Top Broadly Alternatives & Competitors

LiveAgent is a comprehensive customer support software designed to enhance customer service experiences. It offers a multi-channel helpdesk solution, integrating emails, live chat, social media, and phone calls into a single platform. Key features include ticket management, which organizes customer inquiries from various channels into a unified inbox. Live chat support allows real-time interaction... Read more about LiveAgent

Podium is an AI-driven and innovative communication platform developed to modernize customer interactions for businesses. Its standout feature is the ability to centralize all messages from different channels, like text, Facebook, and Google, into one convenient dashboard. This consolidation streamlines communication, making it easier for businesses to manage and respond to customer inquiries. Pod... Read more about Podium

pulseM is a review management software designed to help businesses collect, manage, and respond to customer feedback effectively. The platform enables companies to monitor online reviews across multiple platforms and ensure timely responses, improving customer satisfaction and brand reputation. pulseM integrates with popular review sites like Google, Facebook, and Yelp, offering businesses a centr... Read more about pulseM

ReviewTrackers is a powerful review management software designed to help businesses monitor and manage online reviews effectively. This platform provides comprehensive tools for collecting, analyzing, and responding to customer feedback across various review sites. With its user-friendly interface, businesses can easily track their reputation, gain insights into customer sentiments, and identify a... Read more about ReviewTrackers

SurveyMonkey is an online survey tool that enables users to create, send, and analyze surveys. It's designed for ease of use, allowing users to quickly create surveys with a variety of question types, including multiple choice, rating scales, and open-ended responses. SurveyMonkey offers templates and question banks to simplify survey creation. The platform also supports custom branding, enabling ... Read more about SurveyMonkey

Swell is a review management software that enables businesses to collect, monitor, and manage customer reviews, enhancing their online reputation and fostering customer trust. Swell’s platform simplifies the process of requesting reviews, with customizable messaging options and automated followups to encourage satisfied customers to leave positive feedback. It supports multiple review platforms,... Read more about Swell

Trustpilot is a renowned customer review management tool that empowers businesses to build trust and transparency with their customers. Central to its functionality is the collection and display of genuine customer reviews, providing valuable insights and boosting credibility. Trustpilot excels in showcasing these reviews on company websites and social media platforms, enhancing brand reputation. ... Read more about Trustpilot

Typeform is an interactive form-building tool that specializes in creating engaging and user-friendly forms, surveys, and quizzes. It stands out for its intuitive interface, allowing users to create forms that feel like a conversation. This approach helps in getting higher response rates. Typeform offers a variety of question types, from simple multiple-choice to complex logic jumps, making it ver... Read more about Typeform

Weave is a comprehensive communication platform developed for small and medium-sized businesses, particularly in the healthcare and dental industries. Its standout feature is the seamless integration of multiple communication tools – from phone systems to text messaging and emails – all in one place. Weave excels in automating appointment reminders and confirmations, significantly reducing no-... Read more about Weave

WeBee is an innovative Customer Satisfaction Software designed to help businesses measure, analyze, and enhance their customer satisfaction levels effectively. By providing a comprehensive platform for collecting and managing customer feedback, WeBee enables organizations to understand their customers' needs, preferences, and pain points in real-time. The software offers various feedback collectio... Read more about WeBee

Kenect is a comprehensive customer communications management software designed to help businesses enhance engagement and streamline communication with their customers. The platform provides tools for managing messaging across various channels, including SMS, email, and web chat, ensuring that businesses can connect with their customers effectively. Kenect allows users to automate communication wor... Read more about Kenect

Zendesk Suite is a customer service software that streamlines interactions between businesses and their customers. It offers a unified interface for managing customer support across multiple channels like email, chat, phone, and social media. The suite includes ticketing system features for efficient issue tracking and resolution. Key functionalities also encompass a knowledge base for self-servic... Read more about Zendesk Suite

Birdeye is an all-in-one customer experience platform developed to empower businesses with tools for reputation management, customer interactions, and marketing insights. Serving as a centralized solution, Birdeye consolidates reviews, surveys, and social media mentions, providing businesses with a comprehensive view of their online reputation. The platform facilitates real-time engagement with cu... Read more about Birdeye

GatherUp is a robust reputation management software designed to help businesses collect, manage, and improve their online reviews and customer feedback. By gathering reviews from multiple sources, such as Google, Yelp, and Facebook, GatherUp helps businesses monitor their online reputation in real-time. The platform enables businesses to request reviews from customers through automated email and S... Read more about GatherUp

GetMoreReviews is an essential review management software designed to help businesses enhance their online reputation and boost customer engagement. With an easytouse platform, GetMoreReviews allows companies to collect, manage, and showcase customer feedback across various review sites. This powerful tool streamlines the process of soliciting reviews from satisfied customers, increasing the likel... Read more about GetMoreReviews