Best Speech Analytics Software for Small Businesses (Free & Paid)

JustCall is a cloud-based phone system designed for business communication. It offers features like local phone numbers from over 58 countries, facilitating international calls. The platform enables both outbound and inbound calling, with call recording for quality monitoring. JustCall integrates smoothly with popular CRM and Helpdesk tools, enhancing customer relationship management. It includes ... Read more about JustCall

Revenue.io is a powerful call tracking software designed to optimize sales performance and enhance customer engagement through comprehensive call analytics. This platform enables organizations to track and analyze every call made to their business, providing insights into customer interactions and sales effectiveness. With its user-friendly interface, users can easily set up call tracking numbers,... Read more about Revenue.io

Stratifyd is an innovative business intelligence software that empowers organizations to derive actionable insights from their data. By utilizing advanced analytics and machine learning, Stratifyd enables users to visualize complex datasets in a user-friendly manner, making it easier to identify trends and make data-driven decisions. The platform integrates seamlessly with existing data sources, e... Read more about Stratifyd

inConcert Contact Center is an advanced call center software solution that empowers businesses to manage customer interactions efficiently. It offers a robust suite of features, including multi-channel support for voice, email, and chat, ensuring seamless customer communication across platforms. With its intelligent routing capabilities, inConcert assigns calls to the most qualified agents, enhanc... Read more about inConcert Contact Center

Sonix is a cuttingedge transcription software designed to simplify the process of converting audio and video files into text. This powerful platform leverages advanced speech recognition technology to deliver accurate transcriptions quickly and efficiently. With Sonix, users can easily upload their audio or video files, and the software automatically transcribes the content, allowing for fast and ... Read more about Sonix

Vozy is a cuttingedge artificial intelligence software designed to enhance communication and streamline operations for businesses. With its powerful AI algorithms, Vozy enables organizations to automate customer interactions, providing instant responses to inquiries through chatbots and voice assistants. The platform offers natural language processing capabilities, allowing it to understand and re... Read more about Vozy

Tethr is an AI-powered call recording and analytics platform designed to extract actionable insights from customer conversations. It captures and analyzes voice interactions from contact centers, providing data on customer sentiment, agent performance, and call outcomes. Tethr uses machine learning algorithms to identify trends, detect issues, and suggest improvements in customer service processes... Read more about Tethr

QEval is a comprehensive call center software designed to enhance the efficiency and effectiveness of customer service operations. It offers a suite of tools including call routing, automatic call distribution, interactive voice response (IVR), and real-time monitoring. QEval also provides detailed analytics and reporting features, enabling managers to track performance metrics, identify areas for... Read more about QEval

Telecmi is a versatile telephony software designed to enhance communication and collaboration for businesses of all sizes. This platform provides a comprehensive suite of tools for voice calls, video conferencing, and instant messaging, enabling teams to connect seamlessly from anywhere in the world. With its user-friendly interface, Telecmi allows organizations to manage communications efficientl... Read more about Telecmi

Observe.AI is a call center software powered by artificial intelligence, designed to enhance the performance and efficiency of customer service teams. The software leverages AI-driven analytics to evaluate call quality, identify customer sentiment, and track agent performance. Observe.AI’s real-time monitoring feature enables supervisors to provide instant feedback and support to agents, helping... Read more about Observe.AI

Talkatoo is an innovative speech recognition software designed to help professionals in industries like healthcare, legal, and customer service streamline their workflows and increase productivity. The platform converts speech into text in real time, allowing users to dictate documents, notes, and reports hands-free. Talkatoo is optimized for accuracy, even with specialized terminology, and suppor... Read more about Talkatoo

Deepgram is an AI-powered transcription software designed to deliver fast, accurate, and reliable audio-to-text conversion. Built with advanced machine learning models, Deepgram is capable of handling complex audio scenarios, including noisy environments and multiple speakers, making it ideal for businesses, media companies, and researchers. The platform’s customizable models enable users to tai... Read more about Deepgram

Phonexia Voice Inspector is a speech analytics software that helps businesses analyze voice recordings, extract insights, and enhance customer interactions. The platform provides tools for identifying emotions, detecting keywords, and analyzing sentiment, supporting a deeper understanding of customer conversations. Phonexia Voice Inspector’s analytics offer insights into customer satisfaction, c... Read more about Phonexia Voice Inspector

InTone is a specialized customer satisfaction software designed to help organizations measure and improve their customer experience. This platform provides comprehensive tools for gathering feedback, analyzing customer sentiments, and tracking satisfaction metrics effectively. With InTone, users can easily create and distribute surveys, monitor responses in real-time, and gain insights into custom... Read more about InTone

Recordsure is a leading speech analytics software that helps businesses analyze customer interactions across various communication channels, such as phone calls, emails, and live chats. Using advanced artificial intelligence and natural language processing, Recordsure transcribes, analyzes, and extracts valuable insights from spoken and written conversations. The software enables businesses to det... Read more about Recordsure

ELSA Speak is an innovative language learning software designed to help users improve their English pronunciation. Using cutting-edge speech recognition technology, ELSA provides personalized feedback on pronunciation accuracy, helping learners identify and correct common pronunciation errors. The software analyzes each spoken word and compares it to native speaker models, offering detailed assess... Read more about ELSA Speak

Knowlarity is a leading cloud communication platform that enables businesses to manage their communications more effectively by leveraging cloud-based solutions for voice, SMS, and video. With Knowlarity, companies can set up virtual phone numbers, interactive voice response (IVR) systems, and automated call routing to enhance customer interactions and streamline operations. The platform integrate... Read more about Knowlarity

Supernormal is a powerful sales enablement software designed to help organizations enhance their sales processes and improve team performance. This platform provides tools for content management, training, and analytics, ensuring that sales teams have the resources they need to succeed. With features such as customizable sales playbooks, onboarding modules, and performance tracking, Supernormal em... Read more about Supernormal

HGS Agent X is a state-of-the-art call center software designed to optimize and enhance the operations of customer service and support teams. It offers a comprehensive suite of tools for managing inbound and outbound calls, tracking customer interactions, and monitoring agent performance, ensuring that call centers operate efficiently and deliver exceptional customer experiences. HGS Agent X’s i... Read more about HGS Agent X

Sybill is a note-taking software designed to help individuals and teams capture, organize, and manage their notes efficiently. The platform offers a clean, intuitive interface for writing and editing notes, with support for multimedia content such as images, audio recordings, and links. Sybill includes features for organizing notes by categories, tags, and folders, making it easy to find informati... Read more about Sybill

Sembly is an innovative artificial intelligence (AI) software that revolutionizes how businesses manage meetings, calls, and collaboration sessions. Leveraging advanced machine learning and natural language processing (NLP), Sembly automatically transcribes, analyzes, and summarizes conversations in real-time. This powerful AI tool enhances productivity by allowing teams to focus on discussions ra... Read more about Sembly

inConcert Speech Analytics is a speech analytics software that helps businesses gain insights from customer interactions by analyzing voice conversations. With powerful AI and machine learning capabilities, inConcert Speech Analytics transcribes and analyzes phone calls, providing businesses with valuable information about customer sentiment, preferences, and behaviors. The software can detect key... Read more about inConcert Speech Analytics

Clootrack is a customer engagement software that helps businesses gain valuable insights into customer behavior, preferences, and feedback across various channels. The platform leverages AI and machine learning to analyze customer interactions, identify patterns, and provide actionable insights that improve engagement and satisfaction. Clootrack offers tools for tracking customer sentiment, monito... Read more about Clootrack

The Customer Experience Platform is a comprehensive software solution designed to help businesses enhance customer satisfaction and improve customer loyalty. The platform offers a variety of tools for tracking customer interactions, measuring satisfaction levels, and gathering feedback. With features like surveys, sentiment analysis, and real-time monitoring, businesses can gain valuable insights ... Read more about Customer Experience Platform

Kintsugi Voice is an innovative mental health software that uses voice biomarkers to assess and monitor emotional well-being. This platform leverages artificial intelligence to analyze voice patterns and detect signs of stress, anxiety, and depression, offering insights that can help individuals and therapists understand mental health changes over time. Kintsugi Voice provides real-time analytics ... Read more about Kintsugi Voice