Best Speech Analytics Software for Small Businesses (Free & Paid)

Running a small business comes with unique challenges, including tight budgets and limited resources. That’s why choosing the right speech analytics software can significantly improve your workflow and help you compete more effectively. Here, we feature the top speech analytics software solutions designed for small businesses—offering affordable pricing, user-friendly interfaces, and scalable features that grow alongside your company.
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Last Updated: September 18, 2025

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123 Software

Popular Picks in Speech Analytics Software

Calabrio ONE

Calabrio ONE

$295 Per one-time

CallMiner Eureka

CallMiner Eureka

usage_based

CallTrackingMetrics

CallTrackingMetrics

$79 Per month

Convin

Convin

$80 Per month

List of Top Best Speech Analytics Software for Small Businesses

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MaxContact is an advanced auto dialer software designed to enhance outbound calling efficiency for sales and telemarketing teams. This platform automates the dialing process, allowing agents to focus on engaging with prospects rather than manually dialing numbers. With its user-friendly interface, MaxContact enables organizations to configure calling campaigns, set calling schedules, and manage le... Read more about MaxContact

Free Trial

Available

Pricing Type

$80 Per user

Location

United Kingdom

XEBO.ai is a customer satisfaction software designed to help businesses gather, analyze, and act on customer feedback effectively. Using AI-powered sentiment analysis, XEBO.ai can quickly identify trends and uncover insights from customer reviews, surveys, and support interactions. The platform aggregates data from multiple channels, providing businesses with a 360-degree view of customer satisfac... Read more about XEBO.ai

Free Trial

Available

Pricing Type

$25 Per year

Location

India

ClearTouch Operator is an advanced auto dialer software designed to optimize and streamline outbound calling campaigns for businesses. With ClearTouch Operator, organizations can automate the dialing process, increasing call efficiency and maximizing agent productivity. The software offers intelligent dialing modes such as predictive, power, and preview dialing, ensuring optimal call connection ra... Read more about ClearTouch Operator

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Location

India

Marsview Notes is an innovative meeting software designed to enhance the efficiency and productivity of business meetings. It offers a comprehensive platform for scheduling, conducting, and documenting meetings, ensuring that every session is well-organized and actionable. Marsview Notes includes features such as agenda creation, real-time note-taking, and task assignment, allowing participants to... Read more about Marsview Notes

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Location

United States

Cognitive View is an advanced speech analytics software designed to transform and analyze audio data into actionable insights for businesses across various industries. It leverages cutting-edge artificial intelligence and natural language processing (NLP) technologies to transcribe, interpret, and analyze spoken interactions, enabling organizations to understand customer sentiments, identify trend... Read more about Cognitive View

Free Trial

NA

Pricing Type

$24000 Per feautre

Location

Australia

Modjo is a dynamic sales coaching software designed to enhance the performance of sales teams through targeted coaching and analytics. This platform allows sales managers to record, analyze, and provide feedback on sales calls, enabling continuous improvement in sales techniques. Modjo offers insights into individual and team performance, highlighting areas for development and best practices. With... Read more about Modjo

Free Trial

NA

Pricing Type

$99 Per user

Location

France

Capturi is a powerful speech analytics software designed to help organizations gain valuable insights from customer interactions. By analyzing recorded conversations, Capturi identifies key trends, customer sentiments, and potential areas for improvement in service delivery. The software provides tools for transcribing audio files, extracting actionable data, and generating comprehensive reports o... Read more about Capturi

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NA

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Location

Denmark

VoiceOwl is a cutting-edge conversational AI platform that enables businesses to automate customer interactions and improve customer service. The software uses natural language processing (NLP) and machine learning to understand and respond to customer inquiries across various channels, including voice, chat, and messaging. VoiceOwl helps businesses reduce response times, provide 24/7 support, and... Read more about VoiceOwl

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Location

India

RapportCMS is a feature-rich call center software solution that helps businesses optimize customer support and engagement. It provides an integrated platform to manage inbound and outbound calls, track performance, and improve overall customer service quality. RapportCMS offers features such as call routing, automatic ticket creation, real-time analytics, and customer interaction history, ensuring... Read more about RapportCMS

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Location

Australia

Aingine is a cutting-edge speech analytics software that leverages artificial intelligence to analyze and extract insights from audio conversations. The platform uses natural language processing (NLP) and machine learning algorithms to transcribe, categorize, and analyze speech in real time, providing businesses with valuable data on customer interactions. Aingine’s powerful analytics tools enab... Read more about aingine

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Location

Germany

Contiinex is a call center software solution designed to enhance the efficiency and productivity of customer service teams. With its user-friendly interface and advanced features, Contiinex allows businesses to manage inbound and outbound calls, route them intelligently, and track customer interactions seamlessly. The software includes automatic call distribution (ACD), which ensures that calls ar... Read more about Contiinex

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NA

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Location

India

Talkmap is a speech analytics software designed to provide businesses with deep insights into customer conversations, whether over the phone, through call centers, or via other communication channels. The software uses advanced speech recognition, natural language processing (NLP), and sentiment analysis to analyze recorded conversations in real time, helping businesses gain a better understanding... Read more about Talkmap

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Location

United States

ContactPoint 360 is a cutting-edge speech analytics software that leverages artificial intelligence (AI) and natural language processing (NLP) technologies to analyze customer conversations and extract valuable insights. This software is designed to help businesses enhance their customer service operations by automatically transcribing and analyzing phone calls, chat interactions, and voice record... Read more about ContactPoint 360

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NA

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Location

India

Speech Analytics Software is an advanced tool used for analyzing voice interactions between agents and customers in call centers, helping businesses to gain insights into customer sentiment, agent performance, and service quality. This software leverages artificial intelligence and natural language processing (NLP) technologies to transcribe, evaluate, and categorize voice data, allowing businesse... Read more about Speech Analytics

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Location

Spain

WheelQ is an innovative customer experience software designed to help organizations enhance interactions with their customers and improve overall satisfaction. It offers a comprehensive suite of tools including feedback collection, sentiment analysis, journey mapping, and reporting, ensuring that businesses can effectively monitor and manage customer experiences. WheelQ's intuitive interface allow... Read more about WheelQ

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NA

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Location

Finland

Sonero is a versatile note-taking software designed to help users capture, organize, and manage notes efficiently. The platform offers features for creating text-based notes, voice memos, and multimedia annotations, allowing users to organize information in a way that best suits their needs. Sonero’s advanced search functionality and tagging system make it easy to find notes and retrieve relevan... Read more about Sonero

Free Trial

Available

Pricing Type

$35 Per user

Location

Canada

Speech2Structure is a cutting-edge electronic medical records (EMR) software that utilizes speech recognition technology to streamline the documentation process in healthcare settings. Designed to reduce the time and effort spent on manual data entry, Speech2Structure allows medical professionals to dictate patient notes and have them automatically transcribed into structured data fields within th... Read more about Speech2Structure

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NA

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Location

Germany

Leexi - Your secure AI note-taking assistant, developed in Europe

Leexi is a cutting-edge Sales Coaching Software designed to empower sales teams with the tools and insights needed to enhance their performance and achieve their targets. It offers a comprehensive platform for managing sales training, tracking progress, and providing personalized coaching to sales representatives. Leexi enables managers to create and deliver interactive training modules, incorpora... Read more about Leexi

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Available

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Location

Belgium

AI Speech Analytics is a cutting-edge Speech Analytics Software designed to transform how businesses analyze and leverage spoken interactions to enhance customer service, sales, and operational efficiency. It offers a comprehensive platform for transcribing, analyzing, and extracting actionable insights from voice conversations, ensuring that organizations can understand customer needs, identify t... Read more about AI Speech Analytics

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NA

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Location

Lithuania

Imetrix is a speech analytics software that enables businesses to analyze and gain insights from customer interactions over phone calls. Using natural language processing (NLP), the software transcribes and analyzes conversations, identifying key phrases, sentiment, and areas for improvement. Imetrix’s analytics dashboard provides insights into customer sentiment, call resolution rates, and agen... Read more about Imetrix

Free Trial

NA

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Location

Colombia

Callbox is a cloud PBX software that enables businesses to manage their phone systems over the internet, reducing the need for traditional hardware and enhancing communication flexibility. The platform provides features such as call routing, voicemail, conferencing, and IVR (interactive voice response), supporting efficient call management. Callbox’s user-friendly dashboard allows administrators... Read more about Callbox

Free Trial

NA

Pricing Type

$34 Per user

Location

Brazil

Upbe is a dynamic call center software designed to enhance customer service operations through efficient call handling and management features. It offers tools such as call routing, automated workflows, and interactive voice response (IVR) systems, which allow businesses to improve response times and customer satisfaction. Upbe supports multi-channel communication, enabling agents to manage phone ... Read more about Upbe

Free Trial

NA

Pricing Type

$2500 Per year

Location

Spain

Gliglish is an advanced artificial intelligence software platform that specializes in language processing and communication enhancement. Powered by cutting-edge natural language understanding (NLU) models, Gliglish is designed to assist businesses in automating language-based tasks such as translation, transcription, and text analysis. Whether you're dealing with multilingual content, customer com... Read more about Gliglish

Free Trial

NA

Pricing Type

$29 Per month

Location

France

Rilla is an advanced speech analytics software that leverages artificial intelligence and natural language processing (NLP) to analyze audio recordings and extract actionable insights from conversations. Designed for customer service teams, sales departments, and contact centers, Rilla can transcribe and analyze phone calls, video conferences, and other voice interactions in real-time. The softwar... Read more about Rilla

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NA

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Location

United States

Luware Recording is a powerful speech analytics software designed to help businesses analyze, transcribe, and extract valuable insights from voice recordings. Ideal for contact centers, customer service teams, and other industries that rely on voice interactions, Luware Recording uses advanced speech recognition technology to convert audio data into text, making it easier to search and analyze. Th... Read more about Luware Recording

Free Trial

NA

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Contact Vendor

Location

United Kingdom

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