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Voicespin Overview

Voicespin is an advanced call center software designed to enhance customer support and streamline communication for organizations. This platform provides comprehensive tools for managing inbound and outbound calls, tracking performance metrics, and improving agent productivity. With Voicespin, users can implement features such as call routing, IVR systems, and call recording, ensuring efficient customer interactions. The software includes analytics for monitoring call performance, enabling managers to identify trends and optimize operations effectively. Additionally, Voicespin supports integration with various CRM systems, enhancing customer relationship management practices. Its user-friendly interface allows agents to navigate call center operations easily, improving overall efficiency. By leveraging Voicespin, organizations can enhance their call center capabilities, improve customer satisfaction, and drive service excellence through effective communication solutions.

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Contact Details

  • Vendor Name Voicespin
  • Founded
  • Location Ukraine

Support

  • 24x7 Support 24x7 Support
  • Email Email
  • Phone Phone
  • Chat Chat
  • Knowledge Base Knowledge Base
  • FAQs/Forum FAQs/Forum

Training

  • In-person In-person
  • Live Online Live Online
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based
  • iPhone iPhone
  • Android Android

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English, Hebrew

Industries

Advertising & Marketing, Computer Software, Financial Services, Furniture

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Voicespin Features

  • Arrow Icon Call Recording
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon Call Routing
  • Arrow Icon Call Monitoring
  • Arrow Icon Call Logging
  • Arrow Icon Call Center Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon Call Tracking
  • Arrow Icon Callback Scheduling
  • Arrow Icon Progressive Dialer
  • Arrow Icon Manual Dialer
  • Arrow Icon Call Transfer
  • Arrow Icon Voice Mail
  • Arrow Icon Contact Management
  • Arrow Icon Inbound Call Center
  • Arrow Icon Chat/Messaging
  • Arrow Icon Outbound Call Center
  • Arrow Icon Alerts/Escalation
  • Arrow Icon CRM
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Call Scripting
  • Arrow Icon Caller ID
  • Arrow Icon Automatic Call Distribution
  • Arrow Icon Queue Management
  • Arrow Icon Call Reporting
  • Arrow Icon Auto-Dialer
  • Arrow Icon Blended Call Center
  • Arrow Icon Predictive Dialer
  • Arrow Icon Interaction Tracking
  • Arrow Icon Progressive Dialer
  • Arrow Icon Power Dialer
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon Preview Dialer
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Automatic Call Distribution
  • Arrow Icon Campaign Management
  • Arrow Icon Call Scripting
  • Arrow Icon Call Routing
  • Arrow Icon Voice Mail
  • Arrow Icon Call Recording
  • Arrow Icon Call Transfer
  • Arrow Icon Caller ID
  • Arrow Icon Predictive Dialer
  • Arrow Icon Call Center Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Call Monitoring
  • Arrow Icon Artificial Intelligence
  • Arrow Icon File Sharing
  • Arrow Icon Fax Management
  • Arrow Icon Chat/Messaging
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Call Recording
  • Arrow Icon Audio/Video Conferencing
  • Arrow Icon Call Routing
  • Arrow Icon Artificial Intelligence
  • Arrow Icon Contextual Guidance
  • Arrow Icon Live Chat
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Pre-Configured Bot
  • Arrow Icon For Developers
  • Arrow Icon Multi-Language
  • Arrow Icon Code-free Development
  • Arrow Icon Speech Synthesis
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Speech Recognition
  • Arrow Icon Intent Recognition
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Chatbot
  • Arrow Icon Lead Management
  • Arrow Icon Call Monitoring
  • Arrow Icon Contact Management
  • Arrow Icon List Management
  • Arrow Icon Campaign Management
  • Arrow Icon Automatic Call Distribution
  • Arrow Icon Call Scheduling
  • Arrow Icon Call Routing
  • Arrow Icon Predictive Dialer
  • Arrow Icon Call Center Management
  • Arrow Icon Real-Time Reporting
  • Arrow Icon Call Transfer
  • Arrow Icon Campaign Specific Caller ID
  • Arrow Icon FCC Compliance
  • Arrow Icon Call Reporting
  • Arrow Icon Interaction Tracking
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Call Recording
  • Arrow Icon FTC Compliance
  • Arrow Icon Artificial Intelligence
  • Arrow Icon Call Center Management
  • Arrow Icon Call Transfer
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon VoIP
  • Arrow Icon Voice Mail
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Caller ID
  • Arrow Icon Call Monitoring
  • Arrow Icon Call Recording
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Auto-Dialer
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Call Routing
  • Arrow Icon Automatic Call Distribution
  • Arrow Icon Artificial Intelligence

Voicespin Pricing

Pricing Type

  • Pricing Type Per User

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Basic

$40 Per User

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Voicespin FAQs

Voicespin is an advanced call center software designed to enhance customer support and streamline communication for organizations. This platform provides comprehensive tools for managing inbound and outbound calls, tracking performance metrics, and improving agent productivity. With Voicespin, users can implement features such as call routing, IVR systems, and call recording, ensuring efficient customer interactions. The software includes analytics for monitoring call performance, enabling managers to identify trends and optimize operations effectively. Additionally, Voicespin supports integration with various CRM systems, enhancing customer relationship management practices. Its user-friendly interface allows agents to navigate call center operations easily, improving overall efficiency. By leveraging Voicespin, organizations can enhance their call center capabilities, improve customer satisfaction, and drive service excellence through effective communication solutions.

  • No, Voicespin does not offer a free version.

  • Yes, Voicespin offers a free trial.

  • No, Credit Card details are not required for the Voicespin trial.

  • Voicespin offers the following pricing plans & packages:

    Basic

    $40 Per User

  • Voicespin supports the following payment frequencies:

    • Monthly Subscription

  • No, Voicespin does not offer an API.

  • Voicespin offers support with the following options:
    • 24x7 Support , Email , Phone , Chat , Knowledge Base , FAQs/Forum

  • Voicespin offers training with the following options:
    • In-person , Live Online , Documentation , Videos

  • Voicespin supports the following languages:
    • English , Hebrew

  • Following are the typical users of the Voicespin:
    • Self-Employed , Small-Business , Midsize-Business

  • Voicespin supports the following deployment:
    • Cloud Hosted

  • Voicespin supports the following devices and operating systems:
    • Web-Based , iPhone , Android