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The World's Best Product Feedback Tool

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UserVoice Overview

UserVoice is a customer feedback and product management software that excels in bridging the gap between businesses and their users. It's uniquely designed to gather, analyze, and prioritize customer feedback, ensuring that product development aligns with user needs. The platform features an intuitive interface for collecting feedback directly from customers, making it easy for them to share their insights. UserVoice stands out for its advanced prioritization tools, which help in identifying the most impactful ideas and requests. It also includes robust analytics, providing clear insights into customer preferences and trends. Additionally, UserVoice integrates with various CRM and helpdesk tools, enhancing its utility. Ideal for companies focused on customer-driven innovation, UserVoice turns customer feedback into actionable product improvements.

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UserVoice Screenshot & Video

Contact Details

  • Vendor Name UserVoice
  • Founded 2008
  • Location United States
  • Employees 11-50

Support

  • Email Email
  • Knowledge Base Knowledge Base

Training

  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based
  • iPhone iPhone
  • Android Android

Typical Customers

  • Midsize-Business Midsize-Business
  • Large-Enterprise-Business Large-Enterprise-Business

Languages Supported

Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Thai, Turkish, Ukrainian

Industries

Enterprise, Information Technology & Services

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UserVoice Features

  • Arrow Icon Cataloging/Categorization
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Single Sign On
  • Arrow Icon Communication Management
  • Arrow Icon SSL Security
  • Arrow Icon Text Editing
  • Arrow Icon Activity Tracking
  • Arrow Icon Social Media Integration
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Decision Support
  • Arrow Icon Document Management
  • Arrow Icon Collaboration Tools
  • Arrow Icon Drag & Drop
  • Arrow Icon Live Chat
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Self Service Portal
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Full Text Search
  • Arrow Icon Commenting/Notes
  • Arrow Icon Discussions/Forums
  • Arrow Icon Tagging
  • Arrow Icon Widgets
  • Arrow Icon Content Management
  • Arrow Icon Content Library
  • Arrow Icon Multi-Language
  • Arrow Icon Calendar Management
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Product Lifecycle Management
  • Arrow Icon Single Sign On
  • Arrow Icon Real Time Updates
  • Arrow Icon Communication Management
  • Arrow Icon Deadline Management
  • Arrow Icon Release Planning
  • Arrow Icon Activity Dashboard
  • Arrow Icon Projections
  • Arrow Icon Document Storage
  • Arrow Icon Idea Management
  • Arrow Icon Customer Journey Mapping
  • Arrow Icon Task Management
  • Arrow Icon Multiple Projects
  • Arrow Icon Product Roadmapping
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Project Workflow
  • Arrow Icon Project Time Tracking
  • Arrow Icon Resource Management
  • Arrow Icon Status Tracking
  • Arrow Icon Project Tracking
  • Arrow Icon Calendar Management
  • Arrow Icon Prioritization
  • Arrow Icon Gantt/Timeline View
  • Arrow Icon Planning Tools
  • Arrow Icon Milestone Tracking
  • Arrow Icon Requirements Management
  • Arrow Icon Project Management
  • Arrow Icon Collaboration Tools
  • Arrow Icon Real Time Data
  • Arrow Icon @mentions
  • Arrow Icon Email Management
  • Arrow Icon Churn Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Email Management
  • Arrow Icon Social Media Integration
  • Arrow Icon CRM
  • Arrow Icon Multi-Language
  • Arrow Icon Real Time Analytics
  • Arrow Icon Campaign Management
  • Arrow Icon Content Management
  • Arrow Icon Event Triggered Actions
  • Arrow Icon Feedback Management
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Customer Database
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Customer Experience Management
  • Arrow Icon Communication Management
  • Arrow Icon Live Chat
  • Arrow Icon Customer Segmentation
  • Arrow Icon Visual Analytics
  • Arrow Icon Customer History
  • Arrow Icon Customer Portal
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Trend Analysis
  • Arrow Icon Survey/Poll Management
  • Arrow Icon Data Visualization
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Chat/Messaging
  • Arrow Icon CRM
  • Arrow Icon Feedback Management
  • Arrow Icon Customer Segmentation
  • Arrow Icon Customer Database
  • Arrow Icon SMS Messaging
  • Arrow Icon Visual Analytics
  • Arrow Icon Email Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Complaint Monitoring
  • Arrow Icon Customer Experience Management
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Performance Metrics
  • Arrow Icon Social Media Integration
  • Arrow Icon Customer Journey Mapping
  • Arrow Icon NPS Survey
  • Arrow Icon CES Survey
  • Arrow Icon CSAT Survey
  • Arrow Icon Idea Ranking
  • Arrow Icon Commenting/Notes
  • Arrow Icon Brainstorming
  • Arrow Icon Document Management
  • Arrow Icon Data Security
  • Arrow Icon Projections
  • Arrow Icon Feedback Management
  • Arrow Icon Approval Workflow
  • Arrow Icon Task Management
  • Arrow Icon Activity Tracking
  • Arrow Icon Collaboration Tools
  • Arrow Icon Prioritization
  • Arrow Icon Polls/Voting
  • Arrow Icon Ideation
  • Arrow Icon Project Tracking
  • Arrow Icon Task Progress Tracking
  • Arrow Icon Communication Management
  • Arrow Icon Template Management
  • Arrow Icon Mind Maps
  • Arrow Icon Project Planning
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Crowdsourcing
  • Arrow Icon Innovation Management
  • Arrow Icon Whiteboard
  • Arrow Icon Discussions/Forums
  • Arrow Icon Idea Collection
  • Arrow Icon Collaboration Tools
  • Arrow Icon Compliance Management
  • Arrow Icon Lifecycle Management
  • Arrow Icon Cost Tracking
  • Arrow Icon Supplier Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon Product Data Management
  • Arrow Icon Document Management
  • Arrow Icon Requirements Management
  • Arrow Icon Project Management
  • Arrow Icon Change Management
  • Arrow Icon Design Management
  • Arrow Icon Prioritization
  • Arrow Icon Task Management
  • Arrow Icon Audit Management
  • Arrow Icon Role-Based Permissions
  • Arrow Icon Approval Process Control
  • Arrow Icon Progress Tracking
  • Arrow Icon Version Control
  • Arrow Icon Calendar Management
  • Arrow Icon Portfolio Management
  • Arrow Icon File Management
  • Arrow Icon Milestone Tracking
  • Arrow Icon Bills of Material
  • Arrow Icon Commenting/Notes
  • Arrow Icon Ideation
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Audit Trail
  • Arrow Icon Quality Management
  • Arrow Icon Production Management
  • Arrow Icon Item Management
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Dashboard
  • Arrow Icon Data Visualization
  • Arrow Icon Text Analysis
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Customer Segmentation
  • Arrow Icon Negative Feedback Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Real-Time Notifications
  • Arrow Icon Knowledge Management
  • Arrow Icon Customizable Templates
  • Arrow Icon Customizable Fields
  • Arrow Icon Survey/Poll Management
  • Arrow Icon Feedback Management
  • Arrow Icon Customizable Forms
  • Arrow Icon Multi-Channel Data Collection
  • Arrow Icon NPS Survey Structure
  • Arrow Icon Collaboration Tools
  • Arrow Icon Ideation
  • Arrow Icon Engagement Tracking
  • Arrow Icon Polls/Voting
  • Arrow Icon Discussions/Forums
  • Arrow Icon Idea Ranking
  • Arrow Icon Gamification
  • Arrow Icon Evaluation Management
  • Arrow Icon Trend Analysis
  • Arrow Icon Feedback Management
  • Arrow Icon Timeline Management
  • Arrow Icon Workflow Management
  • Arrow Icon Milestone Tracking
  • Arrow Icon Visualization
  • Arrow Icon Task Management
  • Arrow Icon Idea Management
  • Arrow Icon Task Scheduling
  • Arrow Icon Resource Management
  • Arrow Icon Drag & Drop
  • Arrow Icon Guest Access
  • Arrow Icon Project Planning
  • Arrow Icon Deadline Management
  • Arrow Icon Feedback Management
  • Arrow Icon Social Sharing
  • Arrow Icon Review Notification
  • Arrow Icon Campaign Management
  • Arrow Icon Review Monitoring
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Negative Feedback Management
  • Arrow Icon Dashboard
  • Arrow Icon Review Request
  • Arrow Icon Response Management

UserVoice Pricing

Pricing Type

  • Pricing Type Flat Rate

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial 14 Days

Free Version

  • NA

Payment Frequency

  • Annual Subscription Annual Subscription
  • Monthly Payment Monthly Payment
Pricing Page  

Plans & Packages

Essentials

$699 Per Month

Top UserVoice Alternatives

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Freshdesk Verified Profile

Jira

LiveAgent

monday.com

UserVoice FAQs

UserVoice is a customer feedback and product management software that excels in bridging the gap between businesses and their users. It's uniquely designed to gather, analyze, and prioritize customer feedback, ensuring that product development aligns with user needs. The platform features an intuitive interface for collecting feedback directly from customers, making it easy for them to share their insights. UserVoice stands out for its advanced prioritization tools, which help in identifying the most impactful ideas and requests. It also includes robust analytics, providing clear insights into customer preferences and trends. Additionally, UserVoice integrates with various CRM and helpdesk tools, enhancing its utility. Ideal for companies focused on customer-driven innovation, UserVoice turns customer feedback into actionable product improvements.

  • No, UserVoice does not offer a free version.

  • Yes, UserVoice offers a free trial.

  • No, Credit Card details are not required for the UserVoice trial.

  • UserVoice offers the following pricing plans & packages:

    Essentials

    $699 Per Month

  • UserVoice supports the following payment frequencies:

    • Annual Subscription , Monthly Payment

  • Yes, UserVoice offers an API.

  • UserVoice offers support with the following options:
    • Email , Knowledge Base

  • UserVoice offers training with the following options:
    • Videos

  • UserVoice supports the following languages:
    • Arabic , Chinese , Czech , Danish , Dutch , English , Finnish , French , German , Hebrew , Hungarian , Indonesian , Irish , Italian , Japanese , Korean , Norwegian , Polish , Portuguese , Russian , Spanish , Thai , Turkish , Ukrainian

  • Following are the typical users of the UserVoice:
    • Midsize-Business , Large-Enterprise-Business

  • UserVoice supports the following deployment:
    • Cloud Hosted

  • UserVoice supports the following devices and operating systems:
    • Web-Based , iPhone , Android

UserVoice Comparisons

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UserVoice vs Freshdesk

UserVoice vs Freshservice

UserVoice vs monday.com

UserVoice vs Bitrix24

UserVoice vs Wrike

UserVoice vs ClickUp

UserVoice vs Aha!

UserVoice vs Tidio

UserVoice vs Productboard

UserVoice vs LiveAgent

UserVoice vs Canny

UserVoice vs TeamSupport

UserVoice vs Capacity

UserVoice vs LoopedIn

UserVoice vs Vivantio

UserVoice vs Feedbear