Best Online Customer Journey Mapping Tools Software

In an always-connected world, many businesses prefer customer journey mapping software solutions that require no local installation. Below, you’ll find top online customer journey mapping software platforms—often referred to as cloud-based or web-based—offering easy subscription models, automatic updates, and seamless remote access. Explore these recommended tools to streamline workflows, enhance collaboration, and keep your team productive from anywhere.

Last Updated: October 01, 2025

  • All Software All Software

174 Software

Popular Picks in Customer Journey Mapping Tools Software

Custellence

Custellence

$199 Per month

Figma

Figma

$$12 Per month

FlowMapp

FlowMapp

$8.25 Per month

Gliffy

Gliffy

$10 Per user

List of Top Web-Based Customer Journey Mapping Tools Software

Pricing Options

Monthly Subscription

Annual Subscription

One-Time Payment

Quote Based

Features

No Features

Company Size

Self Employed

Small Business

Medium Business

Enterprise

I'm looking for Customer Journey Mapping Tools Software that is:

Aivie is a marketing automation software designed to help businesses streamline and optimize their marketing efforts across various channels. The platform provides tools for automating tasks such as email campaigns, social media posts, and lead nurturing, allowing businesses to engage with customers and prospects more efficiently. Aivie’s powerful segmentation features enable businesses to targe... Read more about Aivie

Free Trial

Available

Pricing Type

$0 Per one-time

Location

Switzerland

datakili is a sophisticated customer journey mapping software designed to help businesses visualize, analyze, and optimize the customer experience across multiple touchpoints. By providing an intuitive platform to map out every step of the customer journey, from awareness to purchase and beyond, datakili enables businesses to better understand customer behavior and preferences. The software uses r... Read more about datakili

Free Trial

NA

Pricing Type

Contact Vendor

Location

France

Primary is a comprehensive product lifecycle management (PLM) software solution that helps businesses manage every stage of a product’s life, from conception to retirement. This software enables organizations to streamline product development processes by centralizing data, enhancing collaboration, and improving decision-making. Primary’s robust features include design and engineerin... Read more about Primary

Free Trial

Available

Pricing Type

$8 Per month

Location

Australia

Splashup is a powerful customer journey mapping tool that helps businesses visualize and analyze the customer experience from initial contact to post-purchase interactions. The software allows marketers to create detailed journey maps, identifying touchpoints across multiple channels, including websites, social media, email, and in-store experiences. By understanding the customer’s path and inte... Read more about Splashup

Free Trial

NA

Pricing Type

Contact Vendor

Location

Australia

Out of Dark is an advanced customer journey mapping tool designed to help businesses understand and optimize the experience customers have across various touchpoints. The software enables organizations to visually map the entire customer journey, from initial awareness to post-purchase interactions. Out of Dark allows businesses to track customer behaviors, preferences, and pain points at every st... Read more about Out of Dark

Free Trial

Available

Pricing Type

$29 Per user

Location

NA

IrisCX is a customer journey mapping tool that enables businesses to understand, visualize, and optimize the journey of their customers. Designed for teams focused on enhancing customer experience, IrisCX provides tools to map out every interaction a customer has with a brand, from initial contact to purchase and beyond. With its intuitive drag-and-drop interface, users can create journey maps tha... Read more about IrisCX

Free Trial

NA

Pricing Type

Contact Vendor

Location

Canada

Pano is a customer journey mapping tool that helps businesses understand, visualize, and improve the experiences of their customers across various touchpoints. By tracking customer interactions and behaviors, Pano allows organizations to create detailed journey maps that highlight key moments in the customer experience. The platform uses data analytics to visualize the path customers take from ini... Read more about Pano

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Qubriux is a customer loyalty software designed to help businesses retain and engage their customers by offering personalized rewards and incentives. The platform enables companies to create customized loyalty programs that encourage repeat purchases and enhance customer retention. Qubriux offers a variety of features such as points-based systems, tiered rewards, and exclusive offers, allowing bus... Read more about Qubriux

Free Trial

Available

Pricing Type

$40 Per month

Location

United States

smpl. is an innovative Customer Journey Mapping Tools Software designed to help businesses visualize, analyze, and enhance the customer experience across various touchpoints. It offers a comprehensive platform for creating detailed and interactive customer journey maps, enabling organizations to understand and optimize the pathways their customers take from initial contact to post-purchase engagem... Read more about smpl.

Free Trial

NA

Pricing Type

$300 Per feautre

Location

Turkey

MyMov is a sophisticated route planning software designed to optimize transportation and logistics operations for businesses. This platform helps companies plan, manage, and track routes for deliveries, field service teams, and transportation fleets, improving efficiency and reducing operational costs. MyMov offers advanced features such as real-time traffic updates, dynamic route optimization, an... Read more about MyMov

Free Trial

Available

Pricing Type

$5 Per user

Location

Spain

Blue Green Analytics is a customer journey mapping software that provides businesses with tools to visualize, analyze, and optimize every stage of the customer journey. By mapping touchpoints and interactions, Blue Green Analytics helps companies identify areas for improvement and create more engaging, seamless customer experiences. The platform includes customizable journey maps, segmentation cap... Read more about Blue Green Analytics

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

GuidefAI is a customer journey mapping tool that enables businesses to visualize and understand their customers’ interactions across multiple touchpoints. By mapping the customer journey, businesses can identify pain points, improve user experience, and optimize customer engagement strategies. GuidefAI offers an intuitive, drag-and-drop interface that allows users to create detailed, customizabl... Read more about GuidefAI

Free Trial

NA

Pricing Type

Contact Vendor

Location

Romania

Flowize is a cutting-edge Business Process Management (BPM) Software designed to help organizations streamline and automate their business processes. It offers a comprehensive platform for modeling, executing, monitoring, and optimizing workflows, ensuring operational efficiency and agility. Flowize features an intuitive drag-and-drop interface for process modeling, allowing users to design comple... Read more about Flowize

Free Trial

Available

Pricing Type

$100 Per month

Location

Netherlands

Brandwise is a customer engagement software platform designed to help businesses strengthen their relationships with customers by delivering personalized and timely communications. The software enables businesses to manage customer interactions across multiple channels, including email, SMS, social media, and web chat, ensuring a consistent experience at every touchpoint. Brandwise uses advanced a... Read more about Brandwise

Free Trial

Available

Pricing Type

$59 Per feautre

Location

India

Growlytics is an innovative customer engagement software that helps businesses build stronger relationships with their customers. The platform offers a range of tools to enhance communication, including personalized email marketing, automated follow-ups, and loyalty programs. Growlytics allows businesses to segment their customer base and deliver targeted campaigns that drive engagement and retent... Read more about Growlytics

Free Trial

Available

Pricing Type

$69 Per user

Location

India

Fudge is a customer journey mapping software designed to help businesses better understand their customers' experiences and optimize the path to conversion. With Fudge, users can visually map out every touchpoint and interaction a customer has with a brand, from the first point of contact to post-purchase interactions. The platform allows businesses to identify pain points, opportunities for impro... Read more about Fudge

Free Trial

Available

Pricing Type

$49 Per month

Location

United States

Partenero is a customer journey mapping tool designed to help businesses visualize, analyze, and optimize the path that customers take from awareness to purchase and beyond. With its intuitive interface, Partenero allows businesses to create detailed journey maps that outline customer touchpoints, interactions, and experiences across various channels. The software offers a range of customizable te... Read more about Partenero

Free Trial

NA

Pricing Type

Contact Vendor

Location

Brazil

kaliosTest is an innovative automated testing software designed to streamline the software testing process and improve the quality of applications. It offers an array of tools that allow development teams to automate their testing workflows, reducing the time and effort required for manual testing. kaliosTest supports a wide range of testing types, including functional, regression, and performance... Read more about kaliosTest

Free Trial

NA

Pricing Type

Contact Vendor

Location

France

CXDeployer is a specialized customer journey mapping software designed to help organizations visualize and optimize the customer experience. The platform offers tools for creating detailed journey maps, analyzing customer touchpoints, and identifying pain points in the customer experience. CXDeployer provides features such as real-time collaboration, data integration, and analytics, allowing teams... Read more about CXDeployer

Free Trial

Available

Pricing Type

$20 Per user

Location

India

Vistaly is a product roadmap software designed to help product managers and teams visualize and communicate their product strategy, timeline, and feature priorities. With Vistaly, users can create clear, actionable roadmaps that align the entire team on the product vision and goals. The platform offers a drag-and-drop interface, making it easy to design and adjust product timelines, milestones, an... Read more about Vistaly

Free Trial

Available

Pricing Type

$20 Per user

Location

United States

Round Infinity is a customer journey mapping software designed to help businesses visualize and understand the complete customer experience. This platform enables companies to track and analyze the interactions that customers have with their brand across multiple touchpoints, from initial awareness to post-purchase support. Round Infinity provides tools to create dynamic customer journey maps, hig... Read more about Round Infinity

Free Trial

Available

Pricing Type

$299 Per month

Location

United States

Mapping Hero is a powerful web analytics tool designed to provide businesses with deep insights into their website’s performance, user behavior, and engagement. It enables website owners and marketers to track key metrics, such as page views, bounce rates, user demographics, and conversion rates, to optimize their online presence. Mapping Hero offers intuitive heatmaps that visualize where users... Read more about Mapping Hero

Free Trial

NA

Pricing Type

$49 Per user

Location

India

Merca is a comprehensive customer journey mapping tool that empowers businesses to visualize and optimize every touchpoint in their customer’s journey. Designed for marketers and CX professionals, Merca provides intuitive tools to map out interactions from initial contact to post-purchase support. Users can track customer behaviors, identify pain points, and uncover opportunities to enhance the ... Read more about Merca

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Sankey diagrams speak louder than tables

SankeyJourney is a diagram software specifically designed to create complex Sankey diagrams, which are useful for visualizing data flows and relationships within systems. Ideal for engineers, analysts, and data scientists, SankeyJourney provides intuitive tools to build and customize diagrams with ease. The software supports a variety of data inputs, allowing users to depict resource flows, energy... Read more about SankeyJourney

Free Trial

Available

Pricing Type

$19.99 Per user

Location

Belgium

No buyer guide found.