Voiso is an advanced call center software solution designed to streamline customer service operations. With Voiso, businesses can manage inbound and outbound calls efficiently, enabling customer support teams to handle high call volumes with ease. The platform offers a range of features including automated call routing, call queuing, and interactive voice response (IVR), ensuring that every customer is directed to the right department or agent quickly. Voiso also includes detailed reporting and analytics tools, allowing businesses to track performance metrics such as call duration, response time, and customer satisfaction. The software supports integration with CRM systems, so agents have access to real-time customer data during interactions, allowing for more personalized service. Voiso also offers multi-channel communication capabilities, including email and chat support, to ensure that customers can reach out in the way that is most convenient for them. With its scalable features, Voiso helps businesses improve their customer service operations while optimizing team productivity.
Voiso
2016
United States
24x7 Support
Call Recording
