Best Help Desk Software for Mac

Supportbench is a versatile customer service software designed to enhance support interactions and streamline workflow. It stands out for its multi-channel support, integrating emails, calls, and social media into a unified platform. This tool offers robust case management, allowing teams to track and handle customer queries efficiently. Its distinctive feature is the customizable SLA (Service Lev... Read more about Supportbench

Desku.io is an innovative customer support and engagement platform tailored for e-commerce businesses. It excels in streamlining communication by integrating various channels like email, chat, and social media into one cohesive dashboard. A standout feature is its AI-powered chatbot, which provides instant responses and enhances customer interaction. The software also offers effective ticket manag... Read more about Desku.io

Deskero is a modern customer support software offering a unique blend of traditional and innovative support tools. Its standout feature is the integration of social network support, allowing businesses to manage customer interactions on social media platforms alongside traditional channels like email and phone. This omnichannel approach ensures a seamless customer experience. Deskero also offers a... Read more about Deskero

Help Sumo is an advanced customer support software designed to optimize the support experience for both businesses and their customers. Its standout feature is the robust ticketing system, which efficiently organizes and manages customer inquiries from multiple channels, including email and social media, in a centralized location. This system streamlines the resolution process, ensuring timely res... Read more about Helpsumo

LBi HR HelpDesk is a dynamic and user-centric software solution designed to revolutionize the way HR departments manage employee inquiries and issues. Key to its functionality is a powerful ticketing system that organizes and tracks all HR-related queries, ensuring timely and effective resolutions. The software's intuitive interface makes it easy for employees to submit their concerns and for HR p... Read more about LBi HR HelpDesk

Infraon ITSM is a versatile IT Service Management software, engineered to enhance IT operational efficiency in businesses. Its core capability is streamlining IT support processes through automation and integration. The software shines with features like incident management, problem resolution, and change management, all within a user-centric interface. Infraon ITSM's asset management module effec... Read more about Infraon ITSM

HaloPSA is a versatile and comprehensive Professional Services Automation (PSA) software tailored for IT service management. It shines in unifying various service management processes, making it a one-stop solution for IT professionals. The software offers an extensive range of features, including ticketing systems for efficient issue resolution, asset management for tracking valuable resources, a... Read more about HaloPSA

Moveo.ΑΙ is a conversational AI platform that enhances customer service operations and improves customer experiences. The platform is powered by proprietary Large Language Models (LLMs), ensuring unparalleled data security and reliability. These LLMs are fine-tuned specifically on business conversations, surpassing third-party models like GPT-4 in speed (5x faster responses) while significantly ... Read more about Moveo.AI

The system gives you the tools you need to effectively manage customer data, communication, sales, and marketing in a company. Sugester includes a CRM module, a task management tool, an e-mail interface, a helpdesk tool, an email-marketing tool, a VOIP module, a knowledge base, and a suggestion forum. it also get new customers and keep your old ones happy. Our tools help you build and maintain re... Read more about Sugester

Rootnet Suite is an all-in-one platform with a CRM for managing customer interactions, an Intranet for internal collaboration, a Help Desk for customer support, and a Sync module to ensure seamless data synchronization across systems. A tool that streamlines customer support by managing tickets, tracking issues, and ensuring timely resolutions, improving overall customer satisfaction. Read more about Rootnet

With the EcholoN Enterprise Service Management Suite we offer a comprehensive and efficient solution for the organisation and control of all processes and services in all departments of your company. You can also perfectly integrate partners, customers and suppliers into the respective process. Interfaces enable seamless process coupling to upstream and downstream systems. Read more about EcholoN

Centralpoint is a comprehensive knowledge management software designed to empower organizations with efficient information sharing and collaboration. This robust platform serves as a centralized repository for documents, resources, and expertise, enabling employees to access and share critical information effortlessly. With its intuitive search capabilities and customizable categorization, Central... Read more about Centralpoint

Simplifica+ is a powerful shipment tracking software that helps businesses monitor and manage their shipping operations efficiently. With its intuitive interface, Simplifica+ allows users to track shipments in real time across multiple carriers, providing updates on delivery status, expected arrival times, and any delays. The software integrates seamlessly with major carriers, such as FedEx, UPS, ... Read more about Simplifica+

EasyDesk is a powerful help desk software that unifies emails, chats, and tickets into one intuitive platform. Designed for speed and simplicity, it helps businesses resolve customer issues faster, track performance, and boost satisfaction. Perfect for startups, SMEs, and enterprises seeking seamless customer support management. It will make your customer happier than before. Read more about EasyDesk