Does Infraon Desk offer a free version?

No, Infraon Desk does not offer a free version.

Does Infraon Desk offer a free trial?

Yes, Infraon Desk offers a free trial.

Are Credit Card details required for the Infraon Desk trial?

No, Credit Card details are not required for the Infraon Desk trial.

What are the pricing plans & packages of Infraon Desk?

Infraon Desk offers the following pricing plans and packages: - $0 .

Does Infraon Desk offer an API?

No, Infraon Desk does not offer an API.

What type of support options does Infraon Desk offer?

Infraon Desk offers support with the following options: 24x7 Support, Email, Phone, Chat, Knowledge Base, FAQs/Forum

What type of training options does Infraon Desk offer?

Infraon Desk offers training with the following options: In-person, Live Online, Webinar, Documentation

What different languages does Infraon Desk support?

Infraon Desk supports the following languages: Arabic, English

Who uses Infraon Desk?

Typical users of Infraon Desk include: Self-Employed, Small-Business, Midsize-Business

What deployment options does Infraon Desk support?

Infraon Desk supports the following deployment options: Cloud Hosted, Deployment Type

What devices and operating systems does Infraon Desk support?

Infraon Desk supports the following devices and operating systems: Web-Based, Linux

Infraon Desk Reviews Sep 2025: Pricing & Features

Infraon Desk Overview

Infraon Desk is an advanced IT Service Management (ITSM) software solution designed to help IT teams deliver better services, improve efficiency, and ensure smooth business operations. This platform offers a wide range of ITIL (Information Technology Infrastructure Library) aligned features such as incident management, service request fulfillment, change management, and asset management. Infraon Desk helps IT departments streamline workflows, reduce response times, and enhance collaboration between teams. The software integrates seamlessly with other enterprise systems and provides a centralized view of all IT service activities, making it easier to manage and track service requests. With automated ticketing systems, priority management, and SLA tracking, Infraon Desk ensures that all incidents are addressed promptly and efficiently. The software also offers analytics and reporting tools to monitor performance, track KPIs, and improve service delivery continuously. Infraon Desk is ideal for businesses looking to optimize their IT operations and deliver high-quality service to end users.

Contact Details

EverestIMS Technologies
2017
India

Support

24x7 Support
Email
Phone
Chat
Knowledge Base
FAQs/Forum

Training

In-person
Live Online
Webinar
Documentation

Licensing & Deployment

Proprietary
Cloud Hosted
On-Premise
Web-Based
Linux

Typical Customers

Self-Employed
Small-Business
Midsize-Business

Languages Supported

Arabic, English

Industries

Financial Services, Information Technology & Services

Infraon Desk Features

MSP Software

Help Desk Management
Event Logs
CRM
Activity Tracking
Server Monitoring
Issue Management
Self Service Portal
Billing & Invoicing
Configuration Management
Dashboard
Compliance Management
Real Time Updates
Project Management
Patch Management
SLA Management
Remote Monitoring & Management
Backup and Recovery
Inventory Management
Support Ticket Management
Incident Management
Maintenance Scheduling
Policy Management
Anti Virus
IT Asset Tracking
Task Management
Real Time Analytics
Performance Metrics
Active Directory Integration
Contract/License Management

Help Desk Software

Automated Routing
Call Center Management
Real-Time Chat
Performance Metrics
Customer Database
Self Service Portal
SLA Management
CRM
Real Time Notifications
Multi-Channel Communication
Support Ticket Management
Surveys & Feedback
Document Storage
Social Media Integration
Alerts/Escalation
Prioritization
Workflow Configuration
Ticket Management
Reporting/Analytics
Access Controls/Permissions
IT Asset Management
Email Management
Customer History
Interaction Tracking
Knowledge Base Management
Remote Access/Control

ITSM Software

Service Catalog
Alerts/Escalation
Multi-Channel Communication
Configuration Management
Inventory Management
Approval Process Control
Contract/License Management
Asset Tracking
Prioritization
Activity Tracking
Change Management
Knowledge Base Management
Self Service Portal
Incident Management
Alerts/Notifications
Chat/Messaging
Project Management
SLA Management
Access Controls/Permissions
Problem Management
Availability Management
Support Ticket Management
Surveys & Feedback
Help Desk Management
Capacity Management
Release Management
Asset Lifecycle Management
Task Management
Audit Trail
Remote Access & Monitoring

IT Management Software

Change Management
SLA Management
Activity Tracking
Knowledge Management
Dashboard
Audit Management
Self Service Portal
Patch Management
Capacity Management
Configuration Management
License Management
Alerts/Notifications
Inventory Management
Compliance Management
Remote Access/Control
Server Monitoring
Event Logs
Task Management
Incident Management
SSL Security
Audit Trail
Access Controls/Permissions
Ticket Management
Maintenance Scheduling
Chat/Messaging
Issue Auditing
IT Asset Tracking
IT Risk Management
Network Security

Call Center Software

Call Recording
Computer Telephony Integration
Call Routing
Call Monitoring
Call Logging
Call Center Management
Activity Dashboard
Call Tracking
Callback Scheduling
Progressive Dialer
Manual Dialer
Call Transfer
Voice Mail
Contact Management
Inbound Call Center
Chat/Messaging
Outbound Call Center
Alerts/Escalation
CRM
Multi-Channel Communication
IVR/Voice Recognition
Call Scripting
Caller ID
Automatic Call Distribution
Queue Management
Call Reporting
Auto-Dialer
Blended Call Center
Predictive Dialer
Interaction Tracking

Customer Engagement Software

Churn Management
Engagement Tracking
Email Management
Social Media Integration
CRM
Multi-Language
Real Time Analytics
Campaign Management
Content Management
Event Triggered Actions
Feedback Management
Multi-Channel Communication
Customer Database
Surveys & Feedback
Customer Experience Management
Communication Management
Live Chat
Customer Segmentation
Visual Analytics
Customer History
Customer Portal
Sentiment Analysis

Change Management Software

Approval Workflow
Training Management
Task Management
Audit Trail
Change Planning
Release Management
Change Tracking
Compliance Management
Prioritization

Customer Experience Software

Surveys & Feedback
Dashboard
Data Visualization
Text Analysis
Reporting/Analytics
Customer Segmentation
Negative Feedback Management
Engagement Tracking
Real-Time Notifications
Knowledge Management
Customizable Templates
Customizable Fields
Survey/Poll Management
Feedback Management
Customizable Forms
Multi-Channel Data Collection
NPS Survey Structure

Incident Management Software

Safety Incident Management
Investigation Management
On Call Scheduling
Corrective and Preventive Actions (CAPA)
Alerts/Notifications
Disaster Recovery
Task Management
Workflow Management
Incident Reporting
Audit Trail
OSHA Compliance
Status Tracking
Communications Management
IT Incident Management
Ticket Management

IT Asset Management Software

Contract/License Management
Compliance Tracking
Cost Tracking
Procurement Management
Supplier Management
Configuration Management
Asset Tracking
Maintenance Management
Reporting/Analytics
Audit Management
Inventory Management
Change Management
Requisition Management
Support Ticket Management
Barcode/Ticket Scanning
Alerts/Notifications

IT Service Software

Release Management
Contract/License Management
Knowledge Management
Activity Dashboard
Self Service Portal
Workflow Management
Service Catalog
Third-Party Integrations
Configuration Management
Alerts/Notifications
Inventory Management
Change Management
Problem Management
Compliance Management
Task Management
Support Ticket Management
Real-Time Monitoring
Resource Allocation & Planning
Service Request Management

Service Desk Software

Change Management
Incident Management
Service Level Agreement (SLA) Management
Reporting & Statistics
IT Asset Management
Remote Access/Control
Procurement Management
Self Service Portal
Prioritization
Real-Time Notifications
Mobile Access
Support Ticket Management
CMDB
Alerts/Notifications
Knowledge Base Management
Problem Management
Customer Support
Analytics

Customer Support Software

Queue Management
Email Management
Service Level Agreement (SLA) Management
CRM
Live Chat
Knowledge Base Management
Customer Database
Reporting/Analytics
Multi-Channel Communication
Inventory Management
Chatbot

Infraon Desk Pricing

Pricing Type

Contact Vendor

Preferred Currency

INR (₹)

Free Trial

Free Version

Payment Frequency

Infraon Desk FAQs

No, Infraon Desk does not offer a free version.

Yes, Infraon Desk offers a free trial.

No, Credit Card details are not required for the Infraon Desk trial.

No, Infraon Desk does not offer an API.

Infraon Desk offers support with the following options:
- 24x7 Support , Email , Phone , Chat , Knowledge Base , FAQs/Forum

Infraon Desk offers training with the following options:
- In-person , Live Online , Webinar , Documentation

Infraon Desk supports the following languages:
- Arabic , English

Following are the typical users of the Infraon Desk:
- Self-Employed , Small-Business , Midsize-Business

Infraon Desk supports the following deployment:
- Cloud Hosted , On-Premise

Infraon Desk supports the following devices and operating systems:
- Web-Based , Linux

Infraon Desk Claim

Infraon Desk Overview