Best Online Customer Journey Mapping Tools Software

Kitewheel is a leading Customer Experience Software that enables businesses to orchestrate personalized customer journeys across multiple channels. It offers a platform for designing, executing, and analyzing customer interactions in real-time. Kitewheel features a visual journey mapping tool that allows marketers to create dynamic workflows based on customer behaviors and preferences. The softwar... Read more about Kitewheel

EasySend is a forms automation software that simplifies the creation and management of digital forms for businesses. This platform allows companies to replace manual paper forms with customizable, user-friendly digital alternatives, streamlining data collection and reducing administrative burden. EasySend’s drag-and-drop interface makes form creation easy, while its advanced features include con... Read more about EasySend

SMARTDX is a customer journey mapping software designed to help businesses visualize, analyze, and enhance the customer experience. With SMARTDX, companies can create detailed journey maps that highlight customer interactions across different touchpoints, providing insights into behaviors, preferences, and pain points. The software offers an intuitive drag-and-drop interface, making it easy for te... Read more about SMARTDX

Apteco FastStats is a comprehensive email marketing software solution designed to enhance engagement and optimize campaign performance for businesses. This powerful platform provides essential tools for managing email lists, creating personalized campaigns, and analyzing results effectively. With its user-friendly interface, marketers can easily segment audiences, design visually appealing emails,... Read more about Apteco FastStats

Apteco PeopleStage is a sophisticated campaign management software designed to help marketers create, execute, and analyze marketing campaigns with ease. This versatile platform provides a comprehensive set of tools that enable organizations to automate campaign workflows, segment audiences, and deliver personalized messaging across multiple channels. With Apteco PeopleStage, users can design visu... Read more about Apteco PeopleStage

Apteco Orbit is a powerful data visualization software designed to help organizations turn complex data into actionable insights. This innovative platform provides users with a suite of tools to create interactive visualizations, dashboards, and reports, making it easier to analyze and interpret data. With Apteco Orbit, businesses can connect to multiple data sources, enabling them to aggregate an... Read more about Apteco Orbit

Userflow is a powerful mobile analytics software that helps businesses track and analyze user behavior within their mobile apps. The platform provides deep insights into user interactions, allowing businesses to monitor engagement, retention, and conversion rates in real-time. Userflow’s event tracking and user journey mapping features enable businesses to understand how users navigate their app... Read more about Userflow

PathwayIQ is a marketing analytics software that provides businesses with insights into their marketing performance across digital channels. The platform tracks key metrics such as engagement, conversion rates, and ROI, enabling users to assess the effectiveness of their campaigns. PathwayIQ’s data visualization tools make it easy to interpret data through charts and graphs, helping marketing te... Read more about PathwayIQ

Avion is an innovative customer journey mapping software designed to help businesses visualize and enhance the customer experience across various touchpoints. This comprehensive platform offers a suite of tools that facilitate the creation, analysis, and optimization of customer journey maps, ensuring that organizations can understand their customers' needs and behaviors effectively. Avion’s use... Read more about Avion

Qemotion is a comprehensive customer experience software designed to help businesses enhance their interactions and relationships with customers. It offers a robust platform for managing customer feedback, monitoring satisfaction levels, and implementing strategies to improve the overall customer journey. Qemotion features tools for conducting surveys, collecting real-time feedback, and analyzing ... Read more about Qemotion

The USAN Contact Suite for Amazon Connect is an artificial intelligence-powered software solution designed to enhance customer service operations. Integrated with Amazon Connect, the platform offers AI-driven capabilities like intelligent call routing, voice recognition, and automated customer interactions. USAN Contact Suite helps businesses automate repetitive tasks, improve agent efficiency, an... Read more about USAN Contact Suite for Amazon Connect

Factors.ai is a marketing analytics software platform that enables businesses to track, analyze, and optimize marketing performance across various channels. With features like campaign tracking, audience segmentation, and data visualization, Factors.ai provides valuable insights into customer behavior and marketing effectiveness. The platform offers advanced attribution models, helping marketers u... Read more about Factors.ai

Dressipi is a cutting-edge customer journey mapping tool designed to help retailers and brands understand and optimize their customers' experiences. The platform tracks every touchpoint a customer encounters, from initial awareness to purchase, and helps businesses create personalized experiences that increase engagement and conversions. Dressipi enables organizations to visualize and analyze cust... Read more about Dressipi

Staffino is a customer experience software designed to help businesses improve their service quality by collecting and analyzing customer feedback in real time. This platform enables organizations to capture feedback from multiple touchpoints, including surveys, social media, and direct customer interactions, giving businesses a comprehensive understanding of customer satisfaction. Staffino’s ad... Read more about Staffino

Indeemo is a powerful qualitative data analysis software that allows businesses to collect, analyze, and gain insights from non-quantitative data such as interviews, focus groups, and open-ended surveys. Designed for researchers, marketers, and product teams, Indeemo provides tools to capture data through mobile devices, enabling real-time analysis and collaboration. The software offers advanced c... Read more about Indeemo

Be Informed is a robust customer journey mapping tool designed to help businesses visualize, analyze, and optimize the customer experience. By tracking customer interactions across multiple touchpoints, Be Informed offers deep insights into how customers engage with a brand, from the first contact to post-purchase behavior. The software enables businesses to create detailed, dynamic journey maps, ... Read more about Be Informed

Click2Buy is a versatile store locator software solution that helps businesses guide customers to their nearest physical store locations, improving convenience and driving foot traffic. This tool allows businesses to embed a dynamic store locator on their website or mobile app, providing customers with an intuitive interface to find store locations, check hours of operation, and get directions. Cl... Read more about Click2Buy

XD.COMMERCE is a sophisticated Customer Journey Mapping Tools Software designed to help businesses visualize, analyze, and optimize the customer experience effectively and efficiently. It offers a comprehensive platform for creating detailed customer journey maps, identifying touchpoints, and enhancing user interactions seamlessly. XD.COMMERCE features an intuitive interface that allows users to e... Read more about XD.COMMERCE

icomm is a robust customer journey mapping software designed to help businesses understand and optimize the customer experience across all touchpoints. By visually mapping out the entire customer journey, from the first interaction to post-purchase follow-up, icomm enables businesses to identify pain points, gaps, and opportunities for improvement in their customer experience strategy. The softwar... Read more about icomm

Store Locator Widgets is a versatile software solution that helps businesses improve the customer experience by allowing them to easily find physical store locations. The software integrates seamlessly into websites and mobile apps, providing users with an intuitive interface to search for stores based on their location. Store Locator Widgets supports customizable search filters, allowing business... Read more about Store Locator Widgets

Everwin CXM is a powerful task management software designed to help teams organize, prioritize, and execute tasks efficiently. It offers a comprehensive platform for creating task lists, assigning responsibilities, and tracking progress in real-time, ensuring that projects stay on schedule and within scope. Everwin CXM features intuitive dashboards, customizable workflows, and collaborative tools ... Read more about Everwin CXM

MicoCloud is a cutting-edge Marketing Analytics Software designed to empower businesses with deep insights into their marketing performance and customer behaviors. It offers a comprehensive platform for collecting, analyzing, and visualizing marketing data from various channels, enabling organizations to make data-driven decisions and optimize their marketing strategies effectively. MicoCloud feat... Read more about MicoCloud

Collaboard is an innovative software designed to facilitate interactive and collaborative online whiteboarding. It stands out for enabling real-time collaboration across teams, regardless of their location, making it an ideal tool for remote work and digital workshops. With Collaboard, users can draw, write, and brainstorm ideas on a virtual whiteboard, mimicking the experience of in-person collab... Read more about Collaboard

INSIDE is a versatile live chat software designed to help businesses engage with website visitors in real time, provide customer support, and increase conversions. The platform offers customizable chat widgets, automated responses, and chatbot integrations, enabling businesses to provide instant assistance to their customers. INSIDE supports multiple chat agents, allowing teams to handle multiple ... Read more about INSIDE

Twik is a dynamic eCommerce software designed to elevate your online retail experience. This innovative platform empowers businesses to create personalized shopping experiences, optimizing customer engagement and boosting conversion rates. With its intuitive interface, Twik allows users to easily manage product catalogs, process orders, and track inventory, all in one place. The software’s advan... Read more about Twik