Best Conversational Marketing Platform Software

Conversational marketing platform software is designed to enhance customer interactions by facilitating real-time, personalized conversations across multiple channels. These tools leverage chatbots, live chat, and AI-driven technology to guide prospects through the sales funnel, answer questions, and improve engagement. Conversational marketing software empowers businesses to connect with their audience in a natural and dynamic way, driving conversions and customer satisfaction. The best conversational marketing platforms offer features like intelligent routing, data integration with CRMs, and advanced analytics to track campaign performance. These solutions ensure seamless communication across websites, messaging apps, and social media, allowing businesses to deliver consistent, personalized experiences. Whether you’re in eCommerce, SaaS, or professional services, conversational marketing software is essential for nurturing leads and fostering long-term relationships. Explore top conversational marketing software to transform your customer engagement strategy. Choose tools that combine AI, automation, and personalization for impactful conversations.
  • 5 avg. rating from 01 reviews

Last Updated: October 01, 2025

247 Software

List of Top Conversational Marketing Platform Software | Best Conversational Marketing Software

Pricing Options

Monthly Subscription

Annual Subscription

One-Time Payment

Quote Based

Features

Product Recommendations

Multi-Channel Communication

SMS Messaging

Group Messaging

Video Chat

Human Handover

Email Automation

Audience Targeting

Lead Distribution

Chatbot

Appointment Scheduling

Lead Qualification

Artificial Intelligence

Company Size

Self Employed

Small Business

Medium Business

Enterprise

I'm looking for Conversational Marketing Platform Software that is:

BotsDekho is a powerful chatbot software that enables businesses to automate customer interactions, improve response times, and enhance customer satisfaction. With customizable AI-powered chatbots, BotsDekho can handle a range of tasks, from answering frequently asked questions to processing orders and guiding users through support issues. The software integrates seamlessly with popular messaging ... Read more about BotsDekho

Free Trial

NA

Pricing Type

Contact Vendor

Location

India

GMS Business Communications Suite is an all-in-one unified communications (UC) solution that helps businesses streamline communication and collaboration across teams, departments, and locations. The software integrates voice, video conferencing, instant messaging, file sharing, and email into a single platform, enabling employees to communicate more effectively and efficiently. GMS Business Commun... Read more about GMS Business Communications Suite

Free Trial

NA

Pricing Type

Contact Vendor

Location

France

websms is an SMS marketing software that enables businesses to engage with customers through targeted, timely text messages. This platform supports bulk messaging, allowing companies to reach large audiences with promotional offers, reminders, or important updates. websms offers segmentation features, enabling users to customize messages based on customer demographics, behavior, or preferences, wh... Read more about websms

Free Trial

Available

Pricing Type

Contact Vendor

Location

Germany

Kenect is a comprehensive customer communications management software designed to help businesses enhance engagement and streamline communication with their customers. The platform provides tools for managing messaging across various channels, including SMS, email, and web chat, ensuring that businesses can connect with their customers effectively. Kenect allows users to automate communication wor... Read more about Kenect

Free Trial

NA

Pricing Type

$1 Per user

Location

United States

Your platform for business messaging

BurstSMS is an advanced SMS marketing software designed to help businesses engage their customers through effective text messaging campaigns. This platform provides comprehensive tools for creating, managing, and analyzing SMS marketing initiatives, ensuring that organizations can reach their audience effectively. With BurstSMS, users can easily design promotional messages, segment their audience,... Read more about Kudosity

Free Trial

Available

Pricing Type

Contact Vendor

Location

Australia

Leadsales CRM is a dynamic live chat software designed to enhance customer engagement and support for businesses operating in various sectors. This platform allows organizations to interact with website visitors in real time, answering questions, providing assistance, and facilitating the sales process. With Leadsales CRM, users can easily manage chat conversations, track customer inquiries, and a... Read more about Leadsales CRM

Free Trial

NA

Pricing Type

$83.99 Per month

Location

Mexico

CustoCentrix is a customer relationship management (CRM) software that helps businesses improve customer engagement, enhance sales processes, and drive long-term customer loyalty. The platform offers a wide array of features designed to manage customer interactions, streamline sales workflows, and track key customer data in a single, centralized system. With tools for contact management, lead nurt... Read more about CustoCentrix

Free Trial

NA

Pricing Type

Contact Vendor

Location

Belgium

Ticker is a customer communications management (CCM) software solution that enables businesses to streamline communication with customers across multiple channels, including email, SMS, social media, and print. By centralizing customer communications, Ticker ensures that messages are personalized, timely, and consistent, improving the customer experience. The software supports multi-channel campai... Read more about Ticker

Free Trial

NA

Pricing Type

$9.99 Per user

Location

Peru

moinAI is an advanced marketing automation software that uses artificial intelligence (AI) to help businesses automate and optimize their marketing campaigns. The platform offers tools for email marketing, lead generation, customer segmentation, and personalized messaging, ensuring that businesses can target the right audience at the right time. moinAI’s AI-driven algorithms analyze customer beh... Read more about moinAI

Free Trial

NA

Pricing Type

$850 Per month

Location

Germany

Target First is an intuitive live chat software designed to help businesses engage website visitors, provide real-time support, and improve conversion rates. The platform enables customer service teams to initiate chat conversations, answer questions, and resolve issues instantly, enhancing the online customer experience. Target First supports chat automation with AI-driven chatbots that handle co... Read more about Target First

Free Trial

Available

Pricing Type

$39 Per user

Location

France

PropFuel is an innovative email marketing software designed to enhance customer engagement and drive meaningful interactions through personalized communication. Unlike traditional email marketing platforms, PropFuel allows businesses to build dynamic, interactive email experiences by including targeted questions, surveys, and personalized content. This helps organizations gather valuable customer ... Read more about PropFuel

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

youengage is a customer engagement software that enables businesses to effectively connect with their customers across multiple channels. The platform offers tools for managing interactions, segmenting audiences, and delivering personalized content. By automating communication, youengage helps businesses improve customer experiences, increase retention, and drive engagement. The software provides ... Read more about youengage

Free Trial

Available

Pricing Type

$29 Per month

Location

Poland

CHIIRP is an SMS Marketing Software that helps businesses engage customers through targeted SMS campaigns. The platform provides tools for message scheduling, contact segmentation, and analytics, ensuring that SMS outreach is effective. CHIIRP’s analytics features offer insights into open rates, engagement, and campaign ROI, helping marketers refine strategies. Its integration with CRM systems a... Read more about CHIIRP

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Agentic AI Platform

LoyJoy is an interactive chatbot software that enhances customer engagement through automated conversations. Designed for businesses aiming to boost customer satisfaction and loyalty, LoyJoy offers a user-friendly interface and customizable chatbot options that can adapt to various customer needs. It enables companies to handle routine inquiries, collect feedback, and promote products effortlessly... Read more about LoyJoy

Free Trial

Available

Pricing Type

$699 Per month

Location

Germany

Image Personalization Software

Personalize.cc is a state-of-the-art personalization software designed to enhance customer experiences by delivering tailored content and recommendations based on individual preferences and behaviors. It offers a comprehensive suite of tools for data collection, analysis, and content customization, enabling businesses to create highly personalized interactions across various digital channels, incl... Read more about Personalize.cc

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

AIO is an all-in-one unified communications software that integrates multiple communication tools into a single platform, helping businesses streamline collaboration and improve team productivity. AIO combines voice, video, messaging, file sharing, and conferencing features, enabling seamless communication across different devices and locations. The platform supports team collaboration with featur... Read more about AIO

Free Trial

Available

Pricing Type

$100000 Per month

Location

Colombia

Tiledesk is a robust live chat software solution designed to enhance customer engagement and support for businesses of all sizes. This platform allows organizations to integrate live chat functionality seamlessly into their websites, enabling real-time communication with customers. Tiledesk offers a user-friendly interface that simplifies chat management, ensuring that support agents can handle in... Read more about Tiledesk

Free Trial

Available

Pricing Type

Contact Vendor

Location

Italy

iVision Mobile is a conversational marketing platform designed to help businesses engage customers through text messaging and chat-based communication. The platform allows businesses to create personalized marketing campaigns, send automated messages, and track customer interactions in real time. iVision Mobile also integrates with CRM systems, enabling businesses to create targeted, data-driven c... Read more about iVision Mobile

Free Trial

Available

Pricing Type

$59 Per month

Location

United States

Confer With is a dynamic customer engagement software aimed at enhancing online shopping experiences through live video and real-time interaction. It enables retail teams to connect directly with customers, guiding them through product selections and providing personalized recommendations. By replicating the in-store experience online, Confer With bridges the gap between virtual and physical shopp... Read more about Confer With

Free Trial

NA

Pricing Type

Contact Vendor

Location

United Kingdom

Hoory is an intelligent virtual assistant software that leverages artificial intelligence (AI) to automate tasks, improve productivity, and enhance customer experience. Designed for businesses of all sizes, Hoory helps reduce administrative workload by handling routine tasks like customer inquiries, appointment scheduling, and basic support functions. With natural language processing (NLP) capabil... Read more about Hoory

Free Trial

Available

Pricing Type

$6 Per user

Location

Portugal

QuickReply.ai is a conversational marketing platform that helps businesses engage with customers through automated chat interactions. This AI-driven software allows companies to set up personalized chat flows, respond to customer inquiries, and recommend products in real time. QuickReply.ai integrates with popular eCommerce platforms, enabling seamless communication throughout the buyer’s journe... Read more about QuickReply.ai

Free Trial

NA

Pricing Type

Contact Vendor

Location

India

Verse.ai is an innovative lead nurturing software designed to help businesses engage with potential customers and guide them through the sales funnel effectively. This comprehensive platform offers a suite of tools that facilitate personalized communication, automated follow-ups, and targeted content delivery, ensuring that leads receive relevant information at every stage of their journey. Verse.... Read more about Verse.ai

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

TruChat is an advanced live chat software designed to elevate customer service by providing businesses with real-time communication tools. This platform allows teams to engage with customers instantly, addressing inquiries, providing support, and resolving issues efficiently. TruChat features customizable chat widgets that can be tailored to match a brand’s identity, ensuring a seamless customer... Read more about TruChat

Free Trial

NA

Pricing Type

$30 Per month

Location

United States

Nectios is a community software designed to help businesses, organizations, and groups build and manage online communities. The platform provides tools for creating discussion forums, organizing events, and fostering interaction among members through messaging, polls, and group chats. Nectios includes features for content sharing, membership management, and user engagement, allowing administrators... Read more about Nectios

Free Trial

Available

Pricing Type

$19 Per month

Location

Spain

AI Chatbot for all your business needs

SmatBot is an innovative chatbot platform that streamlines customer interactions and automates various business processes. It's known for its user-friendly chatbot builder, allowing businesses to create custom bots without the need for coding skills. The software excels in its AI-powered capabilities, enabling the chatbots to learn and adapt to user inquiries, ensuring more natural and effective c... Read more about SmatBot

Free Trial

14 Days

Pricing Type

$17.90 Per month

Location

British Indian Ocean Territory

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Frequently Asked Questions

Conversational Marketing Platform Software enables real-time, one-on-one conversations with customers through chat, messaging, or voice to drive engagement and sales.

It helps convert leads faster, personalizes the customer journey, and creates better engagement through real-time communication.

Key features include chatbots, live chat, CRM integration, lead routing, personalization, and analytics.

Look for seamless integrations, customization, automation capabilities, ease of use, and support for multiple channels.

It automates and manages conversations with potential customers, guiding them through the sales funnel using personalized messaging.

Choose based on your marketing goals, lead volume, team size, automation needs, and integration requirements.

Deployment type matters—cloud-based tools offer remote access and scalability, while on-premise may be preferred for data control.

Check for multi-user access, automation features, API support, and ability to handle increasing chat volume and lead data.

Compare chatbot flexibility, analytics depth, CRM connectivity, automation workflows, and user interface.

Yes, it enables tailored conversations using customer data, improving relevance and engagement in real-time.

Yes, it’s available in both cloud-based and on-premise options, depending on business needs and preferences.

It integrates with CRM systems, marketing automation platforms, analytics tools, and email marketing software.