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Zappix Digital Patient Engagement Overview

Zappix Digital Patient Engagement is a cutting-edge IVR software solution designed specifically to improve patient experience and engagement within healthcare systems. Through interactive voice response technology, Zappix enables patients to access services, schedule appointments, receive reminders, and get answers to frequently asked questions—all through automated, personalized interactions. This solution minimizes call center congestion and reduces the administrative burden on healthcare staff, allowing for more efficient and patient-centric services. Zappix also supports multimedia engagement options, including SMS, email, and mobile app integrations, enhancing communication channels across platforms. Ideal for hospitals, clinics, and healthcare providers, Zappix Digital Patient Engagement ensures patients receive timely information and assistance while optimizing resource use for healthcare facilities.

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Zappix Digital Patient Engagement Screenshot & Video

Contact Details

  • Vendor Name Zappix
  • Founded
  • Location United States

Support

  • Chat Chat

Training

  • NA

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English

Industries

Hospital & Health Care

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Zappix Digital Patient Engagement Features

  • Arrow Icon Call Recording
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon Call Routing
  • Arrow Icon Call Monitoring
  • Arrow Icon Call Logging
  • Arrow Icon Call Center Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon Call Tracking
  • Arrow Icon Callback Scheduling
  • Arrow Icon Progressive Dialer
  • Arrow Icon Manual Dialer
  • Arrow Icon Call Transfer
  • Arrow Icon Voice Mail
  • Arrow Icon Contact Management
  • Arrow Icon Inbound Call Center
  • Arrow Icon Chat/Messaging
  • Arrow Icon Outbound Call Center
  • Arrow Icon Alerts/Escalation
  • Arrow Icon CRM
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Call Scripting
  • Arrow Icon Caller ID
  • Arrow Icon Automatic Call Distribution
  • Arrow Icon Queue Management
  • Arrow Icon Call Reporting
  • Arrow Icon Auto-Dialer
  • Arrow Icon Blended Call Center
  • Arrow Icon Predictive Dialer
  • Arrow Icon Interaction Tracking
  • Arrow Icon Churn Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Email Management
  • Arrow Icon Social Media Integration
  • Arrow Icon CRM
  • Arrow Icon Multi-Language
  • Arrow Icon Real Time Analytics
  • Arrow Icon Campaign Management
  • Arrow Icon Content Management
  • Arrow Icon Event Triggered Actions
  • Arrow Icon Feedback Management
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Customer Database
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Customer Experience Management
  • Arrow Icon Communication Management
  • Arrow Icon Live Chat
  • Arrow Icon Customer Segmentation
  • Arrow Icon Visual Analytics
  • Arrow Icon Customer History
  • Arrow Icon Customer Portal
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Automated Routing
  • Arrow Icon Quality Management
  • Arrow Icon Queue Management
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon Collaboration Tools
  • Arrow Icon Agent Interface
  • Arrow Icon Chatbot
  • Arrow Icon Auto-Dialer
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Workforce Management
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Dashboard
  • Arrow Icon Data Visualization
  • Arrow Icon Text Analysis
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Customer Segmentation
  • Arrow Icon Negative Feedback Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Real-Time Notifications
  • Arrow Icon Knowledge Management
  • Arrow Icon Customizable Templates
  • Arrow Icon Customizable Fields
  • Arrow Icon Survey/Poll Management
  • Arrow Icon Feedback Management
  • Arrow Icon Customizable Forms
  • Arrow Icon Multi-Channel Data Collection
  • Arrow Icon NPS Survey Structure
  • Arrow Icon Analytics
  • Arrow Icon Third-Party Integration
  • Arrow Icon Content Management
  • Arrow Icon Brand Management
  • Arrow Icon Document Management
  • Arrow Icon Template Management
  • Arrow Icon Customizable Templates
  • Arrow Icon Activity Dashboard
  • Arrow Icon Alerts/Notifications
  • Arrow Icon API
  • Arrow Icon Multi-Channel Distribution
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Configurable Workflow
  • Arrow Icon Customizable Forms
  • Arrow Icon A/B Testing
  • Arrow Icon Electronic Signature
  • Arrow Icon Forms Creation & Design
  • Arrow Icon Customizable Templates
  • Arrow Icon Offline Access
  • Arrow Icon Archiving & Retention
  • Arrow Icon Collaboration Tools
  • Arrow Icon Drag & Drop
  • Arrow Icon Version Control
  • Arrow Icon Forms Management
  • Arrow Icon Process/Workflow Automation
  • Arrow Icon Full Text Search
  • Arrow Icon Third-Party Integrations
  • Arrow Icon Data Import/Export
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon File Storage
  • Arrow Icon Customizable Forms
  • Arrow Icon Records Management
  • Arrow Icon Claims Management
  • Arrow Icon In-Patient Management
  • Arrow Icon HIPAA Compliant
  • Arrow Icon Document Management
  • Arrow Icon Out-Patient Management
  • Arrow Icon Bed Management
  • Arrow Icon Physician Management
  • Arrow Icon Inventory Management
  • Arrow Icon Medical Billing
  • Arrow Icon Appointment Scheduling
  • Arrow Icon Accounting Integration
  • Arrow Icon Patient Records Management
  • Arrow Icon Call Center Management
  • Arrow Icon Call Routing
  • Arrow Icon Voice Mail
  • Arrow Icon Text to Speech
  • Arrow Icon Call Recording
  • Arrow Icon Call Logging
  • Arrow Icon Survey/Poll Management
  • Arrow Icon Callback Scheduling
  • Arrow Icon Phone Key Input
  • Arrow Icon Reporting & Statistics
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Caller ID
  • Arrow Icon Campaign Management
  • Arrow Icon Call Disposition
  • Arrow Icon Call Monitoring
  • Arrow Icon Auto-Dialer
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Multiple Scripts
  • Arrow Icon Automatic Call Distribution
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon Voice Customization
  • Arrow Icon Real-Time Monitoring
  • Arrow Icon Pre-recorded Messages
  • Arrow Icon HIPAA Compliant
  • Arrow Icon Medical Billing
  • Arrow Icon Appointment Management
  • Arrow Icon Physician Scheduling
  • Arrow Icon Insurance Eligibility Verification
  • Arrow Icon Charting
  • Arrow Icon Patient Intake
  • Arrow Icon Claims Management
  • Arrow Icon Reminders
  • Arrow Icon Multi-Physician
  • Arrow Icon Patient Scheduling
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Multi-Location
  • Arrow Icon Patient Portal
  • Arrow Icon EMR/EHR
  • Arrow Icon Document Management
  • Arrow Icon Patient Records Management
  • Arrow Icon E-Prescribing
  • Arrow Icon Inventory Management
  • Arrow Icon SEO Management
  • Arrow Icon Inventory Tracking
  • Arrow Icon Multi-Channel Marketing
  • Arrow Icon Marketplace Integration
  • Arrow Icon Returns Management
  • Arrow Icon Order Management
  • Arrow Icon Promotions Management
  • Arrow Icon Cataloging/Categorization
  • Arrow Icon Channel Management
  • Arrow Icon eCommerce Management
  • Arrow Icon Shopping Cart
  • Arrow Icon Email Marketing
  • Arrow Icon Shipping Management
  • Arrow Icon Confirmation/Reminders
  • Arrow Icon Appointment Scheduling
  • Arrow Icon Calendar Management
  • Arrow Icon Patient Intake
  • Arrow Icon Patient Records Management
  • Arrow Icon Automated Scheduling
  • Arrow Icon Mobile Access
  • Arrow Icon Live Chat
  • Arrow Icon Patient Education
  • Arrow Icon Communication Management
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Video Conferencing
  • Arrow Icon Care Plan Management
  • Arrow Icon HIPAA Compliant
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Patient Portal
  • Arrow Icon Electronic Payments
  • Arrow Icon Patient Questionnaires
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Bed Management
  • Arrow Icon Communication Management
  • Arrow Icon Claims Management
  • Arrow Icon Patient Location Tracking
  • Arrow Icon Billing & Invoicing
  • Arrow Icon Patient Flow Management
  • Arrow Icon Appointment Management
  • Arrow Icon Calendar Management
  • Arrow Icon Historical Reporting
  • Arrow Icon HIPAA Compliant
  • Arrow Icon Records Management
  • Arrow Icon Waiting Time Tracking
  • Arrow Icon Real-Time Reporting
  • Arrow Icon Charting
  • Arrow Icon Patient Monitoring

Zappix Digital Patient Engagement Pricing

Pricing Type

  • Pricing Type Flat Rate

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • Monthly Subscription Monthly Subscription

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Zappix Digital Patient Engagement FAQs

Zappix Digital Patient Engagement is a cutting-edge IVR software solution designed specifically to improve patient experience and engagement within healthcare systems. Through interactive voice response technology, Zappix enables patients to access services, schedule appointments, receive reminders, and get answers to frequently asked questions—all through automated, personalized interactions. This solution minimizes call center congestion and reduces the administrative burden on healthcare staff, allowing for more efficient and patient-centric services. Zappix also supports multimedia engagement options, including SMS, email, and mobile app integrations, enhancing communication channels across platforms. Ideal for hospitals, clinics, and healthcare providers, Zappix Digital Patient Engagement ensures patients receive timely information and assistance while optimizing resource use for healthcare facilities.

  • No, Zappix Digital Patient Engagement does not offer a free version.

  • Yes, Zappix Digital Patient Engagement offers a free trial.

  • No, Credit Card details are not required for the Zappix Digital Patient Engagement trial.

  • Zappix Digital Patient Engagement supports the following payment frequencies:

    • Monthly Subscription

  • No, Zappix Digital Patient Engagement does not offer an API.

  • Zappix Digital Patient Engagement offers support with the following options:
    • Chat

  • Zappix Digital Patient Engagement supports the following languages:
    • English

  • Following are the typical users of the Zappix Digital Patient Engagement:
    • Self-Employed , Small-Business , Midsize-Business

  • Zappix Digital Patient Engagement supports the following deployment:
    • Cloud Hosted

  • Zappix Digital Patient Engagement supports the following devices and operating systems:
    • Web-Based