Userlike logo

Userlike Claim

Live Chat Software for Websites and Messaging Apps

Why SoftwareWorld Chooses Userlike:

“SoftwareWorld likely chose Userlike based on its strong user reviews highlighting exceptional customer support, intuitive interface, and seamless integration capabilities. Users frequently praise its real-time chat features, which enhance customer engagement and satisfaction. Additionally, Userlike's robust analytics and customization options make it a versatile tool for businesses seeking to improve their customer service experience. These factors contribute to its high ranking and recommendation.”

Highly Recommended

Userlike Overview

Userlike stands out as a versatile and user-friendly live chat software ideal for enhancing customer communication. Its standout feature is the seamless integration with websites and messaging apps, facilitating real-time interactions with clients. Userlike offers unique customization options, allowing businesses to tailor chat windows to their brand identity. The software includes an intuitive dashboard, where agents can handle multiple conversations efficiently. Notably, Userlike provides powerful analytics tools to track chat performance and gather customer feedback. It also supports automated chatbots for initial customer inquiries, streamlining the support process. With Userlike, businesses can significantly improve their customer service experience, making it a valuable tool for any customer-focused strategy.

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Userlike Screenshot & Video

Contact Details

  • Vendor Name Userlike
  • Founded 2011
  • Location Germany
  • Employees 101-500

Support

  • 24x7 Support 24x7 Support
  • Email Email
  • Phone Phone
  • Chat Chat
  • Knowledge Base Knowledge Base

Training

  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based
  • Android Android

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business
  • Large-Enterprise-Business Large-Enterprise-Business

Languages Supported

Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Italian, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish


Industries

Information Services, Information Technology & Services

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Userlike Features

  • Arrow Icon Performance Metrics
  • Arrow Icon Appointment Management
  • Arrow Icon Real Time Notifications
  • Arrow Icon Customer Segmentation
  • Arrow Icon Employee Management
  • Arrow Icon Queue Management
  • Arrow Icon Virtual Assistant
  • Arrow Icon Customer History
  • Arrow Icon Call Routing
  • Arrow Icon SMS Messaging
  • Arrow Icon Email Management
  • Arrow Icon Voice Mail
  • Arrow Icon Call Center Management
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Live Chat
  • Arrow Icon Activity Tracking
  • Arrow Icon Self Service Portal
  • Arrow Icon Alerts/Escalation
  • Arrow Icon Auto-Responders
  • Arrow Icon Support Ticket Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Social Media Integration
  • Arrow Icon Contact Management
  • Arrow Icon Transfers/Routing
  • Arrow Icon Document Storage
  • Arrow Icon Mobile Access
  • Arrow Icon Search/Filter
  • Arrow Icon Single Sign On
  • Arrow Icon Support Ticket Management
  • Arrow Icon Screen Sharing
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Proactive Chat
  • Arrow Icon Auto-Responders
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Real Time Notifications
  • Arrow Icon Offline Form
  • Arrow Icon Collaboration Tools
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Transcripts/Chat History
  • Arrow Icon Contact Management
  • Arrow Icon Geotargeting
  • Arrow Icon Chat/Messaging
  • Arrow Icon File Sharing
  • Arrow Icon Canned Responses
  • Arrow Icon Email Management
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Churn Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Email Management
  • Arrow Icon Social Media Integration
  • Arrow Icon CRM
  • Arrow Icon Multi-Language
  • Arrow Icon Real Time Analytics
  • Arrow Icon Campaign Management
  • Arrow Icon Content Management
  • Arrow Icon Event Triggered Actions
  • Arrow Icon Feedback Management
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Customer Database
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Customer Experience Management
  • Arrow Icon Communication Management
  • Arrow Icon Live Chat
  • Arrow Icon Customer Segmentation
  • Arrow Icon Visual Analytics
  • Arrow Icon Customer History
  • Arrow Icon Customer Portal
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Trend Analysis
  • Arrow Icon Survey/Poll Management
  • Arrow Icon Data Visualization
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Chat/Messaging
  • Arrow Icon CRM
  • Arrow Icon Feedback Management
  • Arrow Icon Customer Segmentation
  • Arrow Icon Customer Database
  • Arrow Icon SMS Messaging
  • Arrow Icon Visual Analytics
  • Arrow Icon Email Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Complaint Monitoring
  • Arrow Icon Customer Experience Management
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Performance Metrics
  • Arrow Icon Social Media Integration
  • Arrow Icon Customer Journey Mapping
  • Arrow Icon NPS Survey
  • Arrow Icon CES Survey
  • Arrow Icon CSAT Survey
  • Arrow Icon Customizable Templates
  • Arrow Icon Sales Trend Analysis
  • Arrow Icon Calendar Management
  • Arrow Icon Lead Capture
  • Arrow Icon Workflow Management
  • Arrow Icon Interaction Tracking
  • Arrow Icon Opportunity Management
  • Arrow Icon Performance Metrics
  • Arrow Icon Email Management
  • Arrow Icon Pipeline Management
  • Arrow Icon Calendar Sync
  • Arrow Icon Email Marketing
  • Arrow Icon Task Management
  • Arrow Icon Forecasting
  • Arrow Icon Campaign Management
  • Arrow Icon Contact Management
  • Arrow Icon Document Storage
  • Arrow Icon Social Media Integration
  • Arrow Icon Collaboration Tools
  • Arrow Icon Sales Reports
  • Arrow Icon Web-based Deployment
  • Arrow Icon Lead Management
  • Arrow Icon Internal Chat Integration
  • Arrow Icon Lead Generation
  • Arrow Icon Lead Qualification
  • Arrow Icon Marketing Automation
  • Arrow Icon Quotes/Estimates
  • Arrow Icon Referral Tracking
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Territory Management
  • Arrow Icon Deal Management
  • Arrow Icon Lead Nurturing
  • Arrow Icon Role-Based Permissions
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Offline Access
  • Arrow Icon Document Storage
  • Arrow Icon Mobile Access
  • Arrow Icon App Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon Compliance Management
  • Arrow Icon Audit Management
  • Arrow Icon Policy Management
  • Arrow Icon Mobile App
  • Arrow Icon Remote Access/Control
  • Arrow Icon Authentication
  • Arrow Icon GPS
  • Arrow Icon Push Notifications
  • Arrow Icon Usage Tracking/Analytics
  • Arrow Icon Backup and Recovery
  • Arrow Icon Automatic User/Device Recognition
  • Arrow Icon Password Management
  • Arrow Icon Performance Monitoring
  • Arrow Icon Data Security
  • Arrow Icon Mobile Content Management
  • Arrow Icon Device Enrollment
  • Arrow Icon Wireless Internet Access
  • Arrow Icon Asset Tracking
  • Arrow Icon Wireless Troubleshooting
  • Arrow Icon Natural Language Processing
  • Arrow Icon Automated Responses
  • Arrow Icon Virtual Assistant
  • Arrow Icon Chatbot
  • Arrow Icon AI/Machine Learning
  • Arrow Icon Query Suggestions
  • Arrow Icon Customer Support
  • Arrow Icon Language Detection
  • Arrow Icon Pre-Configured Bot
  • Arrow Icon Code-free Development
  • Arrow Icon Automated Routing
  • Arrow Icon Augmented Analytics
  • Arrow Icon Transfers/Routing
  • Arrow Icon Lead Qualification
  • Arrow Icon Customizable Branding
  • Arrow Icon Lead Capture
  • Arrow Icon For Sales/Marketing
  • Arrow Icon Automated Routing
  • Arrow Icon Quality Management
  • Arrow Icon Queue Management
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon Collaboration Tools
  • Arrow Icon Agent Interface
  • Arrow Icon Chatbot
  • Arrow Icon Auto-Dialer
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Workforce Management
  • Arrow Icon Contextual Guidance
  • Arrow Icon Live Chat
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Pre-Configured Bot
  • Arrow Icon For Developers
  • Arrow Icon Multi-Language
  • Arrow Icon Code-free Development
  • Arrow Icon Speech Synthesis
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Speech Recognition
  • Arrow Icon Intent Recognition
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Chatbot
  • Arrow Icon Product Recommendations
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon SMS Messaging
  • Arrow Icon Group Messaging
  • Arrow Icon Video Chat
  • Arrow Icon Human Handover
  • Arrow Icon Email Automation
  • Arrow Icon Audience Targeting
  • Arrow Icon Lead Distribution
  • Arrow Icon Chatbot
  • Arrow Icon Appointment Scheduling
  • Arrow Icon Lead Qualification
  • Arrow Icon Template Management
  • Arrow Icon Workflow Management
  • Arrow Icon Third-Party Integrations
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Content Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon On-Demand Communications
  • Arrow Icon Personalization
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Interactive Content
  • Arrow Icon Video Support
  • Arrow Icon Customer Database
  • Arrow Icon Chat/Messaging
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Batch Communications
  • Arrow Icon Customer History
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Feedback Management
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Dashboard
  • Arrow Icon Data Visualization
  • Arrow Icon Text Analysis
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Customer Segmentation
  • Arrow Icon Negative Feedback Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Real-Time Notifications
  • Arrow Icon Knowledge Management
  • Arrow Icon Customizable Templates
  • Arrow Icon Customizable Fields
  • Arrow Icon Survey/Poll Management
  • Arrow Icon Feedback Management
  • Arrow Icon Customizable Forms
  • Arrow Icon Multi-Channel Data Collection
  • Arrow Icon NPS Survey Structure
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Call Routing
  • Arrow Icon Mobile Access
  • Arrow Icon Contact Management
  • Arrow Icon SMS Messaging
  • Arrow Icon Voice Mail
  • Arrow Icon Multi-User Collaboration
  • Arrow Icon Two-Way Audio & Video
  • Arrow Icon File Sharing
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Call Recording
  • Arrow Icon Screen Sharing
  • Arrow Icon Task Management
  • Arrow Icon Queue Management
  • Arrow Icon Email Management
  • Arrow Icon Service Level Agreement (SLA) Management
  • Arrow Icon CRM
  • Arrow Icon Live Chat
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Customer Database
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Inventory Management
  • Arrow Icon Chatbot

Userlike Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA

Userlike FAQs

Userlike stands out as a versatile and user-friendly live chat software ideal for enhancing customer communication. Its standout feature is the seamless integration with websites and messaging apps, facilitating real-time interactions with clients. Userlike offers unique customization options, allowing businesses to tailor chat windows to their brand identity. The software includes an intuitive dashboard, where agents can handle multiple conversations efficiently. Notably, Userlike provides powerful analytics tools to track chat performance and gather customer feedback. It also supports automated chatbots for initial customer inquiries, streamlining the support process. With Userlike, businesses can significantly improve their customer service experience, making it a valuable tool for any customer-focused strategy.

  • No, Userlike does not offer a free version.

  • No, Userlike does not offer any free trial.

  • No, Credit Card details are not required for the Userlike trial.

  • Yes, Userlike offers an API.

  • Userlike offers support with the following options:
    • 24x7 Support , Email , Phone , Chat , Knowledge Base

  • Userlike offers training with the following options:
    • Documentation

  • Userlike supports the following languages:
    • Czech , Danish , Dutch , English , Finnish , French , German , Hungarian , Italian , Norwegian , Polish , Portuguese , Russian , Spanish , Swedish , Turkish

  • Following are the typical users of the Userlike:
    • Self-Employed , Small-Business , Midsize-Business , Large-Enterprise-Business

  • Userlike supports the following deployment:
    • Cloud Hosted

  • Userlike supports the following devices and operating systems:
    • Web-Based , Android

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