Best Knowledge Management Software for Small Businesses (Free & Paid)

Knowledge Management Software helps businesses collect, organize, and share information effectively. It creates a central repository where employees can find answers and resources quickly. For small businesses, this software boosts efficiency and promotes teamwork by making information easily accessible. Features often include document storage, advanced search functions, collaboration tools, and version control. Small businesses benefit by reducing the time spent searching for information and avoiding duplicate work. It also aids in training new employees by providing easy access to company knowledge and procedures. Some software allows for customer-facing knowledge bases, improving customer service by providing FAQs, tutorials, and help articles. With everything in one place, teams can make better decisions and solve problems faster. Knowledge Management Software supports a culture of learning and sharing within the company, which can lead to innovation and improved performance. Looking to enhance your information sharing and collaboration? Here are some Knowledge Management Software options you can choose from.

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Last Updated: September 18, 2025

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Popular Picks in Knowledge Management Software

Trainual

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List of Top Knowledge Management Software for Small Businesses

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Helpfruit is a live chat software that helps businesses provide real-time support to customers directly on their website. The platform allows support agents to answer inquiries, resolve issues, and engage with website visitors instantly, improving customer satisfaction. Helpfruit includes features like automated responses, visitor tracking, and chat history, enabling agents to personalize interact... Read more about Helpfruit

Free Trial

Available

Pricing Type

$149 Per month

Location

New Zealand

PICC Software is an innovative idea management software designed to facilitate the collection, evaluation, and implementation of ideas within organizations. The platform provides tools for brainstorming, idea submission, and collaborative feedback, enabling teams to harness creativity and drive innovation. PICC Software allows users to categorize and prioritize ideas, streamlining the decision-mak... Read more about PICC Software

Free Trial

NA

Pricing Type

$50 Per month

Location

Switzerland

Hypernotes is an innovative knowledge management software designed to help organizations centralize and organize their intellectual assets. The platform enables teams to capture, store, and share critical knowledge and information across various departments and locations, fostering collaboration and reducing the risk of knowledge loss. Hypernotes’ intuitive interface makes it easy to create, tag... Read more about Hypernotes

Free Trial

NA

Pricing Type

$8 Per user

Location

Germany

Skypher is a Knowledge Management Software that enables organizations to capture, store, and share knowledge effectively. The platform provides tools for document management, knowledge sharing, and collaboration, making information accessible to all team members. Skypher’s search and tagging features allow users to quickly find relevant content. Its analytics capabilities offer insights into kno... Read more about Skypher

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Korra is an advanced artificial intelligence software platform that helps businesses harness the power of AI to solve complex problems, automate processes, and enhance decision-making. Korra’s core capabilities include machine learning, natural language processing, and predictive analytics, enabling businesses to analyze large volumes of data, identify patterns, and make data-driven decisio... Read more about Korra

Free Trial

Available

Pricing Type

$0 Per user

Location

Israel

KnowledgeNet.ai is an artificial intelligence software platform that leverages machine learning and natural language processing to enhance information discovery and decision-making. With KnowledgeNet.ai, users can access and organize vast amounts of unstructured data, such as documents, emails, and research materials, through intelligent search capabilities. The platform learns from user interacti... Read more about KnowledgeNet.ai

Free Trial

Available

Pricing Type

$59 Per month

Location

United States

digi-libris Reader is an advanced knowledge management software designed to help organizations capture, organize, and share information efficiently. It offers a comprehensive platform for creating knowledge bases, managing documents, and facilitating collaborative learning, ensuring that valuable information is easily accessible and effectively utilized. digi-libris Reader's intuitive interface al... Read more about digi-libris Reader

Free Trial

Available

Pricing Type

$9.85 Per year

Location

Switzerland

Datafisher LMS is a powerful learning management system (LMS) designed to streamline the process of creating, delivering, and managing training programs. Ideal for businesses and educational institutions, this software provides tools for creating interactive online courses, managing learner progress, and assessing performance through quizzes and tests. Datafisher LMS supports a variety of learning... Read more about Datafisher LMS

Free Trial

Available

Pricing Type

$210 Per user

Location

Finland

Ikaun is an innovative knowledge management software designed to help organizations capture, organize, and share knowledge effectively. This comprehensive platform offers a suite of tools that facilitate document management, collaboration, and information retrieval, ensuring that teams can access the information they need to perform their jobs efficiently. Ikaun’s user-friendly interface allows ... Read more about Ikaun

Free Trial

Available

Pricing Type

$6 Per month

Location

United States

soLearn is a comprehensive learning management system (LMS) software designed to enhance the educational experience for both educators and learners. It offers a robust platform for creating, delivering, and managing online courses, training programs, and educational content with ease and efficiency. soLearn features intuitive course creation tools, interactive learning materials, and multimedia su... Read more about soLearn

Free Trial

Available

Pricing Type

$25 Per feautre

Location

United Kingdom

TeamBrain is an innovative artificial intelligence software designed to enhance collaboration and knowledge sharing within organizations. This platform provides tools for managing team projects, facilitating discussions, and tracking progress, ensuring that teams can work together effectively. With its user-friendly interface, TeamBrain allows users to create project timelines, assign tasks, and m... Read more about TeamBrain

Free Trial

NA

Pricing Type

Contact Vendor

Location

France

eHabilis is a feature-rich learning management system (LMS) designed to provide organizations with a comprehensive platform for employee training, skill development, and knowledge sharing. The software allows organizations to create, manage, and deliver customized eLearning courses and training programs to employees, ensuring they gain the skills and knowledge needed to succeed. eHabilis supports ... Read more about eHabilis

Free Trial

Available

Pricing Type

$5 Per month

Location

Spain

Drupal Wiki is a comprehensive quality management software solution designed to help organizations maintain high standards across their processes and products. Built on the flexible Drupal platform, Drupal Wiki offers a collaborative environment where teams can create, share, and manage quality-related documentation, processes, and guidelines. The software supports version control, ensuring that a... Read more about Drupal Wiki

Free Trial

Available

Pricing Type

$75 Per user

Location

Germany

WorkTogether is a comprehensive workflow management software designed to help teams and organizations optimize business processes, increase productivity, and improve collaboration. This platform offers tools to automate routine tasks, track project milestones, and facilitate communication across departments. WorkTogether's intuitive interface allows managers to create custom workflows, assign task... Read more about WorkTogether

Free Trial

NA

Pricing Type

$5 Per user

Location

Italy

WISDOM + is a cutting-edge knowledge management software that empowers businesses to capture, store, and share organizational knowledge with ease. Designed to foster collaboration and improve decision-making, WISDOM + provides a central repository for documents, best practices, research, and other critical resources. This platform allows employees to quickly search for and access valuable informat... Read more about Knowledge Management Platform WISDOM +

Free Trial

NA

Pricing Type

$50 Per month

Location

Switzerland

Wiki Software + is a feature-rich knowledge management software designed to help organizations create, manage, and share valuable information in a collaborative, easy-to-use format. By providing a centralized space for storing and sharing knowledge, Wiki Software + enables teams to collaborate more effectively and ensures that critical information is accessible to everyone in the organization. The... Read more about Wiki Software +

Free Trial

NA

Pricing Type

$4900 Per year

Location

Switzerland

Kapture is an advanced knowledge management software designed to help organizations centralize, organize, and share critical information across teams. By creating a unified knowledge base, Kapture enables employees to quickly access answers, resources, and best practices, leading to increased productivity and efficiency. The platform provides powerful search functionality, allowing users to find r... Read more about Kapture

Free Trial

NA

Pricing Type

Contact Vendor

Location

India

Narad is an intuitive knowledge management software that enables businesses to capture, organize, and share critical information across teams and departments. The platform helps organizations create a centralized knowledge repository where employees can easily access relevant resources, documents, and expertise. Narad uses intelligent categorization, tagging, and search capabilities to make it eas... Read more about Narad

Free Trial

NA

Pricing Type

Contact Vendor

Location

India

AI-First Help Desk to Deliver Exceptional CX

SAAS First's knowledge management software streamlines information sharing and access for customer support teams. It features a self-service knowledge base where customers can find answers to common queries, reducing the need for direct support interactions. This platform enables teams to create, organize, and update articles easily, ensuring that information is always accurate and up-to-date. By... Read more about SAAS First

Free Trial

Available

Pricing Type

$0 Per month

Location

Hungary

Feathercap is an innovative learning management system (LMS) designed to facilitate online education and training for organizations. This platform provides comprehensive tools for course creation, learner tracking, and assessment management, ensuring that users can deliver engaging and effective training programs. Users can develop custom courses that support various multimedia formats, enhancing ... Read more about Feathercap

Free Trial

Available

Pricing Type

$69 Per month

Location

United States

Berkeley Publisher is a powerful knowledge management tool that enables organizations to create and publish interactive decision trees and guidelines. It allows experts to model complex decision-making processes without any programming skills, using a user-friendly graphical editor. Features include web-based publication, user access controls, and the ability to embed multimedia content. By transf... Read more about Berkeley Publisher

Free Trial

Available

Pricing Type

$1 Per year

Location

Netherlands

Talking Circles is a knowledge management software designed to help organizations capture, store, and share their intellectual assets in a collaborative and structured way. The software enables employees to create and access a central repository of knowledge, including documents, articles, training materials, and best practices. Talking Circles supports content creation, tagging, and categorizatio... Read more about Talking Circles

Free Trial

NA

Pricing Type

Contact Vendor

Location

United Kingdom

Deepser is an advanced help desk software designed to streamline customer support and enhance service delivery for businesses across various industries. This comprehensive platform offers a suite of tools that facilitate ticket management, customer communication, knowledge base creation, and reporting, ensuring that organizations can provide exceptional customer service. Deepser’s user-friendly ... Read more about Deepser

Free Trial

Available

Pricing Type

$35 Per user

Location

Italy

writeaguide is a sophisticated knowledge management software designed to help organizations capture, organize, and disseminate information effectively. With its intuitive interface, users can create a centralized knowledge base that houses valuable insights, best practices, and resources accessible to all team members. The software supports collaborative editing and version control, enabling teams... Read more about writeaguide

Free Trial

Available

Pricing Type

$6 Per month

Location

Netherlands

Klyck is a sales enablement software designed to empower sales teams with the resources and tools they need to engage clients effectively and close deals. This platform offers content management, sales training, and analytics, allowing sales reps to access relevant materials and insights on demand. Klyck’s AI-driven recommendations suggest the most effective content for each client interaction, ... Read more about Klyck

Free Trial

Available

Pricing Type

$10 Per user

Location

Canada

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