PRO-T-S Overview

PRO-T-S is an advanced call center software that optimizes customer service operations and enhances communication for businesses of all sizes. This platform offers tools for call routing, tracking, and reporting, ensuring that organizations can improve response times and elevate customer satisfaction levels. With its user-friendly interface, agents can manage incoming calls efficiently, access customer information in real time, and log interactions for future reference. PRO-T-S provides valuable analytics that enable managers to evaluate call center performance, identify trends, and pinpoint areas for improvement. The software supports multi-channel communications, including voice, chat, and email, allowing for a seamless customer experience. Ideal for businesses looking to enhance their customer service capabilities, PRO-T-S empowers organizations to deliver exceptional support while maximizing operational efficiency. By utilizing this software, companies can ensure that customer interactions are handled professionally, fostering loyalty and satisfaction among clients.

Read More

Contact Details

  • Vendor Name Marketing Systems Group
  • Founded 1987
  • Location United States

Support

  • 24x7 Support 24x7 Support
  • Chat Chat

Training

  • In-person In-person
  • Webinar Webinar
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Government Relations, Information Technology & Services, Outsourcing/Offshoring, Telecommunications

You May Also Like

CallVU

CallVU

$130 Per year

CloudTalk

CloudTalk

$25 Per month

Aircall

Aircall

$30 Per month

Dialpad

Dialpad

$15 Per user

PRO-T-S Features

  • Arrow Icon Call Recording
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon Call Routing
  • Arrow Icon Call Monitoring
  • Arrow Icon Call Logging
  • Arrow Icon Call Center Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon Call Tracking
  • Arrow Icon Callback Scheduling
  • Arrow Icon Progressive Dialer
  • Arrow Icon Manual Dialer
  • Arrow Icon Call Transfer
  • Arrow Icon Voice Mail
  • Arrow Icon Contact Management
  • Arrow Icon Inbound Call Center
  • Arrow Icon Chat/Messaging
  • Arrow Icon Outbound Call Center
  • Arrow Icon Alerts/Escalation
  • Arrow Icon CRM
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Call Scripting
  • Arrow Icon Caller ID
  • Arrow Icon Automatic Call Distribution
  • Arrow Icon Queue Management
  • Arrow Icon Call Reporting
  • Arrow Icon Auto-Dialer
  • Arrow Icon Blended Call Center
  • Arrow Icon Predictive Dialer
  • Arrow Icon Interaction Tracking
  • Arrow Icon Interaction Tracking
  • Arrow Icon Call Tagging
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon Call Monitoring
  • Arrow Icon Automatic Call Distribution
  • Arrow Icon File Transfer
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Performance Metrics
  • Arrow Icon Recording
  • Arrow Icon Event Triggered Actions
  • Arrow Icon Activity Dashboard
  • Arrow Icon Contact Management
  • Arrow Icon Scheduled Recording
  • Arrow Icon Voice Mail
  • Arrow Icon Call Transcription
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Call Center Management
  • Arrow Icon Auto-Dialer
  • Arrow Icon Lead Management
  • Arrow Icon Call Monitoring
  • Arrow Icon Contact Management
  • Arrow Icon List Management
  • Arrow Icon Campaign Management
  • Arrow Icon Automatic Call Distribution
  • Arrow Icon Call Scheduling
  • Arrow Icon Call Routing
  • Arrow Icon Predictive Dialer
  • Arrow Icon Call Center Management
  • Arrow Icon Real-Time Reporting
  • Arrow Icon Call Transfer
  • Arrow Icon Campaign Specific Caller ID
  • Arrow Icon FCC Compliance
  • Arrow Icon Call Reporting
  • Arrow Icon Interaction Tracking
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Call Recording
  • Arrow Icon FTC Compliance
  • Arrow Icon Call Center Management
  • Arrow Icon Call Transfer
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon VoIP
  • Arrow Icon Voice Mail
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Caller ID
  • Arrow Icon Call Monitoring
  • Arrow Icon Call Recording
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Auto-Dialer
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Call Routing
  • Arrow Icon Automatic Call Distribution

PRO-T-S Pricing

Pricing Type

  • Pricing Type Flat Rate

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • Annual Subscription Annual Subscription

Plans & Packages

Basic

$800 Per Year

PRO-T-S FAQs

PRO-T-S is an advanced call center software that optimizes customer service operations and enhances communication for businesses of all sizes. This platform offers tools for call routing, tracking, and reporting, ensuring that organizations can improve response times and elevate customer satisfaction levels. With its user-friendly interface, agents can manage incoming calls efficiently, access customer information in real time, and log interactions for future reference. PRO-T-S provides valuable analytics that enable managers to evaluate call center performance, identify trends, and pinpoint areas for improvement. The software supports multi-channel communications, including voice, chat, and email, allowing for a seamless customer experience. Ideal for businesses looking to enhance their customer service capabilities, PRO-T-S empowers organizations to deliver exceptional support while maximizing operational efficiency. By utilizing this software, companies can ensure that customer interactions are handled professionally, fostering loyalty and satisfaction among clients.

  • No, PRO-T-S does not offer a free version.

  • Yes, PRO-T-S offers a free trial.

  • No, Credit Card details are not required for the PRO-T-S trial.

  • PRO-T-S offers the following pricing plans & packages:

    Basic

    $800 Per Year

  • PRO-T-S supports the following payment frequencies:

    • Annual Subscription

  • No, PRO-T-S does not offer an API.

  • PRO-T-S offers support with the following options:
    • 24x7 Support , Chat

  • PRO-T-S offers training with the following options:
    • In-person , Webinar , Documentation

  • PRO-T-S supports the following languages:
    • English

  • Following are the typical users of the PRO-T-S:
    • Self-Employed , Small-Business , Midsize-Business