Best Knowledge Base Software

Knowledge base software provides a centralized platform for storing, organizing, and sharing information, making it easy for teams and customers to access critical resources. These tools are essential for improving self-service support, streamlining internal knowledge sharing, and enhancing productivity. Knowledge base solutions are widely used across industries for customer support, employee training, and documentation management. The best knowledge base tools include features like customizable templates, search optimization, user analytics, and integration with helpdesk or CRM systems. Advanced solutions offer AI-powered suggestions, multilingual support, and mobile accessibility, ensuring users can access information anytime, anywhere. Whether for internal use or customer-facing content, knowledge base software simplifies content management and improves user satisfaction. Explore top-rated knowledge base software to centralize your information and boost efficiency. Choose solutions designed to enhance collaboration, improve accessibility, and support self-service capabilities.

Last Updated: June 26, 2025

344 Software

Top 10 Knowledge Base Software

Bloomfire

Bloomfire

Contact Vendor

Confluence

Confluence

$4.89 Per month

Document360

Document360

$149 Per month

Freshdesk

Freshdesk

$15 Per month

Help Scout

Help Scout

$22 Per month

Helpjuice

Helpjuice

$120 Per month

HubSpot Service Hub

HubSpot Service Hub

$800 Per month

Notion

Notion

$8 Per month

Zendesk Suite

Zendesk Suite

   (4.4)

$55 Per month

Zoho Desk

Zoho Desk

$800 Per month

List of Top Knowledge Base Software | Best Knowledge Base Tools

Pricing Options

Monthly Subscription

Annual Subscription

One-Time Payment

Quote Based

Features

Full Text Search

Self Service Portal

SEO Management

Customizable Branding

Feedback Management

Reporting/Analytics

Rich Text Editor

Cataloging/Categorization

Multi-Language

Customizable Templates

Collaboration Tools

User Management

Drag & Drop Editor

Mobile Interface

WYSIWYG Editor

Knowledge Management

Artificial Intelligence

Company Size

Self Employed

Small Business

Medium Business

Enterprise

Guidejar is an intuitive and interactive demo software designed to help businesses create engaging product demos, tutorials, and onboarding experiences for their users. With Guidejar, businesses can easily design and deploy walkthroughs and guided tours that showcase their software or product features, making it easier for users to understand and navigate. The platform allows users to create custo... Read more about Guidejar

Free Trial

NA

Pricing Type

Contact Vendor

Location

India

EKR Orchestra

The all-in-one Portal PIM CMS DMS DAM PXM LMS platform for your valuable information

EKR Orchestra is a versatile software developed to streamline and simplify the management of product content and digital assets. Its user-friendly interface allows you to efficiently organize, edit, and distribute product information and marketing materials. EKR Orchestra offers collaborative tools, enabling teams to work together seamlessly on content creation and approval processes. Its robust v... Read more about EKR Orchestra

Free Trial

NA

Pricing Type

Contact Vendor

Location

Italy

UPilot is a modern customer relationship management (CRM) software designed to help businesses manage their sales pipeline, customer interactions, and team performance. The platform offers a simple yet powerful interface that enables sales teams to track leads, close deals, and maintain relationships with clients. UPilot provides features like contact management, sales forecasting, deal tracking, ... Read more about UPilot

Free Trial

Available

Pricing Type

$29 Per feautre

Location

United States

HaystackCRM is a user-friendly customer relationship management (CRM) software designed to help businesses nurture relationships with their clients effectively. With its comprehensive set of tools, HaystackCRM enables organizations to manage customer data, track interactions, and streamline communication across teams. The software’s intuitive interface makes it easy for users to access essential... Read more about HaystackCRM

Free Trial

Available

Pricing Type

$29 Per feautre

Location

United States

Breezz is a powerful Sales Enablement Software designed to equip sales teams with the tools and resources they need to drive revenue growth effectively. This platform offers a centralized repository for sales materials, including presentations, product information, and training resources, ensuring that sales representatives have easy access to the latest content. Breezz features advanced analytics... Read more about Breezz

Free Trial

Available

Pricing Type

Contact Vendor

Location

United Kingdom

Zeruh is a knowledge base software that helps organizations create, organize, and share information with employees, customers, and stakeholders. The platform offers tools for building and categorizing articles, FAQs, and guides, making it easy for users to find answers to their questions. Zeruh includes powerful search functionality, enabling users to locate information quickly and efficiently. Th... Read more about Zeruh

Free Trial

Available

Pricing Type

Contact Vendor

Location

India

RedHorse CRM

RedHorse CRM is your complete Windows-based contact manager.

Small business owners lose opportunity when they have to wrestle with multiple software systems to run and grow their dreams. Big companies have ERP systems and big budgets. You have RedHorse — an extremely customizable and secure total business management solution that lets you tie together financials, CRM, ops and business development. So you can run your business the way you want to. We bel... Read more about RedHorse CRM

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

CBA Compendio is a powerful knowledge management software designed to help organizations capture, organize, and share critical information efficiently. This platform provides a comprehensive suite of tools that enable users to create a centralized knowledge repository, facilitating easy access to valuable resources across the organization. With CBA Compendio, teams can easily document best practic... Read more about CBA Compendio

Free Trial

NA

Pricing Type

$149 Per month

Location

Germany

aiio is a business process management software that helps companies streamline and optimize their internal workflows. With aiio, businesses can automate repetitive tasks, improve task coordination, and track performance metrics to enhance efficiency. The platform includes features like workflow automation, process mapping, real-time collaboration tools, and detailed analytics to help organizations... Read more about aiio

Free Trial

Available

Pricing Type

$0.9 Per user

Location

Germany

Oplift is a sophisticated knowledge base software designed to help businesses create, manage, and optimize their internal and external knowledge repositories effectively. It offers a comprehensive platform for organizing information, facilitating self-service support, and enhancing knowledge sharing across the organization. Oplift’s intuitive interface allows users to easily create and categoriz... Read more about Oplift

Free Trial

NA

Pricing Type

Contact Vendor

Location

United Kingdom

indyRIOT is a membership management software designed to help organizations manage their members, events, and communications efficiently. The platform provides tools for member registration, membership renewals, and payment tracking, enabling businesses to maintain accurate membership records. indyRIOT also includes features for event planning, attendee registration, and member engagement, making ... Read more about indyRIOT

Free Trial

Available

Pricing Type

$381.25 Per month

Location

Norway

HelpLook is a versatile knowledge base software designed to improve customer support and internal information sharing. This platform allows businesses to create, manage, and organize a repository of information, enabling users to find answers quickly and independently. HelpLook offers customizable templates, an intuitive editor, and search functionality, making it easy to create guides, FAQs, and ... Read more about HelpLook

Free Trial

Available

Pricing Type

Contact Vendor

Location

Singapore

Deskhero is an intuitive customer support software designed to help businesses deliver exceptional customer service across multiple channels. The platform enables support teams to efficiently manage customer inquiries, resolve issues, and track performance from a unified dashboard. Deskhero supports communication via email, chat, phone, and social media, ensuring that customers can reach your team... Read more about Deskhero

Free Trial

NA

Pricing Type

$9.95 Per user

Location

Sweden

Little SaaS is an intuitive help desk software designed to help organizations manage customer support requests and improve service delivery. This platform provides comprehensive tools for ticket management, customer communication, and performance tracking, ensuring that support teams can respond to inquiries efficiently. With Little SaaS, users can easily create and assign support tickets, track r... Read more about Little SaaS

Free Trial

NA

Pricing Type

$30 Per month

Location

United States

MeetRox

Better conversations More sales

MeetRox is a sales coaching software that helps organizations train and develop their sales teams through guided coaching and performance analysis. The platform provides tools for tracking sales activities, reviewing calls, and analyzing sales performance to identify areas for improvement. MeetRox includes interactive coaching features, enabling managers to provide real-time feedback and create pe... Read more about MeetRox

Free Trial

NA

Pricing Type

Contact Vendor

Location

Brazil

Harry HR - Knowledge is a robust knowledge management software that empowers organizations to create and manage a centralized knowledge base. Designed for HR departments, it enables employees to easily access important HR resources, policies, and procedures, fostering a self-service culture. The software is equipped with search functionality, categorization, and tagging options that help employees... Read more about Harry HR - Knowledge

Free Trial

NA

Pricing Type

Contact Vendor

Location

Netherlands

Cruzata CRM is a powerful customer relationship management (CRM) software designed to help businesses manage their customer interactions, sales processes, and marketing efforts from a single platform. The software provides tools for lead tracking, contact management, pipeline management, and customer communication. With Cruzata CRM, businesses can automate repetitive tasks, track customer interact... Read more about Cruzata CRM

Free Trial

Available

Pricing Type

$3000 Per user

Location

India

Galisto is a comprehensive knowledge management software that helps organizations capture, organize, and share valuable information efficiently. With its intuitive interface, users can create a centralized repository of documents, best practices, and resources, enhancing collaboration. Galisto’s advanced search functionality allows for quick access to relevant information, improving productivity... Read more about Galisto

Free Trial

Available

Pricing Type

$10 Per user

Location

Switzerland

Shiawa is an advanced team management software designed to help organizations manage and optimize their teams' productivity, collaboration, and performance. With Shiawa, managers can assign tasks, track progress, and communicate with team members in real-time, all in one platform. The software includes features like task management, project timelines, performance tracking, file sharing, and time t... Read more about Shiawa

Free Trial

Available

Pricing Type

$2 Per user

Location

Germany

Launchlab is a dynamic learning experience platform (LXP) designed to revolutionize employee development and training within organizations. By combining the power of personalized learning paths with advanced analytics, Launchlab allows companies to deliver tailored training programs that align with individual learning styles and career goals. The platform features a user-friendly interface that en... Read more about Launchlab

Free Trial

NA

Pricing Type

Contact Vendor

Location

Brazil

Skypiom Compliance is an advanced Learning Management System (LMS) software designed to help organizations manage and track employee training and compliance requirements. The platform offers a centralized hub for creating, delivering, and tracking training programs, ensuring that employees are up to date with regulatory standards and company policies. With Skypiom, organizations can automate train... Read more about Skypiom Compliance

Free Trial

NA

Pricing Type

$170 Per user

Location

South Africa

Sprocket 365 is an advanced digital workplace software designed to enhance collaboration, productivity, and communication within organizations. It provides a unified platform that integrates a wide range of business tools, including document management, project management, communication channels, and task tracking, allowing teams to collaborate seamlessly across departments and locations. With Spr... Read more about Sprocket 365

Free Trial

Available

Pricing Type

$270 Per user

Location

Australia

LessonFlow is a sophisticated Knowledge Management Software designed to help educational institutions, training organizations, and businesses efficiently create, organize, share, and manage their knowledge resources. By providing a centralized platform for storing and accessing educational materials, LessonFlow enhances collaboration, improves learning outcomes, and fosters a culture of continuous... Read more about LessonFlow

Free Trial

Available

Pricing Type

Contact Vendor

Location

United Kingdom

Breeders App is an essential software tool designed specifically for horse breeders and owners, offering a comprehensive solution for managing breeding operations. This user-friendly app provides features that streamline tracking and recording breeding cycles, genetic data, and medical history, ensuring that breeders have all vital information at their fingertips. Users can easily manage stallion ... Read more about Breeders App

Free Trial

Available

Pricing Type

$19 Per feautre

Location

United States

Humanagement is a comprehensive human resource (HR) software designed to streamline and enhance all aspects of HR management within organizations. The platform offers a wide range of tools for managing employee information, recruitment, onboarding, performance evaluations, and benefits administration, ensuring that HR tasks are handled efficiently and accurately. With features such as automated wo... Read more about Humanagement

Free Trial

Available

Pricing Type

$5 Per user

Location

United States

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Frequently Asked Questions

Knowledge Base Software helps organizations create, manage, and share self-service resources like FAQs, articles, troubleshooting guides, and internal documentation.

Customer support teams, IT departments, HR teams, SaaS companies, startups, eCommerce businesses, and educational institutions use Knowledge Base Software.

It empowers customers and employees to find answers quickly, reduces support ticket volume, improves onboarding processes, and enhances overall productivity.

Key features include article creation and management, search functionality, content categorization, analytics and reporting, permission controls, and multilingual support.

Look for ease of article editing, powerful search capabilities, integration with support tools (like chatbots or helpdesks), branding customization, and analytics insights.

Yes. It provides customers with 24/7 self-service options, shortens resolution times, reduces support team workload, and improves customer satisfaction.

It builds a scalable support infrastructure, enhances internal knowledge sharing, reduces operational costs, and supports business growth through better self-service.

SaaS companies, eCommerce brands, IT service providers, educational institutions, HR departments, and product-based businesses benefit the most.

Yes. Small businesses use it to create organized FAQs, streamline onboarding, reduce repetitive support queries, and improve customer communication.

Absolutely. Enterprises use it to manage complex knowledge ecosystems across departments, support global teams, and deliver multilingual self-service options.

Yes. It supports single-product startups and large multi-product enterprises, adapting to growing knowledge management needs.