Knowlarity Overview

Knowlarity is a leading cloud communication platform that enables businesses to manage their communications more effectively by leveraging cloud-based solutions for voice, SMS, and video. With Knowlarity, companies can set up virtual phone numbers, interactive voice response (IVR) systems, and automated call routing to enhance customer interactions and streamline operations. The platform integrates seamlessly with CRM systems, enabling a unified view of customer interactions and supporting personalized communication. Its analytics features provide insights into call metrics, customer satisfaction, and agent performance, allowing companies to continuously improve their communication strategies. Ideal for customer support, sales, and marketing teams, Knowlarity’s solutions reduce the need for traditional infrastructure, lowering costs and providing scalability. Knowlarity helps businesses enhance their customer engagement and achieve a high level of operational efficiency in their communication workflows.

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Knowlarity Screenshot & Video

Contact Details

  • Vendor Name Knowlarity Communication
  • Founded 2009
  • Location Singapore

Support

  • Email Email
  • Phone Phone
  • Chat Chat
  • Knowledge Base Knowledge Base

Training

  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • On-Premise On-Premise
  • Web-Based Web-Based
  • Windows Windows
  • Linux Linux

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Education Management, Health, Hospital & Health Care

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Knowlarity Features

  • Arrow Icon Call Recording
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon Call Routing
  • Arrow Icon Call Monitoring
  • Arrow Icon Call Logging
  • Arrow Icon Call Center Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon Call Tracking
  • Arrow Icon Callback Scheduling
  • Arrow Icon Progressive Dialer
  • Arrow Icon Manual Dialer
  • Arrow Icon Call Transfer
  • Arrow Icon Voice Mail
  • Arrow Icon Contact Management
  • Arrow Icon Inbound Call Center
  • Arrow Icon Chat/Messaging
  • Arrow Icon Outbound Call Center
  • Arrow Icon Alerts/Escalation
  • Arrow Icon CRM
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Call Scripting
  • Arrow Icon Caller ID
  • Arrow Icon Automatic Call Distribution
  • Arrow Icon Queue Management
  • Arrow Icon Call Reporting
  • Arrow Icon Auto-Dialer
  • Arrow Icon Blended Call Center
  • Arrow Icon Predictive Dialer
  • Arrow Icon Interaction Tracking
  • Arrow Icon Churn Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Email Management
  • Arrow Icon Social Media Integration
  • Arrow Icon CRM
  • Arrow Icon Multi-Language
  • Arrow Icon Real Time Analytics
  • Arrow Icon Campaign Management
  • Arrow Icon Content Management
  • Arrow Icon Event Triggered Actions
  • Arrow Icon Feedback Management
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Customer Database
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Customer Experience Management
  • Arrow Icon Communication Management
  • Arrow Icon Live Chat
  • Arrow Icon Customer Segmentation
  • Arrow Icon Visual Analytics
  • Arrow Icon Customer History
  • Arrow Icon Customer Portal
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Contact Management
  • Arrow Icon Interaction Tracking
  • Arrow Icon Text-to-Win
  • Arrow Icon Mobile Keywords
  • Arrow Icon SMS Messaging
  • Arrow Icon Message Personalization
  • Arrow Icon Campaign Management
  • Arrow Icon Customer Segmentation
  • Arrow Icon Multi-Campaign
  • Arrow Icon Automated Responses
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Communication Management
  • Arrow Icon Scheduled Messaging
  • Arrow Icon Polls/Voting
  • Arrow Icon Mass Texting
  • Arrow Icon MMS
  • Arrow Icon Contact Database
  • Arrow Icon Chat/Messaging
  • Arrow Icon Campaign Planning
  • Arrow Icon 2-Way Messaging
  • Arrow Icon Live Chat
  • Arrow Icon Engagement Tracking
  • Arrow Icon Mobile Coupons
  • Arrow Icon SMS Marketing
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Compliance Management
  • Arrow Icon Reputation Management
  • Arrow Icon Multi-Language
  • Arrow Icon QR Codes
  • Arrow Icon Reminders
  • Arrow Icon Open Rate Tracking
  • Arrow Icon Interaction Tracking
  • Arrow Icon Call Tagging
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon Call Monitoring
  • Arrow Icon Automatic Call Distribution
  • Arrow Icon File Transfer
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Performance Metrics
  • Arrow Icon Recording
  • Arrow Icon Event Triggered Actions
  • Arrow Icon Activity Dashboard
  • Arrow Icon Contact Management
  • Arrow Icon Scheduled Recording
  • Arrow Icon Voice Mail
  • Arrow Icon Call Transcription
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Call Center Management
  • Arrow Icon Auto-Dialer
  • Arrow Icon File Sharing
  • Arrow Icon Fax Management
  • Arrow Icon Chat/Messaging
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Call Recording
  • Arrow Icon Audio/Video Conferencing
  • Arrow Icon Call Routing
  • Arrow Icon Automated Routing
  • Arrow Icon Quality Management
  • Arrow Icon Queue Management
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon Collaboration Tools
  • Arrow Icon Agent Interface
  • Arrow Icon Chatbot
  • Arrow Icon Auto-Dialer
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Workforce Management
  • Arrow Icon Contextual Guidance
  • Arrow Icon Live Chat
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Pre-Configured Bot
  • Arrow Icon For Developers
  • Arrow Icon Multi-Language
  • Arrow Icon Code-free Development
  • Arrow Icon Speech Synthesis
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Speech Recognition
  • Arrow Icon Intent Recognition
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Chatbot
  • Arrow Icon Product Recommendations
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon SMS Messaging
  • Arrow Icon Group Messaging
  • Arrow Icon Video Chat
  • Arrow Icon Human Handover
  • Arrow Icon Email Automation
  • Arrow Icon Audience Targeting
  • Arrow Icon Lead Distribution
  • Arrow Icon Chatbot
  • Arrow Icon Appointment Scheduling
  • Arrow Icon Lead Qualification
  • Arrow Icon Template Management
  • Arrow Icon Workflow Management
  • Arrow Icon Third-Party Integrations
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Content Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon On-Demand Communications
  • Arrow Icon Personalization
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Interactive Content
  • Arrow Icon Video Support
  • Arrow Icon Customer Database
  • Arrow Icon Chat/Messaging
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Batch Communications
  • Arrow Icon Customer History
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Feedback Management
  • Arrow Icon Call Center Management
  • Arrow Icon Call Routing
  • Arrow Icon Voice Mail
  • Arrow Icon Text to Speech
  • Arrow Icon Call Recording
  • Arrow Icon Call Logging
  • Arrow Icon Survey/Poll Management
  • Arrow Icon Callback Scheduling
  • Arrow Icon Phone Key Input
  • Arrow Icon Reporting & Statistics
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Caller ID
  • Arrow Icon Campaign Management
  • Arrow Icon Call Disposition
  • Arrow Icon Call Monitoring
  • Arrow Icon Auto-Dialer
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Multiple Scripts
  • Arrow Icon Automatic Call Distribution
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon Voice Customization
  • Arrow Icon Real-Time Monitoring
  • Arrow Icon Pre-recorded Messages
  • Arrow Icon Call Logging
  • Arrow Icon Caller ID
  • Arrow Icon Video Conferencing
  • Arrow Icon Call Routing
  • Arrow Icon Call Recording
  • Arrow Icon Caller Profiles
  • Arrow Icon Live Chat
  • Arrow Icon Data Security
  • Arrow Icon Natural Language Processing
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Predictive Analytics
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Call Recording
  • Arrow Icon Automatic Transcription
  • Arrow Icon Customer Experience Management
  • Arrow Icon Call Center Management
  • Arrow Icon Self-Service Search
  • Arrow Icon Call Center Management
  • Arrow Icon Call Transfer
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon VoIP
  • Arrow Icon Voice Mail
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Caller ID
  • Arrow Icon Call Monitoring
  • Arrow Icon Call Recording
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Auto-Dialer
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Call Routing
  • Arrow Icon Automatic Call Distribution
  • Arrow Icon Presentation Streaming
  • Arrow Icon Auto Framing
  • Arrow Icon Private Chat
  • Arrow Icon Two Way Audio & Video
  • Arrow Icon File Sharing
  • Arrow Icon Screen Sharing
  • Arrow Icon Real-Time Chat
  • Arrow Icon Recording
  • Arrow Icon Polls/Voting
  • Arrow Icon Mobile Access
  • Arrow Icon User Profiles
  • Arrow Icon Automatic Transcription
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Call Screening
  • Arrow Icon Caller ID
  • Arrow Icon Call Routing
  • Arrow Icon Call Monitoring
  • Arrow Icon Contact Management
  • Arrow Icon SIP Trunking
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon Call Recording
  • Arrow Icon Call Center Management
  • Arrow Icon Call Transfer
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Auto-Dialer
  • Arrow Icon Automatic Call Distribution
  • Arrow Icon Mobile Access
  • Arrow Icon Voice Mail
  • Arrow Icon Call Tracking

Knowlarity Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • SGD ($) SGD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA

Knowlarity FAQs

Knowlarity is a leading cloud communication platform that enables businesses to manage their communications more effectively by leveraging cloud-based solutions for voice, SMS, and video. With Knowlarity, companies can set up virtual phone numbers, interactive voice response (IVR) systems, and automated call routing to enhance customer interactions and streamline operations. The platform integrates seamlessly with CRM systems, enabling a unified view of customer interactions and supporting personalized communication. Its analytics features provide insights into call metrics, customer satisfaction, and agent performance, allowing companies to continuously improve their communication strategies. Ideal for customer support, sales, and marketing teams, Knowlarity’s solutions reduce the need for traditional infrastructure, lowering costs and providing scalability. Knowlarity helps businesses enhance their customer engagement and achieve a high level of operational efficiency in their communication workflows.

  • No, Knowlarity does not offer a free version.

  • Yes, Knowlarity offers a free trial.

  • No, Credit Card details are not required for the Knowlarity trial.

  • No, Knowlarity does not offer an API.

  • Knowlarity offers support with the following options:
    • Email , Phone , Chat , Knowledge Base

  • Knowlarity offers training with the following options:
    • Documentation , Videos

  • Knowlarity supports the following languages:
    • English

  • Following are the typical users of the Knowlarity:
    • Self-Employed , Small-Business , Midsize-Business

  • Knowlarity supports the following deployment:
    • Cloud Hosted , On-Premise

  • Knowlarity supports the following devices and operating systems:
    • Web-Based , Windows , Linux