Best Online Live Chat Software

In an always-connected world, many businesses prefer live chat software solutions that require no local installation. Below, you’ll find top online live chat software platforms—often referred to as cloud-based or web-based—offering easy subscription models, automatic updates, and seamless remote access. Explore these recommended tools to streamline workflows, enhance collaboration, and keep your team productive from anywhere.
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Last Updated: September 18, 2025

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673 Software

Popular Picks in Live Chat Software

Gorgias

Gorgias

$10 Per month

GetResponse

GetResponse

$15.56 Per month

Freshchat

Freshchat

$18.01 Per month

List of Top Web-Based Live Chat Software

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Watchers is an intuitive live chat software designed to help businesses engage with customers in real-time, improving both customer support and sales interactions. With Watchers, businesses can offer instant assistance to website visitors, answering questions, providing product recommendations, or troubleshooting issues as they arise. The software integrates seamlessly into websites, mobile apps, ... Read more about Watchers

Free Trial

Available

Pricing Type

Contact Vendor

Location

United Kingdom

Airy is a live chat software solution designed to improve customer support and engagement on websites and mobile apps. It provides real-time communication channels between businesses and their customers, including text chat, voice calls, and video conferencing. Airy offers features like chatbots, automated responses, and integration with CRM systems. The software enables support teams to handle mu... Read more about Airy

Free Trial

Available

Pricing Type

Contact Vendor

Location

Germany

Frontman is an innovative artificial intelligence software designed to enhance business operations through intelligent automation and data-driven insights. This platform provides a comprehensive suite of tools for analyzing data, predicting trends, and automating routine tasks, enabling organizations to make informed decisions and improve efficiency. With Frontman, users can leverage advanced algo... Read more about Frontman

Free Trial

Available

Pricing Type

$25 Per feautre

Location

India

OptinChat is a dynamic live chat software solution designed to facilitate real-time communication between businesses and their customers. The platform allows organizations to engage visitors on their websites through customizable chat widgets, providing instant support and assistance. OptinChat features an intuitive interface that enables agents to manage multiple chats simultaneously, ensuring qu... Read more about OptinChat

Free Trial

NA

Pricing Type

Contact Vendor

Location

India

AskMe Chat is an innovative artificial intelligence software designed to enhance customer engagement through intelligent chat solutions. This platform provides tools for creating and deploying chatbots that can handle customer inquiries, provide support, and deliver personalized recommendations. With AskMe Chat, businesses can automate customer interactions, reducing response times and improving c... Read more about AskMe Chat

Free Trial

Available

Pricing Type

$5.46 Per month

Location

Italy

Engagely is an AI-powered customer service software designed to help businesses deliver exceptional support and enhance customer satisfaction. By integrating chatbot technology, Engagely enables organizations to automate common customer inquiries, offering 24/7 support and reducing response times. Its live chat functionality allows customer service agents to engage with users in real time, resolvi... Read more about Engagely

Free Trial

NA

Pricing Type

Contact Vendor

Location

India

ZyraTalk is an advanced customer communications management (CCM) software that helps businesses optimize and automate their communications with customers. The platform supports various communication channels, including email, SMS, social media, and print, allowing businesses to deliver consistent and personalized messages across all touchpoints. ZyraTalk's powerful automation tools allow businesse... Read more about ZyraTalk

Free Trial

NA

Pricing Type

$99 Per month

Location

United States

Chat Center Network is a feature-rich live chat software that helps businesses improve customer support and engagement through real-time messaging. The platform enables businesses to interact with website visitors, provide instant assistance, and answer queries, increasing customer satisfaction and reducing response times. Chat Center Network offers customizable chat widgets that can be tailored t... Read more about Chat Center Network

Free Trial

NA

Pricing Type

Contact Vendor

Location

Argentina

Invarosoft is an intuitive help desk software designed to help organizations manage customer support requests and enhance service delivery. This platform provides comprehensive tools for ticket management, customer communication, and performance tracking, ensuring that support teams can respond to inquiries efficiently. With Invarosoft, users can easily create and assign support tickets, monitor r... Read more about Invarosoft

Free Trial

Available

Pricing Type

$149 Per user

Location

United States

DialApplet Call Center is a cloud-based call center software solution designed to improve the efficiency of customer service teams and support operations. This platform offers a wide range of features, including automatic call distribution (ACD), interactive voice response (IVR), call queuing, and real-time call tracking. DialApplet also provides tools for call analytics and reporting, allowing ma... Read more about DialApplet Call Center

Free Trial

NA

Pricing Type

Contact Vendor

Location

Spain

eBanqo is a customer communications management (CCM) software designed to help businesses engage with customers through multiple channels, including live chat, email, and social media. The platform centralizes customer interactions, allowing businesses to manage conversations in one place and respond quickly to inquiries. eBanqo supports automation, enabling businesses to handle routine customer q... Read more about eBanqo

Free Trial

Available

Pricing Type

$10 Per month

Location

United States

WorkHub Tasks is a comprehensive help desk software designed to streamline customer support and enhance service delivery for businesses of all sizes. Ideal for IT support teams, customer service departments, and managed service providers, WorkHub Tasks offers a robust platform to manage and resolve customer inquiries efficiently. The software features an intuitive ticketing system that allows user... Read more about WorkHub Tasks

Free Trial

Available

Pricing Type

$1 Per user

Location

United States

NuVidio is a sales engagement platform designed to help businesses increase sales and improve customer interactions through personalized communication. The platform offers tools for managing leads, tracking customer interactions, and automating follow-up processes to ensure timely and relevant communication. NuVidio includes features for email outreach, scheduling calls, and engaging with leads vi... Read more about NuVidio

Free Trial

NA

Pricing Type

$99 Per month

Location

Brazil

viind is a dynamic live chat software designed to help businesses enhance their customer service and support operations through real-time conversations. With viind, businesses can engage with website visitors, answer inquiries, and resolve issues instantly, improving overall customer satisfaction. The software offers a range of customizable features, including automated greetings, chatbots for ini... Read more about viind

Free Trial

Available

Pricing Type

Contact Vendor

Location

Germany

Cobrowser is a live chat software that helps businesses enhance customer support by enabling real-time communication and collaboration with website visitors. The software allows customer service representatives to interact with customers through text, video, or audio chat, providing instant assistance for inquiries, issues, or sales support. Cobrowser’s co-browsing feature allows agents to view ... Read more about Cobrowser

Free Trial

NA

Pricing Type

Contact Vendor

Location

Netherlands

AutoResponder is a chatbot software designed to automate customer interactions, handle inquiries, and assist businesses in managing their communication more effectively. Ideal for e-commerce stores, service providers, and any business with customer interaction, AutoResponder provides automated responses that help users find answers to their questions, track orders, or navigate services without hum... Read more about AutoResponder

Free Trial

NA

Pricing Type

Contact Vendor

Location

Germany

Luware Nimbus is a sophisticated contact center software designed to optimize customer service operations by providing a unified platform for managing customer interactions across multiple channels, including voice, email, chat, and social media. With Luware Nimbus, contact center teams can efficiently route customer queries to the appropriate agents based on their skills, availability, and custom... Read more about Luware Nimbus

Free Trial

Available

Pricing Type

$85 Per year

Location

United Kingdom

Omnichannel Customer Service Software

Desk360 is an omnichannel customer service management software that streamlines support processes with its robust features. The platform shines with its ability to consolidate customer inquiries from various channels like email, social media, and apps into a single, unified interface. This integration enhances the customer service teams’ efficiency in handling customer requests. Desk360's real-t... Read more about Desk360

Free Trial

More than 30 days

Pricing Type

$24 Per month

Location

Turkey

All-in-one Reviews, Messenger, and Lead Inbox

Chekkit is a forward-thinking software tool developed to enhance customer engagement and trust for businesses. It excels in managing online reviews and messaging, centralizing communication across various channels like SMS, email, and social media. Chekkit's standout feature is its ability to automate review collection and responses, ensuring timely and consistent interaction with customers. This ... Read more about Chekkit

Free Trial

14 Days

Pricing Type

$149 Per month

Location

Canada

Everything your business needs

Fortifi gives you access to the tools you need to control every aspect of your business, from the first contact with potential customers, through to purchase, and customer support. Fortifi makes growing your business simple, by giving you unprecedented levels of control over your interactions and levels of engagement with both existing and new clients. Configure, target and connect with your audi... Read more about Fortifi

Free Trial

NA

Pricing Type

$50 Per month

Location

United States

NABD System is a comprehensive help desk software designed to streamline customer support and improve service delivery for organizations. This platform provides essential tools for managing tickets, tracking customer interactions, and analyzing support performance, enabling teams to respond to inquiries efficiently. With features such as automated ticket assignment, knowledge base integration, and... Read more about NABD System

Free Trial

Available

Pricing Type

Contact Vendor

Location

Egypt

Cugic is a dynamic live chat software designed to enhance customer engagement and support for businesses of all sizes. With its intuitive interface, companies can easily integrate Cugic into their websites, allowing real-time communication with visitors. This software provides various features, including chat transcripts, visitor tracking, and automated responses, ensuring that customers receive t... Read more about Cugic

Free Trial

Available

Pricing Type

$10 Per feautre

Location

United States

Chatr is an innovative live chat software designed to enhance customer engagement and improve support for businesses of all sizes. This platform enables companies to provide realtime assistance to website visitors, enhancing the overall customer experience. With Chatr, businesses can easily integrate live chat functionality into their websites, allowing customers to initiate conversations with sup... Read more about Chatr

Free Trial

Available

Pricing Type

$16 Per user

Location

United States

Saysimple is a versatile live chat software that enables businesses to enhance customer engagement and support through real-time communication. This platform provides an intuitive interface for chat agents to interact with website visitors, answer inquiries, and resolve issues promptly. Users can customize chat widgets to match their brand identity and create automated greetings to enhance visitor... Read more about Saysimple

Free Trial

Available

Pricing Type

$15 Per user

Location

Netherlands

Helpfruit is a live chat software that helps businesses provide real-time support to customers directly on their website. The platform allows support agents to answer inquiries, resolve issues, and engage with website visitors instantly, improving customer satisfaction. Helpfruit includes features like automated responses, visitor tracking, and chat history, enabling agents to personalize interact... Read more about Helpfruit

Free Trial

Available

Pricing Type

$149 Per month

Location

New Zealand

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