Best Cloud Communication Platform Software for Small Businesses (Free & Paid)

OpenPhone is a cloud-based business phone systems software that allows organizations to manage communication with ease. Designed for modern teams, it provides features such as voice calling, texting, voicemail, and conferencing, all within a single platform. OpenPhone offers businesses the flexibility to use their existing phone numbers or choose new ones, while keeping personal and business calls... Read more about OpenPhone

CometChat is a versatile Unified Communications Software that provides real-time chat, voice, and video communication capabilities for websites and applications. It offers a comprehensive platform that enables businesses to enhance user engagement and collaboration through instant messaging, group chats, voice calls, and video conferencing. CometChat features easy integration with popular programm... Read more about CometChat

Freshcaller is a cloud-based call center solution designed to meet the needs of businesses of various sizes. It offers an intuitive interface for managing calls, with features like call routing, call recording, and multi-level IVR (Interactive Voice Response) for efficient call management. The product includes real-time call analytics, allowing for performance monitoring and decision-making. Fresh... Read more about Freshcaller

Twilio is a cloud communications platform that allows businesses to integrate various forms of communication, such as voice calls, text messages, and video chats, into their services. It's primarily known for its powerful API (Application Programming Interface), which developers use to build custom communication solutions tailored to specific business needs. Twilio enables seamless integration of ... Read more about Twilio

Google Workspace, formerly known as G Suite, is a collection of cloud-based productivity and collaboration tools developed by Google. It includes popular applications such as Gmail for email, Google Drive for storage, Google Docs, Sheets, and Slides for document creation and editing, and Google Calendar for scheduling. Workspace enhances team collaboration through shared calendars, documents, and ... Read more about Google Workspace

Zoom Workplace is a leading Video Conferencing Software designed to facilitate seamless virtual meetings, webinars, and collaborative sessions for businesses and organizations of all sizes. With its intuitive interface, Zoom Workplace offers a comprehensive suite of tools for high-quality video and audio communication, ensuring clear and reliable interactions. The software supports features such a... Read more about Zoom Workplace

Zoom Phone Business Phone Systems Software is a cloud-based communication solution designed to help businesses manage their voice, video, and messaging needs in one unified platform. The software integrates seamlessly with Zoom’s video conferencing and collaboration tools, enabling businesses to communicate effectively across multiple channels. Zoom Phone offers advanced features such as call fo... Read more about Zoom Phone

Webex Connect is a versatile cloud communication platform that facilitates seamless interactions across messaging, voice, and video channels. Designed for customer engagement, Webex Connect provides businesses with tools to manage communication workflows, automate responses, and deliver personalized experiences. With integrations across popular messaging platforms like SMS, WhatsApp, and email, We... Read more about Webex Connect

Webex Suite is a leading meeting software solution that transforms how organizations communicate and collaborate. The platform offers a comprehensive suite of tools for virtual meetings, webinars, and online events, ensuring seamless and interactive communication across teams and stakeholders. Webex Suite supports high-definition video and audio, screen sharing, and real-time collaboration feature... Read more about Webex Suite

Placetel is a cloud-based call center software designed to help businesses manage customer interactions, improve communication efficiency, and enhance customer service. The platform offers features such as call routing, IVR (Interactive Voice Response), call forwarding, and real-time call tracking, enabling businesses to optimize their call center operations. Placetel also includes tools for team ... Read more about Placetel

Zoho Voice is a robust telephony software designed to help businesses enhance communication, streamline customer interactions, and improve sales performance. The platform integrates seamlessly with other Zoho applications, such as Zoho CRM, enabling users to make and receive calls, log interactions, and manage customer data from a single interface. Zoho Voice supports VoIP calling, call forwarding... Read more about Zoho Voice

GoTo Connect is an advanced VoIP software solution that combines voice, video, and messaging services to enhance communication and collaboration for businesses. Designed for flexibility and ease of use, GoTo Connect allows users to make high-quality voice calls, conduct video conferences, and send instant messages—all from a single platform. The software is cloud-based, enabling users to access ... Read more about GoTo Connect

OpenText Notifications is a cloud-based communication platform designed to help businesses deliver real-time notifications to customers, employees, and stakeholders. With a focus on automation, the software supports multiple communication channels, including email, SMS, push notifications, and in-app messaging. OpenText Notifications allows businesses to send personalized alerts, reminders, and up... Read more about OpenText Notifications

MiVoice Business Solution is a comprehensive business phone systems software designed to enhance communication and collaboration within organizations. This platform offers a suite of features for managing voice calls, video conferencing, and team messaging seamlessly. With its user-friendly interface, employees can easily access communication tools, enabling efficient collaboration across departme... Read more about MiVoice Business Solution

Bitrix24 is a versatile business management platform designed to streamline tasks and boost team collaboration. It serves as a centralized hub, integrating tools for communication, project management, and customer relationship management. With features like file sharing, automation, calendars, and task tracking, Bitrix24 simplifies daily operations for businesses of all sizes. Its user-friendly in... Read more about Bitrix24

Fuze is an innovative meeting software designed to facilitate seamless communication and collaboration among teams, whether they are in the office or working remotely. This platform offers a comprehensive suite of tools for video conferencing, screen sharing, and instant messaging, ensuring that teams can connect easily and effectively. With Fuze, users can schedule and host virtual meetings with ... Read more about Fuze

Wrike, a dynamic project management platform, revolutionizes team collaboration with its user-friendly features. Designed for simplicity, Wrike empowers teams to plan, track, and manage projects seamlessly. The platform's customizable dashboards offer real-time insights, enhancing decision-making processes. Wrike's flexibility adapts to various work styles, making it suitable for diverse teams and... Read more about Wrike

Avaya UCaaS is a cloud-based call center software designed to provide businesses with a unified communication solution for managing customer interactions. The platform integrates voice, video, messaging, and collaboration tools, enabling call center agents to deliver seamless and efficient customer service. Avaya UCaaS offers real-time analytics and reporting features, allowing managers to track a... Read more about Avaya UCaaS

Medallia Concierge is a cutting-edge customer communications management software designed to enhance customer engagement and streamline communication processes. This platform enables organizations to gather and analyze customer feedback, providing valuable insights into customer preferences and behaviors. With its robust analytics tools, Medallia Concierge helps businesses identify trends and area... Read more about Medallia Concierge

Avaya CPaaS is a cutting-edge cloud communications platform as a service (CPaaS) that enables businesses to integrate communication capabilities such as voice, video, messaging, and contact center services into their applications. The platform provides an API-driven architecture, allowing businesses to customize their communication workflows to meet specific needs, whether for customer support, sa... Read more about Avaya CPaaS

Ansys Cloud Direct is a robust simulation software platform designed to provide engineers and designers with seamless access to high-performance computing resources in the cloud. With Ansys Cloud Direct, users can run complex simulations in fields such as aerodynamics, thermodynamics, and structural analysis without the need for expensive on-premises infrastructure. The software simplifies the sim... Read more about Ansys Cloud Direct

Nylas is a powerful integration software designed to simplify and streamline the process of connecting various applications and data sources within a business ecosystem. By offering robust APIs, Nylas enables businesses to integrate email, calendar, and contacts into their applications effortlessly. This eliminates the need for custom coding or complex development, allowing companies to quickly ac... Read more about Nylas

CM.com Communications Platform is a robust SMS marketing software solution designed to help businesses connect with their customers effectively through mobile messaging. This platform enables businesses to engage with their audience via SMS, email, voice, and other messaging channels, ensuring a comprehensive communication strategy. CM.com offers tools for creating and automating personalized mark... Read more about CM.com Communications Platform

Sinch is a live chat software designed to help businesses provide real-time customer support and enhance online engagement. The platform allows businesses to interact with customers through live chat on their websites or mobile apps, providing immediate responses to inquiries and resolving issues quickly. Sinch includes features like chatbots, automated responses, and ticketing, ensuring efficient... Read more about Sinch

Quadient Inspire is an advanced customer experience software solution that enables businesses to create, manage, and optimize customer communications across multiple channels. Whether it's email, print, web, mobile, or social, Quadient Inspire allows businesses to deliver consistent and personalized messages, enhancing the overall customer journey. With powerful document design and automation feat... Read more about Quadient Inspire

Kimoby is a cloud communication platform that enables businesses to streamline customer interactions and communication processes. Designed to support multi-channel communication, Kimoby allows businesses to engage with customers via text, email, live chat, and social media, all from one platform. With its user-friendly interface and automated communication tools, Kimoby enhances customer service b... Read more about Kimoby

WideBot is a live chat software powered by AI, helping businesses automate customer interactions and improve support efficiency. WideBot allows companies to create customizable chatbots capable of handling customer queries, processing orders, and guiding users through common tasks. This software is particularly useful for eCommerce platforms, customer support teams, and marketing departments looki... Read more about WideBot

Lobster_data is an EDI (Electronic Data Interchange) software designed to help businesses exchange business documents such as invoices, purchase orders, and shipping notices in a digital format. The platform supports integration with various business systems like ERP, CRM, and supply chain management tools, enabling seamless data flow across different departments and organizations. Lobster_data of... Read more about Lobster_data