Best Customer Success Software for Small Businesses (Free & Paid)

Zowie is an advanced artificial intelligence (AI) software designed to empower businesses with intelligent automation, data analysis, and decision-making capabilities. It offers a comprehensive suite of AI tools that enable organizations to leverage machine learning, natural language processing, and predictive analytics to enhance their operations and drive innovation. Zowie's intuitive platform a... Read more about Zowie

CS for SharePoint is a powerful customer service software integrated with the SharePoint platform. Designed to enhance customer support operations, it provides a centralized hub for managing customer inquiries, support tickets, and service requests. With its user-friendly interface, support teams can track and prioritize issues, ensuring timely resolutions. The software includes features like auto... Read more about CS for SharePoint

VeriShow is an advanced live chat software that enables businesses to engage with their website visitors in real-time, enhancing customer support and boosting sales. Featuring an easy-to-use interface, VeriShow allows support agents to manage multiple chats simultaneously, ensuring prompt and efficient responses. The software includes customizable chat widgets, automated messaging, and integration... Read more about VeriShow

Bolstra is a powerful customer experience software designed to enhance the way businesses interact with their customers. With its user-friendly interface, Bolstra allows organizations to collect, analyze, and act on customer feedback seamlessly. It offers advanced analytics tools that help businesses understand customer behaviors, preferences, and pain points, enabling them to tailor their service... Read more about Bolstra

Gravy is a recurring billing software designed to help businesses automate their subscription-based and recurring billing processes. This tool is particularly beneficial for companies offering SaaS products, memberships, or subscription services. Gravy enhances customer retention by managing failed payment recovery and minimizing churn through proactive outreach and support. It integrates seamless... Read more about Gravy

Blue Note Systems is a customer relationship management (CRM) software designed to help businesses enhance their customer engagement, streamline workflows, and drive growth. The platform provides a unified interface where businesses can manage customer interactions across various channels, including email, phone, and social media. Blue Note Systems offers advanced features like contact management,... Read more about Blue Note Systems

Arrows is a customer success software platform designed to help businesses manage and improve customer relationships throughout the customer lifecycle. It provides a comprehensive suite of tools to help customer success teams onboard, engage, and retain customers. With Arrows, businesses can create tailored workflows for onboarding new customers, ensuring that they receive the support and guidance... Read more about Arrows

Parlor is an advanced customer experience software designed to help businesses deliver exceptional service and foster strong relationships with their customers. It offers a comprehensive platform for managing customer interactions, tracking feedback, analyzing customer behavior, and personalizing engagement strategies, ensuring that organizations can enhance satisfaction, loyalty, and overall cust... Read more about Parlor

involve.ai is a cutting-edge customer experience software designed to help organizations enhance their interactions with customers and drive engagement. The platform provides tools for analyzing customer behavior, tracking feedback, and managing support requests, ensuring that businesses can provide personalized and responsive service. Involve.ai enables users to segment their customer base, allow... Read more about involve.ai

ModuleQ is a business intelligence software that leverages artificial intelligence to help organizations enhance decision-making through actionable insights. The platform uses AI-driven data analysis to provide personalized recommendations and deliver timely insights directly to users, empowering them to make better business decisions. ModuleQ integrates with existing systems and tools, ensuring t... Read more about ModuleQ

EverAfter is a customer success software designed to help businesses optimize their customer relationships and drive long-term satisfaction and loyalty. The platform offers tools to manage customer journeys, track engagement metrics, and identify opportunities for improvement. EverAfter allows businesses to monitor key customer success indicators such as product adoption, churn risk, and customer ... Read more about EverAfter

Dojo-Navi is a digital adoption platform designed to help organizations manage and accelerate the adoption of new software and technology. The platform provides tools for guiding users through the onboarding process, offering step-by-step tutorials and in-app guidance to ensure smooth transitions. Dojo-Navi uses a user-friendly interface that allows employees to learn how to use new tools or syste... Read more about Dojo-Navi

SmatBot is an innovative chatbot platform that streamlines customer interactions and automates various business processes. It's known for its user-friendly chatbot builder, allowing businesses to create custom bots without the need for coding skills. The software excels in its AI-powered capabilities, enabling the chatbots to learn and adapt to user inquiries, ensuring more natural and effective c... Read more about FROGED

Surfboard is an advanced workforce management software tailored for support teams. It empowers businesses to efficiently organize and optimize their support operations. With its intuitive interface, Surfboard streamlines task allocation, schedules shifts, and tracks performance, ensuring teams are at their most productive. Real-time communication tools facilitate seamless collaboration among suppo... Read more about Surfboard

The advantage is that all Upnify users can use that information to make reports, campaigns, contracts and quotes, as well as organize their agenda or activities that allow them to explore new opportunities at any time and from wherever they are, and get more sales. Upnify® Suite is integrated with the most advanced artificial intelligence providers, allowing you to save time and refine the autom... Read more about UPNIFY CRM

Revinova is a powerful learning management system (LMS) designed to facilitate educational institutions and organizations in delivering engaging and effective learning experiences. The platform supports a wide range of learning modalities, including online courses, blended learning, and classroom training. With an intuitive interface, Revinova allows educators to create and manage course content, ... Read more about Revinova

TenForce is an advanced Environmental, Health, and Safety (EHS) management software designed to help organizations ensure compliance and manage workplace safety. The platform offers a suite of tools for incident reporting, risk assessment, and regulatory compliance management. With its intuitive interface, users can easily track safety incidents, conduct audits, and manage training programs. TenFo... Read more about TenForce

Churn360 is a powerful customer success software that helps businesses reduce churn and maximize customer lifetime value. This platform provides businesses with tools to monitor and analyze customer behavior, engagement, and satisfaction, enabling them to take proactive steps to retain at-risk customers. Churn360 integrates with customer data sources, including CRM and support systems, to provide ... Read more about Churn360

TruthScreen is a robust identity verification software that helps businesses verify the identities of their customers or users, reducing the risk of fraud and ensuring compliance with industry regulations. This software uses a combination of biometric verification, document scanning, and data matching technologies to confirm the authenticity of identification documents such as passports, driver’... Read more about ScalePad Lifecycle Insights

Coupontools is an innovative SMS marketing software designed to help businesses create, distribute, and track mobile coupons through SMS campaigns. The platform allows users to create customizable digital coupons that can be sent to customers via text message, helping businesses drive traffic and increase sales. Coupontools offers features like bulk messaging, personalized text templates, and auto... Read more about Coupontools

vScreen is an innovative customer success software designed to enhance customer engagement and retention for businesses across various industries. With its userfriendly interface, vScreen enables organizations to monitor customer interactions, track satisfaction levels, and identify potential churn risks in realtime. The software offers powerful analytics tools that provide insights into customer ... Read more about vScreen

Zuar Portal is a robust dashboard software designed to help organizations visualize and analyze their data effectively. This platform provides a comprehensive suite of tools that enable users to create customizable dashboards, track key performance indicators (KPIs), and share insights across teams. With Zuar Portal, businesses can easily connect to various data sources, including databases, cloud... Read more about Zuar Portal

Ecosystems is a cutting-edge sales enablement software designed to empower sales teams with the tools and resources they need to succeed. The platform offers features such as content management, training modules, sales analytics, and customer engagement tools. With Ecosystems, sales professionals can access up-to-date product information, personalized sales content, and real-time insights into cus... Read more about Ecosystems

SnapCall is a customer engagement software that enables businesses to connect with customers through voice and video calls directly from websites and apps, enhancing real-time communication. Designed to improve customer service, SnapCall allows agents to provide immediate assistance without redirecting customers to external platforms, improving the user experience. SnapCall’s analytics tools off... Read more about SnapCall

Brightback is a customer experience software designed to help businesses reduce churn and enhance customer retention. This platform provides tools to track customer behavior, gather feedback, and identify at-risk customers before they leave. Brightback’s automated workflows allow businesses to engage customers through personalized retention campaigns, offering targeted incentives or support base... Read more about Brightback