Why SoftwareWorld Chooses Retently:

“SoftwareWorld likely chose Retently based on positive online user reviews highlighting its robust features for customer feedback and Net Promoter Score (NPS) surveys. Users appreciate its intuitive interface, seamless integration capabilities, and insightful analytics that help businesses enhance customer satisfaction and loyalty. The platform's ability to deliver actionable insights and improve customer experience may have contributed to its selection.”

Highly Recommended

Retently Overview

Retently is a cutting-edge customer loyalty software designed to help businesses build and maintain strong relationships with their customers. This platform offers a suite of tools for collecting and analyzing customer feedback, managing loyalty programs, and automating personalized communications. Retently enables businesses to measure customer satisfaction through Net Promoter Score (NPS) surveys, providing actionable insights to enhance customer experiences and drive retention. The software includes features for segmenting customers, rewarding loyal patrons, and sending targeted offers, ensuring that each interaction is meaningful and engaging. Additionally, Retently integrates seamlessly with CRM systems and marketing platforms, facilitating a unified approach to customer relationship management. With its user-friendly interface and robust analytics, Retently empowers businesses to foster loyalty, increase repeat business, and achieve sustainable growth.

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Contact Details

  • Vendor Name Retently
  • Founded 2015
  • Location United States

Support

  • 24x7 Support 24x7 Support
  • Email Email
  • Phone Phone
  • Chat Chat
  • Knowledge Base Knowledge Base
  • FAQs/Forum FAQs/Forum

Training

  • In-person In-person
  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Accounting, Advertising & Marketing, E-learning, Leisure & Travel, Retail, Travel & Tourism

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Retently Features

  • Arrow Icon Trend Analysis
  • Arrow Icon Survey/Poll Management
  • Arrow Icon Data Visualization
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Chat/Messaging
  • Arrow Icon CRM
  • Arrow Icon Feedback Management
  • Arrow Icon Customer Segmentation
  • Arrow Icon Customer Database
  • Arrow Icon SMS Messaging
  • Arrow Icon Visual Analytics
  • Arrow Icon Email Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Complaint Monitoring
  • Arrow Icon Customer Experience Management
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Performance Metrics
  • Arrow Icon Social Media Integration
  • Arrow Icon Customer Journey Mapping
  • Arrow Icon NPS Survey
  • Arrow Icon CES Survey
  • Arrow Icon CSAT Survey
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Dashboard
  • Arrow Icon Data Visualization
  • Arrow Icon Text Analysis
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Customer Segmentation
  • Arrow Icon Negative Feedback Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Real-Time Notifications
  • Arrow Icon Knowledge Management
  • Arrow Icon Customizable Templates
  • Arrow Icon Customizable Fields
  • Arrow Icon Survey/Poll Management
  • Arrow Icon Feedback Management
  • Arrow Icon Customizable Forms
  • Arrow Icon Multi-Channel Data Collection
  • Arrow Icon NPS Survey Structure
  • Arrow Icon Referral Tracking
  • Arrow Icon Member Portal
  • Arrow Icon Social Promotion
  • Arrow Icon Gift Card Management
  • Arrow Icon Loyalty Program
  • Arrow Icon Customer Activity Tracking
  • Arrow Icon Customer Surveys
  • Arrow Icon Loyalty Cards
  • Arrow Icon Rewards Management
  • Arrow Icon CRM
  • Arrow Icon Engagement Tracking
  • Arrow Icon Membership Management
  • Arrow Icon Promotions Management
  • Arrow Icon Survey/Poll Management
  • Arrow Icon Campaign Management
  • Arrow Icon Multi-Channel Marketing
  • Arrow Icon Gamification
  • Arrow Icon eCommerce Management
  • Arrow Icon Onboarding
  • Arrow Icon Collaboration Tools
  • Arrow Icon Health Score
  • Arrow Icon Account Alerts
  • Arrow Icon Account Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Revenue Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon Usage Tracking/Analytics
  • Arrow Icon Customer Engagement
  • Arrow Icon Activity Tracking
  • Arrow Icon Task Management
  • Arrow Icon NPS of Customers
  • Arrow Icon Text Fields
  • Arrow Icon Anonymous Feedback
  • Arrow Icon NPS of Customers
  • Arrow Icon Negative Feedback Management
  • Arrow Icon Third-Party Integrations
  • Arrow Icon Pulse Surveys
  • Arrow Icon Multi-Channel Distribution
  • Arrow Icon Text Analysis
  • Arrow Icon NPS of Employees
  • Arrow Icon Segmentation
  • Arrow Icon Mobile Survey
  • Arrow Icon Multi-Language
  • Arrow Icon Social Sharing
  • Arrow Icon Review Notification
  • Arrow Icon Campaign Management
  • Arrow Icon Review Monitoring
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Negative Feedback Management
  • Arrow Icon Dashboard
  • Arrow Icon Review Request
  • Arrow Icon Response Management

Retently Pricing

Pricing Type

  • Pricing Type Flat Rate

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Basic

$50 Per Month

Retently FAQs

Retently is a cutting-edge customer loyalty software designed to help businesses build and maintain strong relationships with their customers. This platform offers a suite of tools for collecting and analyzing customer feedback, managing loyalty programs, and automating personalized communications. Retently enables businesses to measure customer satisfaction through Net Promoter Score (NPS) surveys, providing actionable insights to enhance customer experiences and drive retention. The software includes features for segmenting customers, rewarding loyal patrons, and sending targeted offers, ensuring that each interaction is meaningful and engaging. Additionally, Retently integrates seamlessly with CRM systems and marketing platforms, facilitating a unified approach to customer relationship management. With its user-friendly interface and robust analytics, Retently empowers businesses to foster loyalty, increase repeat business, and achieve sustainable growth.

  • No, Retently does not offer a free version.

  • Yes, Retently offers a free trial.

  • No, Credit Card details are not required for the Retently trial.

  • Retently offers the following pricing plans & packages:

    Basic

    $50 Per Month

  • Retently supports the following payment frequencies:

    • Monthly Subscription

  • No, Retently does not offer an API.

  • Retently offers support with the following options:
    • 24x7 Support , Email , Phone , Chat , Knowledge Base , FAQs/Forum

  • Retently offers training with the following options:
    • In-person , Live Online , Webinar , Documentation , Videos

  • Retently supports the following languages:
    • English

  • Following are the typical users of the Retently:
    • Self-Employed , Small-Business , Midsize-Business

  • Retently supports the following deployment:
    • Cloud Hosted

  • Retently supports the following devices and operating systems:
    • Web-Based

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