Does ZIWO offer a free version?

No, ZIWO does not offer a free version.

Are Credit Card details required for the ZIWO trial?

No, Credit Card details are not required for the ZIWO trial.

What are the pricing plans & packages of ZIWO?

ZIWO offers the following pricing plans and packages: Cloud Business Phone System - $40 (Per Month) .

What payment frequencies does ZIWO offer?

ZIWO supports the following payment frequencies: Monthly Subscription

Does ZIWO offer an API?

No, ZIWO does not offer an API.

What type of support options does ZIWO offer?

ZIWO offers support with the following options: 24x7 Support, Email, Phone, Chat, Knowledge Base, FAQs/Forum

What type of training options does ZIWO offer?

ZIWO offers training with the following options: In-person, Live Online, Webinar, Documentation, Videos

What different languages does ZIWO support?

ZIWO supports the following languages: Arabic, English, French

Typical users of ZIWO include: Self-Employed, Small-Business, Midsize-Business

What deployment options does ZIWO support?

ZIWO supports the following deployment options: Cloud Hosted

What devices and operating systems does ZIWO support?

ZIWO supports the following devices and operating systems: Web-Based, iPhone, Android

ZIWO Reviews Oct 2025: Pricing & Features

ZIWO Overview

ZIWO is a comprehensive call center software offering businesses a cloudbased solution to manage and enhance customer interactions. Known for its simplicity and ease of use, ZIWO supports inbound and outbound calling, realtime monitoring, and detailed analytics to boost productivity and improve customer service quality. The platform integrates with various CRMs, enabling agents to access customer information instantly, streamlining interactions and personalizing service. ZIWO offers robust features such as call recording, sentiment analysis, and AIpowered assistance, allowing agents to handle queries more effectively. With its realtime reporting tools, supervisors gain insights into team performance and can make datadriven adjustments. ZIWO’s scalability and adaptability make it a fit for diverse industries, from customer support teams to salesdriven contact centers. Its cloudbased infrastructure ensures reliability, security, and accessibility, helping organizations deliver topnotch customer experiences consistently.

Contact Details

ASWAT Telecom & Media
2016
United States

Support

24x7 Support
Email
Phone
Chat
Knowledge Base
FAQs/Forum

Training

In-person
Live Online
Webinar
Documentation
Videos

Licensing & Deployment

Proprietary
Cloud Hosted
Web-Based
iPhone
Android

Typical Customers

Self-Employed
Small-Business
Midsize-Business

Languages Supported

Arabic, English, French

Industries

Banking, Electrical & Electronic Manufacturing, Hospitality, Translation & Localization

ZIWO Features

Customer Service Software

Performance Metrics
Appointment Management
Real Time Notifications
Customer Segmentation
Employee Management
Queue Management
Virtual Assistant
Customer History
Call Routing
SMS Messaging
Email Management
Voice Mail
Call Center Management
Knowledge Base Management
Multi-Channel Communication
Live Chat
Activity Tracking
Self Service Portal
Alerts/Escalation
Auto-Responders
Support Ticket Management
Engagement Tracking
Surveys & Feedback
Social Media Integration
Contact Management

Call Center Software

Call Recording
Computer Telephony Integration
Call Routing
Call Monitoring
Call Logging
Call Center Management
Activity Dashboard
Call Tracking
Callback Scheduling
Progressive Dialer
Manual Dialer
Call Transfer
Voice Mail
Contact Management
Inbound Call Center
Chat/Messaging
Outbound Call Center
Alerts/Escalation
CRM
Multi-Channel Communication
IVR/Voice Recognition
Call Scripting
Caller ID
Automatic Call Distribution
Queue Management
Call Reporting
Auto-Dialer
Blended Call Center
Predictive Dialer
Interaction Tracking

Call Accounting Software

Inbound Reporting
CRM
Call Tracking
Interaction Tracking
Call Volume
Call Recording
Voice Mail
Call Center Management
Unattended Call Management
Activity Dashboard
Caller ID
Call Transfer
Outbound Reporting
Activity Tracking
User Management
Call Duration
Automatic Call Distribution
Call Monitoring
Call Routing
Performance Management
Contact Management
IVR/Voice Recognition
Auto-Dialer
Call List Management
Call Scripting
Callback Scheduling
Call Logging
Usage Tracking/Analytics
Cost Analysis
Billing & Invoicing

Business Phone Systems Software

Employee Directory
Call Monitoring
Auto-Dialer
IVR/Voice Recognition
Call Transfer
Call Recording
Voice Mail
Call Logging
Mobile Access
Call Routing
Virtual Call Center
Video Conferencing
Queue Management
Automated Attendant
PBX

Call Center Workforce Management Software

Employee Scheduling
Labor Forecasting
Performance Metrics
Productivity Analysis
Reporting/Analytics
Agent Interface
Call Recording
Compliance Management
Customer Experience Management
Queue Management
Employee Coaching Tools
Quality Management
Leave Tracking
Call Monitoring
For Call Centers
Intraday Management

Call Recording Software

Interaction Tracking
Call Tagging
Computer Telephony Integration
Call Monitoring
Automatic Call Distribution
File Transfer
IVR/Voice Recognition
Performance Metrics
Recording
Event Triggered Actions
Activity Dashboard
Contact Management
Scheduled Recording
Voice Mail
Call Transcription
Reporting & Statistics
Call Center Management
Auto-Dialer

Call Tracking Software

CRM
Call Monitoring
Automatic Call Distribution
Caller ID
Call Reporting
Contact Management
Conversion Tracking
Campaign Management
Call Center Management
Computer Telephony Integration
Predictive Dialer
Keyword Tracking
Call Transcription
API
Voice Mail
IVR/Voice Recognition
Call Routing

Cloud Communication Platform Software

File Sharing
Fax Management
Chat/Messaging
IVR/Voice Recognition
Call Recording
Audio/Video Conferencing
Call Routing

Cloud PBX Software

Call Routing
Call Reporting
Conferencing
Virtual Extensions
Automatic Call Distribution
Video Conferencing
Call Tracking
SIP Trunking
Third-Party Integrations
Call Transfer
Ring Groups
Call Center Management
Computer Telephony Integration
Queue Management
Role-Based Permissions
Fax Management
Alerts/Notifications
Communication Management
Call List Management
Customizable Reports
Call Recording
Call Disposition
IVR/Voice Recognition
Call Monitoring
Activity Dashboard
Contact Management

Contact Center Software

Automated Routing
Quality Management
Queue Management
IVR/Voice Recognition
Computer Telephony Integration
Collaboration Tools
Agent Interface
Chatbot
Auto-Dialer
Reporting/Analytics
Workforce Management

IVR Software

Call Center Management
Call Routing
Voice Mail
Text to Speech
Call Recording
Call Logging
Survey/Poll Management
Callback Scheduling
Phone Key Input
Reporting & Statistics
IVR/Voice Recognition
Caller ID
Campaign Management
Call Disposition
Call Monitoring
Auto-Dialer
Multi-Channel Communication
Multiple Scripts
Automatic Call Distribution
Computer Telephony Integration
Voice Customization
Real-Time Monitoring
Pre-recorded Messages

Remote Work Software

Softphone
Video Conferencing
Meeting Management
Remote Support
Communication Management
Time Zone Tracking
Third-Party Integrations
Electronic Signature
Live Chat
Video Chat
Task Management
Workflow Management
Collaboration Tools
Access Controls/Permissions
Progress Tracking
Employee Activity Monitoring
Reporting & Statistics
Document Management

Telephony Software

Call Center Management
Call Transfer
Computer Telephony Integration
VoIP
Voice Mail
Reporting/Analytics
Caller ID
Call Monitoring
Call Recording
Multi-Channel Communication
Auto-Dialer
IVR/Voice Recognition
Call Routing
Automatic Call Distribution

Unified Communications Software

Reporting & Statistics
Call Routing
Mobile Access
Contact Management
SMS Messaging
Voice Mail
Multi-User Collaboration
Two-Way Audio & Video
File Sharing
Multi-Channel Communication
Call Recording
Screen Sharing
Task Management

VoIP Software

IVR/Voice Recognition
Call Screening
Caller ID
Call Routing
Call Monitoring
Contact Management
SIP Trunking
Computer Telephony Integration
Call Recording
Call Center Management
Call Transfer
Reporting & Statistics
Auto-Dialer
Automatic Call Distribution
Mobile Access
Voice Mail
Call Tracking

ZIWO Pricing

Pricing Type

Flat Rate

Preferred Currency

USD ($)

Free Trial

Available

Free Version

Payment Frequency

Monthly Subscription

Plans & Packages

Cloud Business Phone System

$40 Per Month

ZIWO FAQs

No, ZIWO does not offer a free version.

Yes, ZIWO offers a free trial.

No, Credit Card details are not required for the ZIWO trial.

ZIWO offers the following pricing plans & packages:

Cloud Business Phone System

$40 Per Month

ZIWO supports the following payment frequencies:
- Monthly Subscription

No, ZIWO does not offer an API.

ZIWO offers support with the following options:
- 24x7 Support , Email , Phone , Chat , Knowledge Base , FAQs/Forum

ZIWO offers training with the following options:
- In-person , Live Online , Webinar , Documentation , Videos

ZIWO supports the following languages:
- Arabic , English , French

Following are the typical users of the ZIWO:
- Self-Employed , Small-Business , Midsize-Business

ZIWO supports the following deployment:
- Cloud Hosted

ZIWO supports the following devices and operating systems:
- Web-Based , iPhone , Android

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ZIWO Claim