Top Milvus Alternatives & Competitors

Finding the right software for your business can be challenging, and while Milvus is a popular choice, it may not be the perfect fit for everyone. If you're exploring Milvus alternatives, you're in the right place. We’ve compiled a list of the top competitors that offer similar features, pricing, and benefits. Compare the best alternatives to Milvus and discover the ideal solution tailored to your needs.

Milvus is also listed in these categories:

Last Updated: September 20, 2025

Popular Alternative Software

Gorgias

Gorgias

$10 Per month

CallVU

CallVU

$130 Per year

Freshdesk

Freshdesk

$999 Per month

Zendesk Suite

Zendesk Suite

   (4.4)

$55 Per month

All Competitors and Alternatives to Milvus

Customer Service & Customer Support

With the EcholoN Enterprise Service Management Suite we offer a comprehensive and efficient solution for the organisation and control of all processes and services in all departments of your company. You can also perfectly integrate partners, customers and suppliers into the respective process. Interfaces enable seamless process coupling to upstream and downstream systems. Read more about EcholoN

Free Trial

NA

Pricing Type

Contact Vendor

Location

Germany

Modernize your service management instantly

Freshservice is a dynamic platform designed to streamline and enhance your IT service management. It can allow you to automate tedious tasks for efficient issue resolution. It enables seamless collaboration among team members to foster a productive work environment. This platform provides a user-friendly interface so users can easily navigate and access the tool. Freshservice offers customizable f... Read more about Freshservice

Free Trial

Available

Pricing Type

$15.89 Per month

Location

United States

Best Ticketing Software for Help Desks

Issuetrak is a versatile issue tracking and management software designed to streamline the process of handling customer complaints, support tickets, and internal workflow tasks. Its core functionality includes creating, assigning, and tracking issues with ease. Users can categorize and prioritize tasks, ensuring important issues get addressed promptly. The software also offers customizable forms a... Read more about Issuetrak

Free Trial

14 Days

Pricing Type

$26 Per month

Location

United States

Jira Service Management is a versatile tool designed for IT service management and customer support. It streamlines incident, problem, and change management, enabling teams to respond to and resolve issues efficiently. This platform integrates easily with other Jira products, fostering collaboration among development and operational teams. Key features include a customizable service desk, facilita... Read more about Jira Service Management

Free Trial

30 Days

Pricing Type

$19.04 Per month

Location

Australia

Software Solutions for Customer Service, ITSM, ISMS and Cyber Defense

OTRS, an abbreviation for Open-source Ticket Request System, is a versatile and powerful service management software tailored for efficient communication and task management. Its open-source nature allows extensive customization, making it adaptable to diverse business needs. The core feature of OTRS is its ticketing system, which efficiently organizes and tracks customer inquiries and internal ta... Read more about OTRS

Free Trial

14 Days

Pricing Type

Contact Vendor

Location

Germany

ServiceTonic is a comprehensive help desk software designed to enhance IT service management and customer support for organizations of all sizes. This platform offers tools for incident management, service request tracking, and customer communication, enabling IT teams to respond effectively to user needs. With its user-friendly interface, ServiceTonic allows users to create and manage support tic... Read more about ServiceTonic

Free Trial

Available

Pricing Type

Contact Vendor

Location

Spain

ServiceWise is a robust help desk software designed to improve customer support and service management. This platform offers features for ticket management, knowledge base creation, and reporting, enabling organizations to streamline their support operations and enhance customer satisfaction. With tools for automation and integration, ServiceWise empowers support teams to respond quickly to custom... Read more about ServiceWise

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

A cloud-based and AI-powered IT service management (ITSM) platform.

SolarWinds Service Desk is an advanced, user-friendly software solution designed for efficient IT service management. Its comprehensive features allow seamless tracking and resolving of IT issues, making it ideal for businesses seeking streamlined IT workflows. Key features include automated ticketing, which simplifies incident reporting and resolution. The asset management tool tracks and manages... Read more about SolarWinds Service Desk

Free Trial

30 Days

Pricing Type

Contact Vendor

Location

United States

SysAid is a comprehensive IT service management (ITSM) platform designed to streamline and optimize IT operations for businesses. It offers a user-friendly interface that facilitates efficient tracking and resolution of IT issues. SysAid covers various aspects of IT support, including ticket management, asset management, and self-service portals for end-users. The platform enhances communication b... Read more about SysAid

Free Trial

30 Days

Pricing Type

Contact Vendor

Location

Israel

Tiflux is a help desk software that helps businesses streamline customer support and improve service efficiency. With its intuitive interface, Tiflux enables support teams to manage customer queries, issues, and requests in an organized manner. The platform offers ticket management features that allow teams to track, prioritize, and resolve support tickets in real time. Tiflux also includes automa... Read more about Tiflux

Free Trial

NA

Pricing Type

Contact Vendor

Location

Brazil

C2-ITSM is a robust time tracking software designed specifically for IT service management environments. This platform enables organizations to monitor time spent on various tasks, projects, and incidents, providing valuable insights into resource allocation and productivity. With its intuitive interface, users can easily log hours, categorize activities, and generate reports that showcase team pe... Read more about C2-ITSM

Free Trial

NA

Pricing Type

$44 Per user

Location

Canada

Your Service Management System for Internal and External Support

Vivantio is a versatile software designed to enhance service management operations. It's especially tailored for businesses focusing on customer service, IT support, and internal helpdesk tasks. Vivantio stands out for its customizable interface that allows users to adapt the software to their specific needs and workflows. It includes features like ticketing systems, asset tracking, and knowledge ... Read more about Vivantio

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Automate your IT Service & Asset Management

Alloy Navigator is an all-encompassing IT Service and Asset Management solution, designed for medium to large-sized organizations. Its strength lies in offering a complete view of IT operations, combining service management with asset management. The software's flexibility is notable, allowing customization to fit unique business processes. Alloy Navigator excels in workflow automation, streamlini... Read more about Alloy Navigator

Free Trial

Available

Pricing Type

$19 Per month

Location

United States

IT Ticketing System, ITSM, and Help Desk Software for both On-Premise and in the Cloud.

BOSSDesk is a user-friendly software solution designed to streamline IT service management for businesses. It serves as a centralized platform for efficiently handling customer requests, incidents, and problems. With BOSSDesk, organizations can easily organize and prioritize service tickets, ensuring timely resolution and improved customer satisfaction. The software offers a self-service portal fo... Read more about BOSSDesk

Free Trial

Available

Pricing Type

$29 Per month

Location

United States

FAQs About Milvus Alternatives

Some of the best alternatives to Milvus include Jira Service Management, SolarWinds Service Desk, Freshservice, OTRS, C2-ITSM, SysAid, Issuetrak, ServiceWise, Alloy Navigator, Tiflux, Vivantio, BOSSDesk, ServiceTonic and EcholoN. These alternatives offer similar features, better pricing, and more flexibility depending on your business needs.

There are various reasons why users look for alternatives to Milvus, such as pricing concerns, missing features, better integration options, or improved customer support. Exploring alternative solutions ensures that businesses find the best fit for their specific requirements.

Yes! Depending on the product, you may find:

  • Free Trial options like Jira Service Management, SolarWinds Service Desk, Freshservice, OTRS, SysAid, Issuetrak, ServiceWise, Alloy Navigator, BOSSDesk and ServiceTonic (test premium features before subscribing).

These no-cost or low-cost alternatives can be ideal for startups and small businesses with budget constraints, but often come with feature limitations or usage caps. Always check each option’s details to ensure it fits your specific needs.

Small businesses looking for an easy-to-use and cost-effective alternative to Milvus can consider Jira Service Management, SolarWinds Service Desk, Freshservice, OTRS, C2-ITSM, SysAid, Issuetrak, ServiceWise, Alloy Navigator, Tiflux, BOSSDesk, ServiceTonic and EcholoN. These software options offer affordable pricing, simple setup, and essential business features tailored for growing teams.

Enterprises seeking a robust alternative to Milvus can explore Jira Service Management, SolarWinds Service Desk, Freshservice, OTRS, SysAid, Issuetrak, Alloy Navigator, Vivantio, BOSSDesk and EcholoN. These platforms offer scalability, advanced automation, top-tier security, and enterprise-grade customer support to meet large-scale business needs.

Some of the best cloud-based alternatives to Milvus include Jira Service Management, SolarWinds Service Desk, Freshservice, OTRS, C2-ITSM, SysAid, Issuetrak, ServiceWise, Alloy Navigator, Tiflux, Vivantio, BOSSDesk, ServiceTonic and EcholoN. These platforms offer seamless remote access, real-time collaboration, automatic updates, and enhanced security for smooth software management.

Yes, most Milvus alternatives provide mobile apps for iOS and Android. Options like Jira Service Management, SolarWinds Service Desk, Freshservice, OTRS, SysAid, Issuetrak, Alloy Navigator, BOSSDesk and EcholoN offer full-featured mobile applications that allow users to manage tasks, track progress, and collaborate on the go.

In conclusion, while Milvus offers robust features for IT service management, organizations should carefully evaluate alternatives like Jira Service Management, Freshservice, and SysAid, which provide unique strengths in customization and user experience. Tools like OTRS and Alloy Navigator excel in flexibility, while SolarWinds Service Desk and Vivantio stand out for their integration capabilities. Each option presents distinct advantages, so businesses must assess their specific needs, budget, and scalability requirements to choose the best solution that aligns with their operational goals and enhances overall service delivery.