Top OXON Alternatives & Competitors

DCDial is an advanced call center software solution designed to enhance communication and improve operational efficiency for businesses. This platform offers a comprehensive suite of tools for managing inbound and outbound calls, including predictive dialing, call routing, and real-time analytics. With features like CRM integration, agents can access customer information during calls, facilitating... Read more about DCDial

Five9 is a cloud-based contact center solution tailored for businesses seeking efficient customer service management. It offers features like automatic call distribution, which helps in routing calls to the right agent. The software includes an interactive voice response system, facilitating automated responses and call routing. Five9 also provides omnichannel support, enabling interactions throug... Read more about Five9

Genesys Cloud CX is a cloud-based customer experience platform that offers comprehensive tools for customer engagement and support. It provides a unified interface for handling communications across multiple channels, including voice, chat, email, and social media. Key features include an intuitive contact center solution, enabling efficient management of customer interactions. Genesys Cloud CX al... Read more about Genesys Cloud CX

MaxContact is an advanced auto dialer software designed to enhance outbound calling efficiency for sales and telemarketing teams. This platform automates the dialing process, allowing agents to focus on engaging with prospects rather than manually dialing numbers. With its user-friendly interface, MaxContact enables organizations to configure calling campaigns, set calling schedules, and manage le... Read more about MaxContact

Call Center Studio is a comprehensive Customer Service Software designed to streamline and enhance the operations of call centers and customer support teams. It offers a robust platform for managing inbound and outbound calls, tracking customer interactions, and optimizing support workflows, ensuring efficient and effective customer service delivery. Call Center Studio features intuitive tools for... Read more about Call Center Studio

RingCentral Contact Center is a cloud-based communication solution designed for customer service operations. It offers an array of features for efficient customer engagement and management. Key functionalities include interactive voice response (IVR), automatic call distribution (ACD), and omnichannel support, which allows agents to interact through various channels like voice, email, chat, and so... Read more about RingCentral Contact Center

RingCentral Engage Voice is an advanced predictive dialer software designed to help contact centers increase agent productivity, reduce wait times, and improve customer engagement. By using algorithms to predict when agents will be available to take calls, Engage Voice ensures that customers are connected to an available agent as soon as possible. The predictive dialer automatically dials numbers,... Read more about RingCentral Engage Voice

Sales Sling is a comprehensive call center software designed to optimize sales processes and enhance productivity for sales teams. The platform provides tools for managing leads, tracking calls, and monitoring sales performance in real time. With features such as automated call logging, lead scoring, and reporting, Sales Sling enables users to streamline their sales operations and focus on high-pr... Read more about Sales Sling

TalkDesk is a cloud-based call center software designed for modern customer support and sales teams. It enables handling of inbound and outbound calls with efficiency. Key features include an intuitive interface, easy call routing, and IVR (Interactive Voice Response) for effective call management. TalkDesk also offers real-time reporting and analytics, aiding in performance tracking. It supports ... Read more about Talkdesk

TCN is a state-of-the-art call center software designed to enhance customer interactions and streamline communication processes. This cloud-based platform provides a range of features, including automatic call distribution, interactive voice response, and real-time reporting, making it ideal for businesses of all sizes. With TCN, agents can manage multiple calls simultaneously, improving efficienc... Read more about TCN

Ytel is a versatile communication tool for businesses, blending phone, text, and email in one place. It's easy to use, with a clear interface that simplifies managing customer conversations. The standout feature is its powerful API, which links smoothly with other business software, making workflows smoother. Ytel automates calls and texts, helping businesses reach out to customers efficiently. It... Read more about Ytel

ZIWO is a comprehensive call center software offering businesses a cloudbased solution to manage and enhance customer interactions. Known for its simplicity and ease of use, ZIWO supports inbound and outbound calling, realtime monitoring, and detailed analytics to boost productivity and improve customer service quality. The platform integrates with various CRMs, enabling agents to access customer ... Read more about ZIWO

The 8x8 is a versatile communication solution designed for businesses seeking efficient and streamlined interaction. It offers cloud-based voice, video, chat, and contact center services, ensuring seamless connectivity across various platforms. This system supports remote work with its mobile app, enabling teams to stay connected from anywhere. With advanced features like call recording, virtual m... Read more about 8x8 Contact Center

Bitrix24 is a versatile business management platform designed to streamline tasks and boost team collaboration. It serves as a centralized hub, integrating tools for communication, project management, and customer relationship management. With features like file sharing, automation, calendars, and task tracking, Bitrix24 simplifies daily operations for businesses of all sizes. Its user-friendly in... Read more about Bitrix24