Wavity Overview

Wavity is an innovative help desk software designed to streamline customer support and enhance service efficiency. This platform offers comprehensive tools for ticket management, issue tracking, and customer communication, ensuring that organizations can provide timely and effective support. With its intuitive interface, users can easily create and manage support tickets, monitor response times, and generate detailed reports on service performance. Wavity supports integration with various communication channels, including email and chat, enabling seamless customer interactions. Additionally, the software includes analytics features that provide insights into support trends and customer satisfaction, helping organizations improve their service strategies. By optimizing help desk processes, Wavity empowers businesses to enhance customer experiences, improve resolution times, and boost overall satisfaction.

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Contact Details

  • Vendor Name Wavity
  • Founded 2015
  • Location United States

Support

  • Email Email
  • Phone Phone
  • Chat Chat
  • Knowledge Base Knowledge Base
  • FAQs/Forum FAQs/Forum

Training

  • In-person In-person
  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Broadcast Media, Education Management

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Wavity Features

  • Arrow Icon Performance Metrics
  • Arrow Icon Inventory Management
  • Arrow Icon Purchasing & Receiving
  • Arrow Icon Calendar Management
  • Arrow Icon Quotes/Estimates
  • Arrow Icon Contact Management
  • Arrow Icon Customizable Fields
  • Arrow Icon Employee Management
  • Arrow Icon Training Management
  • Arrow Icon Workflow Management
  • Arrow Icon Accounting
  • Arrow Icon Financial Management
  • Arrow Icon Marketing Automation
  • Arrow Icon Task Management
  • Arrow Icon Client Management
  • Arrow Icon Project Management
  • Arrow Icon Billing & Invoicing
  • Arrow Icon Third Party Integrations
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon CRM
  • Arrow Icon Point of Sale (POS)
  • Arrow Icon Document Management
  • Arrow Icon Email Management
  • Arrow Icon Purchase Order Management
  • Arrow Icon Order Management
  • Arrow Icon Time & Expense Tracking
  • Arrow Icon Invoice Management
  • Arrow Icon Client Portal
  • Arrow Icon Performance Metrics
  • Arrow Icon Compliance Tracking
  • Arrow Icon Attendance Management
  • Arrow Icon Sick Leave Tracking
  • Arrow Icon Recruitment Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Real Time Notifications
  • Arrow Icon Employee Management
  • Arrow Icon Time & Attendance
  • Arrow Icon Employee Scheduling
  • Arrow Icon Reminders
  • Arrow Icon Clock In/Out
  • Arrow Icon Approval Process Control
  • Arrow Icon Timesheet Management
  • Arrow Icon Employee Database
  • Arrow Icon Calendar Management
  • Arrow Icon Performance Management
  • Arrow Icon Shift Swapping
  • Arrow Icon Time Off Management
  • Arrow Icon Payroll Management
  • Arrow Icon Budgeting/Forecasting
  • Arrow Icon Self Service Portal
  • Arrow Icon Activity Tracking
  • Arrow Icon Vacation/Leave Tracking
  • Arrow Icon Skills Tracking
  • Arrow Icon Time Off Requests
  • Arrow Icon Document Storage
  • Arrow Icon Labor Forecasting
  • Arrow Icon Automated Scheduling
  • Arrow Icon Employee Onboarding
  • Arrow Icon Milestone Tracking
  • Arrow Icon Testing/QA Management
  • Arrow Icon Time & Expense Tracking
  • Arrow Icon Projections
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Calendar Management
  • Arrow Icon Project Planning
  • Arrow Icon Project Scheduling
  • Arrow Icon Issue Management
  • Arrow Icon Billing & Invoicing
  • Arrow Icon Gantt/Timeline View
  • Arrow Icon Client Portal
  • Arrow Icon Kanban Board
  • Arrow Icon Collaboration Tools
  • Arrow Icon File Sharing
  • Arrow Icon Prioritization
  • Arrow Icon Risk Management
  • Arrow Icon Traditional Methodologies
  • Arrow Icon Task Management
  • Arrow Icon Status Tracking
  • Arrow Icon Resource Management
  • Arrow Icon Budget Management
  • Arrow Icon Task Progress Tracking
  • Arrow Icon Commenting/Notes
  • Arrow Icon Document Management
  • Arrow Icon Portfolio Management
  • Arrow Icon Agile Methodologies
  • Arrow Icon Activity Dashboard
  • Arrow Icon Idea Management
  • Arrow Icon Project Tracking
  • Arrow Icon Multiple Projects
  • Arrow Icon Real Time Updates
  • Arrow Icon Business Process Automation
  • Arrow Icon Drag & Drop
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Configurable Workflow
  • Arrow Icon Process Change Tracking
  • Arrow Icon Business Process Control
  • Arrow Icon Forms Management
  • Arrow Icon Customizable Templates
  • Arrow Icon Workflow Management
  • Arrow Icon No-Code
  • Arrow Icon Third Party Integrations
  • Arrow Icon Approval Process Control
  • Arrow Icon Collaboration Tools
  • Arrow Icon Document Storage
  • Arrow Icon Process Modeling & Designing
  • Arrow Icon Task Management
  • Arrow Icon Audit Trail
  • Arrow Icon Customizable Fields
  • Arrow Icon Monitoring
  • Arrow Icon Email Management
  • Arrow Icon Data Visualization
  • Arrow Icon Calendar Management
  • Arrow Icon User Management
  • Arrow Icon Graphical Workflow Editor
  • Arrow Icon Forms Automation
  • Arrow Icon Approval Process Control
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Activity Dashboard
  • Arrow Icon Activity Tracking
  • Arrow Icon Role-Based Permissions
  • Arrow Icon Calendar Management
  • Arrow Icon Compliance Tracking
  • Arrow Icon Alerts/Notifications
  • Arrow Icon No-Code
  • Arrow Icon Email Management
  • Arrow Icon Real Time Notifications
  • Arrow Icon Collaboration Tools
  • Arrow Icon Document Storage
  • Arrow Icon Real Time Reporting
  • Arrow Icon Rules-Based Workflow
  • Arrow Icon Graphical Workflow Editor
  • Arrow Icon Task Management
  • Arrow Icon Search/Filter
  • Arrow Icon Monitoring
  • Arrow Icon Progress Tracking
  • Arrow Icon Document Management
  • Arrow Icon Drag & Drop
  • Arrow Icon Template Management
  • Arrow Icon Workflow Configuration
  • Arrow Icon Business Process Automation
  • Arrow Icon Commenting/Notes
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Forms Management
  • Arrow Icon Project Workflow
  • Arrow Icon Automated Routing
  • Arrow Icon Call Center Management
  • Arrow Icon Real-Time Chat
  • Arrow Icon Performance Metrics
  • Arrow Icon Customer Database
  • Arrow Icon Self Service Portal
  • Arrow Icon SLA Management
  • Arrow Icon CRM
  • Arrow Icon Real Time Notifications
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Support Ticket Management
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Document Storage
  • Arrow Icon Social Media Integration
  • Arrow Icon Alerts/Escalation
  • Arrow Icon Prioritization
  • Arrow Icon Workflow Configuration
  • Arrow Icon Ticket Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon IT Asset Management
  • Arrow Icon Email Management
  • Arrow Icon Customer History
  • Arrow Icon Interaction Tracking
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Remote Access/Control
  • Arrow Icon Service Catalog
  • Arrow Icon Alerts/Escalation
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Configuration Management
  • Arrow Icon Inventory Management
  • Arrow Icon Approval Process Control
  • Arrow Icon Contract/License Management
  • Arrow Icon Asset Tracking
  • Arrow Icon Prioritization
  • Arrow Icon Activity Tracking
  • Arrow Icon Change Management
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Self Service Portal
  • Arrow Icon Incident Management
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Chat/Messaging
  • Arrow Icon Project Management
  • Arrow Icon SLA Management
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Problem Management
  • Arrow Icon Availability Management
  • Arrow Icon Support Ticket Management
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Help Desk Management
  • Arrow Icon Capacity Management
  • Arrow Icon Release Management
  • Arrow Icon Asset Lifecycle Management
  • Arrow Icon Task Management
  • Arrow Icon Audit Trail
  • Arrow Icon Remote Access & Monitoring
  • Arrow Icon Project Management
  • Arrow Icon Screen Sharing
  • Arrow Icon Drag & Drop
  • Arrow Icon @mentions
  • Arrow Icon Communication Management
  • Arrow Icon Discussions/Forums
  • Arrow Icon Commenting/Notes
  • Arrow Icon File Sharing
  • Arrow Icon Real Time Notifications
  • Arrow Icon Calendar Management
  • Arrow Icon Video Conferencing
  • Arrow Icon Chat/Messaging
  • Arrow Icon Version Control
  • Arrow Icon Task Management
  • Arrow Icon Contact Management
  • Arrow Icon Document Management
  • Arrow Icon Task Progress Tracking
  • Arrow Icon Content Management
  • Arrow Icon Collaboration Tools
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Task Scheduling
  • Arrow Icon To-Do List
  • Arrow Icon Prioritization
  • Arrow Icon Tagging
  • Arrow Icon Assignment Management
  • Arrow Icon File Sharing
  • Arrow Icon Document Management
  • Arrow Icon Meeting Management
  • Arrow Icon Progress Tracking
  • Arrow Icon Real-Time Chat
  • Arrow Icon Mobile Access
  • Arrow Icon Search/Filter
  • Arrow Icon Content Management
  • Arrow Icon Discussions/Forums
  • Arrow Icon Real Time Updates
  • Arrow Icon Reminders
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Video Conferencing
  • Arrow Icon Drag & Drop
  • Arrow Icon @mentions
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Collaboration Tools
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Audio Calls
  • Arrow Icon Task Management
  • Arrow Icon Calendar Management
  • Arrow Icon Contact Management
  • Arrow Icon Project Management
  • Arrow Icon File Management
  • Arrow Icon Email Management
  • Arrow Icon Access Controls
  • Arrow Icon Collaboration Tools
  • Arrow Icon Debugging
  • Arrow Icon Deployment Management
  • Arrow Icon Integrated Development Environment
  • Arrow Icon Source Control
  • Arrow Icon Task Management
  • Arrow Icon Version Control
  • Arrow Icon Workflow Management
  • Arrow Icon Change Management
  • Arrow Icon Configurable Workflow
  • Arrow Icon Offline Access
  • Arrow Icon Database Support
  • Arrow Icon Pre-built Templates
  • Arrow Icon Drag & Drop
  • Arrow Icon Data Modeling
  • Arrow Icon No-Code Development
  • Arrow Icon Compatibility Testing
  • Arrow Icon Graphical User Interface
  • Arrow Icon Visual Modeling
  • Arrow Icon Customizable Templates
  • Arrow Icon Change Management
  • Arrow Icon Collaboration Tools
  • Arrow Icon Data Import/Export
  • Arrow Icon Testing Management
  • Arrow Icon Feature Library
  • Arrow Icon Offline Access
  • Arrow Icon Design Templates
  • Arrow Icon Workflow Management
  • Arrow Icon Prototype Creation
  • Arrow Icon Drag & Drop
  • Arrow Icon Design Management
  • Arrow Icon Approval Workflow
  • Arrow Icon Training Management
  • Arrow Icon Task Management
  • Arrow Icon Audit Trail
  • Arrow Icon Change Planning
  • Arrow Icon Release Management
  • Arrow Icon Change Tracking
  • Arrow Icon Compliance Management
  • Arrow Icon Prioritization
  • Arrow Icon Electronic Signature
  • Arrow Icon Forms Creation & Design
  • Arrow Icon Customizable Templates
  • Arrow Icon Offline Access
  • Arrow Icon Archiving & Retention
  • Arrow Icon Collaboration Tools
  • Arrow Icon Drag & Drop
  • Arrow Icon Version Control
  • Arrow Icon Forms Management
  • Arrow Icon Process/Workflow Automation
  • Arrow Icon Full Text Search
  • Arrow Icon Third-Party Integrations
  • Arrow Icon Data Import/Export
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon File Storage
  • Arrow Icon Customizable Forms
  • Arrow Icon Safety Incident Management
  • Arrow Icon Investigation Management
  • Arrow Icon On Call Scheduling
  • Arrow Icon Corrective and Preventive Actions (CAPA)
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Disaster Recovery
  • Arrow Icon Task Management
  • Arrow Icon Workflow Management
  • Arrow Icon Incident Reporting
  • Arrow Icon Audit Trail
  • Arrow Icon OSHA Compliance
  • Arrow Icon Status Tracking
  • Arrow Icon Communications Management
  • Arrow Icon IT Incident Management
  • Arrow Icon Ticket Management
  • Arrow Icon Requirements Management
  • Arrow Icon Drag & Drop
  • Arrow Icon Workflow Management
  • Arrow Icon Performance Monitoring
  • Arrow Icon Data Aggregation and Publishing
  • Arrow Icon Business Process Automation
  • Arrow Icon Templates
  • Arrow Icon Iteration Management
  • Arrow Icon Collaborative Development
  • Arrow Icon Web/Mobile App Development
  • Arrow Icon Visual Modeling
  • Arrow Icon Deployment Management
  • Arrow Icon Integrations Management
  • Arrow Icon AI-assisted Development
  • Arrow Icon Referral Tracking
  • Arrow Icon Mobile Access
  • Arrow Icon Lead Qualification
  • Arrow Icon Contact Database
  • Arrow Icon Sales Pipeline Management
  • Arrow Icon Territory Management
  • Arrow Icon Quotes/Estimates
  • Arrow Icon Customizable Fields
  • Arrow Icon Calendar/Reminder System
  • Arrow Icon Marketing Automation
  • Arrow Icon Task Management
  • Arrow Icon Interaction Tracking
  • Arrow Icon Social Media Integration
  • Arrow Icon Pipeline Management
  • Arrow Icon Lead Capture
  • Arrow Icon Forecasting
  • Arrow Icon Contact Management
  • Arrow Icon Email Management
  • Arrow Icon Lead Generation
  • Arrow Icon Workflow Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon Internal Chat Integration
  • Arrow Icon Segmentation
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Document Storage
  • Arrow Icon Lead Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Data Import/Export

Wavity Pricing

Pricing Type

  • Pricing Type Per User

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Basic

$25 Per User

Wavity FAQs

Wavity is an innovative help desk software designed to streamline customer support and enhance service efficiency. This platform offers comprehensive tools for ticket management, issue tracking, and customer communication, ensuring that organizations can provide timely and effective support. With its intuitive interface, users can easily create and manage support tickets, monitor response times, and generate detailed reports on service performance. Wavity supports integration with various communication channels, including email and chat, enabling seamless customer interactions. Additionally, the software includes analytics features that provide insights into support trends and customer satisfaction, helping organizations improve their service strategies. By optimizing help desk processes, Wavity empowers businesses to enhance customer experiences, improve resolution times, and boost overall satisfaction.

  • No, Wavity does not offer a free version.

  • Yes, Wavity offers a free trial.

  • No, Credit Card details are not required for the Wavity trial.

  • Wavity offers the following pricing plans & packages:

    Basic

    $25 Per User

  • Wavity supports the following payment frequencies:

    • Monthly Subscription

  • No, Wavity does not offer an API.

  • Wavity offers support with the following options:
    • Email , Phone , Chat , Knowledge Base , FAQs/Forum

  • Wavity offers training with the following options:
    • In-person , Live Online , Webinar , Documentation , Videos

  • Wavity supports the following languages:
    • English

  • Following are the typical users of the Wavity:
    • Self-Employed , Small-Business , Midsize-Business

  • Wavity supports the following deployment:
    • Cloud Hosted

  • Wavity supports the following devices and operating systems:
    • Web-Based