Top LivServ Alternatives & Competitors

Finding the right software for your business can be challenging, and while LivServ is a popular choice, it may not be the perfect fit for everyone. If you're exploring LivServ alternatives, you're in the right place. We’ve compiled a list of the top competitors that offer similar features, pricing, and benefits. Compare the best alternatives to LivServ and discover the ideal solution tailored to your needs.

LivServ is also listed in these categories:

Last Updated: September 17, 2025

Popular Alternative Software

Aisera

Aisera

Contact Vendor

Amazon Lex

Amazon Lex

Contact Vendor

Boost.AI

Boost.AI

$50000 Per user

All Competitors and Alternatives to LivServ

Delight your customers with omnichannel support solutions that drive meaningful conversations across channels.

Freshdesk is a cloud-based customer service software offering a suite of tools to streamline support processes. It features a multi-channel ticketing system, allowing teams to manage conversations from email, chat, phone, and social media in one place. The software includes automation tools to assign tickets to the right agents and prioritize urgent issues. Freshdesk's self-service options, like k... Read more about Freshdesk

Free Trial

14 Days

Pricing Type

$999 Per month

Location

United States

Choose the all-in-one cloud contact center solution

Genesys Cloud CX is a cloud-based customer experience platform that offers comprehensive tools for customer engagement and support. It provides a unified interface for handling communications across multiple channels, including voice, chat, email, and social media. Key features include an intuitive contact center solution, enabling efficient management of customer interactions. Genesys Cloud CX al... Read more about Genesys Cloud CX

Free Trial

Available

Pricing Type

$90 Per month

Location

United States

InConnect is a state-of-the-art patient engagement software designed to improve communication and interaction between healthcare providers and patients. This platform facilitates seamless communication through various channels, including messaging, video consultations, and appointment scheduling, ensuring that patients have access to the information and support they need. InConnect also offers per... Read more about InConnect

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

The only AI customer service solution you need

Intercom is a user-friendly software that helps businesses communicate with their customers more effectively. Picture a tool that blends email, chat, and automation to create a seamless conversation experience. It's like having a virtual receptionist who never sleeps, always ready to greet website visitors and answer their questions in real-time. Businesses can personalize messages based on custom... Read more about Intercom

Free Trial

14 Days

Pricing Type

$39 Per month

Location

United States

Simple Customer Support Software for Teams

LiveAgent is a comprehensive customer support software designed to enhance customer service experiences. It offers a multi-channel helpdesk solution, integrating emails, live chat, social media, and phone calls into a single platform. Key features include ticket management, which organizes customer inquiries from various channels into a unified inbox. Live chat support allows real-time interaction... Read more about LiveAgent

Free Trial

30 Days

Pricing Type

$9 Per month

Location

Slovakia

Live Chat & AI Bots for Customer Messaging

Freshchat revolutionizes customer interaction with its intuitive and feature-rich live chat software. Tailored for businesses of all sizes, it offers an AI-driven chatbot that efficiently manages initial inquiries, routing complex issues to human agents. This ensures a seamless customer experience. Freshchat's multi-platform compatibility enhances its accessibility, making it easy to integrate int... Read more about Freshchat

Free Trial

14 Days

Pricing Type

$18.01 Per month

Location

United States

LiveChat is a complete customer service platform that delights your customers and fuels your sales.

LiveChat is an online customer service software renowned for its efficiency and ease of use. Primarily, it offers a live chat system that businesses can integrate into their websites, allowing for real-time communication with visitors. This feature is highly customizable, enabling companies to tailor the chat experience to fit their brand and customer needs. Beyond simple messaging, LiveChat inclu... Read more about LiveChat

Free Trial

14 Days

Pricing Type

$20 Per month

Location

Poland

Your personal online shopping assistant that drives online sales through conversations.

Smartsupp is a live chat software designed to enhance customer engagement and support for businesses of various sizes. It allows website visitors to interact directly with customer service teams, offering real-time communication. The platform includes chatbot capabilities, which can automate responses and provide immediate assistance to common customer inquiries. Video recordings of visitor behavi... Read more about Smartsupp

Free Trial

14 Days

Pricing Type

$19.5 Per month

Location

Czech Republic

All-in-one customer support software, AI-powered

   5.0

 (1 Reviews)

All-in-one customer support software with help desk, live chat, chatbot, and AI agent features. Talk to your customers in real time, automate responses with automation, resolve up to 64% of all tickets with Lyro, the AI agent for customer service. All plans come with a free 7-day trial. No credit card required. Read more about Tidio

Free Trial

7 Days

Pricing Type

$0 Per month

Location

United States

Tiledesk is a robust live chat software solution designed to enhance customer engagement and support for businesses of all sizes. This platform allows organizations to integrate live chat functionality seamlessly into their websites, enabling real-time communication with customers. Tiledesk offers a user-friendly interface that simplifies chat management, ensuring that support agents can handle in... Read more about Tiledesk

Free Trial

Available

Pricing Type

Contact Vendor

Location

Italy

Live Chat Software for Websites and Messaging Apps

Userlike stands out as a versatile and user-friendly live chat software ideal for enhancing customer communication. Its standout feature is the seamless integration with websites and messaging apps, facilitating real-time interactions with clients. Userlike offers unique customization options, allowing businesses to tailor chat windows to their brand identity. The software includes an intuitive da... Read more about Userlike

Free Trial

NA

Pricing Type

Contact Vendor

Location

Germany

Customer Service Software to Create a Great Experience

   4.4

 (2 Reviews)

Zendesk Suite is a customer service software that streamlines interactions between businesses and their customers. It offers a unified interface for managing customer support across multiple channels like email, chat, phone, and social media. The suite includes ticketing system features for efficient issue tracking and resolution. Key functionalities also encompass a knowledge base for self-servic... Read more about Zendesk Suite

Free Trial

Available

Pricing Type

$55 Per month

Location

United States

Zipteams is an innovative meeting software solution designed to facilitate seamless virtual collaboration for teams, businesses, and organizations. The platform allows users to host video meetings, webinars, and online collaborations with ease, offering features such as screen sharing, file sharing, live chat, and real-time collaboration tools. Zipteams ensures high-quality audio and video, even i... Read more about Zipteams

Free Trial

NA

Pricing Type

Contact Vendor

Location

India

Chatbase is a powerful chatbot software solution that enables businesses to deploy intelligent and conversational bots across websites, mobile apps, and social media platforms. This platform leverages AI and natural language processing to understand user queries, provide accurate responses, and guide users through various processes such as customer support, product recommendations, and information... Read more about Chatbase

Free Trial

NA

Pricing Type

Contact Vendor

Location

Canada

Denser AI is a leading conversational AI platform designed to help businesses automate customer support, enhance user experience, and improve engagement with their audiences. Utilizing state-of-the-art natural language processing (NLP) and machine learning technologies, Denser AI enables businesses to create intelligent chatbots and virtual assistants capable of understanding and responding to cus... Read more about Denser AI

Free Trial

Available

Pricing Type

$19 Per month

Location

United States

FAQs About LivServ Alternatives

Some of the best alternatives to LivServ include Zendesk Suite, Freshchat, Freshdesk, LiveChat, Intercom, Genesys Cloud CX, Tidio, LiveAgent, Userlike, Smartsupp, InConnect, Chatbase, Tiledesk, Denser AI and Zipteams. These alternatives offer similar features, better pricing, and more flexibility depending on your business needs.

There are various reasons why users look for alternatives to LivServ, such as pricing concerns, missing features, better integration options, or improved customer support. Exploring alternative solutions ensures that businesses find the best fit for their specific requirements.

Yes! Depending on the product, you may find:

  • Free Trial options like Zendesk Suite, Freshchat, Freshdesk, LiveChat, Intercom, Genesys Cloud CX, Tidio, LiveAgent, Smartsupp, Tiledesk and Denser AI (test premium features before subscribing).

These no-cost or low-cost alternatives can be ideal for startups and small businesses with budget constraints, but often come with feature limitations or usage caps. Always check each option’s details to ensure it fits your specific needs.

Small businesses looking for an easy-to-use and cost-effective alternative to LivServ can consider Zendesk Suite, Freshchat, Freshdesk, LiveChat, Intercom, Genesys Cloud CX, Tidio, LiveAgent, Userlike, Smartsupp, InConnect, Chatbase, Tiledesk, Denser AI and Zipteams. These software options offer affordable pricing, simple setup, and essential business features tailored for growing teams.

Enterprises seeking a robust alternative to LivServ can explore Zendesk Suite, Freshchat, Freshdesk, LiveChat, Intercom, Genesys Cloud CX, Tidio, LiveAgent, Userlike and Smartsupp. These platforms offer scalability, advanced automation, top-tier security, and enterprise-grade customer support to meet large-scale business needs.

Some of the best cloud-based alternatives to LivServ include Zendesk Suite, Freshchat, Freshdesk, LiveChat, Intercom, Genesys Cloud CX, Tidio, LiveAgent, Userlike, Smartsupp, InConnect, Chatbase, Tiledesk, Denser AI and Zipteams. These platforms offer seamless remote access, real-time collaboration, automatic updates, and enhanced security for smooth software management.

Yes, most LivServ alternatives provide mobile apps for iOS and Android. Options like Zendesk Suite, Freshchat, Freshdesk, LiveChat, Intercom, Genesys Cloud CX, Tidio, LiveAgent, Userlike, Smartsupp and Tiledesk offer full-featured mobile applications that allow users to manage tasks, track progress, and collaborate on the go.

In conclusion, while LivServ offers a robust suite of features for customer engagement, exploring alternatives like Smartsupp, Tidio, and Genesys Cloud CX can provide tailored solutions to meet specific business needs. Platforms such as LiveChat, Freshdesk, and Zendesk Suite excel in integration and support, while Intercom and Freshchat focus on conversational marketing. Userlike and Tiledesk offer unique user experiences, and newer options like Denser AI and Chatbase leverage advanced AI capabilities. Ultimately, the best choice depends on your organization's priorities, budget, and desired customer interaction style.