Best Online Live Chat Software

In an always-connected world, many businesses prefer live chat software solutions that require no local installation. Below, you’ll find top online live chat software platforms—often referred to as cloud-based or web-based—offering easy subscription models, automatic updates, and seamless remote access. Explore these recommended tools to streamline workflows, enhance collaboration, and keep your team productive from anywhere.
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Last Updated: September 18, 2025

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673 Software

Popular Picks in Live Chat Software

Gorgias

Gorgias

$10 Per month

GetResponse

GetResponse

$15.56 Per month

Freshchat

Freshchat

$18.01 Per month

List of Top Web-Based Live Chat Software

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LiveSupporti is an intuitive live chat software solution designed to enhance online customer engagement and support. This platform enables businesses to communicate with website visitors in real-time, providing immediate assistance and addressing inquiries efficiently. With features such as chat customization, proactive chat invitations, and performance analytics, companies can improve customer in... Read more about LiveSupporti

Free Trial

Available

Pricing Type

$5 Per user

Location

United States

Engage is a dynamic live chat software designed to help organizations enhance their customer support and engagement. This platform provides comprehensive tools for real-time chat, customer tracking, and support ticket management, ensuring that users can improve their customer service interactions. With features for automated responses, chat analytics, and integration with CRM systems, Engage promo... Read more about Engage

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

Proonto is a dynamic live chat software designed to enhance customer engagement and support for businesses of all sizes. The platform offers a range of features including real-time chat, automated messaging, chatbots, and integration with CRM and helpdesk systems. With Proonto, businesses can provide immediate assistance to website visitors, addressing inquiries, resolving issues, and guiding cust... Read more about Proonto

Free Trial

Available

Pricing Type

$400 Per user

Location

Israel

TocToc is an innovative digital signature software that simplifies the process of signing and managing documents electronically. It offers legally binding e-signatures that comply with international standards, ensuring the security and authenticity of each signature. TocToc is designed for businesses looking to reduce paper use, streamline workflows, and increase efficiency by allowing users to si... Read more about TocToc

Free Trial

NA

Pricing Type

$20 Per user

Location

Italy

onWebChat is an easy-to-use live chat software designed to help businesses provide real-time customer support, improve website engagement, and boost conversions. The platform provides tools for managing live chat conversations, tracking visitor behavior, and automating chat responses, ensuring that businesses can respond to customer inquiries quickly and effectively. onWebChat’s user-friendly in... Read more about onWebChat

Free Trial

Available

Pricing Type

$5 Per month

Location

Greece

Connex One is a comprehensive call center software platform that helps businesses manage customer interactions across multiple channels. It provides a centralized interface for handling voice calls, emails, live chats, and social media messages, ensuring a seamless customer experience. The software includes advanced features such as automated call distribution, real-time analytics, and customer re... Read more about Connex One

Free Trial

Available

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Contact Vendor

Location

United Kingdom

SegMate is an innovative live chat software that enhances customer engagement and support for businesses of all sizes. This platform integrates easily with websites and social media pages, allowing companies to communicate with customers in real time. SegMate includes features for automated chatbots, which can handle common inquiries and tasks, freeing up human agents to deal with more complex iss... Read more about SegMate

Free Trial

Available

Pricing Type

$9 Per user

Location

United States

Botsplash is a customer engagement platform that helps businesses connect with customers across multiple communication channels, such as live chat, SMS, email, and social media. Designed to provide a seamless customer experience, Botsplash centralizes all customer interactions into a single interface, enabling support teams to respond quickly and effectively. The software also offers AI-driven cha... Read more about Botsplash

Free Trial

NA

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Location

United States

Hybrid Chat is a live chat software solution designed to enhance customer communication and support. It allows businesses to engage visitors on their website in real-time, answering queries instantly and improving customer satisfaction. The software features customizable chat widgets, automated responses, and multi-channel support, ensuring seamless interaction across various platforms. Hybrid Cha... Read more about Hybrid Chat

Free Trial

Available

Pricing Type

$168 Per user

Location

Switzerland

Kiamo is a help desk software designed to streamline customer support processes and enhance service efficiency. With its user-friendly interface, Kiamo enables businesses to manage customer queries, track issues, and assign tasks to support agents seamlessly. The platform offers multi-channel support, including email, live chat, and phone, ensuring that customers can reach out in their preferred w... Read more about Kiamo

Free Trial

NA

Pricing Type

$39 Per one-time

Location

France

WideBot is a live chat software powered by AI, helping businesses automate customer interactions and improve support efficiency. WideBot allows companies to create customizable chatbots capable of handling customer queries, processing orders, and guiding users through common tasks. This software is particularly useful for eCommerce platforms, customer support teams, and marketing departments looki... Read more about WideBot

Free Trial

NA

Pricing Type

$0 Per user

Location

Egypt

B2Chat is a customer engagement software that helps businesses communicate effectively with their customers through various channels, such as WhatsApp, Facebook Messenger, live chat, and more. The platform integrates with popular messaging apps to enable seamless customer interactions, providing real-time responses and personalized service. B2Chat’s live chat feature allows businesses to connect... Read more about B2Chat

Free Trial

Available

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Location

Colombia

Chative is a live chat software designed to help businesses engage with customers in real time through instant messaging on websites, mobile apps, and social media channels. The platform offers features for customer support, sales inquiries, and lead generation, allowing businesses to respond to customer questions and issues quickly and efficiently. Chative includes tools for automating chat respo... Read more about Chative

Free Trial

Available

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Location

Vietnam

Intaker is an intelligent customer communications management software that helps businesses streamline interactions and improve engagement. Designed with legal firms and professional services in mind, Intaker automates client intake, provides live chat functionality, and organizes communications efficiently. With customizable templates, automated follow-ups, and a user-friendly dashboard, Intaker ... Read more about Intaker

Free Trial

NA

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Location

United States

Yunique is a customer communications management (CCM) software designed to help businesses deliver personalized, consistent, and timely communications to their customers across multiple channels. This powerful platform enables businesses to automate document generation, manage customer interactions, and streamline communication workflows. Yunique supports a variety of formats, including email, pri... Read more about Yunique

Free Trial

NA

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Location

Brazil

etrack1 is your partner

etrack1 is an advanced customer service software designed to enhance the customer experience by providing efficient and responsive support across multiple channels. This platform allows businesses to manage customer inquiries, track service requests, and respond to complaints in a timely manner. With features like ticket management, automated workflows, and real-time chat support, etrack1 streamli... Read more about etrack1

Free Trial

NA

Pricing Type

$80 Per user

Location

Denmark

Wonderchat is an advanced chatbot software that helps businesses automate customer interactions, improve engagement, and provide 24/7 support. By leveraging artificial intelligence and natural language processing, Wonderchat enables businesses to deploy intelligent chatbots on websites, mobile apps, and social media platforms. The software allows businesses to design customized chatbots that can h... Read more about Wonderchat

Free Trial

NA

Pricing Type

Contact Vendor

Location

Singapore

Biocoded is a robust network security software designed to protect businesses from cyber threats by securing communications, data transfers, and network infrastructure. The platform offers end-to-end encryption for voice calls, messaging, and file sharing, ensuring that sensitive information remains protected from unauthorized access. Biocoded’s secure communication tools allow teams to collabor... Read more about Biocoded

Free Trial

NA

Pricing Type

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Location

Slovenia

Omnicus is a comprehensive help desk software designed to streamline customer support operations for businesses of all sizes. It offers a user-friendly interface that allows support teams to manage tickets, track customer inquiries, and monitor resolution times efficiently. With features like automated ticket routing, a knowledge base for self-service support, and real-time analytics, Omnicus enha... Read more about Omnicus

Free Trial

Available

Pricing Type

$500 Per month

Location

Norway

Twixor EnCaps is a customer communications management (CCM) software that helps businesses optimize interactions with their customers through various channels. The platform integrates email, SMS, social media, and messaging apps into a unified communication system, allowing businesses to engage with customers seamlessly. Twixor EnCaps offers features for personalized messaging, automated workflows... Read more about Twixor EnCaps

Free Trial

NA

Pricing Type

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Location

India

TapTalk.io is a versatile live chat software designed to enhance customer support and engagement in real-time. This platform allows businesses to provide instant assistance to website visitors, answering questions, resolving issues, and converting leads into customers quickly. TapTalk.io features a customizable chat widget that can be easily embedded on websites, ensuring seamless communication be... Read more about TapTalk.io

Free Trial

Available

Pricing Type

$29 Per user

Location

Indonesia

LiveCaller is a live chat software that enables businesses to engage website visitors in real time, improving customer support and satisfaction. The platform provides tools for managing multiple chat sessions, tracking visitor behavior, and responding quickly to customer inquiries, creating a seamless customer experience. LiveCaller’s analytics offer insights into chat response times, customer s... Read more about LiveCaller

Free Trial

Available

Pricing Type

$13 Per feautre

Location

Georgia

SmartBot360 is an advanced live chat software that enhances customer support by integrating intelligent chatbots with live agents. Designed to improve customer service, SmartBot360 automates routine tasks, providing immediate responses to common customer queries while allowing human agents to handle more complex issues. The chatbot uses artificial intelligence to understand customer queries, provi... Read more about SmartBot360

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Beetexting is a dynamic Live Chat Software designed to enhance customer support and engagement for businesses of all sizes. It offers a comprehensive platform for real-time communication between customers and support agents, ensuring prompt and effective assistance that improves customer satisfaction and loyalty. Beetexting features an intuitive interface that allows support teams to manage multip... Read more about Beetexting

Free Trial

Available

Pricing Type

$39.99 Per user

Location

United States

Zifront is an intuitive live chat software that enables businesses to engage with website visitors in real-time, providing instant customer support and improving user satisfaction. The platform allows businesses to connect with customers directly through live chat widgets embedded on their websites or within mobile applications. Zifront features an easy-to-use dashboard that helps support teams ma... Read more about Zifront

Free Trial

Available

Pricing Type

Contact Vendor

Location

Panama

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