Top Gupshup Alternatives & Competitors

Finding the right software for your business can be challenging, and while Gupshup is a popular choice, it may not be the perfect fit for everyone. If you're exploring Gupshup alternatives, you're in the right place. We’ve compiled a list of the top competitors that offer similar features, pricing, and benefits. Compare the best alternatives to Gupshup and discover the ideal solution tailored to your needs.

Gupshup is also listed in these categories:

Last Updated: September 21, 2025

Popular Alternative Software

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$49 Per month

Twilio

Twilio

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Omnisend

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Klaviyo

$45 Per month

All Competitors and Alternatives to Gupshup

Sales CRM & Pipeline Management Software

Pipedrive is an outstanding CRM software designed to simplify and optimize sales processes for businesses. Its straightforward interface helps teams manage leads and deals efficiently. The software enables users to track communication, set reminders, and prioritize tasks, ensuring that opportunities are not missed. Pipedrive's visual sales pipeline provides a clear overview of deals, making it eas... Read more about Pipedrive

Free Trial

14 Days

Pricing Type

$14 Per month

Location

United States

Quiq is an innovative customer support software designed to enhance communication between businesses and their customers across various channels, including SMS, web chat, and social media. This platform enables organizations to provide timely and effective support, ensuring that customer inquiries are addressed promptly. Quiq's userfriendly interface allows support teams to manage multiple convers... Read more about Quiq

Free Trial

Available

Pricing Type

$6000 Per feautre

Location

United States

Your personal online shopping assistant that drives online sales through conversations.

Smartsupp is a live chat software designed to enhance customer engagement and support for businesses of various sizes. It allows website visitors to interact directly with customer service teams, offering real-time communication. The platform includes chatbot capabilities, which can automate responses and provide immediate assistance to common customer inquiries. Video recordings of visitor behavi... Read more about Smartsupp

Free Trial

14 Days

Pricing Type

$19.5 Per month

Location

Czech Republic

Mosaicx is an advanced artificial intelligence (AI) software solution that helps businesses leverage AI to automate processes, gain insights, and improve decision-making across various industries. Whether in finance, healthcare, marketing, or logistics, Mosaicx provides a wide range of AI tools, including machine learning, natural language processing, and computer vision, to enable businesses to a... Read more about Mosaicx

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Ignite Customer Engagement

Text Request is a comprehensive SMS messaging platform designed to streamline and enhance business communications. It enables organizations to send and receive text messages efficiently, using their existing business phone numbers. This feature enables direct and immediate communication with customers, clients, or team members, without the need for additional hardware or phone numbers. Text Reques... Read more about Text Request

Free Trial

30 Days

Pricing Type

$59 Per month

Location

United States

WATI is a conversational AI platform designed to streamline customer interactions and support across various channels like WhatsApp, web chat, and SMS. The platform leverages AI to automate responses to frequently asked questions, enhancing customer service while reducing the need for human intervention. WATI’s conversational bots are capable of handling inquiries, providing personalized recomme... Read more about WATI

Free Trial

Available

Pricing Type

$39 Per month

Location

NA

Customer Service Software to Create a Great Experience

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Zendesk Suite is a customer service software that streamlines interactions between businesses and their customers. It offers a unified interface for managing customer support across multiple channels like email, chat, phone, and social media. The suite includes ticketing system features for efficient issue tracking and resolution. Key functionalities also encompass a knowledge base for self-servic... Read more about Zendesk Suite

Free Trial

Available

Pricing Type

$55 Per month

Location

United States

Zenvia Conversion is a customer communications management software that enables businesses to optimize and automate interactions with customers across various channels. The platform supports multiple communication channels, including SMS, email, WhatsApp, and voice, allowing businesses to engage customers in real-time through their preferred medium. Zenvia Conversion’s intuitive interface makes ... Read more about Zenvia Conversion

Free Trial

NA

Pricing Type

$0 Per month

Location

Brazil

Zipteams is an innovative meeting software solution designed to facilitate seamless virtual collaboration for teams, businesses, and organizations. The platform allows users to host video meetings, webinars, and online collaborations with ease, offering features such as screen sharing, file sharing, live chat, and real-time collaboration tools. Zipteams ensures high-quality audio and video, even i... Read more about Zipteams

Free Trial

NA

Pricing Type

Contact Vendor

Location

India

Live Chat & AI Bots for Customer Messaging

Freshchat revolutionizes customer interaction with its intuitive and feature-rich live chat software. Tailored for businesses of all sizes, it offers an AI-driven chatbot that efficiently manages initial inquiries, routing complex issues to human agents. This ensures a seamless customer experience. Freshchat's multi-platform compatibility enhances its accessibility, making it easy to integrate int... Read more about Freshchat

Free Trial

14 Days

Pricing Type

$18.01 Per month

Location

United States

InConnect is a state-of-the-art patient engagement software designed to improve communication and interaction between healthcare providers and patients. This platform facilitates seamless communication through various channels, including messaging, video consultations, and appointment scheduling, ensuring that patients have access to the information and support they need. InConnect also offers per... Read more about InConnect

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Simple Customer Support Software for Teams

LiveAgent is a comprehensive customer support software designed to enhance customer service experiences. It offers a multi-channel helpdesk solution, integrating emails, live chat, social media, and phone calls into a single platform. Key features include ticket management, which organizes customer inquiries from various channels into a unified inbox. Live chat support allows real-time interaction... Read more about LiveAgent

Free Trial

30 Days

Pricing Type

$9 Per month

Location

Slovakia

FAQs About Gupshup Alternatives

Some of the best alternatives to Gupshup include Zendesk Suite, Freshchat, LiveAgent, Zenvia Conversion, Text Request, Smartsupp, InConnect, Quiq, WATI, Pipedrive, Mosaicx and Zipteams. These alternatives offer similar features, better pricing, and more flexibility depending on your business needs.

There are various reasons why users look for alternatives to Gupshup, such as pricing concerns, missing features, better integration options, or improved customer support. Exploring alternative solutions ensures that businesses find the best fit for their specific requirements.

Yes! Depending on the product, you may find:

  • Free Trial options like Zendesk Suite, Freshchat, LiveAgent, Text Request, Smartsupp, Quiq, WATI and Pipedrive (test premium features before subscribing).

These no-cost or low-cost alternatives can be ideal for startups and small businesses with budget constraints, but often come with feature limitations or usage caps. Always check each option’s details to ensure it fits your specific needs.

Small businesses looking for an easy-to-use and cost-effective alternative to Gupshup can consider Zendesk Suite, Freshchat, LiveAgent, Zenvia Conversion, Text Request, Smartsupp, InConnect, Quiq, WATI, Pipedrive, Mosaicx and Zipteams. These software options offer affordable pricing, simple setup, and essential business features tailored for growing teams.

Enterprises seeking a robust alternative to Gupshup can explore Zendesk Suite, Freshchat, LiveAgent, Text Request, Smartsupp and Pipedrive. These platforms offer scalability, advanced automation, top-tier security, and enterprise-grade customer support to meet large-scale business needs.

Some of the best cloud-based alternatives to Gupshup include Zendesk Suite, Freshchat, LiveAgent, Zenvia Conversion, Text Request, Smartsupp, InConnect, Quiq, WATI, Pipedrive, Mosaicx and Zipteams. These platforms offer seamless remote access, real-time collaboration, automatic updates, and enhanced security for smooth software management.

Yes, most Gupshup alternatives provide mobile apps for iOS and Android. Options like Zendesk Suite, Freshchat, LiveAgent, Zenvia Conversion, Text Request, Smartsupp and Pipedrive offer full-featured mobile applications that allow users to manage tasks, track progress, and collaborate on the go.

In conclusion, while Gupshup offers a robust platform for messaging and customer engagement, it's essential to consider alternatives like Smartsupp, Text Request, and LiveAgent, which provide unique features tailored to specific business needs. Solutions like Pipedrive and Zendesk Suite excel in CRM integration, while Freshchat and Quiq focus on enhancing customer interactions. For businesses seeking innovative communication strategies, InConnect, WATI, and Zenvia Conversion present compelling options. Ultimately, the best choice will depend on your organization's specific requirements, budget, and desired functionalities.