Best Conversational Marketing Platform Software

Conversational marketing platform software is designed to enhance customer interactions by facilitating real-time, personalized conversations across multiple channels. These tools leverage chatbots, live chat, and AI-driven technology to guide prospects through the sales funnel, answer questions, and improve engagement. Conversational marketing software empowers businesses to connect with their audience in a natural and dynamic way, driving conversions and customer satisfaction. The best conversational marketing platforms offer features like intelligent routing, data integration with CRMs, and advanced analytics to track campaign performance. These solutions ensure seamless communication across websites, messaging apps, and social media, allowing businesses to deliver consistent, personalized experiences. Whether you’re in eCommerce, SaaS, or professional services, conversational marketing software is essential for nurturing leads and fostering long-term relationships. Explore top conversational marketing software to transform your customer engagement strategy. Choose tools that combine AI, automation, and personalization for impactful conversations.
  • 5 avg. rating from 01 reviews

Last Updated: October 01, 2025

247 Software

List of Top Conversational Marketing Platform Software | Best Conversational Marketing Software

Pricing Options

Monthly Subscription

Annual Subscription

One-Time Payment

Quote Based

Features

Product Recommendations

Multi-Channel Communication

SMS Messaging

Group Messaging

Video Chat

Human Handover

Email Automation

Audience Targeting

Lead Distribution

Chatbot

Appointment Scheduling

Lead Qualification

Artificial Intelligence

Company Size

Self Employed

Small Business

Medium Business

Enterprise

I'm looking for Conversational Marketing Platform Software that is:

Pony Express HQ is an effective SMS marketing software designed to help businesses engage their customers through targeted messaging. With its easytouse interface, users can create, schedule, and send bulk SMS campaigns that reach customers directly on their mobile devices. The platform allows for personalized messaging, enabling businesses to tailor communications based on customer preferences an... Read more about Pony Express HQ

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

Joonbot is a cutting-edge lead generation software that helps businesses capture and qualify leads through conversational automation. The platform leverages AI-powered chatbots to engage website visitors, ask pre-qualifying questions, and gather valuable information to determine lead quality. Joonbot’s customizable chatbot templates allow businesses to create personalized conversations that reso... Read more about Joonbot

Free Trial

Available

Pricing Type

$34 Per month

Location

France

Pinpo is a versatile conversational AI platform designed to enhance customer engagement through intelligent, real-time communication. This software empowers businesses to interact with customers via AI-powered chatbots and voice assistants, offering personalized support across various touchpoints. With advanced natural language processing (NLP) capabilities, Pinpo can understand and respond to use... Read more about Pinpo

Free Trial

NA

Pricing Type

$550 Per user

Location

France

Anantya.ai is a live chat software designed to improve customer engagement and support by enabling real-time communication between businesses and customers. The platform includes customizable chat widgets that can be embedded on websites and mobile apps, providing a direct channel for customer inquiries and assistance. Anantya.ai’s AI-powered chatbot can handle frequently asked questions, freein... Read more about Anantya.ai

Free Trial

Available

Pricing Type

Contact Vendor

Location

India

Rally Platform is an advanced Conversational Marketing Platform Software designed to enhance customer engagement through real-time conversations and personalized interactions. It provides a comprehensive platform for creating chatbots, live chat experiences, and automated messaging campaigns that drive user engagement and conversions. Rally Platform offers robust tools for building conversational ... Read more about Rally Platform

Free Trial

Available

Pricing Type

$25 Per feautre

Location

United States

Kimoby is a cloud communication platform that enables businesses to streamline customer interactions and communication processes. Designed to support multi-channel communication, Kimoby allows businesses to engage with customers via text, email, live chat, and social media, all from one platform. With its user-friendly interface and automated communication tools, Kimoby enhances customer service b... Read more about Kimoby

Free Trial

NA

Pricing Type

$349 Per month

Location

Canada

Ummense is a workflow management software designed to help businesses automate and optimize their internal processes. The platform enables organizations to map out, visualize, and manage complex workflows, ensuring that tasks are completed on time and in accordance with company policies. Ummense’s drag-and-drop interface allows users to easily create customized workflows for various departments,... Read more about Ummense

Free Trial

Available

Pricing Type

$29.9 Per user

Location

Brazil

B2Chat is a customer engagement software that helps businesses communicate effectively with their customers through various channels, such as WhatsApp, Facebook Messenger, live chat, and more. The platform integrates with popular messaging apps to enable seamless customer interactions, providing real-time responses and personalized service. B2Chat’s live chat feature allows businesses to connect... Read more about B2Chat

Free Trial

Available

Pricing Type

Contact Vendor

Location

Colombia

Rasayel is an advanced Customer Relationship Management (CRM) software designed to help businesses enhance customer engagement and improve sales performance. The platform enables organizations to track customer interactions, manage leads, and streamline sales workflows all in one place. With Rasayel, businesses can segment their customer base, personalize communication, and deliver targeted market... Read more about Rasayel

Free Trial

Available

Pricing Type

$20 Per user

Location

United States

Optimum Messaging is an SMS marketing solution that enables businesses to connect with customers through effective text message campaigns. With a focus on personalization, the software allows marketers to send targeted messages based on customer behavior, preferences, and demographics, enhancing engagement. Optimum Messaging supports automated scheduling, so businesses can send messages at optimal... Read more about Optimum Messaging

Free Trial

Available

Pricing Type

$20 Per user

Location

United States

Yunique is a customer communications management (CCM) software designed to help businesses deliver personalized, consistent, and timely communications to their customers across multiple channels. This powerful platform enables businesses to automate document generation, manage customer interactions, and streamline communication workflows. Yunique supports a variety of formats, including email, pri... Read more about Yunique

Free Trial

NA

Pricing Type

Contact Vendor

Location

Brazil

Chatkit is an advanced conversational marketing platform software designed to enhance customer interactions and drive engagement through intelligent chatbots and messaging solutions. The platform provides businesses with the tools to create, deploy, and manage chatbots across various channels, including websites, social media, and messaging apps. Chatkit’s user-friendly interface allows marketer... Read more about Chatkit

Free Trial

Available

Pricing Type

Contact Vendor

Location

Canada

Anna is a conversational marketing platform designed to help businesses engage with potential customers in real-time, driving conversions and enhancing customer relationships. By leveraging artificial intelligence, Anna enables businesses to automate and personalize interactions through live chat, chatbots, and messaging apps across websites, social media, and mobile apps. The platform helps busin... Read more about Anna

Free Trial

NA

Pricing Type

Contact Vendor

Location

Portugal

LiveCaller is a live chat software that enables businesses to engage website visitors in real time, improving customer support and satisfaction. The platform provides tools for managing multiple chat sessions, tracking visitor behavior, and responding quickly to customer inquiries, creating a seamless customer experience. LiveCaller’s analytics offer insights into chat response times, customer s... Read more about LiveCaller

Free Trial

Available

Pricing Type

$13 Per feautre

Location

Georgia

Olyo is a cutting-edge conversational marketing platform that empowers businesses to engage with customers through personalized, real-time conversations. This software leverages advanced chatbots and AI technology to facilitate meaningful interactions on websites, social media, and messaging platforms. With Olyo, businesses can capture leads, provide instant customer support, and enhance the overa... Read more about olyo

Free Trial

NA

Pricing Type

Contact Vendor

Location

Italy

Cartloop SMS Marketing is a specialized SMS marketing software designed to help businesses engage with their customers through targeted text message campaigns. The platform provides tools for creating and managing SMS marketing campaigns that drive sales, boost customer loyalty, and enhance communication. Cartloop allows users to segment their audience based on preferences and behaviors, ensuring ... Read more about Cartloop SMS Marketing

Free Trial

Available

Pricing Type

$50 Per month

Location

United States

Voxie is an SMS marketing software that enables businesses to engage with customers through personalized text message campaigns. It offers features such as bulk messaging, segmentation, automated workflows, and analytics to help businesses reach their target audience effectively. Voxie allows users to create and schedule SMS campaigns, track delivery rates, and analyze customer responses to optimi... Read more about Voxie

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

eBanqo is a customer communications management (CCM) software designed to help businesses engage with customers through multiple channels, including live chat, email, and social media. The platform centralizes customer interactions, allowing businesses to manage conversations in one place and respond quickly to inquiries. eBanqo supports automation, enabling businesses to handle routine customer q... Read more about eBanqo

Free Trial

Available

Pricing Type

$10 Per month

Location

United States

NuVidio is a sales engagement platform designed to help businesses increase sales and improve customer interactions through personalized communication. The platform offers tools for managing leads, tracking customer interactions, and automating follow-up processes to ensure timely and relevant communication. NuVidio includes features for email outreach, scheduling calls, and engaging with leads vi... Read more about NuVidio

Free Trial

NA

Pricing Type

$99 Per month

Location

Brazil

SMS Número Corto is a leading SMS marketing software that helps businesses engage with their customers through short, impactful text messages. Designed for simplicity and effectiveness, this platform enables companies to send targeted SMS campaigns to their customer base with ease. SMS Número Corto supports features like bulk messaging, automated scheduling, and personalized text communication, ... Read more about SMS Número Corto

Free Trial

NA

Pricing Type

Contact Vendor

Location

Argentina

Built-in CRM to manage contacts from one central location Store the contact details of customers making it easier to track the contact history and follow up the leads in future. View the customer's information in the contacts log, including phone number, location, and source. Manage your contacts in a centralized address book with built-in CRM. Read more about BotUp

Free Trial

14 Days

Pricing Type

$14.99 Per month

Location

United States

Akia is a comprehensive customer communications management software designed to enhance engagement and streamline interactions between businesses and their customers. This platform offers tools for managing SMS, email, and chat communications, allowing organizations to reach their audience on their preferred channels. With Akia, users can automate communication workflows, ensuring timely responses... Read more about Akia

Free Trial

Available

Pricing Type

$43 Per month

Location

United States

Helpfruit is a live chat software that helps businesses provide real-time support to customers directly on their website. The platform allows support agents to answer inquiries, resolve issues, and engage with website visitors instantly, improving customer satisfaction. Helpfruit includes features like automated responses, visitor tracking, and chat history, enabling agents to personalize interact... Read more about Helpfruit

Free Trial

Available

Pricing Type

$149 Per month

Location

New Zealand

ChatBo is an innovative conversational marketing platform designed to help businesses engage with customers in real-time using AI-powered chatbots. This platform allows companies to automate lead generation, provide instant customer support, and drive sales by offering personalized experiences across websites, social media, and mobile apps. ChatBo’s advanced natural language processing (NLP) ena... Read more about ChatBo

Free Trial

NA

Pricing Type

Contact Vendor

Location

Germany

Futr is a state-of-the-art live chat software designed to facilitate real-time communication between businesses and their customers. It offers a seamless messaging experience that allows companies to instantly respond to customer inquiries, solve issues, and provide support directly through their website or mobile app. The software integrates with a variety of customer support channels, including ... Read more about Futr

Free Trial

Available

Pricing Type

$290 Per month

Location

United Kingdom

No buyer guide found.

Frequently Asked Questions

Conversational Marketing Platform Software enables real-time, one-on-one conversations with customers through chat, messaging, or voice to drive engagement and sales.

It helps convert leads faster, personalizes the customer journey, and creates better engagement through real-time communication.

Key features include chatbots, live chat, CRM integration, lead routing, personalization, and analytics.

Look for seamless integrations, customization, automation capabilities, ease of use, and support for multiple channels.

It automates and manages conversations with potential customers, guiding them through the sales funnel using personalized messaging.

Choose based on your marketing goals, lead volume, team size, automation needs, and integration requirements.

Deployment type matters—cloud-based tools offer remote access and scalability, while on-premise may be preferred for data control.

Check for multi-user access, automation features, API support, and ability to handle increasing chat volume and lead data.

Compare chatbot flexibility, analytics depth, CRM connectivity, automation workflows, and user interface.

Yes, it enables tailored conversations using customer data, improving relevance and engagement in real-time.

Yes, it’s available in both cloud-based and on-premise options, depending on business needs and preferences.

It integrates with CRM systems, marketing automation platforms, analytics tools, and email marketing software.