Apizee Overview

Apizee is a customer service software designed to enhance customer support through video and live chat capabilities. This innovative platform allows businesses to provide personalized customer service by offering real-time video calls and instant messaging, improving communication and resolving issues more efficiently. Apizee supports various industries, including retail, healthcare, and technical support, enabling businesses to offer a more interactive and engaging experience to their customers. The software integrates with CRM systems and provides analytics for performance tracking, helping businesses optimize their support processes. Ideal for companies looking to improve customer service interactions, Apizee fosters better relationships, enhances customer satisfaction, and ensures that queries are handled swiftly and effectively.

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Apizee Screenshot & Video

Contact Details

  • Vendor Name Apizee
  • Founded 2013
  • Location France

Support

  • 24x7 Support 24x7 Support
  • Email Email
  • Phone Phone
  • Chat Chat
  • Knowledge Base Knowledge Base

Training

  • In-person In-person
  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based
  • iPhone iPhone
  • Android Android

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English, French, Italian, Spanish


Industries

Advertising & Marketing, Electrical & Electronic Manufacturing, Machinery, Mechanical or Industrial Engineering

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Apizee Features

  • Arrow Icon Meeting Preparation Tools
  • Arrow Icon Meeting Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon Presentation Streaming
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Live Chat
  • Arrow Icon Attendee Management
  • Arrow Icon Agenda Management
  • Arrow Icon Calendar Sync
  • Arrow Icon Document Management
  • Arrow Icon Scheduling
  • Arrow Icon Video Conferencing
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Action Item Tracking
  • Arrow Icon User Management
  • Arrow Icon Reminders
  • Arrow Icon Collaboration Tools
  • Arrow Icon Screen Sharing
  • Arrow Icon Recording
  • Arrow Icon Private Chat
  • Arrow Icon HD Audio/Video
  • Arrow Icon File Sharing
  • Arrow Icon Virtual Backgrounds
  • Arrow Icon Host Controls
  • Arrow Icon Lock Meetings
  • Arrow Icon Meeting Notes
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Task Management
  • Arrow Icon Minutes Management
  • Arrow Icon Communication Management
  • Arrow Icon Polls/Voting
  • Arrow Icon Notes Management
  • Arrow Icon Performance Metrics
  • Arrow Icon Appointment Management
  • Arrow Icon Real Time Notifications
  • Arrow Icon Customer Segmentation
  • Arrow Icon Employee Management
  • Arrow Icon Queue Management
  • Arrow Icon Virtual Assistant
  • Arrow Icon Customer History
  • Arrow Icon Call Routing
  • Arrow Icon SMS Messaging
  • Arrow Icon Email Management
  • Arrow Icon Voice Mail
  • Arrow Icon Call Center Management
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Live Chat
  • Arrow Icon Activity Tracking
  • Arrow Icon Self Service Portal
  • Arrow Icon Alerts/Escalation
  • Arrow Icon Auto-Responders
  • Arrow Icon Support Ticket Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Social Media Integration
  • Arrow Icon Contact Management
  • Arrow Icon Automated Routing
  • Arrow Icon Call Center Management
  • Arrow Icon Real-Time Chat
  • Arrow Icon Performance Metrics
  • Arrow Icon Customer Database
  • Arrow Icon Self Service Portal
  • Arrow Icon SLA Management
  • Arrow Icon CRM
  • Arrow Icon Real Time Notifications
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Support Ticket Management
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Document Storage
  • Arrow Icon Social Media Integration
  • Arrow Icon Alerts/Escalation
  • Arrow Icon Prioritization
  • Arrow Icon Workflow Configuration
  • Arrow Icon Ticket Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon IT Asset Management
  • Arrow Icon Email Management
  • Arrow Icon Customer History
  • Arrow Icon Interaction Tracking
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Remote Access/Control
  • Arrow Icon Call Recording
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon Call Routing
  • Arrow Icon Call Monitoring
  • Arrow Icon Call Logging
  • Arrow Icon Call Center Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon Call Tracking
  • Arrow Icon Callback Scheduling
  • Arrow Icon Progressive Dialer
  • Arrow Icon Manual Dialer
  • Arrow Icon Call Transfer
  • Arrow Icon Voice Mail
  • Arrow Icon Contact Management
  • Arrow Icon Inbound Call Center
  • Arrow Icon Chat/Messaging
  • Arrow Icon Outbound Call Center
  • Arrow Icon Alerts/Escalation
  • Arrow Icon CRM
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Call Scripting
  • Arrow Icon Caller ID
  • Arrow Icon Automatic Call Distribution
  • Arrow Icon Queue Management
  • Arrow Icon Call Reporting
  • Arrow Icon Auto-Dialer
  • Arrow Icon Blended Call Center
  • Arrow Icon Predictive Dialer
  • Arrow Icon Interaction Tracking
  • Arrow Icon File Sharing
  • Arrow Icon Fax Management
  • Arrow Icon Chat/Messaging
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Call Recording
  • Arrow Icon Audio/Video Conferencing
  • Arrow Icon Call Routing
  • Arrow Icon Session Recording
  • Arrow Icon Remote Access/Control
  • Arrow Icon Remote Monitoring & Management
  • Arrow Icon Unattended Access
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Collaboration Tools
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Real-Time Notifications
  • Arrow Icon File Sharing
  • Arrow Icon Screen Sharing
  • Arrow Icon Session Transfer
  • Arrow Icon Diagnostic Tools
  • Arrow Icon Chat/Messaging
  • Arrow Icon Real-Time Chat
  • Arrow Icon Real-Time Monitoring
  • Arrow Icon Troubleshooting
  • Arrow Icon Softphone
  • Arrow Icon Video Conferencing
  • Arrow Icon Meeting Management
  • Arrow Icon Remote Support
  • Arrow Icon Communication Management
  • Arrow Icon Time Zone Tracking
  • Arrow Icon Third-Party Integrations
  • Arrow Icon Electronic Signature
  • Arrow Icon Live Chat
  • Arrow Icon Video Chat
  • Arrow Icon Task Management
  • Arrow Icon Workflow Management
  • Arrow Icon Collaboration Tools
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Progress Tracking
  • Arrow Icon Employee Activity Monitoring
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Document Management
  • Arrow Icon Annotations
  • Arrow Icon Desktop/Browser Sharing
  • Arrow Icon Mobile Screen Sharing
  • Arrow Icon Real Time Screen Sharing
  • Arrow Icon Presenter Control Management
  • Arrow Icon Screen Capture
  • Arrow Icon Multi-Participant Screen Sharing
  • Arrow Icon Targeted/Locked Screen Sharing
  • Arrow Icon Screen Mirroring
  • Arrow Icon Screen Recording
  • Arrow Icon Self Service Portal
  • Arrow Icon Appointment Scheduling
  • Arrow Icon Charting
  • Arrow Icon Payment Processing
  • Arrow Icon E-Prescribing
  • Arrow Icon Appointment Management
  • Arrow Icon For Medical Purposes
  • Arrow Icon Online Forms
  • Arrow Icon Medical Billing
  • Arrow Icon HIPAA Compliant
  • Arrow Icon Remote Treatment Planning
  • Arrow Icon Virtual Waiting Room
  • Arrow Icon Multi-Provider Practice
  • Arrow Icon Billing & Invoicing
  • Arrow Icon Practice Management
  • Arrow Icon Confirmation/Reminders
  • Arrow Icon Video Conferencing
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Call Routing
  • Arrow Icon Mobile Access
  • Arrow Icon Contact Management
  • Arrow Icon SMS Messaging
  • Arrow Icon Voice Mail
  • Arrow Icon Multi-User Collaboration
  • Arrow Icon Two-Way Audio & Video
  • Arrow Icon File Sharing
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Call Recording
  • Arrow Icon Screen Sharing
  • Arrow Icon Task Management
  • Arrow Icon Presentation Streaming
  • Arrow Icon Auto Framing
  • Arrow Icon Private Chat
  • Arrow Icon Two Way Audio & Video
  • Arrow Icon File Sharing
  • Arrow Icon Screen Sharing
  • Arrow Icon Real-Time Chat
  • Arrow Icon Recording
  • Arrow Icon Polls/Voting
  • Arrow Icon Mobile Access
  • Arrow Icon User Profiles
  • Arrow Icon Automatic Transcription
  • Arrow Icon Two Way Audio & Video
  • Arrow Icon HD Audio/Video
  • Arrow Icon Mobile Access
  • Arrow Icon Electronic Hand Raising
  • Arrow Icon Meeting Management
  • Arrow Icon Automatic Transcription
  • Arrow Icon Collaboration Tools
  • Arrow Icon Presentation Tools
  • Arrow Icon Screen Sharing
  • Arrow Icon Recording
  • Arrow Icon Real-Time Chat
  • Arrow Icon Private Chat
  • Arrow Icon File Sharing
  • Arrow Icon Presentation Streaming
  • Arrow Icon Host Controls
  • Arrow Icon Video Conferencing
  • Arrow Icon Queue Management
  • Arrow Icon Email Management
  • Arrow Icon Service Level Agreement (SLA) Management
  • Arrow Icon CRM
  • Arrow Icon Live Chat
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Customer Database
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Inventory Management
  • Arrow Icon Chatbot

Apizee Pricing

Pricing Type

  • Pricing Type Flat Rate

Preferred Currency

  • EUR (€) EUR (€)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Basic

$50 Per Month

Apizee FAQs

Apizee is a customer service software designed to enhance customer support through video and live chat capabilities. This innovative platform allows businesses to provide personalized customer service by offering real-time video calls and instant messaging, improving communication and resolving issues more efficiently. Apizee supports various industries, including retail, healthcare, and technical support, enabling businesses to offer a more interactive and engaging experience to their customers. The software integrates with CRM systems and provides analytics for performance tracking, helping businesses optimize their support processes. Ideal for companies looking to improve customer service interactions, Apizee fosters better relationships, enhances customer satisfaction, and ensures that queries are handled swiftly and effectively.

  • No, Apizee does not offer a free version.

  • Yes, Apizee offers a free trial.

  • No, Credit Card details are not required for the Apizee trial.

  • Apizee offers the following pricing plans & packages:

    Basic

    $50 Per Month

  • Apizee supports the following payment frequencies:

    • Monthly Subscription

  • No, Apizee does not offer an API.

  • Apizee offers support with the following options:
    • 24x7 Support , Email , Phone , Chat , Knowledge Base

  • Apizee offers training with the following options:
    • In-person , Live Online , Webinar , Documentation

  • Apizee supports the following languages:
    • English , French , Italian , Spanish

  • Following are the typical users of the Apizee:
    • Self-Employed , Small-Business , Midsize-Business

  • Apizee supports the following deployment:
    • Cloud Hosted

  • Apizee supports the following devices and operating systems:
    • Web-Based , iPhone , Android

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