Top Helpwise Alternatives & Competitors

Finding the right software for your business can be challenging, and while Helpwise is a popular choice, it may not be the perfect fit for everyone. If you're exploring Helpwise alternatives, you're in the right place. We’ve compiled a list of the top competitors that offer similar features, pricing, and benefits. Compare the best alternatives to Helpwise and discover the ideal solution tailored to your needs.

Helpwise is also listed in these categories:

Last Updated: October 07, 2025

Popular Alternative Software

Brevo

Brevo

$562 Per month

GetResponse

GetResponse

$15.56 Per month

Moosend

Moosend

$7 Per month

Gmail

Gmail

$160.65 Per month

All Competitors and Alternatives to Helpwise

A flexible, innovative solution for people and organisations to achieve more.

Google Workspace, formerly known as G Suite, is a collection of cloud-based productivity and collaboration tools developed by Google. It includes popular applications such as Gmail for email, Google Drive for storage, Google Docs, Sheets, and Slides for document creation and editing, and Google Calendar for scheduling. Workspace enhances team collaboration through shared calendars, documents, and ... Read more about Google Workspace

Free Trial

14 Days

Pricing Type

$136.90 Per month

Location

United States

Shared Inbox, Help Center, & Live Chat Software

Help Scout is a customer service software designed to provide an efficient and organized way for businesses to handle customer support. It's primarily known for its shared inbox feature, which allows support teams to manage all customer emails in one place. This helps ensure that no customer query is missed or overlooked. Help Scout also offers a knowledge base platform, enabling companies to crea... Read more about Help Scout

Free Trial

Available

Pricing Type

$50 Per month

Location

United States

World's 1st Gmail-based Helpdesk

Hiver is a unique email management software designed primarily for Google Workspace users, focusing on streamlining Gmail for teams. It transforms Gmail into a collaborative hub, enabling teams to manage shared inboxes like support@ or sales@ without leaving their email interface. Hiver allows for efficient email delegation, status tracking, and seamless internal team communication, all within the... Read more about Hiver

Free Trial

7 Days

Pricing Type

$19 Per month

Location

United States

The only AI customer service solution you need

Intercom is a user-friendly software that helps businesses communicate with their customers more effectively. Picture a tool that blends email, chat, and automation to create a seamless conversation experience. It's like having a virtual receptionist who never sleeps, always ready to greet website visitors and answer their questions in real-time. Businesses can personalize messages based on custom... Read more about Intercom

Free Trial

14 Days

Pricing Type

$39 Per month

Location

United States

Simple Customer Support Software for Teams

LiveAgent is a comprehensive customer support software designed to enhance customer service experiences. It offers a multi-channel helpdesk solution, integrating emails, live chat, social media, and phone calls into a single platform. Key features include ticket management, which organizes customer inquiries from various channels into a unified inbox. Live chat support allows real-time interaction... Read more about LiveAgent

Free Trial

30 Days

Pricing Type

$9 Per month

Location

Slovakia

Connect, organize, and get things done with free personal email and calendar.

Microsoft Outlook is a widely recognized email client, part of the Microsoft Office suite, known for its robust functionality in managing emails, calendars, and contacts. It supports multiple email accounts, allowing users to manage various inboxes seamlessly. Outlook's calendar integration is a standout feature, enabling efficient scheduling and meeting organization. It also offers task managemen... Read more about Microsoft Outlook

Free Trial

NA

Pricing Type

$19.99 Per year

Location

United States

The team inbox and chat app empowering teams to truly collaborate around email.

Missive is a collaborative email and messaging application designed to boost team productivity and streamline communication. Unique for its ability to blend emails, chats, and tasks in a single thread, it enables teams to collaborate seamlessly within the context of each message. Users can comment directly on email threads, assign tasks, and share drafts before sending, fostering team coordination... Read more about Missive

Free Trial

NA

Pricing Type

$18 Per month

Location

Canada

Business Process Automation & Workflow Software

   4.0

 (1 Reviews)

Pipefy is a versatile business process management software designed to streamline workflows and optimize efficiency. Serving as an intuitive process management tool, Pipefy empowers users to create, automate, and monitor workflows seamlessly. It offers a range of features, including customizable process templates, automation rules, and dynamic forms for tailored solutions. With a user-friendly int... Read more about Pipefy

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Made for people. Built for productivity.

   4.5

 (1 Reviews)

Slack is a communication platform designed for teams, offering a streamlined way to collaborate. It organizes conversations into channels, allowing users to focus on specific topics or projects. Direct messaging enables private conversations, while file sharing makes document collaboration easy. Slack integrates with numerous apps, including Google Drive and Trello, enhancing its functionality. It... Read more about Slack

Free Trial

Available

Pricing Type

$2.78 Per month

Location

United States

Best Marketing Automation Platform

User.com is a comprehensive software platform designed to streamline business operations and enhance customer engagement. It's an all-in-one solution that combines advanced CRM (Customer Relationship Management) capabilities, marketing automation, and live chat tools. The platform excels in personalizing customer interactions, ensuring that each touchpoint is tailored and relevant. With User.com, ... Read more about User.com

Free Trial

NA

Pricing Type

Contact Vendor

Location

France

Secure, smart, and easy to use email

Gmail, a widely-used email service by Google, offers an intuitive, efficient, and useful platform for managing electronic correspondence. Its clean, user-friendly interface makes email organization simple, with features like customizable tabs and filters for sorting messages. The powerful search function, akin to Google's search engine, quickly finds specific emails. Gmail stands out with 15 GB of... Read more about Gmail

Free Trial

7 Days

Pricing Type

$160.65 Per month

Location

United States

Top Rated Customer Service Help Desk Software

Zoho Desk is a customer service software designed to help businesses manage customer support activities efficiently. It offers a range of features including a ticketing system, which organizes customer inquiries from various channels into a single interface for easier tracking and response. The software also includes a help center, allowing customers to find answers on their own through knowledge ... Read more about Zoho Desk

Free Trial

15 Days

Pricing Type

$420 Per month

Location

British Indian Ocean Territory

Best, easy, powerful yet affordable Customer Relationship Management (CRM) with sales and marketing automation for small businesses.

Agile CRM is a cloud-based customer relationship management software that integrates sales, marketing, and service functionalities. It offers contact management to organize customer data. Sales tracking tools help monitor deals and stages. With Agile CRM, users can automate marketing tasks like emails and social media campaigns. The software includes a telephony feature for customer calls within t... Read more about Agile CRM

Free Trial

NA

Pricing Type

$8.99 Per month

Location

United States

All-in-One CRM - Marketing, Sales & Support Software

EngageBay CRM is a comprehensive software solution tailored to enhance customer relationship management for businesses of all sizes. It serves as a centralized platform, simplifying the organization and nurturing of customer interactions, marketing efforts, and sales activities. With EngageBay CRM, you can efficiently manage leads, track customer interactions, and automate marketing campaigns, all... Read more about EngageBay CRM

Free Trial

Available

Pricing Type

$12.74 Per month

Location

United States

The efficiency of a help desk with the familiarity of email.

Front is a customer communication platform that centralizes email, social media, and other messaging into a single, streamlined inbox. It allows teams to collaborate effectively on customer communications by assigning, sharing, and discussing messages without switching between tools. Front's features include shared inboxes to ensure transparency and prevent duplicated efforts, and personalized inb... Read more about Front

Free Trial

7 Days

Pricing Type

$25 Per month

Location

United States

FAQs About Helpwise Alternatives

Some of the best alternatives to Helpwise include Gmail, Microsoft Outlook, Google Workspace, Slack, Zoho Desk, Help Scout, Intercom, Pipefy, Front, User.com, Hiver, LiveAgent, Agile CRM, EngageBay CRM and Missive. These alternatives offer similar features, better pricing, and more flexibility depending on your business needs.

There are various reasons why users look for alternatives to Helpwise, such as pricing concerns, missing features, better integration options, or improved customer support. Exploring alternative solutions ensures that businesses find the best fit for their specific requirements.

Yes! Depending on the product, you may find:

  • Free Trial options like Gmail, Google Workspace, Slack, Zoho Desk, Help Scout, Intercom, Front, Hiver, LiveAgent and EngageBay CRM (test premium features before subscribing).

These no-cost or low-cost alternatives can be ideal for startups and small businesses with budget constraints, but often come with feature limitations or usage caps. Always check each option’s details to ensure it fits your specific needs.

Small businesses looking for an easy-to-use and cost-effective alternative to Helpwise can consider Gmail, Microsoft Outlook, Google Workspace, Slack, Zoho Desk, Help Scout, Intercom, Front, User.com, Hiver, LiveAgent, Agile CRM, EngageBay CRM and Missive. These software options offer affordable pricing, simple setup, and essential business features tailored for growing teams.

Enterprises seeking a robust alternative to Helpwise can explore Microsoft Outlook, Google Workspace, Slack, Zoho Desk, Intercom, Pipefy, Front, User.com, Hiver, LiveAgent and Agile CRM. These platforms offer scalability, advanced automation, top-tier security, and enterprise-grade customer support to meet large-scale business needs.

Some of the best cloud-based alternatives to Helpwise include Gmail, Microsoft Outlook, Google Workspace, Slack, Zoho Desk, Help Scout, Intercom, Pipefy, Front, User.com, Hiver, LiveAgent, Agile CRM, EngageBay CRM and Missive. These platforms offer seamless remote access, real-time collaboration, automatic updates, and enhanced security for smooth software management.

Yes, most Helpwise alternatives provide mobile apps for iOS and Android. Options like Microsoft Outlook, Google Workspace, Slack, Zoho Desk, Help Scout, Intercom, Pipefy, Front, User.com, Hiver, LiveAgent and Missive offer full-featured mobile applications that allow users to manage tasks, track progress, and collaborate on the go.

In conclusion, while Helpwise offers a robust solution for team collaboration and customer support, it's essential to consider alternatives like Pipefy, Google Workspace, and Slack for project management and communication. Platforms such as Zoho Desk, Help Scout, and Front excel in customer service, while Hiver and EngageBay CRM provide integrated support and CRM functionalities. For real-time communication, LiveAgent and Intercom stand out. Ultimately, the best choice depends on your specific needs, team size, and workflow preferences, ensuring you select a tool that enhances productivity and customer engagement.