Does Inbenta offer a free version?

No, Inbenta does not offer a free version.

Does Inbenta offer a free trial?

Yes, Inbenta offers a free trial.

Are Credit Card details required for the Inbenta trial?

No, Credit Card details are not required for the Inbenta trial.

What are the pricing plans & packages of Inbenta?

Inbenta offers the following pricing plans and packages: Basic - $4000 (Per User) .

Does Inbenta offer an API?

No, Inbenta does not offer an API.

What type of support options does Inbenta offer?

Inbenta offers support with the following options: Email, Phone, Chat, Knowledge Base, FAQs/Forum

What type of training options does Inbenta offer?

Inbenta offers training with the following options: In-person, Live Online, Documentation

What different languages does Inbenta support?

Inbenta supports the following languages: English

Typical users of Inbenta include: Self-Employed, Small-Business, Midsize-Business

What deployment options does Inbenta support?

Inbenta supports the following deployment options: Cloud Hosted

What devices and operating systems does Inbenta support?

Inbenta supports the following devices and operating systems: Web-Based

Inbenta Reviews Oct 2025: Pricing & Features

Inbenta Overview

Inbenta is an AI-powered live chat software designed to improve customer service by automating responses and enhancing user interactions. Using natural language processing (NLP), Inbenta understands customer inquiries in real time and provides accurate, relevant responses. This reduces the workload on customer support teams and ensures faster response times. The software allows businesses to create customizable chatbots that can handle FAQs, troubleshoot issues, and even assist with transactions. It also integrates seamlessly with existing CRM and helpdesk tools, allowing for a smooth workflow. Inbenta’s analytics feature provides insights into customer behavior and chatbot performance, helping businesses optimize their customer service strategies. Ideal for businesses seeking to improve efficiency, Inbenta offers a smart solution for handling large volumes of customer inquiries while maintaining a personalized touch.

Contact Details

Inbenta
2005
United States

Support

Email
Phone
Chat
Knowledge Base
FAQs/Forum

Training

In-person
Live Online
Documentation

Licensing & Deployment

Proprietary
Cloud Hosted
Web-Based

Typical Customers

Self-Employed
Small-Business
Midsize-Business

Languages Supported

English

Industries

Computer Software, Food & Beverages, Leisure & Travel, Non-profit Organization Management, Travel & Tourism, Utilities

Inbenta Features

Knowledge Management Software

Cataloging/Categorization
Knowledge Base Management
Single Sign On
Communication Management
SSL Security
Text Editing
Activity Tracking
Social Media Integration
Access Controls/Permissions
Decision Support
Document Management
Collaboration Tools
Drag & Drop
Live Chat
Surveys & Feedback
Self Service Portal
Alerts/Notifications
Full Text Search
Commenting/Notes
Discussions/Forums
Tagging
Widgets
Content Management
Content Library
Multi-Language
Calendar Management

Customer Service Software

Performance Metrics
Appointment Management
Real Time Notifications
Customer Segmentation
Employee Management
Queue Management
Virtual Assistant
Customer History
Call Routing
SMS Messaging
Email Management
Voice Mail
Call Center Management
Knowledge Base Management
Multi-Channel Communication
Live Chat
Activity Tracking
Self Service Portal
Alerts/Escalation
Auto-Responders
Support Ticket Management
Engagement Tracking
Surveys & Feedback
Social Media Integration
Contact Management

Help Desk Software

Automated Routing
Call Center Management
Real-Time Chat
Performance Metrics
Customer Database
Self Service Portal
SLA Management
CRM
Real Time Notifications
Multi-Channel Communication
Support Ticket Management
Surveys & Feedback
Document Storage
Social Media Integration
Alerts/Escalation
Prioritization
Workflow Configuration
Ticket Management
Reporting/Analytics
Access Controls/Permissions
IT Asset Management
Email Management
Customer History
Interaction Tracking
Knowledge Base Management
Remote Access/Control

Live Chat Software

Transfers/Routing
Document Storage
Mobile Access
Search/Filter
Single Sign On
Support Ticket Management
Screen Sharing
Reporting/Analytics
Proactive Chat
Auto-Responders
Multi-Channel Communication
Real Time Notifications
Offline Form
Collaboration Tools
CRM
Interaction Tracking
Transcripts/Chat History
Contact Management
Geotargeting
Chat/Messaging
File Sharing
Canned Responses
Email Management
Surveys & Feedback

eCommerce Software

Shipping Management
Multi-Store
Activity Dashboard
Order Tracking
Customer Accounts
Promotions Management
Returns Management
Multi-Channel Management
Loyalty Program
Multi-Channel Marketing
CRM
Website Management
Data Synchronization
Email Marketing
Kitting
Content Management
Sales Orders
SEO Management
Multi-Currency
Inventory Management
Campaign Management
Order Management
Multi-Location
Shopping Cart
Electronic Payments
Credit Card Processing
Reviews Management
Data Security
Discount Management
Purchase Order Management

Artificial Intelligence Software

Virtual Personal Assistant (VPA)
Sentiment Analysis
Trend Analysis
API
Data Import/Export
Predictive Analytics
Third-Party Integrations
Multi-Language
For Sales Teams/Organizations
Collaboration Tools
Activity Dashboard
Reporting/Analytics
Process/Workflow Automation
Chatbot
For eCommerce
Speech Recognition
Performance Metrics

Conversational AI Platform Software

Contextual Guidance
Live Chat
Multi-Channel Communication
Pre-Configured Bot
For Developers
Multi-Language
Code-free Development
Speech Synthesis
Sentiment Analysis
Speech Recognition
Intent Recognition
Reporting/Analytics
Chatbot

Conversational Marketing Platform Software

Product Recommendations
Multi-Channel Communication
SMS Messaging
Group Messaging
Video Chat
Human Handover
Email Automation
Audience Targeting
Lead Distribution
Chatbot
Appointment Scheduling
Lead Qualification

Knowledge Base Software

Full Text Search
Self Service Portal
SEO Management
Customizable Branding
Feedback Management
Reporting/Analytics
Rich Text Editor
Cataloging/Categorization
Multi-Language
Customizable Templates
Collaboration Tools
User Management
Drag & Drop Editor
Mobile Interface
WYSIWYG Editor
Knowledge Management

Inbenta Pricing

Pricing Type

Per User

Preferred Currency

USD ($)

Free Trial

Available

Free Version

Payment Frequency

Plans & Packages

Basic

$4000 Per User

Inbenta FAQs

No, Inbenta does not offer a free version.

Yes, Inbenta offers a free trial.

No, Credit Card details are not required for the Inbenta trial.

Inbenta offers the following pricing plans & packages:

Basic

$4000 Per User

No, Inbenta does not offer an API.

Inbenta offers support with the following options:
- Email , Phone , Chat , Knowledge Base , FAQs/Forum

Inbenta offers training with the following options:
- In-person , Live Online , Documentation

Inbenta supports the following languages:
- English

Following are the typical users of the Inbenta:
- Self-Employed , Small-Business , Midsize-Business

Inbenta supports the following deployment:
- Cloud Hosted

Inbenta supports the following devices and operating systems:
- Web-Based

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Inbenta Claim

Inbenta Overview