizes. Key features include high-definition voic... Read more about UniVoIP

Omnis is an advanced call center software solution that enhances customer service operations for businesses across various industries. The platform provides a range of features to streamline call handling, including intelligent call routing, automatic call distribution, and real-time monitoring of agent performance. Omnis supports multi-channel communication, allowing agents to handle calls, email... Read more about Omnis

Metaphor IVR+ is an innovative Interactive Voice Response (IVR) software designed to enhance customer service experiences through automated phone systems. IVR technology enables businesses to provide self-service options to callers, reducing wait times and increasing efficiency. Metaphor IVR+ offers advanced features such as speech recognition, call routing, and menu navigation, allowing customers... Read more about Metaphor IVR+

The USAN Contact Suite for Amazon Connect is an artificial intelligence-powered software solution designed to enhance customer service operations. Integrated with Amazon Connect, the platform offers AI-driven capabilities like intelligent call routing, voice recognition, and automated customer interactions. USAN Contact Suite helps businesses automate repetitive tasks, improve agent efficiency, an... Read more about USAN Contact Suite for Amazon Connect

Fastcall is a robust call center software designed to improve the efficiency and productivity of customer service teams. The platform offers features such as automatic call distribution (ACD), interactive voice response (IVR), and call routing, ensuring that customer inquiries are directed to the right agents. Fastcall integrates with CRM systems, providing agents with real-time access to customer... Read more about Fastcall

yoummday is a cloud-based call center software designed to improve customer service operations by providing businesses with a flexible and efficient platform to manage inbound and outbound calls. The software allows call centers to monitor and manage agent performance, optimize call routing, and enhance the customer experience through features such as intelligent call queuing and real-time analyti... Read more about yoummday

46elks is a highly customizable IVR (Interactive Voice Response) software solution that empowers businesses to automate phone systems and enhance customer interactions. With 46elks, businesses can build sophisticated IVR systems without needing extensive technical knowledge. The platform allows companies to create automated voice menus, call routing, voicemail, and personalized greeting systems th... Read more about 46elks

Telemation is a powerful call center software solution designed to enhance customer engagement and improve operational efficiency. This platform offers a comprehensive suite of features, including automated call distribution, interactive voice response, and real-time reporting, enabling call centers to manage high volumes of incoming calls effectively. With its intuitive interface, Telemation allo... Read more about Telemation

Inference Studio is an advanced interactive voice response (IVR) software designed to help organizations enhance customer service and streamline communication. This platform offers a userfriendly interface that enables users to create, manage, and analyze IVR systems effortlessly. Inference Studio supports features for voice recognition, allowing businesses to provide automated responses and gathe... Read more about Inference Studio

Ringba is an advanced IVR (Interactive Voice Response) Software designed to enhance call management and customer interaction for businesses of all sizes. It offers a comprehensive platform for automating call routing, managing inbound and outbound calls, and providing personalized customer experiences, ensuring efficient and effective communication processes. Ringba features intuitive tools for se... Read more about Ringba

Rinkel is an intuitive business phone systems software that provides organizations with the tools to manage phone communications efficiently. Designed for modern businesses, Rinkel offers features like virtual numbers, call forwarding, voicemail, and call analytics, allowing teams to stay connected and responsive. With Rinkel’s mobile and desktop app integration, employees can make and receive b... Read more about Rinkel

CogVoice is an IVR (Interactive Voice Response) software that enhances customer service by automating call handling and providing personalized responses. The platform allows businesses to create customized voice menus, enabling callers to easily navigate options and access information without needing live assistance. CogVoice’s advanced voice recognition and natural language processing features ... Read more about CogVoice

Akkadian Console is an IVR (Interactive Voice Response) software designed to optimize customer service by automating call routing and providing self-service options for callers. This software offers customizable voice menus and routing rules that ensure callers are directed to the right department or representative, reducing wait times and improving customer satisfaction. Akkadian Console integrat... Read more about Akkadian Console

SmartAction Speech IVR System is an advanced call center software that uses artificial intelligence to provide automated voice responses. Designed to enhance customer service, this system can handle a wide range of inquiries without the need for human intervention. It offers natural language understanding, enabling customers to interact with the system as if they were speaking to a live agent. Sma... Read more about SmartAction Speech IVR System

RingByName is an innovative business phone systems software that revolutionizes communication for businesses of all sizes. This cloudbased solution offers a comprehensive suite of features designed to enhance collaboration and streamline communication processes. With RingByName, users can enjoy advanced call management capabilities, including call forwarding, voicemail to email, and realtime call ... Read more about RingByName

VoxGen is a powerful IVR (Interactive Voice Response) software designed to enhance customer communication and streamline call management for businesses. This platform enables organizations to create customized IVR systems that automate call routing, provide information, and assist customers without the need for human intervention. With its userfriendly interface, businesses can easily design IVR w... Read more about VoxGen