Top Operata Alternatives & Competitors

Bitrix24 is a versatile business management platform designed to streamline tasks and boost team collaboration. It serves as a centralized hub, integrating tools for communication, project management, and customer relationship management. With features like file sharing, automation, calendars, and task tracking, Bitrix24 simplifies daily operations for businesses of all sizes. Its user-friendly in... Read more about Bitrix24

CallHub is a versatile software tailored for organizations that need to conduct outreach and engagement efficiently. Its standout feature is the ability to handle mass calling and texting campaigns, making it ideal for political campaigns, nonprofits, and businesses. CallHub sets itself apart with tools like automated voice broadcasting and peer-to-peer texting, enabling large-scale communication ... Read more about CallHub

Aircall is a cloud-based phone system designed for modern businesses. It offers an intuitive interface that integrates seamlessly with popular CRM and helpdesk tools. Key features include easy call routing, voicemail, call recording, and analytics for performance monitoring. Aircall also supports international calling and number porting. Its click-to-dial function simplifies outbound calling, whil... Read more about Aircall

Centralpoint is a comprehensive knowledge management software designed to empower organizations with efficient information sharing and collaboration. This robust platform serves as a centralized repository for documents, resources, and expertise, enabling employees to access and share critical information effortlessly. With its intuitive search capabilities and customizable categorization, Central... Read more about Centralpoint

Convoso is a cloud-based call center solution designed to enhance outbound sales and lead generation. It offers an auto-dialer feature, streamlining the calling process. The software includes interactive voice response (IVR) systems for efficient call routing. Convoso supports real-time reporting and analytics, providing valuable insights into call operations. The tool is equipped with call record... Read more about Convoso

Datadog is a robust cloud-based monitoring and analytics platform designed to help businesses gain valuable insights into their digital infrastructure. It provides a comprehensive view of applications, servers, databases, and more for allowing users to monitor performance in real-time. With its user-friendly interface, Datadog simplifies the complex task of managing and optimizing IT resources. Th... Read more about Datadog

Dialpad is an innovative predictive dialer software designed to enhance the efficiency of sales and customer service teams. This platform utilizes advanced algorithms to automatically dial phone numbers and connect agents with live calls, minimizing idle time and increasing productivity. With Dialpad, users can easily manage call lists, track customer interactions, and access real-time analytics t... Read more about Dialpad

InConnect is a state-of-the-art patient engagement software designed to improve communication and interaction between healthcare providers and patients. This platform facilitates seamless communication through various channels, including messaging, video consultations, and appointment scheduling, ensuring that patients have access to the information and support they need. InConnect also offers per... Read more about InConnect

JustCall is a cloud-based phone system designed for business communication. It offers features like local phone numbers from over 58 countries, facilitating international calls. The platform enables both outbound and inbound calling, with call recording for quality monitoring. JustCall integrates smoothly with popular CRM and Helpdesk tools, enhancing customer relationship management. It includes ... Read more about JustCall

LiveAgent is a comprehensive customer support software designed to enhance customer service experiences. It offers a multi-channel helpdesk solution, integrating emails, live chat, social media, and phone calls into a single platform. Key features include ticket management, which organizes customer inquiries from various channels into a unified inbox. Live chat support allows real-time interaction... Read more about LiveAgent

Microcall is an amazing software solution designed to help organizations effectively manage and optimize their telecommunications expenses. It provides comprehensive telecom expense management (TEM) services, allowing businesses to track, analyze, and control their voice and data communication costs. Microcall offers features such as real-time monitoring of call records, invoice validation, and co... Read more about Microcall

Ringover is a cloud-based phone system designed for businesses seeking effective communication solutions. It offers features like call forwarding, ensuring calls are never missed. Ringover provides a unique feature of integrating with CRM systems, streamlining customer data management. The software includes voice and video conferencing, facilitating team collaboration. Users can benefit from call ... Read more about Ringover

3CX is a versatile, software-based PBX (Private Branch Exchange) solution designed to manage business communications. It supports both VoIP (Voice over Internet Protocol) and traditional phone lines. 3CX offers features like video conferencing, live chat, and mobile apps, facilitating remote communication. Its call center functionalities include call queuing, reporting, and recording. The system i... Read more about 3CX

ActivTrak is a user-friendly software designed for workforce analytics and productivity management. It's a cloud-based tool, making it easily accessible from anywhere. ActivTrak offers real-time monitoring of employee activity, ensuring efficient workflow and helping to identify bottlenecks. With its intuitive dashboard, managers can view comprehensive reports on team performance, providing insigh... Read more about ActivTrak