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SurveyMonkey Claim

The World’s Most Popular Free Online Survey Tool

 3.8

(1 Reviews)

Why SoftwareWorld Chooses SurveyMonkey:

“SoftwareWorld likely chose SurveyMonkey based on its user-friendly interface, robust features, and versatility in creating surveys. Users appreciate its wide range of customizable templates, ease of data analysis, and integration capabilities with other platforms. The platform's reliability and strong customer support also contribute to its positive reputation, making it a preferred choice for businesses and individuals seeking effective survey solutions.”

Highly Recommended

SurveyMonkey Overview

SurveyMonkey is an online survey tool that enables users to create, send, and analyze surveys. It's designed for ease of use, allowing users to quickly create surveys with a variety of question types, including multiple choice, rating scales, and open-ended responses. SurveyMonkey offers templates and question banks to simplify survey creation. The platform also supports custom branding, enabling businesses to align surveys with their visual identity. Analysis features include real-time results, data filtering, and export options for further analysis. SurveyMonkey facilitates audience targeting and survey distribution through various channels, including email and social media. Additionally, it ensures data security and compliance with privacy standards. This tool is suitable for a wide range of survey needs, from customer feedback to market research.

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SurveyMonkey Screenshot & Video

Contact Details

  • Vendor Name Momentive
  • Founded 1999
  • Location United States
  • Employees 1000+

Support

  • 24x7 Support 24x7 Support
  • Email Email
  • Phone Phone
  • Chat Chat
  • Knowledge Base Knowledge Base

Training

  • Webinar Webinar
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based
  • iPhone iPhone
  • Android Android

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business
  • Large-Enterprise-Business Large-Enterprise-Business

Languages Supported

English


Industries

Computer Software, E-commerce, Information Technology & Services, Manufacturing, Retail, Wholesale

SurveyMonkey Features

  • Arrow Icon Trend Analysis
  • Arrow Icon Survey/Poll Management
  • Arrow Icon Data Visualization
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Chat/Messaging
  • Arrow Icon CRM
  • Arrow Icon Feedback Management
  • Arrow Icon Customer Segmentation
  • Arrow Icon Customer Database
  • Arrow Icon SMS Messaging
  • Arrow Icon Visual Analytics
  • Arrow Icon Email Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Complaint Monitoring
  • Arrow Icon Customer Experience Management
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Performance Metrics
  • Arrow Icon Social Media Integration
  • Arrow Icon Customer Journey Mapping
  • Arrow Icon NPS Survey
  • Arrow Icon CES Survey
  • Arrow Icon CSAT Survey
  • Arrow Icon Performance Management
  • Arrow Icon Employee Recognition
  • Arrow Icon Real Time Data
  • Arrow Icon Progress Tracking
  • Arrow Icon Goal Management
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Engagement Tracking
  • Arrow Icon Employee Onboarding
  • Arrow Icon Chat/Messaging
  • Arrow Icon Pulse Surveys
  • Arrow Icon Goal Setting/Tracking
  • Arrow Icon Gamification
  • Arrow Icon Training Management
  • Arrow Icon Benchmarking
  • Arrow Icon Feedback Management
  • Arrow Icon 360 Degree Feedback
  • Arrow Icon Performance Metrics
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Communication Management
  • Arrow Icon Employee Reward Programs
  • Arrow Icon Question Library
  • Arrow Icon Employee Management
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Employee Database
  • Arrow Icon Negative Feedback Management
  • Arrow Icon Employee Portal
  • Arrow Icon URL Customization
  • Arrow Icon Offline Response Collection
  • Arrow Icon Feedback Management
  • Arrow Icon Template Management
  • Arrow Icon Email Marketing
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Multi-Language
  • Arrow Icon Data Import/Export
  • Arrow Icon Real Time Data
  • Arrow Icon Engagement Tracking
  • Arrow Icon Question Piping
  • Arrow Icon Data Analysis Tools
  • Arrow Icon Activity Dashboard
  • Arrow Icon Customer Segmentation
  • Arrow Icon Question Library
  • Arrow Icon Survey Builder
  • Arrow Icon Customizable Questions
  • Arrow Icon Randomization
  • Arrow Icon Support Audio/Images/Video
  • Arrow Icon Site Intercept Survey
  • Arrow Icon Question Branching
  • Arrow Icon Multi-Channel Distribution
  • Arrow Icon Drag & Drop
  • Arrow Icon Social Media Integration
  • Arrow Icon Skip Logic
  • Arrow Icon Response Validation
  • Arrow Icon Pulse Surveys
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Visual Analytics
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Artificial Intelligence
  • Arrow Icon Progress Tracking
  • Arrow Icon Anonymous Feedback
  • Arrow Icon Survey/Poll Management
  • Arrow Icon Employee Database
  • Arrow Icon Skills Assessment
  • Arrow Icon Appraisal History
  • Arrow Icon Rater Selection
  • Arrow Icon Self Service Portal
  • Arrow Icon Feedback Management
  • Arrow Icon Email Reminders
  • Arrow Icon Ratings/Reviews
  • Arrow Icon Performance Review Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon Employee Profiles
  • Arrow Icon Self Assessment
  • Arrow Icon Employee Portal
  • Arrow Icon Customizable Questions
  • Arrow Icon Pulse Surveys
  • Arrow Icon Question Library
  • Arrow Icon Performance Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Goal Setting/Tracking
  • Arrow Icon Assessment Management
  • Arrow Icon Benchmarking
  • Arrow Icon Continuous Feedback
  • Arrow Icon Individual Development Plans
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Dashboard
  • Arrow Icon Data Visualization
  • Arrow Icon Text Analysis
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Customer Segmentation
  • Arrow Icon Negative Feedback Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Real-Time Notifications
  • Arrow Icon Knowledge Management
  • Arrow Icon Customizable Templates
  • Arrow Icon Customizable Fields
  • Arrow Icon Survey/Poll Management
  • Arrow Icon Feedback Management
  • Arrow Icon Customizable Forms
  • Arrow Icon Multi-Channel Data Collection
  • Arrow Icon NPS Survey Structure
  • Arrow Icon Forms Creation & Design
  • Arrow Icon Template Management
  • Arrow Icon Data Import/Export
  • Arrow Icon Drag & Drop
  • Arrow Icon Conditional Logic
  • Arrow Icon Electronic Signature
  • Arrow Icon Forms Creation & Design
  • Arrow Icon Customizable Templates
  • Arrow Icon Offline Access
  • Arrow Icon Archiving & Retention
  • Arrow Icon Collaboration Tools
  • Arrow Icon Drag & Drop
  • Arrow Icon Version Control
  • Arrow Icon Forms Management
  • Arrow Icon Process/Workflow Automation
  • Arrow Icon Full Text Search
  • Arrow Icon Third-Party Integrations
  • Arrow Icon Data Import/Export
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon File Storage
  • Arrow Icon Customizable Forms
  • Arrow Icon Text Fields
  • Arrow Icon Anonymous Feedback
  • Arrow Icon NPS of Customers
  • Arrow Icon Negative Feedback Management
  • Arrow Icon Third-Party Integrations
  • Arrow Icon Pulse Surveys
  • Arrow Icon Multi-Channel Distribution
  • Arrow Icon Text Analysis
  • Arrow Icon NPS of Employees
  • Arrow Icon Segmentation
  • Arrow Icon Mobile Survey
  • Arrow Icon Multi-Language
  • Arrow Icon Live Results Sharing
  • Arrow Icon Customizable Branding
  • Arrow Icon Online Polling
  • Arrow Icon Survey/Poll Management
  • Arrow Icon Multiple Question Types
  • Arrow Icon Presentation Tools
  • Arrow Icon Support Audio/Images/Video
  • Arrow Icon Phone Polling
  • Arrow Icon Q&A Management
  • Arrow Icon Skip Logic
  • Arrow Icon Feedback Management
  • Arrow Icon Email Distribution
  • Arrow Icon Data Analysis Tools

SurveyMonkey Pricing

Pricing Type

  • Pricing Type Usage Based

Preferred Currency

  • INR (₹) INR (₹)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • Annual Subscription Annual Subscription

Plans & Packages

Team Advantage

$17.16 Per Month

Team Premier

$43.06 One-time

SurveyMonkey Reviews

 3.8

(1 Reviews)
Anonymous User

Anonymous User

Freelance at Ysd

SurveyMonkey: Reliable Tool for Collecting and Analyzing Feedback

I’ve been using SurveyMonkey for over a year to collect customer feedback, employee surveys, and market research responses, and overall, it’s been a solid and dependable experience. Right from the start, I appreciated how intuitive and easy-to-use the platform is. Creating surveys is straightforward with a wide variety of question types, pre-built templates, and branching logic that allows for more personalized surveys. One of the features I value most is the real-time analytics. Once responses start coming in, the dashboards update instantly, making it easy to track trends and spot critical feedback. The customization options for branding, themes, and question design are also very handy — I was able to make surveys look professional and aligned with our company’s style without needing any design expertise. Integrations with platforms like Mailchimp, Slack, and HubSpot have streamlined our workflow, allowing survey responses to flow directly into our CRM and team communication channels. Additionally, the mobile-friendly interface allows respondents to complete surveys on any device, which has boosted response rates significantly. However, SurveyMonkey does have some drawbacks. Some advanced features, like detailed reporting and exporting options, are locked behind higher-tier plans, which can make it expensive for smaller teams. The free plan is quite limited in terms of responses and customization. Overall, my experience with SurveyMonkey has been positive and productive. It’s a reliable tool for anyone looking to collect feedback quickly and analyze it effectively. While it may not have every advanced feature, it handles the essentials exceptionally well and is easy to adopt for teams of any size.

Review Date: 21 September, 2025

Ratings

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SurveyMonkey FAQs

SurveyMonkey is an online survey tool that enables users to create, send, and analyze surveys. It's designed for ease of use, allowing users to quickly create surveys with a variety of question types, including multiple choice, rating scales, and open-ended responses. SurveyMonkey offers templates and question banks to simplify survey creation. The platform also supports custom branding, enabling businesses to align surveys with their visual identity. Analysis features include real-time results, data filtering, and export options for further analysis. SurveyMonkey facilitates audience targeting and survey distribution through various channels, including email and social media. Additionally, it ensures data security and compliance with privacy standards. This tool is suitable for a wide range of survey needs, from customer feedback to market research.

  • No, SurveyMonkey does not offer a free version.

  • Yes, SurveyMonkey offers a free trial.

  • No, Credit Card details are not required for the SurveyMonkey trial.

  • SurveyMonkey offers the following pricing plans & packages:

    Team Advantage

    $17.16 Per Month

    Team Premier

    $43.06 One-time

  • SurveyMonkey supports the following payment frequencies:

    • Annual Subscription

  • No, SurveyMonkey does not offer an API.

  • SurveyMonkey offers support with the following options:
    • 24x7 Support , Email , Phone , Chat , Knowledge Base

  • SurveyMonkey offers training with the following options:
    • Webinar , Documentation

  • SurveyMonkey supports the following languages:
    • English

  • Following are the typical users of the SurveyMonkey:
    • Self-Employed , Small-Business , Midsize-Business , Large-Enterprise-Business

  • SurveyMonkey supports the following deployment:
    • Cloud Hosted

  • SurveyMonkey supports the following devices and operating systems:
    • Web-Based , iPhone , Android

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