Best Conversational Marketing Platform Software

Conversational marketing platform software is designed to enhance customer interactions by facilitating real-time, personalized conversations across multiple channels. These tools leverage chatbots, live chat, and AI-driven technology to guide prospects through the sales funnel, answer questions, and improve engagement. Conversational marketing software empowers businesses to connect with their audience in a natural and dynamic way, driving conversions and customer satisfaction. The best conversational marketing platforms offer features like intelligent routing, data integration with CRMs, and advanced analytics to track campaign performance. These solutions ensure seamless communication across websites, messaging apps, and social media, allowing businesses to deliver consistent, personalized experiences. Whether you’re in eCommerce, SaaS, or professional services, conversational marketing software is essential for nurturing leads and fostering long-term relationships. Explore top conversational marketing software to transform your customer engagement strategy. Choose tools that combine AI, automation, and personalization for impactful conversations.
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Last Updated: October 01, 2025

247 Software

List of Top Conversational Marketing Platform Software | Best Conversational Marketing Software

Pricing Options

Monthly Subscription

Annual Subscription

One-Time Payment

Quote Based

Features

Product Recommendations

Multi-Channel Communication

SMS Messaging

Group Messaging

Video Chat

Human Handover

Email Automation

Audience Targeting

Lead Distribution

Chatbot

Appointment Scheduling

Lead Qualification

Artificial Intelligence

Company Size

Self Employed

Small Business

Medium Business

Enterprise

I'm looking for Conversational Marketing Platform Software that is:

Infobip is a powerful email marketing software designed to enhance communication and engagement with customers. The platform allows businesses to create, send, and track personalized email campaigns using customizable templates and a drag-and-drop editor. Infobip offers advanced segmentation tools, enabling marketers to target specific audience groups for more effective messaging. Additionally, th... Read more about Infobip

Free Trial

NA

Pricing Type

Contact Vendor

Location

United Kingdom

Chatfuel is a powerful live chat software designed to enhance customer support and engagement for businesses of all sizes. It offers a comprehensive platform for real-time communication between businesses and their customers, ensuring prompt and personalized assistance. Chatfuel features customizable chat widgets, automated greetings, and proactive chat triggers, enabling businesses to engage webs... Read more about Chatfuel

Free Trial

Available

Pricing Type

$15 Per feautre

Location

United States

ManyChat is a versatile chatbot software that enables businesses to create automated messaging experiences for customer support, lead generation, and marketing. With ManyChat, businesses can easily build bots that engage with users on platforms like Facebook Messenger, SMS, and email, providing a seamless and interactive communication channel. The software features a drag-and-drop interface, makin... Read more about ManyChat

Free Trial

NA

Pricing Type

$15 Per month

Location

United States

Umbler Talk is a customer communications management software designed to streamline and enhance business interactions with clients across multiple channels. Ideal for businesses that rely on consistent customer engagement, Umbler Talk supports email, SMS, and live chat communication, enabling quick and effective responses to customer inquiries. The software provides a unified inbox, allowing suppo... Read more about Umbler Talk

Free Trial

NA

Pricing Type

Contact Vendor

Location

Brazil

Magileads is a comprehensive customer relationship management (CRM) software designed to enhance customer engagement and streamline sales processes. This platform provides a suite of tools for managing leads, tracking customer interactions, and automating marketing campaigns. With its user-friendly interface, Magileads enables sales teams to manage customer relationships effectively, ensuring pers... Read more about Magileads

Free Trial

Available

Pricing Type

$133 Per month

Location

France

Community SMS Marketing Platform is an advanced live chat and SMS marketing solution designed to help businesses engage directly with their customers in real-time. The platform allows businesses to send targeted SMS campaigns, promotional offers, and updates to their customer base, while also providing a robust live chat functionality for real-time communication. With its easy-to-use interface, Co... Read more about Community SMS Marketing Platform

Free Trial

NA

Pricing Type

$49 Per month

Location

United States

iAdvize is an advanced conversational marketing platform software designed to help businesses engage with customers through real-time messaging and personalized interactions. The platform offers tools for managing live chat, chatbot interactions, and social messaging, ensuring that businesses can provide timely and relevant customer support. iAdvize integrates with customer relationship management... Read more about iAdvize

Free Trial

NA

Pricing Type

Contact Vendor

Location

France

Turn leads into revenue and keep customers satisfied

Landbot is an innovative software tool developed to create interactive chatbots without needing coding skills. Its intuitive, drag-and-drop interface allows users to easily design chatbots for websites, WhatsApp, or Facebook Messenger. Landbot stands out for its versatility, enabling personalized conversations and automating responses to enhance user engagement. It integrates seamlessly with vario... Read more about Landbot

Free Trial

Available

Pricing Type

$40 Per month

Location

Spain

Live Chat Software for Websites and Messaging Apps

Userlike stands out as a versatile and user-friendly live chat software ideal for enhancing customer communication. Its standout feature is the seamless integration with websites and messaging apps, facilitating real-time interactions with clients. Userlike offers unique customization options, allowing businesses to tailor chat windows to their brand identity. The software includes an intuitive da... Read more about Userlike

Free Trial

NA

Pricing Type

Contact Vendor

Location

Germany

MailUp is a comprehensive email marketing software designed to help businesses create, send, and manage effective email campaigns. With its intuitive interface, users can easily design visually appealing emails using customizable templates and a drag-and-drop editor. MailUp offers powerful segmentation tools, allowing marketers to target specific audience groups for more personalized messaging. Th... Read more about MailUp

Free Trial

Available

Pricing Type

$39 Per feautre

Location

Italy

Skeepers Live Shopping is a cutting-edge live streaming software that allows businesses to host live shopping events directly through their websites or social media channels. This platform enables brands to engage with customers in real-time, showcase products, and answer questions live, creating a dynamic and interactive shopping experience. With Skeepers Live Shopping, businesses can host live p... Read more about Skeepers Live Shopping

Free Trial

NA

Pricing Type

Contact Vendor

Location

France

Gupshup is an SMS marketing software that allows businesses to engage their customers through personalized and targeted text message campaigns. The platform enables businesses to send bulk SMS messages, manage contacts, and schedule messages for optimal delivery times. Gupshup offers advanced segmentation tools, allowing businesses to tailor their messages to specific customer groups based on pref... Read more about Gupshup

Free Trial

Available

Pricing Type

Contact Vendor

Location

India

Nuacem AI is a conversational AI platform that leverages cutting-edge machine learning and natural language processing (NLP) technologies to power intelligent virtual assistants and chatbots. The software is designed to automate customer interactions, streamline communication processes, and provide personalized experiences across multiple channels, such as websites, mobile apps, and social media p... Read more about Nuacem AI

Free Trial

NA

Pricing Type

Contact Vendor

Location

India

Zenvia Conversion is a customer communications management software that enables businesses to optimize and automate interactions with customers across various channels. The platform supports multiple communication channels, including SMS, email, WhatsApp, and voice, allowing businesses to engage customers in real-time through their preferred medium. Zenvia Conversion’s intuitive interface makes ... Read more about Zenvia Conversion

Free Trial

NA

Pricing Type

$0 Per month

Location

Brazil

#1 Business Messaging Platform For Startups & SMBs

Crisp is a versatile software tool designed to simplify communication for businesses and teams. It integrates various communication channels like live chat, email, and messaging into one platform, making it easier to manage customer interactions. The software is known for its user-friendly interface, helping teams respond to customer inquiries quickly and efficiently. Key features include real-tim... Read more about Crisp

Free Trial

14 Days

Pricing Type

$25 Per month

Location

France

Great patient relationships start with great communication.

Solutionreach is a dynamic software platform designed to enhance patient engagement in healthcare settings. It excels in automating appointment reminders and confirmations, significantly reducing missed appointments. The software offers customizable communication options, like emails and texts, for personalized patient interaction. Solutionreach's online scheduling feature streamlines appointment ... Read more about Solutionreach

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Online Form Builder For AI-Powered Lead Generation

involve.me is a versatile and user-friendly software designed to enhance customer engagement and data collection. It specializes in creating interactive content such as quizzes, surveys, forms, and calculators. Its drag-and-drop interface makes it easy to design customized, branded content without needing technical skills. A standout feature is its ability to personalize user experiences based on ... Read more about involve.me

Free Trial

Available

Pricing Type

$29 Per month

Location

United States

Snaps is a versatile artificial intelligence software platform designed to empower businesses with advanced AI-driven solutions for a wide range of applications. From machine learning and natural language processing to computer vision and predictive analytics, Snaps provides the tools necessary to develop, deploy, and scale intelligent systems efficiently. The platform offers an intuitive interfac... Read more about Snaps

Free Trial

NA

Pricing Type

$0.01 Per feautre

Location

United States

ALMA Chatbot is an AI-driven conversational platform designed to enhance customer interactions through intelligent, automated communication. This software leverages natural language processing (NLP) and machine learning to understand and respond to customer queries in real time, providing fast and accurate answers across various communication channels such as websites, mobile apps, and social medi... Read more about ALMA Chatbot

Free Trial

Available

Pricing Type

$19.95 Per feautre

Location

Spain

Conversica is an advanced inside sales software powered by artificial intelligence to help businesses engage leads and increase sales. The software automates the process of lead nurturing by sending personalized emails and messages to potential customers, ensuring timely follow-ups. Conversica’s AI assistants interact with leads in a human-like manner, responding to queries and passing qualified... Read more about Conversica

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

PAR Punchh is a customer loyalty software that helps businesses enhance customer engagement and drive repeat purchases through personalized rewards programs. The platform enables companies to create and manage loyalty programs that reward customers for their purchases, social media interactions, and other brand engagements. PAR Punchh offers robust analytics to track customer behavior, preferences... Read more about PAR Punchh

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Your personal online shopping assistant that drives online sales through conversations.

Smartsupp is a live chat software designed to enhance customer engagement and support for businesses of various sizes. It allows website visitors to interact directly with customer service teams, offering real-time communication. The platform includes chatbot capabilities, which can automate responses and provide immediate assistance to common customer inquiries. Video recordings of visitor behavi... Read more about Smartsupp

Free Trial

14 Days

Pricing Type

$19.5 Per month

Location

Czech Republic

Mindsay is an artificial intelligence software platform that transforms customer service with intelligent chatbots and virtual assistants. Using advanced natural language processing and machine learning, Mindsay helps businesses automate customer interactions and respond to inquiries in real-time. It integrates easily with websites, mobile apps, and messaging platforms to provide personalized supp... Read more about Mindsay

Free Trial

Available

Pricing Type

$2000 Per month

Location

France

inConcert Conversational Bot is an advanced conversational AI platform designed to streamline customer service interactions and boost engagement through automated chatbots. This software enables businesses to create intelligent, self-learning bots that can converse naturally with customers, answer queries, and provide solutions to common issues. The bot uses natural language processing (NLP) to un... Read more about inConcert Conversational Bot

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

TeamSupport Messaging & Live Chat is a customer support software that empowers businesses to provide real-time assistance to customers through live chat, messaging, and chatbot interactions. This software helps improve customer satisfaction by offering an immediate communication channel where users can get answers to their questions or resolve issues without having to wait for email responses or p... Read more about TeamSupport Messaging & Live Chat

Free Trial

NA

Pricing Type

$29 Per user

Location

United States

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Frequently Asked Questions

Conversational Marketing Platform Software enables real-time, one-on-one conversations with customers through chat, messaging, or voice to drive engagement and sales.

It helps convert leads faster, personalizes the customer journey, and creates better engagement through real-time communication.

Key features include chatbots, live chat, CRM integration, lead routing, personalization, and analytics.

Look for seamless integrations, customization, automation capabilities, ease of use, and support for multiple channels.

It automates and manages conversations with potential customers, guiding them through the sales funnel using personalized messaging.

Choose based on your marketing goals, lead volume, team size, automation needs, and integration requirements.

Deployment type matters—cloud-based tools offer remote access and scalability, while on-premise may be preferred for data control.

Check for multi-user access, automation features, API support, and ability to handle increasing chat volume and lead data.

Compare chatbot flexibility, analytics depth, CRM connectivity, automation workflows, and user interface.

Yes, it enables tailored conversations using customer data, improving relevance and engagement in real-time.

Yes, it’s available in both cloud-based and on-premise options, depending on business needs and preferences.

It integrates with CRM systems, marketing automation platforms, analytics tools, and email marketing software.