Best AI-Powered Review Management Software

Birdeye is an all-in-one customer experience platform developed to empower businesses with tools for reputation management, customer interactions, and marketing insights. Serving as a centralized solution, Birdeye consolidates reviews, surveys, and social media mentions, providing businesses with a comprehensive view of their online reputation. The platform facilitates real-time engagement with cu... Read more about Birdeye

Zonka Feedback’s Review Management Software enables businesses to collect, monitor, and manage customer reviews seamlessly across multiple platforms. It helps organizations request reviews through email, SMS, or in-app prompts, and consolidate them into a single dashboard for easy tracking. With AI-powered capabilities, the software performs sentiment analysis, auto-categorizes feedback, and hi... Read more about Zonka Feedback

NiceJob is a customer review and reputation management software crafted to help businesses boost their online presence and credibility through customer feedback. A standout feature of NiceJob is its automated review solicitation process, which encourages satisfied customers to leave reviews, enhancing the company's online reputation. The platform integrates with various review sites, ensuring broa... Read more about NiceJob

Broadly is a user-friendly software tool developed to enhance the online presence and reputation of small businesses. Its primary focus is on streamlining the process of gathering and managing online reviews, a key factor in attracting new customers. Broadly enables automated requests for customer feedback, making it easier to collect reviews across multiple platforms like Google and Facebook. The... Read more about Broadly

Medallia Experience Cloud is an advanced survey software designed to gather, analyze, and act on customer feedback efficiently. This platform provides tools for creating custom surveys, enabling organizations to capture valuable insights from their target audience. Users can distribute surveys across various channels, monitor response rates, and analyze data through robust reporting features. Meda... Read more about Medallia Experience Cloud

Brand24 is a powerful social media monitoring software designed to help businesses track online mentions, monitor brand reputation, and engage with their audience across social media platforms. The platform offers real-time alerts for brand mentions, allowing businesses to respond to customer feedback, complaints, or inquiries promptly. Brand24 also tracks sentiment, providing insights into how cu... Read more about Brand24

InMoment is a sophisticated customer experience software that helps businesses understand and improve how they interact with their customers. Equipped with powerful analytics and feedback tools, InMoment enables companies to gather real-time insights into customer satisfaction, behavior, and preferences. The platform supports multiple feedback channels, including surveys, social media, and in-app ... Read more about InMoment

LocalClarity is a cuttingedge review management software designed to help businesses monitor and manage their online reputation effectively. This powerful platform aggregates customer reviews from various online sources, allowing businesses to gain valuable insights into customer feedback and sentiment. With LocalClarity, companies can respond to reviews promptly, ensuring that customer concerns a... Read more about LocalClarity

Uberall is a brand management software solution designed to help businesses manage their online presence, customer interactions, and brand reputation across multiple platforms. The software provides tools for monitoring customer reviews, updating business information, and managing social media interactions, enabling companies to create a consistent brand image. Uberall’s location management feat... Read more about Uberall

AiTrillion is an all-in-one email marketing software that helps businesses automate their marketing efforts and enhance customer engagement. The platform provides users with customizable templates and a drag-and-drop editor, making it easy to create visually stunning email campaigns. AiTrillion supports audience segmentation, enabling marketers to target specific customer demographics effectively.... Read more about AiTrillion

TrueReview is a review management software that helps businesses monitor, collect, and respond to customer feedback across various platforms. The software provides tools for managing online reviews, generating customer surveys, and analyzing feedback, enabling organizations to enhance their reputation and improve customer satisfaction. TrueReview’s analytics deliver insights into customer sentim... Read more about TrueReview

Scorebuddy is a quality management software designed to help organizations improve customer service and operational performance by monitoring and analyzing call center interactions. The platform offers customizable scorecards, which allow businesses to evaluate agent performance based on key quality metrics. Scorebuddy also provides detailed reporting and analytics to help managers identify trends... Read more about Scorebuddy

Merchynt is an advanced review management software that helps businesses manage and improve their online reputation by collecting, analyzing, and responding to customer reviews across various platforms. This software allows businesses to track reviews from popular websites such as Google, Yelp, Facebook, and industry-specific review sites in one centralized dashboard. Merchynt’s review aggregati... Read more about Merchynt

Center AI is a competitive intelligence software that leverages artificial intelligence to help businesses gain insights into market trends, competitor strategies, and industry dynamics. The platform provides tools for tracking competitor activity, analyzing market data, and predicting industry shifts based on AI-powered analytics. Center AI includes features for monitoring competitors’ pro... Read more about Center AI

Reviewly.ai is an AI-powered review management software designed to help businesses monitor, manage, and improve their online reputation. With Reviewly.ai, companies can track customer feedback across multiple platforms, including Google, Yelp, Trustpilot, and social media, all from a single dashboard. The platform uses advanced natural language processing (NLP) and sentiment analysis to categoriz... Read more about Reviewly.ai

RightResponse AI is a cutting-edge review management software that helps businesses monitor, analyze, and respond to customer reviews across multiple online platforms. By consolidating reviews from sites like Google, Yelp, Facebook, and industry-specific review sites, RightResponse AI provides businesses with a single dashboard for managing their online reputation. The software’s AI-powered sent... Read more about RightResponse AI

HotelHero.ai is a specialized review management software crafted for the hospitality industry, allowing hotels, resorts, and bed & breakfasts to manage and optimize their online reputation. By aggregating guest reviews from multiple platforms, HotelHero.ai provides a comprehensive view of customer feedback, enabling hoteliers to monitor brand sentiment effectively. With AI-driven insights, the sof... Read more about HotelHero.ai