Top Dashly Alternatives & Competitors

Finding the right software for your business can be challenging, and while Dashly is a popular choice, it may not be the perfect fit for everyone. If you're exploring Dashly alternatives, you're in the right place. We’ve compiled a list of the top competitors that offer similar features, pricing, and benefits. Compare the best alternatives to Dashly and discover the ideal solution tailored to your needs.

Dashly is also listed in these categories:

Last Updated: October 06, 2025

Popular Alternative Software

Gorgias

Gorgias

$10 Per month

GetResponse

GetResponse

$15.56 Per month

Freshchat

Freshchat

$18.01 Per month

All Competitors and Alternatives to Dashly

Delight your customers with omnichannel support solutions that drive meaningful conversations across channels.

Freshdesk is a cloud-based customer service software offering a suite of tools to streamline support processes. It features a multi-channel ticketing system, allowing teams to manage conversations from email, chat, phone, and social media in one place. The software includes automation tools to assign tickets to the right agents and prioritize urgent issues. Freshdesk's self-service options, like k... Read more about Freshdesk

Free Trial

14 Days

Pricing Type

$999 Per month

Location

United States

The only AI customer service solution you need

Intercom is a user-friendly software that helps businesses communicate with their customers more effectively. Picture a tool that blends email, chat, and automation to create a seamless conversation experience. It's like having a virtual receptionist who never sleeps, always ready to greet website visitors and answer their questions in real-time. Businesses can personalize messages based on custom... Read more about Intercom

Free Trial

14 Days

Pricing Type

$39 Per month

Location

United States

Simple Customer Support Software for Teams

LiveAgent is a comprehensive customer support software designed to enhance customer service experiences. It offers a multi-channel helpdesk solution, integrating emails, live chat, social media, and phone calls into a single platform. Key features include ticket management, which organizes customer inquiries from various channels into a unified inbox. Live chat support allows real-time interaction... Read more about LiveAgent

Free Trial

30 Days

Pricing Type

$9 Per month

Location

Slovakia

LiveChat is a complete customer service platform that delights your customers and fuels your sales.

LiveChat is an online customer service software renowned for its efficiency and ease of use. Primarily, it offers a live chat system that businesses can integrate into their websites, allowing for real-time communication with visitors. This feature is highly customizable, enabling companies to tailor the chat experience to fit their brand and customer needs. Beyond simple messaging, LiveChat inclu... Read more about LiveChat

Free Trial

14 Days

Pricing Type

$20 Per month

Location

Poland

Made for people. Built for productivity.

   4.5

 (1 Reviews)

Slack is a communication platform designed for teams, offering a streamlined way to collaborate. It organizes conversations into channels, allowing users to focus on specific topics or projects. Direct messaging enables private conversations, while file sharing makes document collaboration easy. Slack integrates with numerous apps, including Google Drive and Trello, enhancing its functionality. It... Read more about Slack

Free Trial

Available

Pricing Type

$2.78 Per month

Location

United States

Your personal online shopping assistant that drives online sales through conversations.

Smartsupp is a live chat software designed to enhance customer engagement and support for businesses of various sizes. It allows website visitors to interact directly with customer service teams, offering real-time communication. The platform includes chatbot capabilities, which can automate responses and provide immediate assistance to common customer inquiries. Video recordings of visitor behavi... Read more about Smartsupp

Free Trial

14 Days

Pricing Type

$19.5 Per month

Location

Czech Republic

All-in-one customer support software, AI-powered

   5.0

 (1 Reviews)

All-in-one customer support software with help desk, live chat, chatbot, and AI agent features. Talk to your customers in real time, automate responses with automation, resolve up to 64% of all tickets with Lyro, the AI agent for customer service. All plans come with a free 7-day trial. No credit card required. Read more about Tidio

Free Trial

7 Days

Pricing Type

$0 Per month

Location

United States

Tiledesk is a robust live chat software solution designed to enhance customer engagement and support for businesses of all sizes. This platform allows organizations to integrate live chat functionality seamlessly into their websites, enabling real-time communication with customers. Tiledesk offers a user-friendly interface that simplifies chat management, ensuring that support agents can handle in... Read more about Tiledesk

Free Trial

Available

Pricing Type

Contact Vendor

Location

Italy

Customer Service Software to Create a Great Experience

   4.4

 (2 Reviews)

Zendesk Suite is a customer service software that streamlines interactions between businesses and their customers. It offers a unified interface for managing customer support across multiple channels like email, chat, phone, and social media. The suite includes ticketing system features for efficient issue tracking and resolution. Key functionalities also encompass a knowledge base for self-servic... Read more about Zendesk Suite

Free Trial

Available

Pricing Type

$55 Per month

Location

United States

All-in-One CRM - Marketing, Sales & Support Software

EngageBay CRM is a comprehensive software solution tailored to enhance customer relationship management for businesses of all sizes. It serves as a centralized platform, simplifying the organization and nurturing of customer interactions, marketing efforts, and sales activities. With EngageBay CRM, you can efficiently manage leads, track customer interactions, and automate marketing campaigns, all... Read more about EngageBay CRM

Free Trial

Available

Pricing Type

$12.74 Per month

Location

United States

Zipteams is an innovative meeting software solution designed to facilitate seamless virtual collaboration for teams, businesses, and organizations. The platform allows users to host video meetings, webinars, and online collaborations with ease, offering features such as screen sharing, file sharing, live chat, and real-time collaboration tools. Zipteams ensures high-quality audio and video, even i... Read more about Zipteams

Free Trial

NA

Pricing Type

Contact Vendor

Location

India

Top Rated Customer Service Help Desk Software

Zoho Desk is a customer service software designed to help businesses manage customer support activities efficiently. It offers a range of features including a ticketing system, which organizes customer inquiries from various channels into a single interface for easier tracking and response. The software also includes a help center, allowing customers to find answers on their own through knowledge ... Read more about Zoho Desk

Free Trial

15 Days

Pricing Type

$420 Per month

Location

British Indian Ocean Territory

All-in-one free platform to manage your team and run your sales

Bitrix24 is a versatile business management platform designed to streamline tasks and boost team collaboration. It serves as a centralized hub, integrating tools for communication, project management, and customer relationship management. With features like file sharing, automation, calendars, and task tracking, Bitrix24 simplifies daily operations for businesses of all sizes. Its user-friendly in... Read more about Bitrix24

Free Trial

15 Days

Pricing Type

$1990 Per month

Location

United States

Customer Experience and Online Reputation for Local Business

Broadly is a user-friendly software tool developed to enhance the online presence and reputation of small businesses. Its primary focus is on streamlining the process of gathering and managing online reviews, a key factor in attracting new customers. Broadly enables automated requests for customer feedback, making it easier to collect reviews across multiple platforms like Google and Facebook. The... Read more about Broadly

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

AI-powered buyer engagement platform

Drift is a prominent conversational marketing platform that revolutionizes the way businesses interact with their customers. At its core, Drift has a live chat feature, which enables real-time communication with website visitors, facilitating immediate engagement and support. Drift's powerful AI-driven chatbots are a standout feature, capable of automating conversations, qualifying leads, and even... Read more about Drift

Free Trial

NA

Pricing Type

$2500 Per month

Location

United States

FAQs About Dashly Alternatives

Some of the best alternatives to Dashly include Zendesk Suite, Slack, Zoho Desk, Freshdesk, Drift, Bitrix24, LiveChat, Intercom, Tidio, LiveAgent, Smartsupp, EngageBay CRM, Broadly, Tiledesk and Zipteams. These alternatives offer similar features, better pricing, and more flexibility depending on your business needs.

There are various reasons why users look for alternatives to Dashly, such as pricing concerns, missing features, better integration options, or improved customer support. Exploring alternative solutions ensures that businesses find the best fit for their specific requirements.

Yes! Depending on the product, you may find:

  • Free Trial options like Zendesk Suite, Slack, Zoho Desk, Freshdesk, Bitrix24, LiveChat, Intercom, Tidio, LiveAgent, Smartsupp, EngageBay CRM and Tiledesk (test premium features before subscribing).

These no-cost or low-cost alternatives can be ideal for startups and small businesses with budget constraints, but often come with feature limitations or usage caps. Always check each option’s details to ensure it fits your specific needs.

Small businesses looking for an easy-to-use and cost-effective alternative to Dashly can consider Zendesk Suite, Slack, Zoho Desk, Freshdesk, Drift, Bitrix24, LiveChat, Intercom, Tidio, LiveAgent, Smartsupp, EngageBay CRM, Broadly, Tiledesk and Zipteams. These software options offer affordable pricing, simple setup, and essential business features tailored for growing teams.

Enterprises seeking a robust alternative to Dashly can explore Zendesk Suite, Slack, Zoho Desk, Freshdesk, Drift, Bitrix24, LiveChat, Intercom, Tidio, LiveAgent and Smartsupp. These platforms offer scalability, advanced automation, top-tier security, and enterprise-grade customer support to meet large-scale business needs.

Some of the best cloud-based alternatives to Dashly include Zendesk Suite, Slack, Zoho Desk, Freshdesk, Drift, Bitrix24, LiveChat, Intercom, Tidio, LiveAgent, Smartsupp, EngageBay CRM, Broadly, Tiledesk and Zipteams. These platforms offer seamless remote access, real-time collaboration, automatic updates, and enhanced security for smooth software management.

Yes, most Dashly alternatives provide mobile apps for iOS and Android. Options like Zendesk Suite, Slack, Zoho Desk, Freshdesk, Drift, Bitrix24, LiveChat, Intercom, Tidio, LiveAgent, Smartsupp, Broadly and Tiledesk offer full-featured mobile applications that allow users to manage tasks, track progress, and collaborate on the go.

In conclusion, while Dashly offers a robust suite of features for customer engagement and support, it's essential to consider alternatives like Bitrix24, Smartsupp, and Zendesk Suite. Each platform has unique strengths, such as Zoho Desk's CRM integration or LiveChat's user-friendly interface. For real-time communication, options like Slack and Intercom excel, while Freshdesk and Drift provide excellent ticketing systems. Ultimately, the best choice depends on your specific business needs, budget, and desired functionalities, making it crucial to evaluate each option thoroughly before deciding.