Show More
Last Updated: September 06, 2025
Sponsor
Freshdesk is a cloud-based customer service software offering a suite of tools to streamline support processes. It features a multi-channel ticketing system, allowing teams to manage conversations from email, chat, phone, and social media in one place. The software includes automation tools to assign tickets to the right agents and prioritize urgent issues. Freshdesk's self-service options, like k... Read more about Freshdesk
GoTo Resolve is an innovative remote support software designed to enhance customer support and IT service management by enabling seamless remote assistance. This platform allows support teams to troubleshoot issues, provide guidance, and resolve problems for users from virtually anywhere, improving efficiency and customer satisfaction. With GoTo Resolve, users can initiate remote sessions with jus... Read more about GoTo Resolve
ConnectWise Automate is a comprehensive remote monitoring and management (RMM) tool designed to streamline IT operations. It excels in automating routine tasks, reducing manual workload, and increasing efficiency. Key features include remote control for quick access to devices, proactive alerts to prevent issues, and robust reporting for insight into IT infrastructure. Its patch management ensures... Read more about ConnectWise Automate
ISL Light is a reliable remote support software designed to facilitate secure and efficient remote access and assistance for IT professionals and support teams. It offers a comprehensive platform for troubleshooting, maintenance, and collaboration, ensuring seamless support operations across various devices and locations. ISL Light's intuitive interface allows support agents to establish secure re... Read more about ISL Light
Jira Service Management is a versatile tool designed for IT service management and customer support. It streamlines incident, problem, and change management, enabling teams to respond to and resolve issues efficiently. This platform integrates easily with other Jira products, fostering collaboration among development and operational teams. Key features include a customizable service desk, facilita... Read more about Jira Service Management
Kaseya VSA is a powerful Remote Monitoring and Management (RMM) solution. The platform caters to the needs of IT professionals and service providers. This comprehensive platform empowers users to efficiently manage and monitor distributed IT environments from a centralized interface. Kaseya VSA streamlines tasks through automation, offering a range of features including patch management, endpoint ... Read more about Kaseya VSA
NinjaOne is an effective patch management software designed to simplify and automate the process of keeping systems updated and secure. With its user-friendly interface, IT administrators can easily manage patches for various operating systems and applications across their networks. The software automates the identification of missing patches and allows for scheduled deployments, ensuring that dev... Read more about NinjaOne
Pulseway is a powerful remote monitoring and management (RMM) solution designed for IT professionals and businesses. It enables users to oversee and control their IT infrastructure from anywhere via a mobile app. With real-time insights, Pulseway allows monitoring of system performance, hardware status, and critical alerts. The platform facilitates proactive issue resolution by providing remote ac... Read more about Pulseway
Slack is a communication platform designed for teams, offering a streamlined way to collaborate. It organizes conversations into channels, allowing users to focus on specific topics or projects. Direct messaging enables private conversations, while file sharing makes document collaboration easy. Slack integrates with numerous apps, including Google Drive and Trello, enhancing its functionality. It... Read more about Slack
Supremo Remote Desktop is an easy-to-use remote support software that enables businesses and IT professionals to provide remote assistance to clients and employees. The platform offers secure, encrypted connections, allowing users to access and control remote desktops, troubleshoot issues, and perform system maintenance from any location. Supremo is lightweight and doesn’t require installation, ... Read more about Supremo Remote Desktop
SysAid is a comprehensive IT service management (ITSM) platform designed to streamline and optimize IT operations for businesses. It offers a user-friendly interface that facilitates efficient tracking and resolution of IT issues. SysAid covers various aspects of IT support, including ticket management, asset management, and self-service portals for end-users. The platform enhances communication b... Read more about SysAid
TeamViewer Remote is a powerful software designed for remote access and support, connecting users to any computer or mobile device globally. Known for its reliability and security, it allows users to remotely control computers, making it ideal for IT support and managing remote teams. A key feature is its straightforward setup, requiring no complex configurations. TeamViewer offers file transfer c... Read more about TeamViewer Remote
Zoho Assist is a versatile remote support software designed to facilitate seamless remote access and support for businesses of all sizes. This platform enables IT professionals to connect with clients or employees instantly, providing technical assistance from virtually anywhere. With its intuitive interface, Zoho Assist allows users to initiate remote sessions quickly, share screens, and resolve ... Read more about Zoho Assist
Action1 is a cloud-based endpoint security and management software tailored for remote monitoring and management of corporate devices. Its primary feature is real-time endpoint visibility, allowing IT teams to monitor and manage devices anytime, anywhere. Action1 excels in automating IT tasks, such as software deployment and patch management, enhancing operational efficiency. The software ensures ... Read more about Action1
Atera is an amazing IT management solution that can simplify and enhance your business processes. It provides a unified solution that can streamline various IT tasks. The platform offers remote monitoring and management capabilities that enable you to keep a close eye on your systems and networks from anywhere. Atera's automation features can reduce manual workloads and improve efficiency. It allo... Read more about Atera
Yes! Depending on the product, you may find:
These no-cost or low-cost alternatives can be ideal for startups and small businesses with budget constraints, but often come with feature limitations or usage caps. Always check each option’s details to ensure it fits your specific needs.