Best AI-Powered NPS Software

Measuring genuine customer loyalty demands more than surveys—AI NPS Software uses machine learning to analyze open-ended feedback, detect sentiment trends, and segment promoters and detractors by behavior patterns. Automated follow-up workflows trigger personalized outreach to at-risk customers, while predictive models forecast overall Net Promoter Score fluctuations based on product launches or support performance. Real-time analytics dashboards map NPS drivers across touchpoints, enabling teams to prioritize improvements with maximum impact on loyalty. Find top AI NPS Software tools to elevate your customer-experience insights and boost referral growth.

Last Updated: September 17, 2025

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6 Software

Popular Picks in NPS Software

Survicate

Survicate

$99 Per month

SurveyMonkey

SurveyMonkey

$17.16 Per month

SurveySparrow

SurveySparrow

Contact Vendor

Delighted

Delighted

$17 Per month

List of Top AI NPS Software Solutions

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Customer Feedback & Experience Management

Zonka Feedback’s NPS Software helps businesses measure and improve customer loyalty by capturing Net Promoter Score (NPS) feedback across multiple touchpoints like email, SMS, website, mobile apps, and offline channels. It enables organizations to identify promoters, passives, and detractors with customizable NPS surveys and track loyalty trends over time. The platform’s AI-powered features p... Read more about Zonka Feedback

Free Trial

NA

Pricing Type

$199 Per month

Location

India

Free Online Form Builder & Form Creator

Jotform is a versatile online form builder designed for creating and managing forms for various purposes, including registrations, surveys, and order forms. It stands out for its user-friendly drag-and-drop interface, making form creation accessible to everyone. Jotform offers a wide range of customizable templates, allowing users to quickly start with a design that suits their needs. It supports ... Read more about Jotform

Free Trial

Available

Pricing Type

$34 Per month

Location

United States

Medallia Experience Cloud is an advanced survey software designed to gather, analyze, and act on customer feedback efficiently. This platform provides tools for creating custom surveys, enabling organizations to capture valuable insights from their target audience. Users can distribute surveys across various channels, monitor response rates, and analyze data through robust reporting features. Meda... Read more about Medallia Experience Cloud

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NA

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Contact Vendor

Location

United States

InMoment is a sophisticated customer experience software that helps businesses understand and improve how they interact with their customers. Equipped with powerful analytics and feedback tools, InMoment enables companies to gather real-time insights into customer satisfaction, behavior, and preferences. The platform supports multiple feedback channels, including surveys, social media, and in-app ... Read more about InMoment

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Available

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Location

United States

Kaktus AI is an employee recognition software designed to help organizations build a positive work culture by celebrating achievements and enhancing morale. The platform provides tools for peer-to-peer recognition, milestone celebrations, and performance rewards, making it easy for employees and managers to acknowledge contributions. Kaktus AI’s customizable recognition programs allow organizati... Read more about Kaktus AI

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NA

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Contact Vendor

Location

United Kingdom

StellarTech.ai is an advanced conversational AI platform designed to help businesses enhance customer interactions and automate communication processes through intelligent chatbots and virtual assistants. The platform leverages natural language processing (NLP) and machine learning to deliver personalized, human-like conversations across various communication channels, including websites, mobile a... Read more about StellarTech.ai

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NA

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Location

United States

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