Mission Critical Information Management (MCIM) Overview

Mission Critical Information Management (MCIM) is a specialized field service management software designed to optimize operations for service-based organizations. This platform provides a comprehensive suite of tools for managing work orders, scheduling technicians, and tracking service performance effectively. With its intuitive interface, MCIM enables users to assign tasks, monitor job status, and manage customer communication seamlessly. The software also features real-time reporting capabilities, providing insights into service metrics and operational efficiency. Additionally, MCIM integrates with existing management systems, enhancing data accuracy and coordination. By improving visibility and control over field operations, MCIM empowers organizations to enhance service delivery and customer satisfaction.

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Contact Details

  • Vendor Name Fulcrum Collaborations
  • Founded
  • Location United States

Support

  • Email Email
  • Phone Phone
  • Knowledge Base Knowledge Base
  • FAQs/Forum FAQs/Forum

Training

  • In-person In-person
  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based
  • iPhone iPhone
  • Android Android

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Business Supplies & Equipment, Construction, Consumer Services, Management Consulting

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Mission Critical Information Management (MCIM) Features

  • Arrow Icon Multi-User Collaboration
  • Arrow Icon Inventory Management
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Real Time Updates
  • Arrow Icon Power Management
  • Arrow Icon Compliance Management
  • Arrow Icon Event Logs
  • Arrow Icon SSL Security
  • Arrow Icon Uptime Reporting
  • Arrow Icon Capacity Management
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Prioritization
  • Arrow Icon Role-Based Permissions
  • Arrow Icon Server Monitoring
  • Arrow Icon Configuration Management
  • Arrow Icon IT Asset Tracking
  • Arrow Icon Audit Management
  • Arrow Icon Data Import/Export
  • Arrow Icon Change Management
  • Arrow Icon Data Storage Management
  • Arrow Icon Performance Monitoring
  • Arrow Icon Inventory Management
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Document Management
  • Arrow Icon Vendor Management
  • Arrow Icon Preventive Maintenance
  • Arrow Icon Calibration Management
  • Arrow Icon Equipment Tracking
  • Arrow Icon Compliance Management
  • Arrow Icon Cost Tracking
  • Arrow Icon Service History
  • Arrow Icon Maintenance Scheduling
  • Arrow Icon Task Scheduling
  • Arrow Icon Barcode/Ticket Scanning
  • Arrow Icon Barcoding/RFID
  • Arrow Icon Work Order Management
  • Arrow Icon Equipment Maintenance
  • Arrow Icon Purchase Order Management
  • Arrow Icon Billing & Invoicing
  • Arrow Icon Asset Tracking
  • Arrow Icon Asset Lifecycle Management
  • Arrow Icon Inspection Management
  • Arrow Icon Automated Scheduling
  • Arrow Icon Historical Reporting
  • Arrow Icon Document Storage
  • Arrow Icon Facility Scheduling
  • Arrow Icon Technician Management
  • Arrow Icon Predictive Maintenance
  • Arrow Icon Residential Properties
  • Arrow Icon Commercial Properties
  • Arrow Icon Invoice Management
  • Arrow Icon Maintenance Management
  • Arrow Icon Facility Scheduling
  • Arrow Icon Asset Lifecycle Management
  • Arrow Icon Audit Management
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Equipment Management
  • Arrow Icon Inspection Management
  • Arrow Icon Incident Management
  • Arrow Icon Calendar Management
  • Arrow Icon Historical Reporting
  • Arrow Icon Vendor Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Document Management
  • Arrow Icon Compliance Management
  • Arrow Icon Fixed Asset Management
  • Arrow Icon Visitor Management
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Space Management
  • Arrow Icon Work Order Management
  • Arrow Icon Equipment Maintenance
  • Arrow Icon Real Time Notifications
  • Arrow Icon Document Storage
  • Arrow Icon Contract/License Management
  • Arrow Icon Preventive Maintenance
  • Arrow Icon Inventory Management
  • Arrow Icon Multi-Location
  • Arrow Icon Parts Management
  • Arrow Icon Communication Management
  • Arrow Icon Service Request Management
  • Arrow Icon Materials Management
  • Arrow Icon Facility Asset Management
  • Arrow Icon Routing
  • Arrow Icon Online Time Clock
  • Arrow Icon Dispatch Management
  • Arrow Icon Service History
  • Arrow Icon Customizable Forms
  • Arrow Icon Contract/License Management
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Payment Collection
  • Arrow Icon Real Time Data
  • Arrow Icon Electronic Signature
  • Arrow Icon Work Order Management
  • Arrow Icon Quotes/Estimates
  • Arrow Icon Scheduling
  • Arrow Icon Billing & Invoicing
  • Arrow Icon Inventory Management
  • Arrow Icon Activity Tracking
  • Arrow Icon CRM
  • Arrow Icon Accounting Integration
  • Arrow Icon Maintenance Scheduling
  • Arrow Icon File Storage
  • Arrow Icon Contact Database
  • Arrow Icon Mobile Access
  • Arrow Icon GPS
  • Arrow Icon Calendar Management
  • Arrow Icon Equipment Management
  • Arrow Icon Maintenance Management
  • Arrow Icon IT Asset Management
  • Arrow Icon Software License Management
  • Arrow Icon Parts Management
  • Arrow Icon Work Order Management
  • Arrow Icon Warranty Tracking
  • Arrow Icon Fixed Asset Management
  • Arrow Icon Energy Management
  • Arrow Icon Inspection Management
  • Arrow Icon Historical Reporting
  • Arrow Icon Mobile Access
  • Arrow Icon Inventory Management
  • Arrow Icon Cost Tracking
  • Arrow Icon Preventive Maintenance
  • Arrow Icon Safety Incident Management
  • Arrow Icon Investigation Management
  • Arrow Icon On Call Scheduling
  • Arrow Icon Corrective and Preventive Actions (CAPA)
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Disaster Recovery
  • Arrow Icon Task Management
  • Arrow Icon Workflow Management
  • Arrow Icon Incident Reporting
  • Arrow Icon Audit Trail
  • Arrow Icon OSHA Compliance
  • Arrow Icon Status Tracking
  • Arrow Icon Communications Management
  • Arrow Icon IT Incident Management
  • Arrow Icon Ticket Management
  • Arrow Icon Technician Management
  • Arrow Icon Predictive Maintenance
  • Arrow Icon Document Management
  • Arrow Icon Audit Trail
  • Arrow Icon Inspection Management
  • Arrow Icon Mobile Access
  • Arrow Icon Inventory Management
  • Arrow Icon Calibration Management
  • Arrow Icon Scheduling
  • Arrow Icon Third-Party Integrations
  • Arrow Icon Multi-Location
  • Arrow Icon Calendar Management
  • Arrow Icon Service History
  • Arrow Icon Key & Lock Management
  • Arrow Icon Billing & Invoicing
  • Arrow Icon Activity Dashboard
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Vendor Management
  • Arrow Icon Contract/License Management
  • Arrow Icon Electronic Signature
  • Arrow Icon Job Tracking
  • Arrow Icon Quotes/Estimates
  • Arrow Icon Recurring Appointments
  • Arrow Icon Document Management
  • Arrow Icon Calendar Management
  • Arrow Icon Billing & Invoicing
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Mobile Access
  • Arrow Icon Maintenance Scheduling
  • Arrow Icon Third-Party Integrations
  • Arrow Icon Dispatch Management
  • Arrow Icon Preventive Maintenance
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Inventory Management
  • Arrow Icon Technician Management

Mission Critical Information Management (MCIM) Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA

Mission Critical Information Management (MCIM) FAQs

Mission Critical Information Management (MCIM) is a specialized field service management software designed to optimize operations for service-based organizations. This platform provides a comprehensive suite of tools for managing work orders, scheduling technicians, and tracking service performance effectively. With its intuitive interface, MCIM enables users to assign tasks, monitor job status, and manage customer communication seamlessly. The software also features real-time reporting capabilities, providing insights into service metrics and operational efficiency. Additionally, MCIM integrates with existing management systems, enhancing data accuracy and coordination. By improving visibility and control over field operations, MCIM empowers organizations to enhance service delivery and customer satisfaction.

  • No, Mission Critical Information Management (MCIM) does not offer a free version.

  • Yes, Mission Critical Information Management (MCIM) offers a free trial.

  • No, Credit Card details are not required for the Mission Critical Information Management (MCIM) trial.

  • No, Mission Critical Information Management (MCIM) does not offer an API.

  • Mission Critical Information Management (MCIM) offers support with the following options:
    • Email , Phone , Knowledge Base , FAQs/Forum

  • Mission Critical Information Management (MCIM) offers training with the following options:
    • In-person , Live Online , Webinar , Documentation , Videos

  • Mission Critical Information Management (MCIM) supports the following languages:
    • English

  • Following are the typical users of the Mission Critical Information Management (MCIM):
    • Self-Employed , Small-Business , Midsize-Business

  • Mission Critical Information Management (MCIM) supports the following deployment:
    • Cloud Hosted

  • Mission Critical Information Management (MCIM) supports the following devices and operating systems:
    • Web-Based , iPhone , Android