Best AI Call Tracking Software

Understanding which marketing efforts drive phone calls is crucial, and AI-powered call tracking software enables smarter and faster attribution. These platforms analyze inbound calls to identify campaign sources, keywords, and customer intent in real time. By applying machine learning, they score leads, assess call quality, and recommend budget adjustments based on performance data. Seamless CRM integration ensures every conversation is logged and enriched with caller history, improving follow-up accuracy. Marketers and sales teams alike can pinpoint high-value channels, optimize spend, and boost ROI. With features like real-time transcription, sentiment analysis, and keyword tracking, AI call tracking tools empower businesses to make better, faster, and more informed decisions. Explore and see which AI Call Tracking Software can uncover the true impact of your campaigns and help you convert more calls into customers.

Last Updated: September 17, 2025

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18 Software

Popular Picks in Call Tracking Software

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$49 Per month

CallRail

CallRail

$45 Per month

Invoca

Invoca

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CallFire

CallFire

$599 Per month

Compare Top AI-Powered Call Tracking Software Solutions

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The Connected Conversation Platform for Businesses

Nextiva is a cloud-based communication platform that revolutionizes business telecommunications. Primarily known for its VoIP (Voice over Internet Protocol) services, Nextiva offers a robust suite of features including voice, video, and messaging capabilities all integrated into one platform. A standout feature is its advanced call management system, which allows for efficient call routing, auto a... Read more about Nextiva

Free Trial

NA

Pricing Type

$15 Per month

Location

Ukraine

Omnichannel Contact Centers for every budget and business size

RingCentral Contact Center is a cloud-based communication solution designed for customer service operations. It offers an array of features for efficient customer engagement and management. Key functionalities include interactive voice response (IVR), automatic call distribution (ACD), and omnichannel support, which allows agents to interact through various channels like voice, email, chat, and so... Read more about RingCentral Contact Center

Free Trial

14 Days

Pricing Type

$9.99 Per month

Location

United States

Make and receive calls using powerful call center software connected to your favourite business tools.

CloudTalk is a cloud-based call center software designed for modern businesses. It offers advanced calling features like call queuing, call recording, and interactive voice response (IVR) to streamline call management. With CloudTalk, businesses can utilize local numbers from over 70 countries, enhancing global reach. The software integrates smoothly with popular CRM systems, aiding in efficient c... Read more about CloudTalk

Free Trial

14 Days

Pricing Type

$25 Per month

Location

United States

Virtual Phone System For All Businesses

CallHippo is an innovative cloud-based telephony solution, tailored for businesses seeking efficient call management. It specializes in providing virtual phone systems, enabling teams to make and receive calls globally. CallHippo's standout feature is its ease of setting up virtual phone numbers for different countries, fostering global business connectivity. The software is equipped with user-fri... Read more about CallHippo

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Available

Pricing Type

$18 Per month

Location

United States

Cloud Phone System and SMS Solution

JustCall is a cloud-based phone system designed for business communication. It offers features like local phone numbers from over 58 countries, facilitating international calls. The platform enables both outbound and inbound calling, with call recording for quality monitoring. JustCall integrates smoothly with popular CRM and Helpdesk tools, enhancing customer relationship management. It includes ... Read more about JustCall

Free Trial

14 Days

Pricing Type

$19 Per month

Location

United States

Sales CRM Software & All-in-One Sales Platform

Zendesk Sell is a sales automation software designed for enhancing productivity in sales processes. It offers a streamlined interface for managing sales pipelines, ensuring efficient tracking of deals from initiation to closure. The software integrates with email, allowing for easy communication and follow-up with prospects. It features detailed reporting tools, providing valuable insights into sa... Read more about Zendesk Sell

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Available

Pricing Type

$19 Per month

Location

United States

Communication APIs for SMS, Voice, Video & Authentication

Twilio is a cloud communications platform that allows businesses to integrate various forms of communication, such as voice calls, text messages, and video chats, into their services. It's primarily known for its powerful API (Application Programming Interface), which developers use to build custom communication solutions tailored to specific business needs. Twilio enables seamless integration of ... Read more about Twilio

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Available

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Location

United States

The ultimate integrated business phone system for sales and support teams.

Aircall is a cloud-based phone system designed for modern businesses. It offers an intuitive interface that integrates seamlessly with popular CRM and helpdesk tools. Key features include easy call routing, voicemail, call recording, and analytics for performance monitoring. Aircall also supports international calling and number porting. Its click-to-dial function simplifies outbound calling, whil... Read more about Aircall

Free Trial

Available

Pricing Type

$30 Per month

Location

United States

Call Tracking & Marketing Analytics Software

CallRail is a dynamic call tracking and analytics platform that empowers businesses to optimize their marketing efforts. It allows users to track phone call conversions from online and offline marketing campaigns, including PPC ads, SEO, and direct mail. With its call recording feature, businesses can gain valuable insights into customer interactions, enhancing training and service quality. CallRa... Read more about CallRail

Free Trial

14 Days

Pricing Type

$45 Per month

Location

United States

The Conversation Intelligence AI Leader

Invoca is an innovative call tracking and analytics software designed to bridge the gap between online and offline customer interactions. It excels in converting phone conversations into valuable data, enabling businesses to gain deeper insights into customer behavior. Invoca's standout feature is its AI-powered conversation analytics, which interprets the context and content of calls, providing a... Read more about Invoca

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NA

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Contact Vendor

Location

United States

Revolutionizing RevOps through AI Automations

Powerful software suites designed for operational excellence and streamlined business processes across Sales, Marketing, and Customer Service. Corefactors AI CRM is AI-Powered Customer Relationship Management (CRM) Software that help enterprises in enabling RevOps. The solution is designed to streamline and optimize revenue generation processes by reducing revenue leakages and unlocking untapped ... Read more about Corefactors

Free Trial

7 Days

Pricing Type

$8 Per month

Location

India

Accelerate performance. Elevate experiences.

Calabrio ONE is a robust call center software solution designed to enhance customer engagement and operational efficiency in contact centers. This platform provides a comprehensive suite of tools for workforce optimization, quality assurance, and analytics, enabling organizations to deliver exceptional customer service. With Calabrio ONE, managers can effectively schedule agents, track performance... Read more about Calabrio ONE

Free Trial

NA

Pricing Type

$295 Per one-time

Location

United States

Diabolocom is an advanced call center software designed to enhance customer service and streamline communication processes for businesses of all sizes. It offers a comprehensive platform for managing inbound and outbound calls, supporting multiple communication channels such as voice, email, chat, and social media. With Diabolocom, call centers can efficiently handle high call volumes, route calls... Read more about Diabolocom

Free Trial

NA

Pricing Type

$30 Per month

Location

France

Dialpad is an innovative predictive dialer software designed to enhance the efficiency of sales and customer service teams. This platform utilizes advanced algorithms to automatically dial phone numbers and connect agents with live calls, minimizing idle time and increasing productivity. With Dialpad, users can easily manage call lists, track customer interactions, and access real-time analytics t... Read more about Dialpad

Free Trial

Available

Pricing Type

$15 Per user

Location

United States

Voiso is an advanced call center software solution designed to streamline customer service operations. With Voiso, businesses can manage inbound and outbound calls efficiently, enabling customer support teams to handle high call volumes with ease. The platform offers a range of features including automated call routing, call queuing, and interactive voice response (IVR), ensuring that every custom... Read more about Voiso

Free Trial

Available

Pricing Type

$49 Per user

Location

United States

FreJun is an intuitive call recording software designed to help businesses record, store, and analyze phone calls for quality assurance, training, and compliance purposes. The platform allows users to record incoming and outgoing calls automatically, ensuring that important conversations are captured without manual intervention. FreJun includes features like call tagging, transcription, and real-t... Read more about FreJun

Free Trial

Available

Pricing Type

$17.5 Per user

Location

India

CallAI is a comprehensive contact center quality assurance software that leverages AI and machine learning to improve the performance of customer service teams. The platform provides tools for real-time monitoring, automated scoring, and detailed analytics, allowing businesses to track the quality of customer interactions. With CallAI, managers can quickly assess agent performance, identify areas ... Read more about CallAI

Free Trial

Available

Pricing Type

$40 Per user

Location

United States

CallTrack.ai is a powerful call tracking software that helps businesses monitor, analyze, and optimize their inbound phone call campaigns. The software tracks calls originating from various marketing channels, such as ads, websites, and social media, enabling businesses to measure the effectiveness of their marketing efforts. By using dynamic call tracking numbers, CallTrack.ai provides detailed i... Read more about CallTrack.ai

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

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Frequently Asked Questions

AI Call Tracking Software uses artificial intelligence to analyze inbound calls, determine marketing attribution, and deliver real-time insights. It tracks the source of each call, identifies keywords, and provides call scoring and behavioral analytics.

It enhances call attribution by automatically detecting campaign sources, channels, and keywords that lead to phone calls. This helps marketers understand which ads drive conversions and where to allocate budgets more efficiently.

Conversation intelligence analyzes speech for keywords, tone, sentiment, and intent. It helps businesses uncover lead quality, agent performance, and customer needs by turning every call into valuable data.

Yes, most platforms offer real-time call transcriptions, live keyword detection, and instant sentiment analysis, enabling quicker decisions and more personalized responses.

AI evaluates call behavior, language patterns, and engagement level to assign lead scores automatically. This helps sales teams prioritize calls with higher conversion potential.

Absolutely. Local businesses can use AI call analytics to track ROI from online ads, improve customer service, and manage leads effectively without hiring large teams.

It supports tracking across PPC, social media ads, landing pages, websites, and offline sources like print or radio ads—ensuring every channel is accounted for in the call journey.

Yes, most solutions integrate with popular CRMs to sync call data, update contact records, and enable automated follow-ups, improving overall sales and marketing alignment.

Trusted platforms use data encryption, secure servers, and privacy compliance (like GDPR) to protect customer data and ensure safe handling of call recordings and transcripts.

Evaluate tools based on real-time analytics, call recording, conversation intelligence, CRM integration, scalability, pricing, and verified user reviews to find the best fit for your business.