Best CMDB Software for Small Businesses (Free & Paid)

Alloy Navigator is an all-encompassing IT Service and Asset Management solution, designed for medium to large-sized organizations. Its strength lies in offering a complete view of IT operations, combining service management with asset management. The software's flexibility is notable, allowing customization to fit unique business processes. Alloy Navigator excels in workflow automation, streamlini... Read more about Alloy Navigator

BOSSDesk is a user-friendly software solution designed to streamline IT service management for businesses. It serves as a centralized platform for efficiently handling customer requests, incidents, and problems. With BOSSDesk, organizations can easily organize and prioritize service tickets, ensuring timely resolution and improved customer satisfaction. The software offers a self-service portal fo... Read more about BOSSDesk

Canfigure is a specialized help desk software designed to streamline customer support operations for organizations. This platform provides tools for managing support tickets, tracking customer inquiries, and facilitating communication between support teams and customers. With Canfigure, users can easily categorize and prioritize tickets, ensuring prompt resolution of issues. The software includes ... Read more about Canfigure

Device42 is a versatile IT infrastructure management software, tailored to deliver comprehensive insights into complex network environments. It excels in automatic asset discovery, ensuring all devices and software are accurately cataloged. The tool's powerful dependency mapping visualizes connections between components, aiding in effective troubleshooting and planning. With its detailed IP addres... Read more about Device42

AWS Config is a robust configuration management tool that helps businesses track and manage changes to their AWS infrastructure in real-time. This software enables users to assess, audit, and evaluate the configuration of AWS resources, ensuring that all infrastructure remains compliant with internal and external standards. AWS Config provides a comprehensive history of configuration changes, allo... Read more about AWS Config

Jira Service Management is a versatile tool designed for IT service management and customer support. It streamlines incident, problem, and change management, enabling teams to respond to and resolve issues efficiently. This platform integrates easily with other Jira products, fostering collaboration among development and operational teams. Key features include a customizable service desk, facilita... Read more about Jira Service Management

SolarWinds Service Desk is an advanced, user-friendly software solution designed for efficient IT service management. Its comprehensive features allow seamless tracking and resolving of IT issues, making it ideal for businesses seeking streamlined IT workflows. Key features include automated ticketing, which simplifies incident reporting and resolution. The asset management tool tracks and manages... Read more about SolarWinds Service Desk

Mindbody is a comprehensive business management platform that simplifies operations for health and wellness businesses. Its user-friendly interface allows seamless appointment scheduling, class bookings, and client management. With Mindbody, businesses can streamline their administrative tasks, saving time and improving efficiency. The platform's real-time scheduling feature ensures accurate booki... Read more about Mindbody

Freshservice is a dynamic platform designed to streamline and enhance your IT service management. It can allow you to automate tedious tasks for efficient issue resolution. It enables seamless collaboration among team members to foster a productive work environment. This platform provides a user-friendly interface so users can easily navigate and access the tool. Freshservice offers customizable f... Read more about Freshservice

BMC Helix CMDB is a comprehensive configuration management database (CMDB) software that provides organizations with a centralized view of their IT assets and services. It enables businesses to maintain accurate records of their configuration items (CIs), ensuring efficient management of resources and minimizing risks associated with changes. With BMC Helix CMDB, users can easily track relationshi... Read more about BMC Helix CMDB

Qualys Cloud Platform is a leading vulnerability management software that provides organizations with comprehensive visibility into their security posture. This cloud-based solution enables users to identify, assess, and remediate vulnerabilities across their IT environments, including on-premises, cloud, and mobile assets. Qualys offers continuous monitoring, ensuring that organizations can detec... Read more about Qualys Cloud Platform

UCMDB (Universal Configuration Management Database) is a powerful configuration management database software designed to help organizations manage and track their IT infrastructure. It allows businesses to create a centralized repository of information about their hardware, software, network devices, and configurations. UCMDB is used to maintain an up-to-date inventory of IT assets, monitor change... Read more about UCMDB

ManageEngine ServiceDesk Plus MSP is an IT service management software specifically designed for managed service providers (MSPs). This platform enables MSPs to manage multiple clients with distinct service desks, streamline ticketing processes, and ensure efficient service delivery. It includes features such as incident management, problem resolution, asset tracking, and contract management, help... Read more about ManageEngine ServiceDesk Plus MSP

1E Platform is a comprehensive endpoint detection and response (EDR) software designed to protect organizations from cyber threats by securing all connected devices. The platform enables real-time monitoring, threat detection, and incident response, allowing IT teams to identify and mitigate potential security risks swiftly. With automated remediation tools, 1E Platform reduces response time to se... Read more about 1E Platform

EV Service Manager is a robust help desk software solution designed to enhance customer support and streamline service management for businesses. This comprehensive platform allows organizations to manage service requests, track issues, and resolve customer inquiries efficiently. With its intuitive interface, users can easily log and categorize support tickets, assign them to team members, and mon... Read more about EV Service Manager

Matrix42 Service Management is an advanced help desk software solution designed to optimize IT service management (ITSM) and improve the overall user experience. The platform provides IT teams with powerful tools to manage incidents, service requests, and problem resolutions, ensuring efficient IT support operations. Matrix42 Service Management features a user-friendly self-service portal, allowin... Read more about Matrix42 Service Management

TOPdesk is a versatile service management software designed to enhance the efficiency of IT, facility, and service desks in organizations. Its strength lies in its incident and request management features, streamlining the process of handling and resolving user queries and issues. TOPdesk facilitates effective asset management, ensuring a comprehensive overview and maintenance of organizational re... Read more about TOPdesk

AssetSonar is a powerful asset tracking software designed to help organizations efficiently manage and track their physical assets throughout their lifecycle. This user-friendly platform provides real-time visibility into asset location, usage, and condition, enabling businesses to optimize their asset management processes. With features like barcode scanning, inventory management, and automated a... Read more about EZO AssetSonar

Fossil is an innovative Configuration Management Database (CMDB) software designed to help organizations manage their IT assets and configurations effectively. This platform provides a centralized repository for storing information about hardware, software, and network components, enabling IT teams to maintain an accurate inventory of their resources. With its user-friendly interface, users can ea... Read more about Fossil

SmartCMDB is a configuration management database (CMDB) software that enables IT departments to catalog and manage the components of their IT infrastructure. The platform provides a comprehensive view of hardware, software, network resources, and dependencies, enabling IT teams to monitor assets effectively. SmartCMDB automates the discovery and documentation of assets, minimizing manual data entr... Read more about SmartCMDB

SmartITSM is IT service management software designed to streamline IT operations, automate workflows, and improve service delivery for organizations. The platform includes modules for incident management, change management, asset management, and service requests, helping IT teams deliver efficient and organized support. SmartITSM’s automation features reduce response times by routing tickets to ... Read more about SmartITSM

iTOP is a flexible help desk software designed to simplify IT service management and improve support efficiency. It allows IT teams to manage and resolve user requests effectively, providing tools for ticket creation, tracking, and prioritization. iTOP supports customizable workflows, allowing organizations to tailor the software to fit their unique support processes. With its knowledge base featu... Read more about iTOP

Axonius is an intelligent IT asset management software that provides organizations with a comprehensive view of all digital assets within their networks, including devices, users, and software applications. It integrates with over 500 IT and security solutions, enabling automatic asset discovery, real-time monitoring, and cross-platform compatibility. Axonius empowers IT teams to manage the full a... Read more about Axonius

Motadata ServiceOps is a robust IT Service Management (ITSM) software designed to streamline and optimize IT operations within organizations of all sizes. With its comprehensive suite of tools, ServiceOps facilitates efficient incident management, problem resolution, and change management, ensuring minimal downtime and enhanced service quality. The software features a user-friendly ticketing syste... Read more about Motadata ServiceOps

Serviceaide ChangeGear is a dynamic IT Service Management (ITSM) software developed to streamline and automate IT processes for businesses. Its standout feature is the integration of advanced artificial intelligence (AI) technology, which significantly enhances service desk efficiency. ChangeGear excels in providing solutions for incident management, service request handling, and change management... Read more about Serviceaide ChangeGear

Deepser is an advanced help desk software designed to streamline customer support and enhance service delivery for businesses across various industries. This comprehensive platform offers a suite of tools that facilitate ticket management, customer communication, knowledge base creation, and reporting, ensuring that organizations can provide exceptional customer service. Deepser’s user-friendly ... Read more about Deepser

Inserve is a robust help desk software solution designed to streamline customer support operations and enhance service quality. With Inserve, businesses can efficiently manage customer inquiries, track support tickets, and ensure timely resolution of issues. The platform offers an easy-to-use interface that allows customer service representatives to log, prioritize, and categorize tickets based on... Read more about Inserve

Pointel Configuration Management Solution is a specialized contact center software designed to streamline configuration management and improve operational efficiency. The platform enables administrators to manage contact center settings, customize agent profiles, and monitor system configurations, ensuring consistency and compliance. Pointel’s solution includes tools for tracking configuration c... Read more about Pointel Configuration Management Solution