Top Bontact Alternatives & Competitors

Finding the right software for your business can be challenging, and while Bontact is a popular choice, it may not be the perfect fit for everyone. If you're exploring Bontact alternatives, you're in the right place. We’ve compiled a list of the top competitors that offer similar features, pricing, and benefits. Compare the best alternatives to Bontact and discover the ideal solution tailored to your needs.

Bontact is also listed in these categories:

Last Updated: September 21, 2025

Popular Alternative Software

Gorgias

Gorgias

$10 Per month

GetResponse

GetResponse

$15.56 Per month

Freshchat

Freshchat

$18.01 Per month

All Competitors and Alternatives to Bontact

Top Customer Service & Support Software Solutions

Salesforce Service Cloud is a customer service application that combines various support features into one platform. It offers a comprehensive ticketing system that handles customer inquiries from multiple channels, like email, phone, and social media. The platform includes a knowledge base for self-service support, allowing customers to find answers quickly. Live agent chat and AI-powered chatbot... Read more about Salesforce Service Cloud

Free Trial

30 Days

Pricing Type

$25 Per month

Location

United States

All-in-one customer support software, AI-powered

   5.0

 (1 Reviews)

All-in-one customer support software with help desk, live chat, chatbot, and AI agent features. Talk to your customers in real time, automate responses with automation, resolve up to 64% of all tickets with Lyro, the AI agent for customer service. All plans come with a free 7-day trial. No credit card required. Read more about Tidio

Free Trial

7 Days

Pricing Type

$0 Per month

Location

United States

Tiledesk is a robust live chat software solution designed to enhance customer engagement and support for businesses of all sizes. This platform allows organizations to integrate live chat functionality seamlessly into their websites, enabling real-time communication with customers. Tiledesk offers a user-friendly interface that simplifies chat management, ensuring that support agents can handle in... Read more about Tiledesk

Free Trial

Available

Pricing Type

Contact Vendor

Location

Italy

#1 Business Messaging Platform For Startups & SMBs

Crisp is a versatile software tool designed to simplify communication for businesses and teams. It integrates various communication channels like live chat, email, and messaging into one platform, making it easier to manage customer interactions. The software is known for its user-friendly interface, helping teams respond to customer inquiries quickly and efficiently. Key features include real-tim... Read more about Crisp

Free Trial

14 Days

Pricing Type

$25 Per month

Location

France

Live Chat Software for Websites

JivoChat is a versatile live chat software that excels in providing a unified platform for customer communication across various channels like chat, email, social media, and phone calls. It's particularly noted for its ability to consolidate all these communications into a single, user-friendly interface, making it extremely convenient for businesses to manage customer interactions. JivoChat's pro... Read more about JivoChat

Free Trial

14 Days

Pricing Type

$19 Per month

Location

United States

Support Solutions for Better Business Communications

LiveHelpNow is a comprehensive customer support suite developed to streamline online customer service. This software is renowned for its multi-channel support system, which includes live chat, email ticketing, and a help desk, allowing businesses to manage all customer interactions in one place. A key feature is its customizable live chat tool, which enhances real-time communication with customers... Read more about LiveHelpNow

Free Trial

30 Days

Pricing Type

$21 Per user

Location

United States

Your Partner in Omnichannel Communication

SmatBot is an innovative chatbot platform that streamlines customer interactions and automates various business processes. It's known for its user-friendly chatbot builder, allowing businesses to create custom bots without the need for coding skills. The software excels in its AI-powered capabilities, enabling the chatbots to learn and adapt to user inquiries, ensuring more natural and effective c... Read more about FROGED

Free Trial

NA

Pricing Type

$32 Per month

Location

Spain

Botsplash is a customer engagement platform that helps businesses connect with customers across multiple communication channels, such as live chat, SMS, email, and social media. Designed to provide a seamless customer experience, Botsplash centralizes all customer interactions into a single interface, enabling support teams to respond quickly and effectively. The software also offers AI-driven cha... Read more about Botsplash

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

INSIDE is a versatile live chat software designed to help businesses engage with website visitors in real time, provide customer support, and increase conversions. The platform offers customizable chat widgets, automated responses, and chatbot integrations, enabling businesses to provide instant assistance to their customers. INSIDE supports multiple chat agents, allowing teams to handle multiple ... Read more about INSIDE

Free Trial

Available

Pricing Type

$120 Per user

Location

Australia

The only AI customer service solution you need

Intercom is a user-friendly software that helps businesses communicate with their customers more effectively. Picture a tool that blends email, chat, and automation to create a seamless conversation experience. It's like having a virtual receptionist who never sleeps, always ready to greet website visitors and answer their questions in real-time. Businesses can personalize messages based on custom... Read more about Intercom

Free Trial

14 Days

Pricing Type

$39 Per month

Location

United States

Your omnichannel helpdesk solution for efficient customer support, ticket management, and support collaboration.

Deskpro is an all-encompassing helpdesk software designed to cater to the diverse needs of both small and large organizations. Its standout feature is the omnichannel support system, allowing seamless integration of communications from email, live chat, phone, and social media into a single interface. This centralization ensures efficient handling of customer inquiries. Deskpro's powerful ticketin... Read more about Deskpro

Free Trial

Available

Pricing Type

$29 Per month

Location

United Kingdom

Quiq is an innovative customer support software designed to enhance communication between businesses and their customers across various channels, including SMS, web chat, and social media. This platform enables organizations to provide timely and effective support, ensuring that customer inquiries are addressed promptly. Quiq's userfriendly interface allows support teams to manage multiple convers... Read more about Quiq

Free Trial

Available

Pricing Type

$6000 Per feautre

Location

United States

Best Marketing Automation Platform

User.com is a comprehensive software platform designed to streamline business operations and enhance customer engagement. It's an all-in-one solution that combines advanced CRM (Customer Relationship Management) capabilities, marketing automation, and live chat tools. The platform excels in personalizing customer interactions, ensuring that each touchpoint is tailored and relevant. With User.com, ... Read more about User.com

Free Trial

NA

Pricing Type

Contact Vendor

Location

France

Customer Service Software to Create a Great Experience

   4.4

 (2 Reviews)

Zendesk Suite is a customer service software that streamlines interactions between businesses and their customers. It offers a unified interface for managing customer support across multiple channels like email, chat, phone, and social media. The suite includes ticketing system features for efficient issue tracking and resolution. Key functionalities also encompass a knowledge base for self-servic... Read more about Zendesk Suite

Free Trial

Available

Pricing Type

$55 Per month

Location

United States

Simple Customer Support Software for Teams

LiveAgent is a comprehensive customer support software designed to enhance customer service experiences. It offers a multi-channel helpdesk solution, integrating emails, live chat, social media, and phone calls into a single platform. Key features include ticket management, which organizes customer inquiries from various channels into a unified inbox. Live chat support allows real-time interaction... Read more about LiveAgent

Free Trial

30 Days

Pricing Type

$9 Per month

Location

Slovakia

FAQs About Bontact Alternatives

Some of the best alternatives to Bontact include Zendesk Suite, Salesforce Service Cloud, Intercom, Tidio, LiveHelpNow, User.com, LiveAgent, Crisp, Deskpro, JivoChat, Quiq, FROGED, INSIDE, Tiledesk and Botsplash. These alternatives offer similar features, better pricing, and more flexibility depending on your business needs.

There are various reasons why users look for alternatives to Bontact, such as pricing concerns, missing features, better integration options, or improved customer support. Exploring alternative solutions ensures that businesses find the best fit for their specific requirements.

Yes! Depending on the product, you may find:

  • Free Trial options like Zendesk Suite, Salesforce Service Cloud, Intercom, Tidio, LiveHelpNow, LiveAgent, Crisp, Deskpro, JivoChat, Quiq, INSIDE and Tiledesk (test premium features before subscribing).

These no-cost or low-cost alternatives can be ideal for startups and small businesses with budget constraints, but often come with feature limitations or usage caps. Always check each option’s details to ensure it fits your specific needs.

Small businesses looking for an easy-to-use and cost-effective alternative to Bontact can consider Zendesk Suite, Salesforce Service Cloud, Intercom, Tidio, LiveHelpNow, User.com, LiveAgent, Crisp, Deskpro, JivoChat, Quiq, FROGED, INSIDE, Tiledesk and Botsplash. These software options offer affordable pricing, simple setup, and essential business features tailored for growing teams.

Enterprises seeking a robust alternative to Bontact can explore Zendesk Suite, Salesforce Service Cloud, Intercom, Tidio, LiveHelpNow, User.com, LiveAgent, Deskpro, JivoChat and FROGED. These platforms offer scalability, advanced automation, top-tier security, and enterprise-grade customer support to meet large-scale business needs.

Some of the best cloud-based alternatives to Bontact include Zendesk Suite, Salesforce Service Cloud, Intercom, Tidio, LiveHelpNow, User.com, LiveAgent, Crisp, Deskpro, JivoChat, Quiq, FROGED, INSIDE, Tiledesk and Botsplash. These platforms offer seamless remote access, real-time collaboration, automatic updates, and enhanced security for smooth software management.

Yes, most Bontact alternatives provide mobile apps for iOS and Android. Options like Zendesk Suite, Salesforce Service Cloud, Intercom, Tidio, LiveHelpNow, User.com, LiveAgent, Crisp, Deskpro, JivoChat, FROGED, INSIDE, Tiledesk and Botsplash offer full-featured mobile applications that allow users to manage tasks, track progress, and collaborate on the go.

In conclusion, while Bontact offers a robust solution for customer engagement, businesses should carefully consider alternatives like Salesforce Service Cloud, Zendesk Suite, and Intercom, which provide comprehensive features and integrations. Tidio and Crisp excel in user-friendly interfaces, while LiveAgent and User.com offer strong ticketing systems. For those seeking AI-driven support, JivoChat and Botsplash stand out. Ultimately, the best choice depends on specific business needs, budget, and desired functionalities, making it essential to evaluate each option thoroughly before making a decision.