Best Online Live Chat Software

In an always-connected world, many businesses prefer live chat software solutions that require no local installation. Below, you’ll find top online live chat software platforms—often referred to as cloud-based or web-based—offering easy subscription models, automatic updates, and seamless remote access. Explore these recommended tools to streamline workflows, enhance collaboration, and keep your team productive from anywhere.
  • 4.7 avg. rating from 06 reviews

Last Updated: September 18, 2025

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673 Software

Popular Picks in Live Chat Software

Gorgias

Gorgias

$10 Per month

GetResponse

GetResponse

$15.56 Per month

Freshchat

Freshchat

$18.01 Per month

List of Top Web-Based Live Chat Software

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CXMEngine is an advanced Help Desk Software designed to streamline and enhance customer support operations for businesses of all sizes. It offers a comprehensive platform for managing customer inquiries, tracking support tickets, and delivering exceptional service, ensuring that customers receive timely and effective assistance. CXMEngine features intuitive ticket management tools, allowing suppor... Read more about CXMEngine

Free Trial

NA

Pricing Type

$990 Per month

Location

United States

TruChat is an advanced live chat software designed to elevate customer service by providing businesses with real-time communication tools. This platform allows teams to engage with customers instantly, addressing inquiries, providing support, and resolving issues efficiently. TruChat features customizable chat widgets that can be tailored to match a brand’s identity, ensuring a seamless customer... Read more about TruChat

Free Trial

NA

Pricing Type

$30 Per month

Location

United States

MindBehind is a sophisticated live chat software designed to help businesses enhance customer service, provide real-time support, and engage visitors on their websites. The platform allows companies to integrate live chat functionality into their websites, enabling customers to instantly communicate with support agents or chatbots for immediate assistance. MindBehind leverages AI-powered chatbots ... Read more about MindBehind

Free Trial

Available

Pricing Type

$99 Per user

Location

Turkey

Teemyco is remote work software crafted to create a virtual office environment, fostering team collaboration and cohesion from anywhere. The platform simulates a physical office by offering various virtual “rooms” for activities like brainstorming, meetings, or socializing. This setup allows team members to interact naturally, promoting a sense of presence and community despite working remotel... Read more about Teemyco

Free Trial

Available

Pricing Type

$6 Per user

Location

Sweden

13Chats is a live chat software designed to help businesses provide real-time support to their customers and enhance engagement on their websites. The platform offers tools for managing chat conversations, tracking customer inquiries, and providing instant responses to frequently asked questions. 13Chats includes customizable chat widgets, allowing businesses to match the interface with their bran... Read more about 13Chats

Free Trial

Available

Pricing Type

$13 Per feautre

Location

Ukraine

Botcopy is an innovative live chat software designed to enhance customer interactions and support through intelligent chatbots and real-time communication tools. This platform offers customizable chat interfaces, automated responses, and seamless integration with your website or application, ensuring that visitors receive timely and accurate assistance. With features like natural language processi... Read more about Botcopy

Free Trial

Available

Pricing Type

$19 Per month

Location

United States

The OV Concierge Chat is a live chat software designed to provide businesses with an efficient way to communicate with their customers in real-time. With OV Concierge Chat, businesses can engage website visitors instantly, answer inquiries, resolve issues, and enhance customer satisfaction by providing timely responses. The software supports multiple communication channels, including text, voice, ... Read more about The OV Concierge Chat

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

MEXS is an advanced workflow management software designed to help organizations streamline their processes and improve operational efficiency. This platform provides users with tools to design, automate, and monitor workflows seamlessly. With MEXS, businesses can easily create custom workflows tailored to their specific needs, ensuring that tasks are assigned, tracked, and completed on time. The s... Read more about MEXS

Free Trial

NA

Pricing Type

$99 Per month

Location

Germany

OneHash Chat is a help desk software solution that enhances customer support through efficient communication and streamlined workflows. Designed for small to medium-sized businesses, OneHash Chat offers features like live chat, ticketing, and automated responses, allowing support teams to address customer inquiries quickly and effectively. Its intuitive interface makes it easy for agents to manage... Read more about OneHash Chat

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

Nectios is a community software designed to help businesses, organizations, and groups build and manage online communities. The platform provides tools for creating discussion forums, organizing events, and fostering interaction among members through messaging, polls, and group chats. Nectios includes features for content sharing, membership management, and user engagement, allowing administrators... Read more about Nectios

Free Trial

Available

Pricing Type

$19 Per month

Location

Spain

Digital Clienteling is an advanced live chat software designed to enhance customer service and improve the online shopping experience. The platform allows businesses to engage with their customers in real time through live chat, offering immediate assistance with product inquiries, order tracking, and customer support. Digital Clienteling enables businesses to provide personalized, one-on-one conv... Read more about Digital Clienteling

Free Trial

Available

Pricing Type

$385 Per month

Location

United States

Customer Support Platform For SaaS & Ecommerce

ThriveDesk is a user-friendly, innovative customer support software designed to enhance your business's customer service experience. This software simplifies managing customer inquiries, ensuring that no query goes unanswered. With ThriveDesk, you can effortlessly organize, track, and respond to customer emails, ensuring timely and efficient communication. Its intuitive design makes it easy to use... Read more about ThriveDesk

Free Trial

Available

Pricing Type

$25 Per month

Location

Bangladesh

AI Chatbot for all your business needs

SmatBot is an innovative chatbot platform that streamlines customer interactions and automates various business processes. It's known for its user-friendly chatbot builder, allowing businesses to create custom bots without the need for coding skills. The software excels in its AI-powered capabilities, enabling the chatbots to learn and adapt to user inquiries, ensuring more natural and effective c... Read more about SmatBot

Free Trial

14 Days

Pricing Type

$17.90 Per month

Location

British Indian Ocean Territory

Howazit is an intuitive Survey Software designed to help businesses and organizations create, distribute, and analyze surveys with ease and efficiency. It offers a comprehensive platform for designing customizable surveys, collecting responses, and generating detailed insights, ensuring that organizations can gather valuable feedback and make informed decisions. Key features include a drag-and-dro... Read more about Howazit

Free Trial

Available

Pricing Type

$150 Per feautre

Location

Israel

HelloBox is a dynamic live chat software solution designed to enhance customer support and engagement. This platform allows businesses to interact with website visitors in realtime, providing instant answers to inquiries, resolving issues, and improving overall customer satisfaction. HelloBox offers an easytouse interface that enables agents to manage multiple chats simultaneously, making it perfe... Read more about HelloBox

Free Trial

Available

Pricing Type

$8 Per month

Location

Spain

Fobi.io is a cutting-edge live chat software designed to help businesses connect with their customers in real-time, providing instant support, answering queries, and driving engagement on websites, mobile apps, and social media platforms. This live chat solution features AI-powered chatbots that handle common questions and issues automatically, ensuring that customers get quick responses even outs... Read more about Fobi.io

Free Trial

NA

Pricing Type

Contact Vendor

Location

Israel

EdgeTier is a sophisticated live chat software designed to help businesses engage with customers in real time. The platform uses AI-driven chatbots to automate responses for frequently asked questions, ensuring fast resolution and improving customer satisfaction. When necessary, EdgeTier seamlessly transfers the conversation to human agents for personalized support. It offers multi-channel support... Read more about EdgeTier

Free Trial

NA

Pricing Type

Contact Vendor

Location

Ireland

nixi1 is a powerful SMS marketing software designed to help businesses effectively engage with their customers through targeted and personalized text messaging campaigns. It offers a comprehensive platform for creating, managing, and analyzing SMS marketing efforts, ensuring that organizations can reach their audience directly and efficiently. nixi1’s intuitive interface allows marketers to easi... Read more about nixi1

Free Trial

NA

Pricing Type

$49 Per month

Location

Spain

EBO is an intelligent live chat software that enables businesses to engage with customers in real-time, enhancing support and increasing conversions. The platform leverages AI to provide automated responses to frequently asked questions while allowing human agents to intervene for more complex inquiries. EBO offers a seamless, personalized chat experience by integrating with websites, mobile apps,... Read more about EBO

Free Trial

NA

Pricing Type

Contact Vendor

Location

Malta

Wachatbot is a live chat software designed to enhance customer service by enabling businesses to engage with website visitors in real-time. The platform provides a chatbot-based solution that can be integrated into websites, eCommerce platforms, and mobile apps. Wachatbot automatically greets visitors, answers frequently asked questions, and directs users to appropriate resources or human agents f... Read more about Wachatbot

Free Trial

NA

Pricing Type

$48 Per month

Location

Spain

IMS RealTime is a robust video conferencing software that enables seamless communication and collaboration for teams, businesses, and educational institutions. Offering high-quality video and audio capabilities, IMS RealTime allows users to host virtual meetings, webinars, and training sessions with ease. The platform includes features such as screen sharing, chat functionality, and interactive wh... Read more about IMS RealTime

Free Trial

NA

Pricing Type

Contact Vendor

Location

Germany

Callbox is a cloud PBX software that enables businesses to manage their phone systems over the internet, reducing the need for traditional hardware and enhancing communication flexibility. The platform provides features such as call routing, voicemail, conferencing, and IVR (interactive voice response), supporting efficient call management. Callbox’s user-friendly dashboard allows administrators... Read more about Callbox

Free Trial

NA

Pricing Type

$34 Per user

Location

Brazil

Anantya.ai is a live chat software designed to improve customer engagement and support by enabling real-time communication between businesses and customers. The platform includes customizable chat widgets that can be embedded on websites and mobile apps, providing a direct channel for customer inquiries and assistance. Anantya.ai’s AI-powered chatbot can handle frequently asked questions, freein... Read more about Anantya.ai

Free Trial

Available

Pricing Type

Contact Vendor

Location

India

ChatBeacon is an efficient live chat software that enhances customer support and engagement for businesses of all sizes. This platform allows companies to interact with customers in real-time, providing immediate assistance and fostering meaningful connections. With features like automated responses, chat routing, and performance analytics, ChatBeacon helps businesses improve response times and cu... Read more about ChatBeacon

Free Trial

Available

Pricing Type

$12 Per month

Location

United States

FocalScope is a comprehensive help desk software designed to streamline customer support and improve service efficiency. With a user-friendly interface, it enables support teams to manage inquiries, tickets, and customer interactions from multiple channels, including email, chat, and social media. The software’s ticketing system allows agents to categorize, prioritize, and track requests easily,... Read more about FocalScope

Free Trial

Available

Pricing Type

$9 Per user

Location

Singapore

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