Best CMDB Software

Jira Service Management is a versatile tool designed for IT service management and customer support. It streamlines incident, problem, and change management, enabling teams to respond to and resolve issues efficiently. This platform integrates easily with other Jira products, fostering collaboration among development and operational teams. Key features include a customizable service desk, facilita... Read more about Jira Service Management

Mindbody is a comprehensive business management platform that simplifies operations for health and wellness businesses. Its user-friendly interface allows seamless appointment scheduling, class bookings, and client management. With Mindbody, businesses can streamline their administrative tasks, saving time and improving efficiency. The platform's real-time scheduling feature ensures accurate booki... Read more about Mindbody

Freshservice is a dynamic platform designed to streamline and enhance your IT service management. It can allow you to automate tedious tasks for efficient issue resolution. It enables seamless collaboration among team members to foster a productive work environment. This platform provides a user-friendly interface so users can easily navigate and access the tool. Freshservice offers customizable f... Read more about Freshservice

BOSSDesk is a user-friendly software solution designed to streamline IT service management for businesses. It serves as a centralized platform for efficiently handling customer requests, incidents, and problems. With BOSSDesk, organizations can easily organize and prioritize service tickets, ensuring timely resolution and improved customer satisfaction. The software offers a self-service portal fo... Read more about BOSSDesk

Device42 is a versatile IT infrastructure management software, tailored to deliver comprehensive insights into complex network environments. It excels in automatic asset discovery, ensuring all devices and software are accurately cataloged. The tool's powerful dependency mapping visualizes connections between components, aiding in effective troubleshooting and planning. With its detailed IP addres... Read more about Device42

TOPdesk is a versatile service management software designed to enhance the efficiency of IT, facility, and service desks in organizations. Its strength lies in its incident and request management features, streamlining the process of handling and resolving user queries and issues. TOPdesk facilitates effective asset management, ensuring a comprehensive overview and maintenance of organizational re... Read more about TOPdesk

SolarWinds Service Desk is an advanced, user-friendly software solution designed for efficient IT service management. Its comprehensive features allow seamless tracking and resolving of IT issues, making it ideal for businesses seeking streamlined IT workflows. Key features include automated ticketing, which simplifies incident reporting and resolution. The asset management tool tracks and manages... Read more about SolarWinds Service Desk

Alloy Navigator is an all-encompassing IT Service and Asset Management solution, designed for medium to large-sized organizations. Its strength lies in offering a complete view of IT operations, combining service management with asset management. The software's flexibility is notable, allowing customization to fit unique business processes. Alloy Navigator excels in workflow automation, streamlini... Read more about Alloy Navigator

ServiceNow IT Operations Management (ITOM) is a dynamic, cloud-based software designed to transform the way businesses manage their IT infrastructure. It provides a unified view of IT services, helping teams to proactively manage IT operations and reduce outages. Its key feature, Service Mapping, automatically creates a detailed map of all IT services, offering invaluable visibility into how they ... Read more about ServiceNow IT Operations Management

ServiceNow Agile Development is a dynamic software tool developed to enhance the agility and productivity of development teams. It centralizes project management in one accessible platform, enabling teams to plan, track, and execute agile work efficiently. The software integrates Agile methodologies like Scrum and Kanban, offering customizable boards and backlogs for task organization and prioriti... Read more about ServiceNow Agile Development

Qualys Cloud Platform is a leading vulnerability management software that provides organizations with comprehensive visibility into their security posture. This cloud-based solution enables users to identify, assess, and remediate vulnerabilities across their IT environments, including on-premises, cloud, and mobile assets. Qualys offers continuous monitoring, ensuring that organizations can detec... Read more about Qualys Cloud Platform

EV Service Manager is a robust help desk software solution designed to enhance customer support and streamline service management for businesses. This comprehensive platform allows organizations to manage service requests, track issues, and resolve customer inquiries efficiently. With its intuitive interface, users can easily log and categorize support tickets, assign them to team members, and mon... Read more about EV Service Manager

AssetSonar is a powerful asset tracking software designed to help organizations efficiently manage and track their physical assets throughout their lifecycle. This user-friendly platform provides real-time visibility into asset location, usage, and condition, enabling businesses to optimize their asset management processes. With features like barcode scanning, inventory management, and automated a... Read more about EZO AssetSonar

BMC Helix CMDB is a comprehensive configuration management database (CMDB) software that provides organizations with a centralized view of their IT assets and services. It enables businesses to maintain accurate records of their configuration items (CIs), ensuring efficient management of resources and minimizing risks associated with changes. With BMC Helix CMDB, users can easily track relationshi... Read more about BMC Helix CMDB

Fossil is an innovative Configuration Management Database (CMDB) software designed to help organizations manage their IT assets and configurations effectively. This platform provides a centralized repository for storing information about hardware, software, and network components, enabling IT teams to maintain an accurate inventory of their resources. With its user-friendly interface, users can ea... Read more about Fossil

iTOP is a flexible help desk software designed to simplify IT service management and improve support efficiency. It allows IT teams to manage and resolve user requests effectively, providing tools for ticket creation, tracking, and prioritization. iTOP supports customizable workflows, allowing organizations to tailor the software to fit their unique support processes. With its knowledge base featu... Read more about iTOP

ManageEngine ServiceDesk Plus MSP is an IT service management software specifically designed for managed service providers (MSPs). This platform enables MSPs to manage multiple clients with distinct service desks, streamline ticketing processes, and ensure efficient service delivery. It includes features such as incident management, problem resolution, asset tracking, and contract management, help... Read more about ManageEngine ServiceDesk Plus MSP

UCMDB (Universal Configuration Management Database) is a powerful configuration management database software designed to help organizations manage and track their IT infrastructure. It allows businesses to create a centralized repository of information about their hardware, software, network devices, and configurations. UCMDB is used to maintain an up-to-date inventory of IT assets, monitor change... Read more about UCMDB

Axonius is an intelligent IT asset management software that provides organizations with a comprehensive view of all digital assets within their networks, including devices, users, and software applications. It integrates with over 500 IT and security solutions, enabling automatic asset discovery, real-time monitoring, and cross-platform compatibility. Axonius empowers IT teams to manage the full a... Read more about Axonius

Canfigure is a specialized help desk software designed to streamline customer support operations for organizations. This platform provides tools for managing support tickets, tracking customer inquiries, and facilitating communication between support teams and customers. With Canfigure, users can easily categorize and prioritize tickets, ensuring prompt resolution of issues. The software includes ... Read more about Canfigure

1E Platform is a comprehensive endpoint detection and response (EDR) software designed to protect organizations from cyber threats by securing all connected devices. The platform enables real-time monitoring, threat detection, and incident response, allowing IT teams to identify and mitigate potential security risks swiftly. With automated remediation tools, 1E Platform reduces response time to se... Read more about 1E Platform

AWS Config is a robust configuration management tool that helps businesses track and manage changes to their AWS infrastructure in real-time. This software enables users to assess, audit, and evaluate the configuration of AWS resources, ensuring that all infrastructure remains compliant with internal and external standards. AWS Config provides a comprehensive history of configuration changes, allo... Read more about AWS Config

Matrix42 Service Management is an advanced help desk software solution designed to optimize IT service management (ITSM) and improve the overall user experience. The platform provides IT teams with powerful tools to manage incidents, service requests, and problem resolutions, ensuring efficient IT support operations. Matrix42 Service Management features a user-friendly self-service portal, allowin... Read more about Matrix42 Service Management

SmartCMDB is a configuration management database (CMDB) software that enables IT departments to catalog and manage the components of their IT infrastructure. The platform provides a comprehensive view of hardware, software, network resources, and dependencies, enabling IT teams to monitor assets effectively. SmartCMDB automates the discovery and documentation of assets, minimizing manual data entr... Read more about SmartCMDB

SmartITSM is IT service management software designed to streamline IT operations, automate workflows, and improve service delivery for organizations. The platform includes modules for incident management, change management, asset management, and service requests, helping IT teams deliver efficient and organized support. SmartITSM’s automation features reduce response times by routing tickets to ... Read more about SmartITSM

The FNT Command Platform is a comprehensive software solution designed to streamline the management of complex IT and telecommunications infrastructure. Its user-friendly interface offers intuitive navigation and visualization of network assets, including servers, switches, and cables, facilitating efficient management and planning. FNT Command Platform provides powerful automation capabilities, e... Read more about FNT Command Platform

Alloy Navigator is an all-encompassing IT Service and Asset Management solution, designed for medium to large-sized organizations. Its strength lies in offering a complete view of IT operations, combining service management with asset management. The software's flexibility is notable, allowing customization to fit unique business processes. Alloy Navigator excels in workflow automation, streamlini... Read more about Alloy Navigator

CloudScape is a versatile cloud management software designed to help businesses manage their cloud infrastructure, reduce costs, and improve operational efficiency. The platform provides tools for visualizing cloud environments, tracking resource usage, and optimizing cloud performance, ensuring that businesses can maximize the value of their cloud investments. CloudScape’s real-time monitoring ... Read more about CloudScape