Best Conversational Marketing Platform Software

Conversational marketing platform software is designed to enhance customer interactions by facilitating real-time, personalized conversations across multiple channels. These tools leverage chatbots, live chat, and AI-driven technology to guide prospects through the sales funnel, answer questions, and improve engagement. Conversational marketing software empowers businesses to connect with their audience in a natural and dynamic way, driving conversions and customer satisfaction. The best conversational marketing platforms offer features like intelligent routing, data integration with CRMs, and advanced analytics to track campaign performance. These solutions ensure seamless communication across websites, messaging apps, and social media, allowing businesses to deliver consistent, personalized experiences. Whether you’re in eCommerce, SaaS, or professional services, conversational marketing software is essential for nurturing leads and fostering long-term relationships. Explore top conversational marketing software to transform your customer engagement strategy. Choose tools that combine AI, automation, and personalization for impactful conversations.
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Last Updated: October 01, 2025

247 Software

List of Top Conversational Marketing Platform Software | Best Conversational Marketing Software

Pricing Options

Monthly Subscription

Annual Subscription

One-Time Payment

Quote Based

Features

Product Recommendations

Multi-Channel Communication

SMS Messaging

Group Messaging

Video Chat

Human Handover

Email Automation

Audience Targeting

Lead Distribution

Chatbot

Appointment Scheduling

Lead Qualification

Artificial Intelligence

Company Size

Self Employed

Small Business

Medium Business

Enterprise

I'm looking for Conversational Marketing Platform Software that is:

AI Customer Support Software For Ecommerce & SaaS

Desku.io is an innovative customer support and engagement platform tailored for e-commerce businesses. It excels in streamlining communication by integrating various channels like email, chat, and social media into one cohesive dashboard. A standout feature is its AI-powered chatbot, which provides instant responses and enhances customer interaction. The software also offers effective ticket manag... Read more about Desku.io

Free Trial

7 Days

Pricing Type

$19 Per month

Location

United States

Go beyond SMS blasts. Say hello to text message automation that feels human.

Emotive is an innovative software developed to revolutionize how businesses interact with customers through text messaging. It stands out for its emphasis on creating a more personal and conversational texting experience. This platform is incredibly user-friendly, enabling even those with limited tech skills to navigate it with ease. A key feature of Emotive is its AI-driven automation, which inte... Read more about Emotive

Free Trial

NA

Pricing Type

$100 Per month

Location

United States

Cloud Contact Center for Customer Engagement

Regal is a robust outbound phone and SMS sales platform specifically designed to streamline and enhance sales communication. It's a powerful tool for businesses focusing on direct outreach, offering features like automated dialing and efficient SMS campaigns. With Regal, sales teams can manage a high volume of calls and messages effortlessly, ensuring they reach more prospects in less time. The pl... Read more about Regal

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

WotNot is an innovative lead generation software designed to help businesses capture, nurture, and convert leads more effectively through interactive chatbots and intelligent automation. It offers a comprehensive platform for creating customized chatbots that engage website visitors, qualify leads, and seamlessly integrate with existing marketing and sales tools, ensuring a streamlined and efficie... Read more about WotNot

Free Trial

NA

Pricing Type

$23 Per month

Location

India

Sybill is a note-taking software designed to help individuals and teams capture, organize, and manage their notes efficiently. The platform offers a clean, intuitive interface for writing and editing notes, with support for multimedia content such as images, audio recordings, and links. Sybill includes features for organizing notes by categories, tags, and folders, making it easy to find informati... Read more about Sybill

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

SMS.Do is a powerful lead nurturing software that enables businesses to engage and convert leads through personalized SMS marketing. The platform allows businesses to send targeted text messages to prospects, nurturing relationships and driving conversions through timely, relevant communications. SMS.Do includes features such as automated follow-up sequences, personalized messaging, and real-time ... Read more about SMS.Do

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Business Text Messaging Solutions

TrueDialog is a cutting-edge SMS texting software developed with a focus on facilitating seamless communication for businesses and educational institutions. What sets TrueDialog apart is its unique feature of enabling both mass texting and two-way, dialog-based messaging. This flexibility allows for broader outreach while maintaining personal connections. The platform is remarkably user-friendly, ... Read more about TrueDialog

Free Trial

NA

Pricing Type

$119 Per month

Location

United States

Jenny is an innovative conversational marketing platform software designed to enhance customer engagement and drive sales through interactive communication. This platform leverages chatbots, live chat, and AI-driven messaging to create personalized and real-time interactions with website visitors and customers. Jenny enables businesses to capture leads, answer inquiries, and guide users through th... Read more about Jenny

Free Trial

NA

Pricing Type

$5000 Per user

Location

Finland

Slaask is an innovative conversational marketing platform software designed to enhance customer engagement and drive sales through real-time communication. This comprehensive platform offers features such as live chat, automated chatbots, CRM integration, lead capture, and detailed analytics, providing businesses with the tools needed to interact with customers effectively and convert leads into l... Read more about Slaask

Free Trial

Available

Pricing Type

$29 Per feautre

Location

United States

Userbot is a live chat software that enhances customer engagement by providing real-time communication on websites, apps, and social media platforms. The software uses AI-powered chatbots and human support agents to address customer inquiries instantly, offering a seamless user experience. With features like automated responses, conversation routing, and detailed analytics, Userbot ensures that bu... Read more about Userbot

Free Trial

Available

Pricing Type

$49 Per user

Location

Italy

charles is a conversational marketing platform designed to help businesses engage with customers in real-time, delivering personalized interactions that drive conversions. Using artificial intelligence and machine learning, charles enables businesses to automate and optimize customer conversations across channels like live chat, chatbots, email, and messaging apps. The platform provides a suite of... Read more about charles

Free Trial

NA

Pricing Type

$349 Per month

Location

Germany

Treble is an innovative live chat software designed to enhance customer interactions and support through real-time communication. This platform offers tools for engaging website visitors, answering queries instantly, and providing personalized assistance, ensuring a seamless and satisfying user experience. With features like customizable chat widgets, automated greetings, and chatbots, Treble enab... Read more about Treble

Free Trial

NA

Pricing Type

Contact Vendor

Location

Colombia

Qiscus is an innovative customer service software designed to help organizations enhance their customer support operations through seamless communication. This platform provides users with tools to manage customer inquiries, track interactions, and analyze support performance efficiently. With Qiscus, businesses can centralize their communication channels, including live chat, messaging apps, and ... Read more about Qiscus

Free Trial

NA

Pricing Type

Contact Vendor

Location

Indonesia

Alcméon is a cutting-edge conversational marketing platform designed to engage customers in real-time, enhance communication, and improve conversion rates. By leveraging AI-driven chatbots and live chat features, Alcméon enables businesses to provide personalized support and answers to customer queries, fostering deeper connections. The software allows companies to automate customer interactions... Read more about Alcméon

Free Trial

NA

Pricing Type

Contact Vendor

Location

France

360dialog is an advanced conversational marketing platform designed to enhance customer engagement through real-time, AI-powered communication. It enables businesses to connect with customers across multiple channels, including WhatsApp, Facebook Messenger, and web chat, offering personalized, 24/7 support and driving lead generation efforts. The platform integrates with CRM systems, allowing for ... Read more about 360dialog

Free Trial

NA

Pricing Type

$49 Per user

Location

Germany

Watermelon is a versatile help desk software designed to streamline customer support and enhance service delivery. This platform provides comprehensive tools for ticket management, communication, and reporting, ensuring that support teams can respond to inquiries efficiently. With its intuitive interface, users can easily create tickets, assign tasks, and track resolution progress. Watermelon supp... Read more about Watermelon

Free Trial

Available

Pricing Type

$99 Per month

Location

Netherlands

Telecmi is a versatile telephony software designed to enhance communication and collaboration for businesses of all sizes. This platform provides a comprehensive suite of tools for voice calls, video conferencing, and instant messaging, enabling teams to connect seamlessly from anywhere in the world. With its user-friendly interface, Telecmi allows organizations to manage communications efficientl... Read more about Telecmi

Free Trial

Available

Pricing Type

$20 Per user

Location

India

Instabot is an AI-driven conversational platform designed to automate customer interactions through messaging and chatbots. This powerful tool enables businesses to engage with customers in real-time, answer questions, and resolve issues without human intervention. Instabot uses natural language processing (NLP) and machine learning algorithms to understand customer inquiries, providing accurate a... Read more about Instabot

Free Trial

Available

Pricing Type

$49 Per month

Location

United States

Bilendi Discuss is a conversational marketing platform that revolutionizes customer engagement through real-time, data-rich interactions. It provides brands with tools to engage customers personally, building stronger connections and fostering loyalty. By using chat features, surveys, and other interactive methods, Bilendi Discuss captures valuable insights that support informed marketing strategi... Read more about Bilendi Discuss

Free Trial

Available

Pricing Type

Contact Vendor

Location

United Kingdom

ModuleQ is a business intelligence software that leverages artificial intelligence to help organizations enhance decision-making through actionable insights. The platform uses AI-driven data analysis to provide personalized recommendations and deliver timely insights directly to users, empowering them to make better business decisions. ModuleQ integrates with existing systems and tools, ensuring t... Read more about ModuleQ

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

AskHandle is a flexible chatbot software designed to help businesses automate customer interactions and improve engagement. The platform allows users to build AI-powered chatbots capable of handling inquiries, providing support, and guiding users through various processes. With natural language processing (NLP) capabilities, AskHandle’s chatbots can understand and respond to user inputs effectiv... Read more about AskHandle

Free Trial

NA

Pricing Type

$0 Per user

Location

United States

Your Partner in Omnichannel Communication

SmatBot is an innovative chatbot platform that streamlines customer interactions and automates various business processes. It's known for its user-friendly chatbot builder, allowing businesses to create custom bots without the need for coding skills. The software excels in its AI-powered capabilities, enabling the chatbots to learn and adapt to user inquiries, ensuring more natural and effective c... Read more about FROGED

Free Trial

NA

Pricing Type

$32 Per month

Location

Spain

Saleswhale is an advanced conversational AI platform that revolutionizes the way businesses engage with their customers. This software utilizes cutting-edge natural language processing to automate conversations and lead nurturing, allowing sales teams to focus on high-value interactions. With its intelligent algorithms, Saleswhale can analyze customer responses, qualify leads, and schedule appoint... Read more about Saleswhale

Free Trial

Available

Pricing Type

$1 Per user

Location

United States

Superchat is an advanced customer service software designed to enhance and streamline the support experience for businesses and their customers. It offers a comprehensive platform for managing customer interactions across multiple channels, including live chat, email, social media, and phone, ensuring that customers receive timely and efficient assistance wherever they prefer to engage. Superchat�... Read more about Superchat

Free Trial

Available

Pricing Type

$79 Per feautre

Location

Germany

11Sight is a dynamic video conferencing software designed to facilitate seamless virtual meetings and enhance communication among teams and clients. This platform provides comprehensive tools for hosting high-quality video calls, webinars, and virtual events, ensuring a professional and engaging experience for participants. With 11Sight, users can easily schedule and join meetings, share screens, ... Read more about 11Sight

Free Trial

Available

Pricing Type

$0 Per month

Location

United States

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Frequently Asked Questions

Conversational Marketing Platform Software enables real-time, one-on-one conversations with customers through chat, messaging, or voice to drive engagement and sales.

It helps convert leads faster, personalizes the customer journey, and creates better engagement through real-time communication.

Key features include chatbots, live chat, CRM integration, lead routing, personalization, and analytics.

Look for seamless integrations, customization, automation capabilities, ease of use, and support for multiple channels.

It automates and manages conversations with potential customers, guiding them through the sales funnel using personalized messaging.

Choose based on your marketing goals, lead volume, team size, automation needs, and integration requirements.

Deployment type matters—cloud-based tools offer remote access and scalability, while on-premise may be preferred for data control.

Check for multi-user access, automation features, API support, and ability to handle increasing chat volume and lead data.

Compare chatbot flexibility, analytics depth, CRM connectivity, automation workflows, and user interface.

Yes, it enables tailored conversations using customer data, improving relevance and engagement in real-time.

Yes, it’s available in both cloud-based and on-premise options, depending on business needs and preferences.

It integrates with CRM systems, marketing automation platforms, analytics tools, and email marketing software.