ConneXio is a call center software designed to enhance communication, streamline workflows, and improve customer service for call center teams. The platform includes tools for managing inbound and outbound calls, tracking call metrics, and monitoring agent performance. ConneXio’s automated call routing ensures that customer inquiries are directed to the right agents, reducing wait times and enhancing service quality. The software also provides analytics and reporting tools, enabling managers to track call volumes, response times, and customer satisfaction levels. With ConneXio, call center teams can record calls, document interactions, and manage customer information effectively, fostering a data-driven approach to customer service. Ideal for call centers and customer support teams, ConneXio improves operational efficiency, boosts agent productivity, and elevates the customer experience, helping businesses build stronger customer relationships.
ConneXio Cloud
2014
United States
24x7 Support
Call Recording
