Best IVR Software for Small Businesses (Free & Paid)

Running a small business comes with unique challenges, including tight budgets and limited resources. That’s why choosing the right ivr software can significantly improve your workflow and help you compete more effectively. Here, we feature the top ivr software solutions designed for small businesses—offering affordable pricing, user-friendly interfaces, and scalable features that grow alongside your company.

Last Updated: June 25, 2025

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300 Software

List of Top Best IVR Software for Small Businesses

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Monthly Subscription

Annual Subscription

One-Time Payment

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Company Size

Self Employed

Small Business

Medium Business

Enterprise

AI IP PBX is a cloud-based private branch exchange (PBX) software that enhances business communication through advanced AI and cloud technology. With AI IP PBX, businesses can manage phone systems, call routing, voicemail, and conferencing without the need for traditional hardware, reducing costs and increasing flexibility. The platform integrates seamlessly with a company’s existing communicati... Read more about AI IP PBX

Free Trial

NA

Pricing Type

Contact Vendor

Location

India

IVR Reporter is a specialized IVR (Interactive Voice Response) software designed to enhance customer service through effective call management. This tool enables organizations to create customized IVR systems that streamline communication between customers and service representatives. With its intuitive interface, users can design interactive menus that guide callers to the information or services... Read more about IVR Reporter

Free Trial

NA

Pricing Type

$100 Per one-time

Location

United States

InterpreXer is a versatile interactive voice response (IVR) software designed to enhance customer service through automated voice interactions. The software enables businesses to create customized IVR systems that guide callers through menu options using voice commands or keypad inputs. InterpreXer’s flexible platform can be tailored to suit various industries, including customer support, bankin... Read more about InterpreXer

Free Trial

Available

Pricing Type

$5 Per month

Location

India

Smart IVR is an intelligent IVR (Interactive Voice Response) software designed to automate customer interactions and improve call management. The software allows businesses to create customizable IVR menus that guide callers to the right department or service based on their input. Smart IVR supports integration with CRM and telephony systems, ensuring that customer information is readily available... Read more about Smart IVR

Free Trial

Available

Pricing Type

$39 Per feautre

Location

United States

Omnicus is a comprehensive help desk software designed to streamline customer support operations for businesses of all sizes. It offers a user-friendly interface that allows support teams to manage tickets, track customer inquiries, and monitor resolution times efficiently. With features like automated ticket routing, a knowledge base for self-service support, and real-time analytics, Omnicus enha... Read more about Omnicus

Free Trial

Available

Pricing Type

$500 Per month

Location

Norway

Twixor EnCaps is a customer communications management (CCM) software that helps businesses optimize interactions with their customers through various channels. The platform integrates email, SMS, social media, and messaging apps into a unified communication system, allowing businesses to engage with customers seamlessly. Twixor EnCaps offers features for personalized messaging, automated workflows... Read more about Twixor EnCaps

Free Trial

NA

Pricing Type

Contact Vendor

Location

India

Mosaicx is an advanced artificial intelligence (AI) software solution that helps businesses leverage AI to automate processes, gain insights, and improve decision-making across various industries. Whether in finance, healthcare, marketing, or logistics, Mosaicx provides a wide range of AI tools, including machine learning, natural language processing, and computer vision, to enable businesses to a... Read more about Mosaicx

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

BigmOuth is an intuitive IVR software designed to transform customer engagement through personalized voice interactions. This platform enables businesses to create dynamic voice response systems that cater to diverse customer needs, from simple inquiries to complex transaction processing. With its easy-to-use interface, organizations can design custom call flows and voice prompts that resonate wit... Read more about BigmOuth

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

SanCCS is a feature-rich call center software designed to optimize communication and improve customer service operations for businesses of all sizes. It provides an all-in-one solution for managing inbound and outbound calls, integrating with customer relationship management (CRM) systems to streamline workflows and enhance service delivery. With features such as automatic call distribution (ACD),... Read more about SanCCS

Free Trial

NA

Pricing Type

$100 Per user

Location

India

Teleforce is a unified communications (UC) software platform that helps organizations improve collaboration, communication, and productivity by integrating various communication tools into a single system. The platform offers a wide range of features, including voice calls, video conferencing, instant messaging, and email, all accessible from any device or location. Teleforce enables seamless comm... Read more about Teleforce

Free Trial

NA

Pricing Type

Contact Vendor

Location

India

EasyGoIVR is an intuitive interactive voice response (IVR) software solution designed to help businesses manage inbound customer calls, improve call routing, and enhance customer service. The software provides an easy-to-use interface for creating custom voice menus, enabling callers to self-serve by navigating through different options based on their needs. EasyGoIVR supports advanced call routin... Read more about EasyGoIVR

Free Trial

Available

Pricing Type

Contact Vendor

Location

India

SanIVR Bot is an advanced IVR (Interactive Voice Response) software that leverages artificial intelligence to automate and enhance customer service operations. Designed for businesses of all sizes, SanIVR Bot provides an intuitive platform for creating automated voice systems that help streamline customer interactions and reduce reliance on live agents. With powerful speech recognition capabilitie... Read more about SanIVR Bot

Free Trial

NA

Pricing Type

Contact Vendor

Location

India

DialIntelligence Suite is an advanced call center software designed to optimize communication and customer service for businesses. It provides a comprehensive platform for managing inbound and outbound calls, enabling teams to enhance their customer engagement efforts. With features such as predictive dialing, call recording, and real-time analytics, DialIntelligence Suite streamlines call center ... Read more about DialIntelligence Suite

Free Trial

NA

Pricing Type

$1700 Per one-time

Location

United States

Interactive Voice Response (IVR) software is a powerful solution designed to enhance customer service and streamline communication processes. This technology enables businesses to automate call handling, allowing customers to interact with a phone system using voice or keypad inputs. With its customizable menu options, IVR software can direct callers to the appropriate department, provide informat... Read more about Interactive Voice Response

Free Trial

NA

Pricing Type

Contact Vendor

Location

United Kingdom

contactSPACE is an advanced call center software designed to enhance communication and improve operational efficiency for contact centers and customer support teams. The platform provides a comprehensive suite of tools for managing inbound and outbound calls, tracking performance metrics, and optimizing workflows. With its intuitive interface, agents can easily access customer information, manage ... Read more about contactSPACE

Free Trial

NA

Pricing Type

$150 Per feautre

Location

Australia

Xtreme IVR Telephone Locator is an innovative IVR (Interactive Voice Response) software that streamlines communication and enhances customer service efficiency. This software allows businesses to create automated phone systems that guide callers through various options, reducing wait times and improving response rates. With its intuitive design, users can easily configure their call flow, customiz... Read more about Xtreme IVR Telephone Locator

Free Trial

Available

Pricing Type

$50 Per user

Location

United States

RingRoost is an innovative IVR (Interactive Voice Response) software designed to enhance communication for businesses of all sizes. This user-friendly platform allows organizations to create custom call flows, ensuring that customers receive the right information quickly and efficiently. With features such as call routing, voicemail management, and real-time analytics, RingRoost empowers businesse... Read more about RingRoost

Free Trial

Available

Pricing Type

$20 Per user

Location

United States

YOCC is an intuitive IVR (Interactive Voice Response) software that enhances customer interaction through automated voice systems. This platform enables businesses to create personalized voice menus, allowing callers to navigate options effortlessly. YOCC’s advanced features include call routing, automated responses, and data collection, ensuring efficient handling of customer inquiries. The sof... Read more about YOCC

Free Trial

NA

Pricing Type

Contact Vendor

Location

India

Kloudtalk is a cloudbased call center software that offers a suite of tools for managing customer communications across voice, SMS, and webchat channels. With features like call recording, IVR, and realtime analytics, Kloudtalk provides businesses with the tools needed to enhance customer support and improve response times. The platform includes CRM integration, allowing agents to access customer ... Read more about Kloudtalk

Free Trial

Available

Pricing Type

$20 Per user

Location

Singapore

Blueworx IVR Platform is a state-of-the-art Interactive Voice Response (IVR) Software designed to enhance customer service and streamline call management for businesses of all sizes. This comprehensive platform offers a wide range of features, including automated call routing, voice recognition, multi-channel support, call analytics, and detailed reporting, ensuring that all aspects of call manage... Read more about Blueworx IVR Platform

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

Aim is a versatile call center software solution designed to enhance customer service operations by optimizing call routing, agent performance, and customer interaction. This platform offers a range of features, including automatic call distribution (ACD), intelligent IVR systems, and real-time performance dashboards. Aim integrates seamlessly with existing CRM tools, enabling agents to access cus... Read more about Aim

Free Trial

Available

Pricing Type

$50 Per month

Location

Canada

EzVoice is an advanced Interactive Voice Response (IVR) software solution designed to improve customer service and streamline call management. With EzVoice, businesses can automate routine customer interactions, reducing wait times and improving efficiency. The software allows customers to interact with a system via voice or keypad input, accessing important information or completing transactions ... Read more about EzVoice

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

AI-Powered Voice Assistants is an advanced Help Desk Software designed to enhance customer support and streamline service operations through the integration of artificial intelligence and voice recognition technologies. It offers a comprehensive platform for managing customer inquiries, automating responses, and providing personalized assistance, ensuring that businesses can deliver exceptional su... Read more about AI-Powered Voice Assistants

Free Trial

NA

Pricing Type

Contact Vendor

Location

Singapore

Pointel DCCM is an advanced call center software designed to streamline and enhance customer service operations for businesses of all sizes. It offers a comprehensive suite of tools for managing incoming and outgoing calls, tracking customer interactions, and optimizing call center performance, ensuring that customer inquiries are handled efficiently and effectively. Pointel DCCM’s intuitive int... Read more about Pointel DCCM

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

SOGEDES.X is an advanced call center software that helps businesses improve customer service and enhance operational efficiency. Designed for both small businesses and large enterprises, SOGEDES.X offers a range of features that enable customer support teams to handle calls, emails, chats, and social media interactions from a single platform. The software includes intelligent routing systems to en... Read more about SOGEDES.X

Free Trial

Available

Pricing Type

Contact Vendor

Location

Germany

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